Job Vacancies at MultiChoice

About the Job

Purpose of the Position:

• To aggregate, generate and maintain high quality, accurate and relevant programming metadata across all platforms on allocated channels and content.

Key Performance Objectives

Schedule metadata

Schedule key activities:

• Source schedule from channel provider 30 days in advance of broadcast.
• Format and data validation of schedules supplied in Excel.
• Report back to channels on any format and data errors identified and provide guidance on issue resolution.
• Ingest schedules (Synergy, Excel and XML).
• Data verification:

Images key activities:

• Create and assign programme titles.
• Research and assign programme types and genres.
• Create, link and match episodes to enable series recording functionality.
• Edit synopses according to style guide and decoder requirements.
• Sign-off schedules.
• Perform daily updates of schedules based on supplier schedule changes.
• Ingest new schedule and compare to existing schedules.
• Perform data verification steps.
• Sign-off and push scheduled updates to various platforms.
• Push schedules to DStv Now, web and decoders for IS20, E36, DTT and OTT.
• Operational improvement: suggest improvements to workflows of the EPG department.
• Source images from channel provider 30 days in advance of broadcast.
• Verify image size, relevance, appropriateness and resolution.
• Ingest images.
• Check for missing images and feedback to channels.
• Proactively manage and escalate issues to EPG Specialist.
• Rich metadata enhancement:

Research, determine and assign:

• Extended cast information
• Keywords
• Extended synopses
• Additional promotional material, i.e. trailers, images, behind the scenes content
• Awards information
• Cast biographies
• Programme ratings (e.g. IMDB, RottenTomatoes)

Reporting

• Track issues on allocated channels and escalate on fortnightly channel performance report.
• Aggregator reports: Track and report on quality of metadata received.
• M-Net reports: Track and compile monthly reports on completeness of metadata received.
• Analyse and compile reports on synopsis and metadata quality on allocated channels.
• Compile on-air and QA incident reports

Channel Management

• Ensure schedule readiness for launches i.e. schedule formats are correct, all metadata is present, meets EPG departmental requirements and provide feedback to channel and EPG Specialist.
• Provide first-line training on MultiChoice schedule formats to channels.
• Check for missing metadata in supplied schedules and escalate to channels.
• Liaise with allocated channels regarding EPG data quality and on-air errors.
• Liaise with aggregators regarding EPG data quality and on-air errors.
• Investigate and provide feedback to query escalations from command centre, content, channels and customer care.
• Manage and track time spent on scheduling allocated channels and resolving channel issues.
• Document and maintain channel information e.g. channel contacts and special arrangements.
• Support to third party VOD: Provide TX details and escalate missing assets to the channel.
• Support to other business units: Adhoc writing, editing and proofing.

Quality Assurance

• Quality assure programme metadata for all MultiChoice programming (across the EPG department):
• Review and verify correct workflow on allocated channels/platforms in order to avoid customer impact:

   

  • Check programme types, PG ratings, themes, loglines, YOR, director and cast.
  • Check that programme titles are linked to correct language.
  • Check that episodes have been correctly series linked.
  • Check that images are correctly assigned.
  • Rich metadata (extended cast information, keywords, extended synopses, additional promotional material, awards information, cast biographies, programme ratings)
• Analyse, investigate and escalate conflicting and suspicious programme metadata across all DStv platforms and channels.
• Review synopsis quality to ensure EPG standards are met.
• Rewrite synopses for selected channels and content.
• Provide editorial support to EPG editors.

• Review images for accuracy and EPG standards compliance.
• Contribute to departmental SOPs
• Perform on-air monitoring on own channels when required

Qualifications Essential

• Degree or diploma in languages, media or communications essential

Experience

• Minimum of 2 years of writing or editing experience.
• Minimum of 2 years Quality Assurance / Moderating in media or education.
• Experience in Programme Scheduling.
• Exposure to the video entertainment industry will be advantageous.
• Ability to analyse video entertainment content.
• Computer skills: MS Office essential.

Technical Competencies (List the key technical competencies)

• Stakeholder relationship management
• Scheduling management
• Excellent English written and verbal communication skills
• Ability to re-write /edit copy

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About the Job

Purpose of the Position:

• Lead and champion the channel and content brands and manage the day to day marketing activities of the channels marketing strategy

Key Performance Objectives

• Implement Strategy
• On-Air marketing management
• Events Management

Stakeholder Management

• Develop Content Digital/Social brand strategy and implementation
• Plan and Implement marketing campaigns for content and champion channel brands

Brand Management

• Manage the day-to-day marketing activities
• Brief, manage and deliver effective TTL
• Develop, present and report on quarterly marketing plans stakeholders
• Brief, manage, deliver, and implement positioning strategy and/or repositioning strategies
• Brief and manage creative agency outputs
• Utilize consumer touchpoints in relation to Integrated Marketing Communication
• Ensure alignment between content initiatives and marketing in your channels
• Continuously monitor and report on the success of the marketing and communication plans (ATL, BTL, monitor progress, compliance, and report on performance
• Implement social media strategy to ensure targets are met
• Manage daily delivery of channel and content promos
• Ensure all promos are rated by Programme Acceptance and processed prior to micro schedule download deadlines
• Draft barter deals, ensure that barter deals are approved by legal department and barter contract terms are met
• Content, marketing, and communication plan presentations to various stakeholders as and when required.
• Manage the marketing budget (forecasting, phasing)
• Ensure effective management and recon of all barters and sponsorships
• Regular promo and brand health reporting
• Ensure brand alignment across all touchpoints
• Provide creative input on content brand designs and execution
• Create and deliver promo strategy for all programmes and campaigns
• Implement on air strategy, cross promotional strategies that contribute to channel objectives
• Approval, delivery, and distribution of promos internally.
• Manage effective promo scheduling with the promo schedulers
• Ensure promo schedules are accurate
• Ensure all promo are rated by Programme Acceptance and processed prior to micro schedule download deadlines
• Ensure promo schedules are aligned with BCCSA regulations and guidelines
• Ensure channel events are implemented in line with channel and brand strategy
• Identify sponsors that are aligned with brand
• Report on ROI of all activations
• Establish and maintain effective relationship with creative agencies and suppliers
• Manage suppliers
• Foster and develop strong relationship with production companies and sponsors
• Regular follow up and feedback with critical business partners

Qualifications

Essential

• A Degree or Post Graduate Degree in Marketing/Branding or equivalent

Experience

Technical Competencies

Behavioral Competencies

• A minimum of 5 -8 years of Marketing, branding,
• Experience in similar role
• Budge management experience
• Knowledge of current and future content trends in multiple markets and platforms
• People management experience is essential
• Relationship building
• Financial Management
• Sponsorship management
• Marketing Acumen
• Stakeholder Relationship Management
• Risk Management
• Project Management
• Presentation Skills
• Strategic Thinking
• Negotiation
• Persuading and influencing
• Innovative
• Decision Making
• Holistic Thinking

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About the Job

Purpose of the Position:

• Responsible for reporting performance of product portfolios, financial forecasting, budgeting, metric analysis, cost controls, ad hoc financial analysis, and general finance support to Head of Finance.

Key Performance Objectives

Support Finance and General Accounting operations and External Reporting

Month end

• Synergy month end procedures
• Responsible for providing financial data and calculations to Shared Services to process accounting entries (i.e. for investments, fixed asset valuations, product costing, hedge accounting, devaluation journals, monthly accruals and provisions etc.)
• Responsible for ensuring that the accounting records correctly reflect the financial results

Annual

• Responsible for reviewing the fixed asset register including annual useful life estimations
• Responsible for monitoring the preparation of the stock forecast and reviewing stock take reconciliations
• Responsible for notes and commentary for external and statutory reporting
• Responsible for preparing the BEE scorecard for the entity

Ad Hoc

• Responsible for the approval of purchase requisitions per the Delegation of Authority
• Consult with Shared Services Central Accounting team to resolve Intercompany Disputes
• Responsible for preparing information that will be sent to the Regulators
• Consult with the Shared Services Central Accounting team to prepare for internal and statutory audits

Perform Financial Planning and Analysis

• Facilitate the budget and forecast process for the Business Unit
• Consolidate and report on Budgets and Forecasts
• Consolidate 24 month Treasury cash flow forecasts
• Consolidate 24 month rolling forecasts of Income Statement and Cash flow statement
• Proactively partner with the business to identify and evaluate opportunities to improve performance and ensure that change initiatives are implemented
• Prepare monthly reporting pack (including financial performance and variance analyses against plans, forecasts and regional objectives)
• Work with corporate BI team to set up and further improve reporting for the business unit

Qualifications

• Must be a CA (SA)

Experience / Skills

• Minimum 2 years post article relevant experience in a similar role
• Sound knowledge of IFRS and Taxation rules
• SAP system experience
• Advanced excel skills

Technical Competencies

• Speed and accuracy with figures
• Stakeholder management
• Attention to detail
• Proactive and ability to plan ahead
• Ability to prioritise in order to meet multiple deadlines
• Ability to work under tight deadlines and pressurised situations
• Ability to work independently with minimal supervision
• Ability to think and move quickly in a dynamic fast moving environment
• Excellent communication skills- upward, downward and lateral
• Problem solving
• Customer orientated focus
• Systematic and analytical