Job Vacancies at Hollywoodbets

Responsibilities

• We have amazing opportunities for a Betting Clerk to be based in Paarl, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will manage the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing payouts, customer services and compliance.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career

A Bonus To Have :

• 1-2 Years in Gaming Industry advantageous 

What You’ll Do For The Brand:

Branch Growth

• Ensure betting boards are updated timeously. 
• Updating of memos, card changes, results and scratching's which occur throughout the day.
• Be knowledgeable on all betting rules, odds and pay-outs. 
• Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
• Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.

Sales Administration

• Manage cash within the branch according to defined processes/procedures and minimize risks, theft/fraud.
• Team members are to be alert to emerging attempts to defraud the company. 

Cash Management

• Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day. 
• Interim checks must be done within the course of the day with the team leader on duty.
• Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member. 
• Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon. 

Branch Appearance 

• Ensure that the branch is always neat and tidy according to Hollywood standards. 
• Ensure that your work stations is well maintained and in good working condition. 
• Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders  promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line)

Customer Service 

• Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times. 
• Pro-actively address customer complaints and ensure that customers are given positive feedback.
• Build strong relationships with regular customers.
• Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Compliance

• Compliance and adherence to company's internal control policies.
• Compliance to the code of ethics and escalate fraudulent activities. 
• Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allowed to take bets wearing Hollywood uniform. 
• Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine. 

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to other team members.

Apply Before 06/29/2026

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Responsibilities

• We have an amazing opportunity for Regional Systems Administrator to be based in Durban. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for ensuring validity of line items on the “End of Days” and safeguard the company from branches misappropriating company assets and fraudulent financial reporting.
• To improve the business processes and controls around betting and support functions to the business as a whole. To aid Audit Supervisors in performing the functions and to help develop the functions and to help develop the department to meet the needs of the business.

What you bring:

• 2 to 3 years Food and Beverage Industry   
• 2 to 3 years Point of Sale Experience 
• 2 to 3 years Point of Sale Back Office Experience

Bonus To Have:

• 1 – 2 administrative experience
• 4 years practical internal auditing experience
• Pastel Evolution

What You’ll Do for The Brand:

• Maintain GAAP/Hollywood head office data base (prices, recipes, menu items, specials, and daily specials).
• Support all F&B stores nationally for system errors, upgrades, updates, testing (All queries relating to GAAP).
• Complete all month end reporting for management accounts.
• Regular meetings with GAAP representatives to make sure Hollywood is getting the best deals and support from GAAP e.g. Discussing lower prices.
• Organise Installs of GAAP equipment for new stores, check and test data base before install.
• Prepare All Hollywood/GAAP contracts for new stores and maintain filing for contracts.
• Co - ordinate and roll out price increase yearly to each Region (Nationally).
• Follow up on Contracts that are reaching maturity date.
• Train staff on new procedures on the point of sale before rolling out.
• Reconcile all GAAP payments for call outs travel claims etc.
• Monitor GAAP annual increases on management accounts with food and beverage accountant.
• Manage all the order number request for all the GAAP ad-hoc invoices and the monthly billing.
• Follow up on all food and beverage server reports.
• Resolve Internal Audit queries (Sit down with Regional Auditors and iron out relevant queries per region/Branch).
• Building and creating new Automated reports with GAAP rep.
• Daily report/War list.
• Assist branches to trouble shoot via telephone, teams and portal.
• National branch visits that include but not limited to: checking equipment condition, training and new systems set-ups and roll-out. 
• Ad-hoc reporting to National/Regional F&B and Commercial Manager.
• Ensure all F&B branches effectively operate on GAAP and input into system is correct. 
• Assist National, Regional and Branch managers in investigating stock shortages to determine reasons for variances, shortages, wastage etc.
• Resource management of GAAP resources across all regions (in conjunction with Branch managers) in line with operational trends and events to ensure optimal equipment utilization.
• Any other ad hoc duties that might be required.

 What You’ll Bring To The Team:

• Consistently delivers required business results; sets and achieves goals, consistently complies with quality standards and meets deadlines; maintains focus on organizational goals.
• Identify, analyse, organise and solve problems and issues in a timely and effective manner. 
• Follows through and delivers results despite obstacles.
• Budget planning. Manage and report on income and expenditure, through responsible implementation of policies, practices and decisions in order to achieve profitable results and financial targets.

Apply Before 06/30/2026

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Skill Set

• Project Management
• Reporting

Responsibilities

Senior Digital Media Buyer Duties: 

• Responsible for developing, deploying and optimizing paid media campaigns across multiple digital platforms such as display etc. with high conversion rates and maximized profitability for acquisition and awareness. 
• Use performance metrics (CPA, CPM) to revise campaigns for strategy and optimization.
• Proactively and effectively optimize media buys utilizing KPI metrics and internal data to ensure campaign profitability focused around CPAs, conversion rates and retention.
• Analyze campaign data, develop and deploy tactics and strategies to continuously scale spend and improve conversion performance and efficiencies.
• Negotiate pricing and terms for advertising purchases considering business requirements, media availability, media specifications and budgets.
• Identify, research, evaluate media market trends, media supply availability, new markets and competitive activity. Capitalize on untapped opportunities such as niche sites and networks highly relevant to our products that might otherwise be overlooked.
• Collaborate/coordinate with cross-functional teams including content, creative and development to craft new advertising campaigns.
• Effectively manage positive and productive relationships with online publishers and vendors. 
• Lead and mentor Junior Digital Media Buyers.
• Managing a team for success.
• Ensure targets are achieved and manage, analyze and optimize campaigns to achieve and exceed KPI’s
• Ensure that accounts are optimized according to targets – leads generated vs. operational requirements.Provide ad-hoc, weekly and monthly reports to all internal parties based on performance per product and per campaign. 
• Ensure continuous communication and meetings exist between all internal stakeholders to ensure target requirements are met.
• Research competitors and provide suggestions for improvement
• Book digital media across websites, app’s and suitable ad networks
• Optimise advertising campaigns based off performance. 
• Update necessary campaign budgets upon review.
• Report to management and key stakeholders on the performance of campaigns.
• Work together with the compliance team to get digital campaign agreements in place.
• Campaign performance monitoring and reporting on a weekly basis.
• Assist with running of campaigns on self-service programmatic platforms.
• Join in campaign performance meetings to build direct relationships with external service providers.
• Identify and implement new potential digital external opportunities.
• Ensure contracts are renewed accordingly.
• Ensure payment for campaigns are submitted timeously are actioned and admin tasks executed. 
• Implement strategies to ensure acquisition of clients. 

People

• Clear communicator.
• Proactive.
• Ready to be accountable.
• Have a keen eye for detail.
• Proven multi-tasking record.
• Stress-tolerant and great at shifting priorities as demands change.
• Analytical thinker
• Comply with company policy and values.
• A team player with exceptional organizational and technical skills.
• Excellent time management skills and the ability to cope with many projects at any given time.
• Open-minded and willing to make changes swiftly.
• High attention to detail.
• Possess the confidence to explain and sell ideas to colleagues.
• Strong personality.
• Enthusiastic and a passion for what you do.
• Natural leadership ability with proven track record.

Compliance, Risk, and Quality

• Compliance with company policies and procedures.
• Ensure insertion orders are reviewed and signed off on
• Ensure contractual T’s & C’s are reviewed and approved
• Ensure budgets are implemented across campaigns accordingly
• Ensure artwork for time sensitive competitions or promotions are posted and removed on time
• Ensure reporting is accurate and legible 
• Ensure logical saving of all contract, artwork roll outs, campaigns, approvals etc.

Growth and New Markets/Products 

• Maintains technical knowledge as well as builds new relationships by attending workshops and seminars.
• Keep abreast with competitor activity, market innovation, market trends, and customer trends. 
• Ensure measures are put in place and steps are taken to achieve the short term, medium term, and long-term goals. 
• Product innovation, new service offerings to customers. 
• Source new customers. 

Qualifications

• Min 2 -3 Year Experience in SEO and PPC
• Min 2- 3 years management experience 
• Degree in Marketing, Digital Technologies, or relevant field

Apply Before 07/03/2026

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Responsibilities

• Create and implement a product marketing strategy that ensures our products remain competitive and innovative contributing to the growth of our business and meeting the needs of our Clients. 
• Engage with product suppliers and manage relationships with all product suppliers in conjunction with the product Team. 
• Maintain all current product platforms by identifying shortfalls and introducing new features and solutions.
• Identifying new innovations, promotions/ competitions and ways in which to market your product and grow revenues. 
• Ensure enhancement of the product(s) and improving the functionality for the end users of these applications.
• Perform and interpret competitor analysis reporting and market research to optimize marketing strategies and improve results. 
• Project lead product testing before releasing to live environment in consultation with the product Team. 
• Market awareness and strong relationship management abilities.
• Ability to work under pressure and adhere to tight deadlines. 
• Management of various projects across the Ibranch Business.
• Identify root causes of customer and audit queries and look at ways and initiatives to reduce specific customer/audit queries where appropriate, based on the nature of the query.
• Assist and advise the business on what needs are to be met and dictate the flow and user interface to determine what the users must see by providing them with Business Requirement Documents.
• Conduct quality assurance tests.
• New business ideas and improving current business work practices.
• Responsible for reporting on allocated product to the business as per operational requirements.
• Work closely with various stakeholders to achieve objectives related to allocated product in order to achieve growth and visibility in the market place.
• Develop and curate engaging content for social media platforms. 
• Assist in the development and management of social media platforms and influencer marketing strategy. 
• Manage and maintain a CMS system of Hollywoodbets with uploading of daily and weekly content. 
• Relationship Management 
• Any other ad hoc duties that might be required

Qualifications

• 2 to 3 years’ experience in a marketing related position. 
• 1 to 2 years’ experience in project management. 
• Product marketing experience (Preferred)
• Relevant Degree/Diploma (Preferred)
• Valid driver’s license and own vehicle

Apply Before 07/03/2026

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Skill Set

• Brand voice & storytelling
• Multi channel copywriting
• Creative concepting
• Data led optimisation
• Compliance awareness

Responsibilities

Strategic & Creative Leadership

• Own and evolve the group brand voice across all platforms, ensuring it remains distinctive, consistent, and impactful
• Lead copy direction for major campaigns, promotions, and brand initiatives
• Drive the development of powerful, insight-led creative concepts aligned to business and marketing objectives
• Translate strategic briefs into compelling campaign ideas, messaging territories, and creative platforms
• Lead the development of campaign messaging frameworks that guide content delivery across channels
• Collaborate cross-functionally with designers, marketers, and stakeholders to shape and refine concepts from ideation through to rollout
• Act as a key creative voice, ensuring conceptual integrity and strategic alignment across all work
• Mentor and guide junior copywriters, elevating both creative thinking and delivery standards

Creative Concept, Ideation & Strategic Copy Development

• Lead and actively contribute to ideation sessions, generating innovative, insight-driven concepts and creative territories
• Develop high-level campaign narratives and messaging platforms that resonate with target audiences
• Craft strategic, campaign-level copy that articulates brand positioning, value propositions, and promotional messaging
• Translate complex business objectives, product offerings, and audience insights into clear, persuasive messaging strategies
• Build cohesive storytelling frameworks and messaging hierarchies across integrated campaigns
• Define and guide tone, voice, and messaging approaches across audiences, channels, and brands
• Ensure all creative concepts are grounded in strong insights, customer understanding, and brand strategy

Content Delivery & Quality Oversight

• Responsible for the delivery of high-quality, strategically aligned copy across key marketing channels
• Ensure consistency, clarity, and effectiveness of messaging across multiple touchpoints and campaigns
• Ensure content outputs meet creative, strategic, and brand standards
• Manage campaign messaging to maintain impact and alignment
• Ensure messaging is effectively translated into channel-specific content
• Ensure creative excellence with commercial objectives to support engagement and conversion goals
• Ensure timely and efficient provision of content across multiple concurrent projects

Creative Collaboration & Influence

• Partner closely with creative, marketing, and product teams to align messaging with overall campaign and business strategy
• Facilitate collaboration between copy, design, and other disciplines to ensure integrated and cohesive outputs
• Present and articulate creative concepts and messaging strategies to stakeholders
• Influence stakeholders to ensure delivery of strategically sound and creatively compelling work

Brand Stewardship & Compliance

• Ensure all messaging aligns with brand guidelines, tone of voice, and positioning
• Maintain consistency and integrity of the brand voice
• Work closely with legal and compliance teams to ensure regulatory adherence

Performance & Continuous Improvement

• Leverage data, audience insights, and market trends to inform and refine messaging strategies
• Continuously assess and optimise campaign messaging to improve effectiveness
• Stay up to date with industry trends, competitor activity, and emerging creative practices

Qualifications

• Diploma/ Degree in related field (Advantageous)
• 5+ years’ experience as a copywriter, with at least 2 years in a senior or lead role
• Proven experience writing for digital-first brands
• Strong portfolio showcasing campaign work, promotional copy, and brand storytelling
• Excellent command of the English language (additional South African languages are an advantage) (Advantageous)
• Experience in the betting, gaming, sports, or entertainment industry (Advantageous)
• Understanding of CRM, UX writing, and conversion-focused copy (Advantageous)
• Familiarity with SEO principles and performance marketing (Advantageous)

Apply Before 07/01/2026

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Skill Set

• Lead generation 
• Digital Marketing 
• Reporting 

Responsibilities

• Execute tests, collect, and analyze data and results, identify trends and insights in order to achieve maximum ROI in paid search campaigns
• Track, report, and analyze website analytics and PPC initiatives and campaigns
• Manage campaign expenses, staying on budget, estimating monthly costs, and reconciling discrepancies.
• Google My Business optimization 
• Optimize copy and landing pages for search engine marketing
• Perform ongoing keyword discovery, expansion, and optimization
• Research and implement search engine optimization recommendations
• Research and analyze competitor advertising links
• Develop and implement link building strategy
• Work with the development team to ensure SEO best practices are properly implemented on newly developed code
• Work with editorial and marketing teams to drive SEO in content creation and content programming
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords
• Must be willing to also work within the various digital marketing functions (email, SMS, Affiliate marketing, web development, etc.). Willing to learn and broaden knowledge across the entire digital marketing scope 
• Outstanding ability to think creatively, strategically, and identify and resolve problems
• Excellent verbal and written communication skill
• Ability to work within a team and independently
• Strong organizational, time management, and analytical skills
• Reviewing and analyzing client sites for areas that can be improved and optimized
• Research competitors and provide suggestions for improvement
• Regular audits, both large and small
• Identify the latest trends and technologies affecting our industry. Keep abreast with best practices

Qualifications

• Proven SEO experience
• Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing.
• Solid understanding of performance marketing, conversion, and online customer acquisition
• In-depth experience with website analytics tools (e.g., Google Analytics, SEM Rush, Link Research tools etc)
• Experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite)
• Experience with A/B and multivariate experiments
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Knowledge of ranking factors and search engine algorithms
• Up to date with the latest trends and best practices in SEO and SEM
• Degree in Marketing , Digital Technologies or relevant field 
• Min 2-3 year experience in SEO and technical 

Apply Before 07/03/2026

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Responsibilities

• We have amazing opportunities for x1 Cash Monitoring Operator to be based in Durban, Kwa-Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for monitoring Retail branches cash activity and enforce the companies cash security procedures by following up and reporting non-compliance.

A Bonus To Have:

• Computer Literate -Microsoft Office (Advantageous)
• 1-2 Years in Gaming Industry (Advantageous)

What You’ll Do For The Brand:

• Monitoring Hollywood Retail branches cash recons during your allocated rostered shift and as allocated by your Supervisor\ or Manager.
• Area\s or Region\s for monitoring will be explained to you at the beginning of your shift.
• Familiarize yourself with each branches cash drawer threshold limits and ensure that Clerks going over their respective limits are stopped by means or being blocked on the system or following the telephone protocol i.e. Senior Team Leader, Branch Manager, Area Manager, Regional Manager and lastly Risk Manager.
• Ensure that Betting Clerk monies are physically transferred to the Admin Back Office safe by means of telephonic confirmation with the STL or BM on duty.
• Required to send day end shift reports as well as Morning update reports.
• Required to send “Special Reports” to the Risk and Operations Manager in the event of an emergency cash situation at the branch.
• Required to assist the CMD Team Leader and\ or Risk Manager with other duties within the boundaries of Risk Management and Control.
• Providing “On the Job” training and mentoring for new recruits.
• Always following protocol and not bypassing chain of command.
• Carrying out yourself in a professional manner in line with standard business\ corporate practice.
• Allowed to speak with authority provided it is accommodated with respect to the other person\s
• Always practice good email and telephone etiquette.
• Subjecting yourself to a truth verification test periodically or on request by your manager.

Apply Before 06/26/2026

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Responsibilities

• We have an amazing opportunity for a Motions Graphic Designer to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Qualification in Graphic Design
• Valid Driver’s License
• After Effects, Photoshop, Illustrator, Premiere Pro, Cinema 4D
• Microsoft Office (Word, Excel and PowerPoint) 
• Knowledge of Video/Photography, Lighting and Audio Recording.

A bonus to have:

• Diploma/Degree  and or Business Management Degree

What You’ll Do For The Brand:

• Create animations for event and marketing videos e.g. lower thirds, titles, explainer videos
• Edit video and record audio for animations
• Work closely with graphic designers to ensure designs are implemented to brief.
• Adapt promotional artwork for video production
• Produce creative promotional artwork
• Maintain department server order
• Create visuals for the digital marketing and social media departments (YouTube, Twitter, Facebook, Instagram and Blog)
• Continuously assess the competitor and keep up with industry trends
• Scamping of new ideas for visual representation
• Liaise with the design department to get campaign artwork
• Work closely with copy writers, designers etc., to develop content, optimise the use of each digital channel for campaign efforts   and execute the campaign vision.
• Take direction from department leadership, including documenting detailed requirements, and asking questions to clarify assignments.
• Evaluate emerging technologies; provide thought leadership and perspective for adoption where appropriate.
• Contribute to brainstorming new and creative growth strategies.

What You’ll Bring To The Team:

• High attention to detail
• Good communication skills
• Ability to problem solve in a timely and effective manner
• High sense of accountability towards work

Apply Before 07/01/2026

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Responsibilities

• We have an amazing opportunity for a Creative Copywriter to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Minimum 3 years' experience in a related role
• A strong portfolio of work showcasing a range of campaigns, conceptual ability, and copywriting craft

A bonus to have:

• Diploma/Degree in related field
• Valid Driver’s License (Advantageous)

What You’ll Do For The Brand:

• Work closely with the Head of Creative: Copywriting, to cultivate and execute creative messages that meet client objectives.
• Develop compelling copy across multiple platforms including but not limited to Print, Outdoor, In-Store Activations, In-store, Social Media, Brand/Publications, Scriptwriting: Digital, Radio, TV and Podcasts.  
• Work in partnership with the creative team to ensure that copy and visuals work together effortlessly to create robust advertising campaigns in alignment to a brief.
• Ability to interpret briefs into slogans, catchphrases and effective content.
• Excellent written and verbal communication skills, with an ability to craft compelling copy that resonates with product specific target audiences.
• Ability to write in varying tones and styles, whereby content is clear, concise, compelling, credible, and has a call to action.
• Conceptualize and bring dynamic copywriting ideas during brainstorming sessions with the creative team
• Check that our content complies with regulations and legislation. 
• Present and articulate creative work to internal stakeholders and having the ability to verbalize the strategy behind each concept.
• Stay up-to-date with industry trends to ensure that our messaging is fresh, innovative, and effective.
• Build a media database.
• Understand the brand and product
• Research target audiences and competitors
• Adhoc duties
• Strong attention to detail and quality assurance: Copy editing to ensure that all spelling and grammar is correct 
• Ability to manage multiple projects concurrently and meet tight deadlines.
• Check that our content complies with regulations and legislation.
• Present and articulate creative work to internal stakeholders and having the ability to verbalize the strategy behind each concept.
• Stay up-to-date with industry trends to ensure that our messaging is fresh, innovative, and effective.
• Build a media database.
• Understand the brand and product
• Research target audiences and competitors
• Adhoc duties

Advantageous:

• Develop and write engaging internal communication to the team that accurately reflects the brand tone.
• Recruitment Copywriter: Developing copy for Job advertisements.
• Technical Copywriting: Developing copy for Explainer videos.
• SEO Copywriting: Experience in creating copy content to educate users and increase rankings.

What You’ll Bring To The Team:

• Ability to problem solve in a timely and effective manner
• High sense of accountability towards work
• Interpersonal Skills.

Apply Before 07/01/2026

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Skill Set

• Reporting
• Strategic thinking
• Quality focus
• Accountability
• Results driven
• Attention to detail
• Communication
• Market awareness

Responsibilities

• We have an amazing opportunity for an Product Specialist (Slots) to join our team in Durban. Do you think you have what it takes to be our newest Purple Star?
• The Product Specialist – Slots is responsible for managing, optimizing, and growing the company’s Slots portfolio across all online gaming platforms. The role focuses specifically on Slots content strategy, game performance, provider relationships, promotional mechanics, customer engagement, and the overall player experience within the Slots portfolio.
• The role encompasses end-to-end product lifecycle management, market analysis, platform enhancement, partner coordination, and ongoing performance optimization. 
•  A key focus of the position is improving customer experience, ensuring platform stability, driving innovation, and contributing to revenue growth. The Product Specialist serves as the link between technical teams, business stakeholders, and external providers while ensuring compliance with Internal & Regulatory requirements.

You Bring:

• Reporting experience
• Project management

Bonus to Have:

• Matric
• Degree/Diploma
• Valid driver’s license and own vehicle
• Industry Experience
• Sports Betting knowledge

What You’ll Do For The Brand:

Slots Product & Platform Management 

• Manage and maintain the Slots lobby across all platforms including Website, Mobile Apps, Gaming Platforms, and future digital channels. 
• Ensure Slots games are correctly configured, categorized, localized, and positioned for optimal customer engagement.
• Review and manage game metadata including paylines, volatility, RTP, themes, jackpot information, providers, and mechanics. 
• Test all new Slots games, jackpots, tournaments, and provider integrations before go-live. 
•  Conduct ongoing quality assurance and product testing to ensure optimal functionality across devices and operating systems. 
• Identify platform gaps, usability concerns, customer pain points, and opportunities to improve the Slots experience.
• Compile detailed Business Requirement Documents (BRDs) for Slots enhancements, new features, promotional mechanics, and provider integrations. 
• Collaborate with Technical and Development teams to implement platform enhancements and resolve product issues. Monitor and maintain game release calendars and launch schedules. 
• Ensure the accuracy of game information, configurations, promotional mechanics, and jackpot functionality. 
• Assist with the setup and configuration of Slots tournaments, missions, free spins campaigns, jackpots, and gamification features. 
• Remain flexible and available to support after-hours launches, high-priority incidents, or major game releases where required.

Innovation & Market Insight 

• Conduct comprehensive competitor benchmarking (local and international) to identify content trends, new innovations, and improvement opportunities. 
• Monitor global Slots trends, emerging game mechanics, themes, gamification features, and provider innovations. 
• Analyse competitor game positioning, promotional strategies, jackpots, and lobby structures to identify opportunities. 
• Recommend innovative Slots concepts, providers, and engagement features aligned with player behaviour and market trends. 
• Stay updated on industry developments including new providers, regulatory changes, and advancements within the iGaming and casino landscape. 
• Assess provider promotional tools and advise internal teams on effective implementation and optimization. 

 Testing, Quality Assurance & Compliance

• Oversee all user acceptance testing (UAT) relating to Slots games, providers, promotional tools, jackpots, and casino features. 
• Verify game functionality, bonus mechanics, RTP settings, jackpot configurations, and promotional triggers before launch. 
• Insure all Slots games and promotions function correctly across mobile and desktop platforms. 
• Identify and mitigate product-related risks including technical issues, display inconsistencies, fraud concerns, and data discrepancies. 
• Ensure products comply with provincial and national gaming regulations. 
• Collaborate with Compliance teams on GB approvals and maintain up-to-date documentation. 

Data Analysis & Reporting 

• Report on product performance following business or competitor-driven changes. 
• Identify trends, opportunities, risks, and areas requiring intervention. 

Customer Experience & Engagement 

• Continuously evaluate and improve the overall Slots player journey and customer experience. 
• Analyse player feedback, support tickets, and customer complaints to identify recurring issues and opportunities for improvement. 
• Recommend UX/UI enhancements based on player behaviour, analytics, and industry best practices. 
• Work closely with Customer Support teams to resolve Slots-related issues efficiently.
• Ensure customers have access to engaging, relevant, and high-performing Slots content. 
• Assist in identifying and implementing personalization opportunities within the Slots experience.

Game Performance & Portfolio Optimization 

• Manage and optimise slot game positioning and visibility across platforms based on performance data, player engagement, revenue contribution, and strategic business objectives. 
• Monitor and evaluate game performance metrics such as turnover, GGR, RTP, session duration, conversion, and retention to support commercial decision-making. 
• Collaborate with internal stakeholders and suppliers to ensure high-performing slot content is effectively prioritised, promoted, and positioned within the product offering. 
• Produce regular performance reports and actionable insights to support portfolio optimisation and enhance player experience. 
• Use data-driven analysis to recommend game rotations, featured placements, and promotional strategies aimed at maximising player engagement and revenue performance.

What You’ll Bring To The Team:

• Collate and report on information. Account for and verify reporting figures/statistics.
• Formulates objectives and implements plans consistent with the long-term interests of the organization.
• Ensure the quality outcome is achieved.
• Follow through and deliver results in spite of obstacles.
• Consistently deliver required business results; sets and achieve goals, consistently comply with quality standards and meet deadlines, maintain focus on organizational goals.
• Ability to communicate effectively in the English language, both verbally and in writing with team members and management.
• Stays attuned to the needs of the market and developments.

Apply Before 06/30/2026

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Responsibilities

• We have an amazing opportunity for a Sales Consultant (Outbound) based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for making outbound calls to selected customer base, for customers that are either inactive or that could be possible new customers from leads received through various marketing campaigns. The purpose of the position would be to increase the customer base/retain customers/convert inactive customers to active customers.

You Bring:

• Willingness to do shift and weekend work.
• At least 3 months’ sales experience/ contact centre experience.

Bonus To Have:

• Betting Knowledge.

What You’ll Do For The Brand:

• Minimum talk time of 6 hours per day as a standard requirement.
• Call quality is monitored and should never be scored lower than 75%.
• Accurate reporting and dispositioning of calls.
• Ensure timeous reporting to Team leader/Campaign Manager.
• Make outbound calls to customers and proactively promote the company and brand with the view of increasing the inactive/active customer base.
• Follow the script provided during the telephonic contact with the customer and ensure that QA scores are at expected levels.
• Effectively manage time in line with the operating procedures of the Call Centre.
• Establish rapport with the customer.
• Actively promote the offering and use persuasion techniques and objection handling to convert.
• Ensure communications is at a level that maintains the company brand/image and not does expose the company to reputational risk.
• Strict adherence to break times and office hours.
• Meet daily/weekly/monthly targets.
• Comply with company and department policies and procedures.
• Any other ad hoc duties that might be required.

What You’ll Bring To The Team:

•  Customer Service Excellence.
•  Keen sense of attention to detail.
•  Exceptional administration experience.
• MS Office and Excel experience.
• Knowledge of betting types and platforms.

Apply Before 07/02/2026

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Responsibilities.

• We have an amazing opportunity for an Events Administrator to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Valid Drivers license

A bonus to have:

• Minimum 2 Years experience in an admin related position.
• Experience in Events or Marketing Advantageous.

What You’ll Do For The Brand:

• Handles all administration from conception to completion for all events conducted by the department 
• Bookings and processing of documents relating to casuals to assist with events.
• Adhere to event procedures. 
• Handling ticket bookings or RSVPS.
• General office work required for preparing events.
• Assist with execution of events.
• Prepare event reports and budgets following each event.
• Maintain supplier database.
• Develop event-specific organizational tools such as timelines, contact lists, and work deliverables.
• strong organisational skills and good attention to detail.
• Follow through of events strategy.
• Ensure the health and safety as well as gambling regulations are strictly adhered to. 
• Obtain quotes, administration of budgets 
• Book venues and tools. 
• Work with the various departments to achieve objectives.
• Work with the PRO to ensure maximum brand exposure in the media and post event reporting.
• Drive attendance to the event.
• Assist with ensuring all team involved is adequately prepared for the event.
• Assist with ensuring set up and coordination of the event runs smoothly, when required to do so.
• Stock counts and reporting.
• Available to work flexible hours due to events happening after hours and on weekends.
• Available to travel as company is national.
• Maintain a high level of energy for all events.
• Conduct market research and ensure the target market that event reaches is understood.
• Assist with multiple projects at one time.
• Buying for functions and dealing with suppliers 

What You’ll Bring To The Team:

• Excellent communication skills.
• Computer Literacy.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

Apply Before 07/01/2026

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Responsibilities

• We have an amazing opportunity for an Quality Assurance Coach  to be based in Umhlanga, Kwa-Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for monitoring call quality, compiling performance reports, and identifying development areas. Delivers coaching sessions, supports new hires, collaborates with training teams, and addresses customer complaints through root cause analysis. Implements corrective actions and handles additional duties as required.

You Bring:

• A minimum of 1 year’s experience in Customer Service
• Coaching experience
• Quality Assurance experience

What You’ll Do For The Brand:

• Ad hoc listening to call recordings in line with QA scorecard to ensure that ratings are accurate.
• Collate QA reports and statistics for the campaigns.
• Highlight areas of development and conduct coaching and calibration sessions with the team and managers.
• Work closely with the Contact Centre training division to highlight any training needs
• Quality Assurance coaching with new appointments.
• Identify trends and effectively alert the respective departmental management team.
• Develop and implement corrective measures for implementation by management.
• Customer complaints resolution – extraction and evaluation of call recordings based on customer complaints. Conduct root cause analysis.
• Any other ad hoc duties that might be required.

Apply Before 06/30/2026