Job Vacancies at Kerry

Key Responsibilities:

• Managing Financials - Responsible for the accuracy of all plant financials including production volume, conversion costs, material usage variance, and standard costs
• Reporting & Analysis - Provides accurate, actionable, and timely financial reporting, variance analysis, and commentary that leads to an understanding of the IO performance, enabling improved decision making and identification of opportunities
• Planning - Partner with the IO Teams on the development of periodic forecasts based on fact or sound judgment
• Capital Management - Supports capital investment requests by providing accurate financial analysis that meets profitability goals
• Accelerate & Other Projects - Identifies areas of opportunity in the business associated with continuous improvement in areas of financial performance, business acumen, processes, standard work, systems, and other areas. Provide financial insights on project plans and actual performance v targets. 
• IO PMO - Provide project management support for Integrated Office projects and Site Leadership team. This support includes but is not limited to scope definition, planning, status reporting & tracking, and risk management. In conjunction with the Plant Leadership Team drive results to ensure on time deployment of the project with the Plant and highlight when and what support is needed if issues arise whilst managing risks and removing blockages that might impact delivery.
• People - Lead and coach the Plant Accountants, support team members with regional queries and key decisions to make decisions actionable
• Strategic business partner for the Integrated Operations Leadership Team
• Leads the development and delivery of financial performance results of the IO Team
• Leads the Capital planning and post CAPEX evaluation for Capital Projects
• Coordinate with the operations leadership to refine, develop, and implement standard operating procedures
• Coordinate refinement of accounting policies and procedures as they relate to the manufacturing locations
• Collaborate with the finance leadership team to continuously improve the operations finance processes
• Coordinate with finance peers to ensure the timely and accurate completion of forecasts and actual results reporting
• Provide leadership in the conversion cost allocation methodology

Qualifications, Experience and Skills:

• Degree or professional certificate in Accountancy / Finance with at least 5 - 8 years of experience in accounting and/or financial analysis
• Proficiency with Microsoft Excel is required; familiarity with data query/data management tools extremely helpful (Microsoft Word, Power Point, Access, SQL, Business Objects)
• Knowledge of ERP, ideally SAP and related data analysis tools are an added advantage
• Exposure to manufacturing environments
• Strong project management skills essential with broad understanding of functional workings of each department within a standalone business
• Self-starter who can manage fluctuating workloads and projects using a high degree of initiative
• Strong team player with a clear focus on stakeholder engagement and solution delivery

Competencies Required:

• Analytical and problem-solving in a fast-paced environment
• Ability to synthesize large quantities of complex data into actionable information
• Ability to work and effectively communicate with senior-level business partners
• Good communication and written of English.
• Strong organizational skills and attention to detail
• Good time management skills and the ability to prioritise
• Negotiation skills and the ability to influence others
• Proven ability to multi-task, work under pressure, and meet tight deadlines
• Ability to work both independently and as part of a team
• Discipline and positive attitude

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About the role

The Key Account Manager will focus on identifying opportunities and creating sustainable profitability for Kerry within the Beverage market with specific focus on key accounts.

Key responsibilities

• Manage and strengthen customer relationships with Kerry, including overseeing all customer activities in accordance with customer segmentation guidelines. 
• Complete commercial agreements with customers in compliance with Kerry guidelines. 
• Develop and execute strategic plan to optimise the use of all Kerry    technologies. Secure agreement and execute pricing plans. 
• Provide input to and ensure staff compliance with all applicable Kerry systems/processes. 
• Participate in the development, implementation and achievement of annual budgets. Monitor any variances and work closely with the Sales 
• Operations team to improve overall customer satisfaction. 
• Analyse business trends to develop business growth strategy and manage total opportunity pipeline. 

Business Development

• Direct all sales efforts as Key Account Manager for assigned customers.
• Manage key customer relationships and negotiate customer agreements that deliver against annual operating plans aligned with End Use Market, Channel, G Account, Emerging Markets, Regional House Accounts or Technology strategies.
• Create sustainable growth for Kerry and our customers

Qualifications and skills

• Minimum 5 years Sales Management experience in the Beverage/Ingredients industry. 
• Language proficiency in English.  
• Ability to travel locally and internationally for business 
• Familiar with Microsoft Office applications 
• A Bachelor’s Degree 
• Basic forecasting 

Competencies Required:  

• Strong negotiation skills 
• Highly developed influencing and communication skills 
• Ability to build multi-level relationships within a customer 
• Strong presentation skills 
• Able to think outside the box 

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Key responsibilities

• Perform instrumentation maintenance activities associated with process plant, gas turbine drivers, pressure gas re-injection compressors, high pressure well site equipment, terminal and ship loading facilities.
• Implement effective equipment maintenance. 
• Liaise with operations, other maintenance groups and contractors for new projects, modifications, substitution of old equipment etc.
• Perform analysis and diagnosis to provide solutions to instrumentation problems.
• Ensure materials used are in accordance with specifications.
• Analyze plant maintenance activities; recommend modifications. 
• Provide technical support to instrumentation technicians.
• Ensure safe and reliable power to all plant processes.
• Modify and implement computer software programs for data logging and control.
• Maintain efficient records on operations and activities; coordinate and prepare a variety of reports.
• Estimate time, materials, and equipment required for projects; coordinate purchase of required materials.
• Work with management in establishing and overseeing goals and objectives for assigned unit.
• Consult manufacturers' manuals to determine test and maintenance procedures.
• Use pneumatic, electrical and electronic testing devices to inspect and test instrument and system operation and diagnose faults.
• Consult with and advise process operators.
• Train apprentices
• Repair, maintain and adjust system components or remove and replace defective parts.
• Calibrate and maintain components and instruments according to manufacturers' specifications.
• Install and maintain instruments on new or existing plant equipment and processes.

Qualifications and skills

• Minimum Diploma in Instrument & Control, Electrical & Electronics, Mechatronics, Process Technology or relevant studies 
• Minimum 3 years' experience in similar job functions 

Leadership

• Valuing diversity and difference
• Building and maintaining relationships
• Managing effective teams and work groups – directly and remotely
• Exhibiting leadership stature
• Managing politics and influencing others
• Setting vision and strategy

Competencies 

• Analytical skills
• Solid Communication skills
• Computer literate
• Assertiveness skills
• Troubleshooting skills
• Problem solving skills.
• Stress Management skills

Communication

• Presentation skills
• Communication – written & oral/ability to communicate complex ideas concisely.
• Active listening
• Excellent report writing and computer skills.

Problem Solving/Decision Making

• Analytical & Interpretation skills
• Decision making & judgment.
• Problem Solving - enquiring mind, lateral thinking.

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About the Role:

The Customer Care Manager is a self-starter with ambition, vision and a commitment to excellence in a dynamic business environment, whose role is to achieve and sustain growth and drive efficiencies and improvements on a long-term basis in the Customer Care function. This role requires an experienced professional with a full understanding of the area of specialization, resolving a wide range of issues in creative ways.  Furthermore, the successful candidate will be able to demonstrate the ability to drive internal sales with full ownership of volume, revenue, and gross margin delivery through a combination of an in-field and in-office team. 

Key Responsibilities:

• Continuous development of service level standards, focused on response times and issue resolution, with a speed to market mentality that is aligned with Supply Chain’s core foundation of consistency, sustainability and communication
• Manage hiring, training, retention and performance of the Customer Care team
• Work effectively with all peers and stakeholders from Commercial / Sales, Finance, Supply Chain and Operations to negotiate and influence customer improvements, in turn driving a ‘sales through service’ mentality
• Ensure Customer Care activities / initiatives support and enhance the objectives of the organisation, including customer correspondence policies and strategies related to quality and efficiency of customer support
• Monitor business and process metrics to measure and manage the effectiveness of the Customer Care team
• Maintain in-depth working knowledge of the company’s brands, systems and processes
• Own and improve our Net Promoter Score through deliberate customer engagement actions and plans

Qualifications, Skills and Experience:

• Minimum requirement of a Bachelor's degree in a relevant field of study with at least 6 years’ experience of managing teams in the area of Customer Care / Sales Support for a global organisation 
• Customer care experience within a manufacturing background is essential 
• Strong strategic and customer focused mentality with a clear understanding of the wider issues impacting the relevant markets
• Proven relationship management experience at a senior, strategic level role
• Established track record of exceeding targets, in a quality-led, legislative-compliant environment
• Proven experience in leading and managing complex projects in a structured approach 
• Excellent English speaking and writing skills, proficient in other local languages an advantage
• In-dept knowledge and experience in the SAP ERP system

Competencies:

• Extraordinary customer-focus and service orientation 
• Advanced troubleshooting and multi-tasking skills
• Influential relationships skills - able to leverage relationships to deliver service improvements
• Demonstrated ability to motivate people, assess and develop employee skills  
• Positive, proactive, and energizing personality 
• Cultural awareness, understanding and effectiveness
• Resilient, able to work under pressure in a fast-paced environment