Job Vacancies at North West University

PURPOSE OF THE POSITION

A Senior Lecturer is expected to make contributions to the teaching effort of the institution, and to carry out activities to maintain and develop his/her professional activities relevant to the profession or discipline. A Senior Lecturer is expected to make contributions in research and community engagement.

KEY RESPONSIBILITIES:

• Teaching and learning
• Research
• Community Engagement

Minimum requirements

• A SAIPA/ CIMA/ SAICA qualification plus a Master’s degree in Accountancy (NQF Level 9) OR a PhD (NQF level 10) in Accountancy.
• Professional accreditations with SAIPA/CIMA/SAICA.
• A minimum of three (3) years’ teaching experience in an Accounting subject group.

KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:

• Accounting
• Auditing
• Taxation
• Financial Management
• Mdac

KEY BEHAVIOURAL COMPETENCIES:

• Writing skills.
• Communication skills.

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PURPOSE OF THE POSITION

• Lecturer in the School of Industrial Engineering for undergraduate and postgraduate teaching and learning, research, as well as postgraduate student supervision. Research interests in operations research, data analytics and decision support systems will be an added advantage.

JOB DESCRIPTION

KEY RESPONSIBILITIES:

Teaching

• Preparation of study guides and subject material
• Delivery of lectures and practical sessions
• Marking and assessment
• General module administration

Final Year Supervision

• Topic selection and general guidance to students
• Liaising with external clients
• Frequent project meetings with students

Research

• Conduct research towards own qualification
• Supervision of postgraduate students
• Involvement in professional/academic societies

School Administration

• Representation at marketing events
• Involvement in Engineering Schools
• Representation on faculty-specific committees
• General office administration

MINIMUM REQUIREMENTS:

LECTURER:

• An appropriate Master’s degree (NQF level 9).
• A bachelor’s degree in Engineering with specialization in Industrial Engineering (NQF level 8).
•  A minimum of 2 years’ work experience in Independent Research or Industry.

JUNIOR LECTURER:

• A bachelor’s degree in Engineering with specialization in Industrial Engineering (NQF level 8).
• A minimum of 2 years’ work experience in Independent Research or Industry.

ADDED ADVANTAGE:

• A minimum of 2 years’ work experience in Teaching or Student Assistance. .
• Professional registration/registrable with the Engineering Council of South Africa (ECSA). .

Functional / Technical Competencies (Knowledge and Skills)

Must be proficient in the following:

• Computer literacy in MS Office (Word, Excel and PowerPoint), email and internet
• Knowledge of the appropriate assessment theory and practice to enhance student performance
• Research methodology and technical writing
• A proven commitment to teaching and learning, including a willingness to become involved in students’ educational development and wellbeing
• Knowledge of modern learning management platforms (e.g., whiteboard technology, eFundi, etc.) to enhance the ongoing changing of the learning and collaboration environment
• Effective time-management skills
• Effective communication skills
• Good interpersonal relations and a client-service orientation
• Demonstration of language proficiency to function optimally in the various functionally multilingual environments of the NWU
• The ability to function well individually and as part of a team/subject group
• Good analytical abilities and innovative thinking, as well as ability to be self-driven
• The ability to solve problems independently
• Good planning and organising skills as well as good report writing skills
• A high level of professional and ethical conduct
• Operations research and Data Science knowledge

Key Behavioural Competencies

The following behavioural competencies are required:

• Decision-making skills
• Analytical skills
• Confidence
• Self-motivation
• Critical thinking
• Good interpersonal relationships
• Must be able to interact with undergraduate and postgraduate students

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PURPOSE OF THE POSITION

• Provide a Service Desk and information communication technology installation, maintenance and support function to NWU users to support their business functions. The responsibilities includes: timely and effective processing and resolution of all information technology and telecommunication incidents, problems and requests following agreed procedures and acting as liaison between users and information technology department on problem areas, managing client expectations.

KEY RESPONSIBILITIES:

Service Desk and Incident Management

• Log, analyse, investigate, escalate, monitor, track, resolve, and close complex incidents, problems and requests reported by telephone, request system, e-mail or walk-in, within service level and escalate to responsible agent where applicable by applying the Incident Management Process.
• Escalate complex problems to appropriate support team and coordinate rapid resolution thereof.
• Monitor progress of escalated tickets to ensure resolution by assigned agent within service level.
• Manage incident until completion.
• Identify recurring incidents by conducting trend analysis.
• Determine absolute cause of incidents by recreating the issues in test environment or reviewing system design.

Infrastructure Support

• Assist with the investigation and resolution of hardware, software network problems within service level an applying applicable process.
• Install, support and maintain IT infrastructure as assigned by applying applicable process and ensuring agreed availability
• Build and cast images as assigned by applying the applicable process and ensuring agreed availability.
• Execute hardware replacement strategy as assigned by applying the applicable process
• Execute routine system checks and backups as assigned
• Monitor and report maintenance and support physical infrastructure in central IT spaces by applying applicable process, ensuring agreed availability, resolution within service level and adherence to Occupational Health and Safety Standards.
• Provide IT standby service as assigned.

Client liaison

• Update user on progress and status of ticket.
• Provide advice on IT policy, guidelines, procedures and systems.
• Provide training on IT services and infrastructure (software, hardware, data and voice networks) as assigned.
• Market IT services.
• Handle general IT queries.

Administration

• Keep relevant IT documents and systems up-to-date.
• Contribute to the development/reviewing of procedures, processes and standards.
• Liaise with identified external suppliers on service requests as required.
• Do quality control by applying the applicable process.
• Execute supervisory responsibilities as assigned.
• Comply with general NWU responsibilities for staff.

Projects

• Participate in projects in assigned role ensuring successful completion of the project.

Minimum requirements

• A bachelor’s degree/advanced diploma (NQF level 7) in Information Technology..
• A minimum of four (4) years’ work experience in hardware architecture and assembly, software and network support.
• A minimum of four (4) years’ work experience in service desk support.

ADDED ADVANTAGE:

• A National Diploma in Information Technology (NQF level 6).
• An IT certificate with specialisation in A ; N ; ITIL.
• A minimum of two (2) years’ supervision experience.

KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:

• In-depth knowledge of standard software programs (eg MS Office, Windows Operating Systems, Email and internet).
• General knowledge of network operating systems.
• Broad knowledge on image management systems.
• In-depth knowledge of information communication technology.
• Have a valid and applicable RSA driver’s license.
• Excellent problem resolution skills.
• Excellent customer service skills.
• Have good telephone ethics and communication skills.

KEY BEHAVIOURAL COMPETENCIES:

• Ability to manage time effectively.
• Adapt to diverse organisational environments.
• Ability to maintain strict confidentiality in performing duties.
• Ability to develop good relations with all stakeholders.
• Ability to work well in a team environment as well as independently.
• Ability to work under pressure and maintain professionalism.
• Adapt to diverse organisational environments.
• Ability to maintain strict confidentiality and data security in performing duties.

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PURPOSE OF THE POSITION

The Unit for Continuing Education (UCE) at North-West University (NWU) is a dynamic and essential part of our academic structure, dedicated to lifelong learning and professional development. Our mission is to extend the university’s academic resources to a global audience through a variety of part-time courses, online learning opportunities, professional training, and community education initiatives.

We understand that learning is a lifelong journey, and we are committed to providing individuals and organisations with opportunities to explore new fields, enhance their skills, and transform their careers. By facilitating a diverse and adaptable range of educational offerings, we aim to be an essential partner in the personal and professional development of our students.

In the UCE, we believe in the power of education to transform lives. We are proud to offer flexible, accessible, and high-quality continuing education opportunities that cater to diverse learning needs and styles. Whether you're a young professional seeking to upskill, a seasoned executive aiming to stay on top of industry trends, or a lifelong learner with a broad intellectual curiosity, the UCE is your gateway to growth and advancement.

The NWU is looking for a dynamic and strategic leader to serve as the Director of the UCE. The Director of the UCE is an integral leadership role at NWU, responsible for spearheading the development and execution of the UCE's strategic vision and operational plans. As the primary steward of our continuing education offerings, the Director ensures that our programs align with the university's overall objectives, market trends, and the needs of our diverse learners.

The Director will take a hands-on role in overseeing the UCE's operations, including course development, business development, stakeholder relations, and financial management. They will liaise with different departments and faculties within the university to ensure seamless coordination and collaboration for course design, marketing, and logistical support.

Equipped with sound business and marketing acumen, the Director will drive initiatives to increase constituent engagement, enhance the UCE's brand visibility and position our programs for success. They will be instrumental in fostering relationships with key stakeholders in industry and government, shaping our offerings based on market needs, and expanding our influence in the higher education landscape.

Additionally, the Director will manage the UCE's finances and human resources, ensuring the optimal utilisation of resources, maximising profitability, and fostering a vibrant and high-performing team culture.

In this role, the Director will embody and promote the UCE's commitment to lifelong learning, quality education, and community engagement. With their strategic leadership and passion for education, they will inspire the UCE team and our learners alike, driving the continued growth and relevance of our unit.

JOB DESCRIPTION

KEY RESPONSIBILITIES:

Strategy Determination & Alignment

• Collaborate with the university executive to determine the UCE strategy, ensuring its implementation, monitoring, and reporting.
• Support academic leadership in aligning the CE portfolio with NWU strategy, market trends, and managing growth and relevance.

Business Development

• Develop and implement a business development plan for UCE targeted at portfolio level, specific groups, course level, and event level.
• Oversee initiatives to position the unit and brand for successful model delivery.

Operations Management

• Ensure effective logistical support from course planning, scheduling, venues, and teaching material.
• Handle day-to-day operations including office administration, HR, and finance matters.

Course Development

• Oversee logistical support to faculties and short course owners for budgeting, pricing, events, marketing, venues, teaching material, certifications.
• Adopt best-in-class information and communication technology to support the core business.

Stakeholder Relations

• Maintain sound relationships with key stakeholders in industry and government such as SETAs and professional bodies.
• Develop and implement systems, processes, and procedures to execute the UCE marketing and branding policy.

Financial Management

• Manage the unit’s finances and ensure proper utilisation of UCE’s finances.
• Maximise profitability according to agreed targets.

Management and Leadership

• Determine optimal team composition and efficiency for resource utilisation and system design.
• Implement and comply with corporate governance, reporting, risk management, and unit policies.

MINIMUM REQUIREMENTS:

• A Master’s degree (NQF level 9) in Business Development, Marketing or an equivalent qualification on NQF level 9 in a related area of specialisation. (In addition to the Master’s degree candidates should be in possession of an undergraduate and postgraduate degree specialising in Education/ Management/Business Administration/Educational Leadership or relevant field)
• A minimum of 7 years’ overall relevant specialist experience of which 4 years should be on an operational level of involvement and 3 years at management level.

ADDED ADVANTAGE:

• Leadership or Continued Education Certification.

KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:

• Ability to navigate the business and marketing landscapes, drive growth and visibility for the UCE.
• Solid understanding and hands-on experience dealing with the unique challenges of the university environment.
• Demonstrable experience managing both finances and a diverse team.
• Seasoned professional in the Continuing Education sphere, with a proven track record of success.

KEY BEHAVIOURAL COMPETENCIES:

• Excellent at interpersonal connections, showing empathy, understanding various perspectives, providing helpful feedback, and handling conflicts with grace.
• Efficiency in decision making, taking responsibility for actions, superior communication skills, impeccable time management, and a knack for adaptability and decisive action.
• Exhibits strong managerial competence, with an ability to prioritize, plan, allocate resources, motivate staff to achieve goals, and foster a collaborative work environment.