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  • Posted: Sep 22, 2023
    Deadline: Not specified
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  • Peermont Hotels, Casinos and Resorts is an award-winning hospitality and entertainment company which operates 12 properties located across South Africa and Botswana. Renowned for its excellence in design, development, management, ownership and operation of multi-faceted hospitality and gaming facilities, guests partake in fine dining, relaxing hotel stays, e...
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    F&B Manager

    About the Job

    Job Purpose

    • To assume full responsibility for the Food and Beverage Operation encompassing all Emperors Palace Bars, Restaurants, Room Service, Convention Centre and the Salon Prive

    Qualifications

    • Formal Qualifications

    Minimum:

    • Matric
    • Degree/Diploma in Hospitality Management or equivalent

    Minimum Requirements

    • Prior Experience

    Minimum:

    • 5 years’ experience in the F&B division of a 5-star operation/organization
    • Computer literate in Microsoft Word, Excel and PowerPoint, Fidelio F&B and Fidelio Sales & Catering knowledge will be an added advantage.
    • Excellent Business acumen
    • Strong leadership skills and strategic planning abilities
    • Sound IR skills
    • Good administration skills

    Main Resposibilites

    • Food and beverage
    • Policy and procedures
    • Guest satisfaction / service
    • Health and safety
    • Financial acumen
    • Human resources / training and
    • Development / staffing
    • Systems management
    • Maintenance
    • Kitchen
    • Restaurant / bars
    • Banqueting and functions
    • Stores / food & beverage control
    • Marketing / sales / g&c
    • Administration and control

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    Receptionist

    About the Job

    Job Purpose

    • To provide a seamless, smooth, warm and efficient service in the Reception/Guest Services area of the Hotel through checking in and checking out guests, settling all guest related queries, requests, problems and complaints whilst maintaining Hotel Policy and Procedures, Rules and Regulations.

    Qualifications

    • Grade 12

    Minimum Requirements

    • Good interpersonal skills will be essential.
    • Knowledge of Fidelio would be an advantage.
    • Computer literacy would be an added advantage
    • Special Training
    • Opera training will be provided

    Main Resposibilites

    • To check guests in on arrival.
    • To check guests out on departure.
    • Manage Guests’ room accounts.
    • Follow daily standard procedures.
    • Take and direct telephonic enquiries and respond accordingly.
    • Manage and execute customer service
    • Responsible for role administration
    • Contribute towards effective and harmonious working environment
    • Attend required training and development

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    Cleaner

    About the Job

    Job Purpose

    • Is responsible for the cleaning of all public areas to include entrances, doorways, sidewalks, public restrooms, all staff areas, offices, kitchens, bars and exits.

    Qualifications

    • Grade 12

    Minimum Requirements

    • Cleaning experience will be an added advantage

    Main Resposibilites

    • Smiles and is friendly when interacting with guests, co-workers and property employees.
    • Ensure that the area is clean at all times
    • Follows all required safety and standard operating procedures.
    • Adheres to all company and regulatory policies. Report any wrongdoing to Head of Department/Manager
    • Work in a smoking environment
    • Must be able to clean to the specified standard

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    Surveillance Officer

    About the Job

    Job Purpose

    • Protection of company, guests & Casino / Slots gaming operations and assets via CCTV. To comply with Peermont Global Policies and Procedures as well as the Rules and Regulations of the Gaming Board, by making sure that these policies/procedures/rules and regulations are all adhered to by all departments, through constant monitoring

    Qualifications

    • Matric / Grade 12

    Minimum Requirements

    • 2 years Gaming experience will be an added advantage
    • Excellent knowledge in Table games – AR, Poker, Black Jack, Baccarat / Punto Banco
    • Must be PSIRA Grade C registered
    • Must have good administrative skills.
    • Must be a highly motivated person with good communication skills.
    • Must have the ability to work in a team environment.
    • Must have the ability to work under pressure.
    • Must have good interpersonal skills.
    • Must be medically fit.
    • Must be computer literate
    • Must be fluent in English (read, write and speak).
    • Shift work is an operational requirement.

    Main Resposibilites

    • To deal with gaming incidents.
    • To deal with incoming telephone calls.
    • Conducting of covert and overt investigations.
    • Conducting of card issues, card returns, etc.
    • Conducting CCTV system checks
    • To handle general administrative duties and report writing.
    • To monitor Pro-actively and re-actively.
    • To maintain an effective working relationship with employees.
    • To comply with the procedure manuals, Gaming Board rules and regulations.
    • Opening and investigating of cases.
    • To submit evidence in court cases, internal hearings, CCMA
    • To control access when required.
    • To deal with Surveillance bannings and Self-exclusions

    Method of Application

    Use the link(s) below to apply on company website.

     

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