Job Vacancies at Hitachi Energy

You as a Sales Specialist, will be part of Power Grids Grid Integration will be reporting to Sales Manager South Africa PGGI. You as the Sales Specialist, will be Responsible for sales of products/systems within a designated market in accordance with strategy. Build long term customer relationships and manage resolution to specific customer needs and issues. Identify and develop sales opportunities.

Your Responsibilities:

• Volume and profit: -Sells products/systems and services to customers, focusing on volume, mix and profitability targets for assigned Business Units/Product Groups. This Role is for the Sub Station Division of Hitachi Energy in Sub Sahara Africa focusing on Retrofit, Extensions & Upgrade, Service of existing install base, New Sub Stations, excluding Civil Works and with the Focus on Containerized Solutions, Mobile Sub Stations, Power Quality installations, such as CAP Banks, SVC's, STATCOM's and the like. Renewables also considered, where we can leverage Engineered Packages to EPC's, including Product supply, Supervision of Installation and Commissioning.
• Customer relations: -Establishes and maintains effective customer relationships to understand customer needs, promote customer understanding of full product/systems/ services offering, and align to provide a solution. Ensures a positive customer experience throughout the sales process.
• Sales plans: -Prepares sales plans and forecasting using company tools, Knowledge of Sales Force Dot Com, Software would be an advantage. Performs regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls.
• Sales: -Creates added value for the customer and Hitachi Energy and ensures the successful outcome of transactions, contracts and proposals by using effective sales techniques. Communicates details in accordance with Hitachi Energy offering and strategy (delivery time, payments, and general terms and conditions).
• Marketing: -Ensures efficient marketing activities and value proposition to customers. Special Focus should be on Mining and Industrial Customers.
• New market opportunities: -Identifies and drives the development of new market opportunities in the designated market and ensures know-how sharing and cross-collaboration.
• Administration: -Manages administrative procedures in sales processes and supports collection and project management activities when needed.
• Offer preparation: -Prepares offers in coordination with the bid and proposal department and/or the Sales Manager. Ensures appropriate technical and financial aspects of offers, including prices and trading conditions.
• Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Should be bachelor's degree in electrical engineering.
• Technical knowledge/expertise needed: High Voltage Experience in Sub Stations, along with knowledge of Control & Protection Systems, FACT's, Containerized Solutions & Power Quality Solutions a must.
• 5 to 8 Years of experience is needed.
• Must be willing to travel extensively throughout Sub Sahara Africa and must be in possession of a valid Passport for Travel internationally for Training and Workshops.

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You as a Tendering and Sales support intern will be part of Hitachi Energy business based in Gauteng, South Africa. You will be trained on the products, systems, and service activities for the grid automation portfolio, and once proficient, you will support in evaluating customer requirements within the utilities, industries, and infrastructure segments to draw up competitive, tailor-made solutions.

Your responsibilities  

• Reading tender specifications, proposing the most economical technical solutions to customer requirements, and preparing complete material costing, sales price, and technical documentation as per the tender requirements.
• Collecting and archiving documentation regarding the offer or order and records assumptions and decisions taken during the development process. Regularly reporting the status of the bids or estimates or quotations using defined tools and collecting and analyzing the reasons for tenders being lost and won.
• Supporting the sales team in technical clarifications for the submitted offers during the bidding stage or order stage.
• Technical support for the sales organization in meetings, presentations, and negotiations.
• Creating of competitive offers for systems and products including their cost calculation, considering market-oriented technical and commercial aspects, and based on the relevant internal guidelines and processes.
• Active sales support with administrative tasks within the sales process, especially with offer and risk reviews, strategic considerations of the scope of delivery and determination of appropriate contractual conditions.
• Active development of our solutions, in line with customer specifications and general market requirements.
• Active support in market development in collaboration with new and existing customers.
• Identifying potential risks in the bids, quotations and estimates, and any related contract agreements across customers or channels. Providing information and or participates in the Risk Review process by Company policy.
• Supporting in collecting and collating all information needed to prepare the proposal, including both technical and cost elements.
• Should be capable of managing the set target dates & timely work completion.
• Employee shall also carry out any tasks that are assigned by management necessary to fulfil the job requirements.
• Ensuring coordination with the sales organization to develop a cost-optimized solution in accordance with customer requirements.
• Coordination of supporting work from the operation and product units and external suppliers for the preparation of offers.
• Efficient communication skills to influence internal & external stakeholders.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor’s degree in (BSc/BEng/B-Tech) in Electrical Engineering or similar.
• Proactive and communicative team player.
• Strong time Management skills.
• Proficiency in both spoken & written English language is required.

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• You as a Field Service Engineer will be part of Hitachi Energy business based in Modderfontein, South Africa. You will be executing service work according to agreed workflows and in accordance with Hitachi Energy standard processes and safety guidelines. Delivering excellent customer service to satisfy customers. In close co-operation with customer and other Hitachi Energy teams, take actions to identify new service business opportunities for Hitachi Energy.

Your Responsibilities:

• Service delivery: Performing service tasks, identifies technical problems and makes analysis through remote or on-site activity in any service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Customer approach: Contributing to customer satisfaction by executing service work according to customer order and expectation. Creating and maintaining a good relationship with customers and understands their needs. Identifying new sales opportunities and communicates them internally. Materials and supply: Coordinating, preparing and ensuring that all materials, parts and equipment are available and at the appropriate quality for service activities.
• Documentation and reports: Preparing all documents and reports to be signed by the customer representative. Reporting work done in a timely manner and follows up when needed.
• Troubleshooting: Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshooting equipment failure and makes recommendations to avoid repeating the problem in the future.
• Operational excellence: Proactively identifies suggestions for product and quality improvement and communicates them further in the Hitachi Energy organization. Providing recommendations to management to improve operations and customer service.
• Health, safety and integrity: Applying safety rules and safe practices as well as environmental responsibilities. Reporting unsafe practices and incidents.
• Safety and integrity: Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• A bachelor's degree in electrical engineering or technical qualification.
• Minimum 2+years of experience in tender and quotations.
• Knowledge in bids & proposals.
• Proficiency in both spoken & written English language is required.

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• You as a Tender & Quotation Specialist will be part of Hitachi Energy business based in Modderfontein, South Africa. You will be creating and completing bids or estimations, or quotations based on customer specification or customer requirements or budget to achieve both market competitiveness and high margin for the company. Maintaining and improving the balance between all Hitachi Energy units and customers that are present in the area of responsibility.

Your Responsibilities:

• Target: Formulating competitive bids or estimates or quotations, taking into account best available product mix and appropriate technical and commercial considerations for each individual situation. Ensuring tenders are well documented in a timely manner and with appropriate level of detail, including full and accurate costs.
• Preparation: Managing the preparation of all technical (e.g., defining the most suitable technology and product type(s)), financial (e.g., total price sheet, cash flow analysis) and if necessary, project management (e.g., quantifies hours of engineering and commissioning) aspects of the bid or estimate or quotation, indicating prices and trading conditions.
• Coordination: In accordance with bid or estimate or quotation planning, ensuring that inputs for editing activities are provided on time and according to established quality procedures. Managing external services to support bid or estimation preparation such as translations and governmental approvals.
• Documentation: Collecting and archiving documentation regarding the offer/order and records assumptions and decisions taken during the development process. Regularly reports the status of the bids or estimates or quotations using defined tools and collects and analyses the reasons for tenders being lost and won.
• Risk: Identifying potential risks in the bids, quotations and estimates, and in any related contract agreements across customers or channels. Providing information and/or participates in the risk review process in accordance with Hitachi Energy policy.
• Information coordination: Being responsible for collecting and collating all information needed to prepare the proposal, including both technical and cost elements.
• Customer relations: Establishing and maintaining effective customer relationships to understand customer needs. Ensuring a positive customer experience throughout the sales process. Providing any necessary technical support to Sales Managers during technical meetings with customers.
• Supplier selection: Identifying potential vendors for equipment and materials required in the project and technically evaluates supplier offers to check match with specifications. Collaborating with supply chain management to coordinate requests to subcontractors.
• Safety and integrity: Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• A bachelor's degree in electrical engineering. 2 years' experience in tendering and quotation. Knowledge in bids and proposals.
• Proficiency in both spoken & written English language is required.

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You as a Site Manager, will be part of Power Grids Grid Integration business and will be reporting to Operating Unit Manager. You are responsible for leading all on-site activities of a project to assure cost-effective execution of project deliverables in accordance with contract specifications, quality standards, schedule, and safety requirements during the start-up, construction and/or erection, commissioning, maintenance phases.
Your Responsibilities:

Site planning: -Plans project on-site activities with Project Manager including necessary local resources, equipment and milestones. Coordinates agreement between customer and external resources on construction targets, health and safety requirements, site organization and policy.
Site coordination and monitoring: -Responsible, from receiving the assigned site area from the customer or Project Manager to handing over to the end customer on completion day, for coordinating all on-site activities to ensure the successful execution of start-up, construction, erection, testing and commissioning activities in alignment with contract specifications, quality standards, schedule, and safety requirements.
Stakeholder relations: -Serves as a project representative by building and maintaining effective relationships with customers as well as other local organizations such as authorities, banks, and suppliers to ensure their active support of field activities.
Health, safety and environment (HSE) and project security: -Ensures detailed and up-to-date construction Health & Safety (H&S) plan is in place in respect of each work package, compliant with the ABB H&S plan. Ensures all on-site resources are properly trained on company health, safety and environment policy and proactively promotes health and safety.
Material handling: -Ensures correct handling, storage and installation of Hitachi Energy delivered equipment, coordinating on-site storage as well as shipment logistics to secure timely site delivery of equipment and material.
Sub-contractors: -Manages the sub-contractors on site hired by Hitachi Energy to ensure necessary quality and progress achieved to meet delivery date sit.
Cost management: -Controls project cost for the project site work, monitors actual spend against forecasts, and estimates final cost for the same. Manages the petty cash and has delegated authority for local purchasing within agreed limits.
Documentation: -Ensures all documentation is modified and updated as necessary, the document handling system is maintained, and latest revisions are used for the construction work on site.
Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background:

• B Sc Degree in Engineering of Electrical Power, Electronics & Communication.
• 10 to 12 years of Site Manager experience in relative fields Strong Leadership and communication skills.
• Able to communicate with people of all levels and coordinate with the clients Creating Teamwork sprit Resolve the technical problems during the Project phase.
• Resolve the difficulties and having the experience with the SCADA/Control/Telecom system. Discover the technical problems and resolve it under pressure.
• Preparing work plan for each project activity according to the project schedule. Innovate methodologies that would enhance productivity of project execution.

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• You as an Operations Manager will be part of Hitachi Energy business based in Modderfontein, South Africa. You will be managing the grid integration business units for dynamic order, revenue growth with ever increasing cash flow. Coordinating with external and internal service providers in order to achieve the budgeted, profitable growth targets for the business unit. Being responsible for achieving group specific KPI's in relation to Orders, Revenue, EBIT, OCF. Developing and executing strategic business planning to meet PGGI objectives for market penetration, sales and earnings.

Your Responsibilities:

• Developing and managing of business processes. Preparing key information for quotations to customers; design development and release; product group performance budgeting and forecasting; asset management and coordination of customer inspections, tests and deliveries.
• Managing of the business portfolio including design developments, offerings, and customizations in coordination with HBU Management or Global Product Group Management and Technology Management.
• Developing and implementing of Strategic Business Plans for the Local Product Groups including. Assessing market sizes and potential throughout the Africa region. Determining factory capacity, capital investment and product technology needs; and forecasting future financial performance.
• Developing and managing customer relationship and project management services that assure smooth execution of orders from time of order quotation. Including order handling and scheduling; design development and release to manufacturing, management of customer tests and inspections; and shipment of product to customer sites.
• Providing the prime interface between the factory and the customer for order and project management. Asset management including net working capital and cash flow for the operating unit.
• Leading and directing cost of poor-quality improvement efforts for the operating unit. This includes analyzing margin slippages, warranty claims, internal quality issues and areas of process inefficiency.
• Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• A bachelor's degree in engineering or business management. 10--15 years' experience as a business, marketing or sales or project manager. Prior operations management experience desired.
• Experience in international business and project management. Experienced use of Microsoft applications.
• Ability to multi-task and manage multiple tasks-efficient time management. Excellent leadership capabilities with a team-oriented attitude.
• Knowledge of project management fundamentals and techniques. Management of diverse functions including sales, marketing, engineering and factory operations.
• Proficiency in both spoken & written English language is required.

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You as a Senior Sales Specialist Digital, will be part of Power Grids Marketing & Sales business and reporting to Local Sales Manager. You will be responsible for planning and ensuring execution of Hitachi Energy's sales strategy for digitalization and software, to achieve both qualitative and quantitative targets for products, systems and/or services in a profitable way in the Southern and Eastern African market. Responsible for developing and coaching the Sales organization proactively in the area of digital and software solution selling, to exceed the sales targets through high performance in order to ensure high levels of customer satisfaction.

Your Responsibilities:

• Sales strategy: -Planning and implementing sales strategy, and strategic sales and business development initiatives, in alignment with global sales strategy. Achieves sales targets in respect of both budgets and sales efficiency. Develops localized digital and software sales strategy for the Southern African market from the global digital strategy.
• Sales targets: -Establishing sales targets and ensures sales achievement through regular oversight and definition and implementation of improvement plans as needed. Customer acquisition: -Identifies opportunities at existing and potential new customers within defined geographical area and determines plans for acquisition and allocates resources.
• Information sharing: -Coordinating the flow of information for sales activities and transactions, including leads, billings, orders, contracts, etc. and evaluates data to ensure achievement of goals. Monitors and provides reports to the Marketing and Sales organization on market intelligence.
• Customer relations: -Supporting the development of strong relationships with key customers. Builds and maintains strong relationships with key decision makers. Ensures efficient marketing communications.
• Volume, profit and cost: -Ensuring achievement of sales volume and product mix targets by setting appropriate price and margin for sales. Participates on negotiations of key contracts. Manages ongoing costs.
• Risk: -Monitors client financial status and reports any changes regarding risk to relevant internal partner teams. Identifies and manages potential risks relating to contract agreements across customers/channels.
• Sales process: -Takes ownership of the sales processes, and all relevant training and development plans, actions, and programs.
• Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Bachelor's Degree in engineering or Information Technology.
• Minimum 8years of experience in customer relationship building, business development and sales in an enterprise software environment, preferably in the electrical power industry.
• Proven track record of sales of software and digital solutions.

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You as a Sales Manager – Renewables will be part of Hitachi Energy business based in Modderfontein, Gauteng, South Africa. Plan and ensure execution of Division, Business Unit or Product Group sales strategy for the power renewables segment, including solar PV, wind, and energy storage, to achieve both qualitative and quantitative targets for products, systems and/or services in a profitable way. Responsible for leading and developing and coaching the Sales organization proactively, to exceed the sales targets through high performance to ensure high levels of customer satisfaction.

Your responsibilities:

• Creating, planning, and implementing sales strategy, and strategic sales and business development initiatives, in alignment with global sales strategy. Achieving sales targets in respect of both budgets and sales efficiency.
• Establishing sales targets and ensures sales achievement through regular oversight and definition and implementation of improvement plans as needed.
• Identifying opportunities at existing and potential new customers within defined geographical area and determining plans for acquisition and allocates resources.
• Coordinating the flow of information for sales activities and transactions, including leads, billings, orders, contracts, etc. and evaluating data to ensure achievement of goals. Monitors and provides reports to the marketing and sales organization on market intelligence. Working with the business line market managers to coordinate sales activities between the business lines and exploit synergies.
• Supporting the development of strong relationships with key customers. Building and maintaining strong relationships with key decision makers. Ensures efficient marketing communications.
• Ensuring achievement of sales volume and product mix targets by setting appropriate price and margin for sales. Participating on negotiations of key contracts. Managing ongoing costs.
• Monitoring client financial status and reports any changes regarding risk to relevant internal partner teams. Identifying and managing potential risks relating to contract agreements across customers or channels.
• Taking ownership of the sales processes, and all relevant training and development plans, actions, and programs.
• Coaching, motivating, and developing relevant colleagues within HR policies. Drives and ensures know-how sharing and cross-collaboration.
• Managing the strategic relationship with renewable developers, EPCs and other players in the renewables landscape.  Lead the development and implementation of the account plans for significant players to include designing the executive relationship strategy and coverage plans, prioritizing the opportunities, identifying a target for each solution element. Propose recovery plans in case of potential order shortfalls.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background            

• A bachelor’s degree in relevant field as Electric or Electronic Engineering.
• Minimum 8-10 years of experience in customer relationship building business development and sales in the power renewables environment.
• Proven track record of sales of projects or project development in Southern and East Africa.
• ECSA Professional registration is desirable.
• Proficiency in both spoken & written English language is required.

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You as a Senior Technical Support Engineer will be part of Hitachi Energy business based in Gauteng, South Africa. You will be collaborating with the customers to build the relationships, teamwork and trust that enables the delivery of valuable solutions and superior customer services.

Your responsibilities  

• Understanding, troubleshoot, analyze, tracking and taking ownership of customer issues and queries and managing through to solution.
• Researching and troubleshooting of Enterprise Software Solutions software issues.
• Providing prompt and accurate customer feedback.
• Acting as an advocate for the customer and effectively communicating feedback to and from technical teams dispersed globally.
• Organizing regular customer meetings and provide status updates to internal and external stakeholders.
• Managing and own all aspects of customer success, while maintaining a holistic view of customer satisfaction.
• Ability to quickly establish customer relationships and trust.
• Applying and utilize knowledge gained from industry or product expertise and technical understanding to quickly identify issues and render solutions.
• Always providing an outstanding customer experience. Ensuring that the customer inquiries and concerns are resolved in a timely manner.
• Following CX standards and procedures and suggest improvements where possible.
• Working with minimal supervision with wide latitude for independent judgement to provide the customer an exceptional customer experience.
• To understanding the context and priority of a diverse range of applications and associated support cases.
• Identifying own training needs and undertakes Hitachi Energy training programs as directed by Management.
• Following and complying with company health, safety, and environmental policies such as described in our Values in Action, the blueprint for the way we work, helps us realize our full potential, individually and as an organization.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor’s degree in relevant field.
• 5 years of working experience in a Technical Support Engineer or similar role supporting enterprise software solutions.
• Experience in database technologies like Microsoft SQL Server / T-SQL Procedures; Oracle / PL/SQL Procedures.
• Knowledge in web service and XML message-based systems such as ActiveMQ, JMS.
• Proficiency in both spoken & written English language is required.