Job Vacancies at Hilton

What will I be doing?

• The Director of Finance is accountable for the hotel in respect of understanding and driving financial performance and is responsible to perform all finance activities within the policy, regulatory and contractual framework.
• The role will business partner with the General Manager and has accountability for developing excellent working relationships across a broad range of internal and external stakeholders, including within Hotel Finance, Commercial, IT, Procurement, Human Resources, Operations, Shared Service Centers (where applicable), Owners and Assett Managers as well as Regional Operations Finance. The Director of Finance works closely with all Business Partners to develop best-in-class hotel Finance teams, including participation in all relevant Finance development programs.
• You will be and remain familiar with the management agreement for the Hotel and implement processes and procedures to ensure the Hotel is operated in compliance with the management agreement, reporting issues of non-compliance to your supervising manager.

What are we looking for?

• Strategic thinker with the ability to formulate effective goals, objectives and priorities with a long term perspective
• Strong communication and negotiation skills (all levels of management and external customers)
• Financial and operational analytical skills (operational analysis)
• Knowledge of departmental and hotel operations
• Ability to exercise judgment in evaluating situations and in making sound decisions
• Ability to analyze and interpret financial data
• Leadership and organizational skills (team orientation, flexible, adaptable)
• Ability to analyze large volume of complex financial information from many sources and create reports, forecasts projections
• Proficiency in MS Office suite applications (Excel, Word, Powerpoint)

Additional Preferences:

• University degree in Accounting or Finance / Accounting certification (eg CIMA)
• Hotel level or industry experience

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What will I be doing?

• As a Human Resource Payroll Administrator, you are responsible for managing HR administration responsibilities to deliver an excellent staff experience. A Human Resource Payroll Administrator will also be required to interface with the HR system and support employee relations. Specifically, you will be responsible for performing the following tasks to the highest standards:
• Manage all HR Payroll administration and contracts, letters and personnel files
• Ensure accurate information is fed into the bespoke HR system
• Assist with employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
• Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
• Help achieve departmental goals
• Supporting the hotel with departmental training requirements including inductions, work experience, careers fairs, and training materials
• Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
• Ensure completion of training for hotel security, fire regulations and other health and safety legislation
• Assist and resolve team member and management queries

What are we looking for?

• A Human Resource Payroll Administrator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Previous experience in Payroll Administration required
• Certifcate or Related Payroll qualification preferred 
• Positive attitude
• Good communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of hospitality

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What will I be doing?

• The Human Resources Coordinator coordinates and implements department activities and projects, as assigned. Provides clerical and office support and assistance to department management. Specifically, you will be responsible for performing the following tasks to the highest standards:
• Coordinates projects and activities and projects, as assigned. Provides clerical and office support and assistance to department management
• Maintain communication with departments involved in the assigned project/activity
• Route incoming mail, faxes, and packages
• Answer telephone and assist internal and external guests with requests
• Writes correspondence on behalf of the department
• Makes copies, send/distributes outgoing mail
• Uses email system to deliver and accept emails
• Greet internal and external customers when entering the department
• Assist with a variety of requests
• Maintains detailed filing system for department
• Maintain office supplies for department
• Report all unsafe conditions immediately
• Attend all mandatory meetings
• Follow and know emergency procedures as needed
• Keep work area clean and organized
• Maintain a good working relationship with other department, employees, and guess

What are we looking for?

• A Human Resources Coordinator serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Previous experience in or equivalent role
• Positive attitude
• Excellent communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams
• Experience with MS Office applications and Outlook

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What will I be doing?

• If you are interested in gaining real world experiences, looking for the best discipline to apply your talents, and open to opportunities to network with skilled professionals in hospitality, then you are ready for an internship. Internships are an excellent way for you to gain relevant work experience and new skills that will be invaluable when you are ready to pursue your professional career upon graduating.

What are we looking for?

• Operations interns are always working on behalf of our Guests and working with other Team Members. An excellent Operations Intern demonstrates a mix of technical competence, interpersonal effectiveness, and a strong work ethic. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

Strong Analytical and Problem-Solving Skills

• Can break down complex processes and identify areas for improvement.

Attention to Detail

• Carefully checks work to ensure accuracy.
• Follows procedures meticulously, especially in our process-driven environment.

Proactive and Self-Motivated

• Takes initiative rather than waiting for instructions.
• Seeks out tasks and opportunities to contribute.

Excellent Communication Skills

• Communicates clearly and professionally, both in writing and verbally.
• Can convey ideas, ask questions, and provide updates effectively across different teams.

Team Player Attitude

• Works well in collaborative settings.
• Open to feedback and eager to learn from others.

Strong Organizational and Time Management Abilities

• Manages multiple tasks or projects simultaneously.
• Prioritizes well and meets deadlines consistently.

Adaptability and Resilience

• Remains effective in fast-paced or changing environments.
• Handles unexpected challenges without becoming discouraged.

Ethical and Professional

• Maintains confidentiality and acts with integrity.
• Respects company policies and demonstrates reliability.

Enthusiastic and Eager to Learn

• Shows genuine interest in operations and business processes.
• Asks insightful questions and actively engages in training and mentoring opportunities.

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What will I be doing?

• As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor will work with the Reservations Team to develop future and repeat business opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:
• Assist in the day-to-day operations of the Reservations Department
• Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times
• Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates
• Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
• Produce quotations and written confirmation to all clients
• Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
• Ensure Team Members are developed effectively, maintain a thorough understanding of hotel facilities and processes, and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
• Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate, and Reservations policies and procedures are followed to ensure Guest satisfaction
• Monitor the appearance, standards and performance of the Reservations Team with an emphasis on training and teamwork
• Assist in the recruiting, managing, training and developing of the Reservation team

What are we looking for?

• A Reservations Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Good organisational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems
• Previous experience in the Reservations/Sales function within the hotel/leisure sector
• Relevant degree or other qualification in a business discipline