Virgin Active was born in 1999. With 45 health clubs in the UK (8,500 employees!) and almost 250 globally, were one of the fastest-growing businesses within the Virgin Group. Were renowned for our outstanding customer service and helping our member be their personal best. Everyones welcome at Virgin Active. Young or old. Fit or unfit. Its all good. We set...
Introduction
Your Purpose... To consult to an assigned group of Franchisees so as to optimize sales, QSC, profit, and people development with the purpose of maximizing business potential for the Franchise organization. Key customers include Franchisees, Store Leadership Teams, and customers.
Job description
Your Duties and Responsibilities...
Franchise Relationships / Business Results
- Ensure Operational Excellence in line with IGNITE
- Acts as an advocate for the Franchisee and the Company, ensuring both points of view are clearly communicated
- Identifies priority Franchisees and stores through IGNITE
- Coaches the Franchisee to improve store performance
- Provides rewards and recognition for Franchise and Management Teams
- Organizes and conducts Franchise Business Meeting annually and/or according to Regional practice Provides recommendations on growth and re-write status to the Franchise Executive.
- Assists the Franchisee in reviewing the development and execution of re-investment plans on an annual basis to include the opening of stores, re-builds, re-models, equipment purchases, etc.
- Recommends and coordinates the assistance of Regional Support Staff when necessary
- Assists in the training and development of selected individuals
- Identifies presents and implements one special project per annum. The special project should be formally presented to FE and structured around improving the operations/financial performance of the region and could be used to other regions as necessary.
People
- Demonstrates and reinforces the leadership behaviors to gain commitment from Franchisees and the respective store teams
- Manage the trainers, by conducting Performance reviews, identify development areas and address by providing relevant training, scheduling and planning of weekly/monthly tasks
- Identify, plan, implement and monitor personal development (growth/career path) of trainers
- Identifying training needs within the region and utilizing resources to ensure training plans are introduced to the franchisee trainers or training store(s).
- Giving feedback on ability/performance of franchisee’s assigned trainers to FE and the franchisee - minimum once per quarter
QSC/Sales Building
- Protects the Kauai brand to ensure stores meet company QSC, safety and sanitation standards, through completion of IGNITE and EVEREST training audits
- Consults and is accountable for working shoulder-to-shoulder with each Franchisee to improve the results of store systems (scheduling, ordering, training, planned maintenance, etc.) to create and accomplish long-term store objectives
- Assists the Franchisee to ensure appropriate staffing exists to build the business
- Uses all information resources available such as PMO, Gap Analysis, and Customer scorecard satisfaction Measurement etc. to identify opportunities and threats to build a business plan to optimize market potential
- Coordinates implementation and execution of new products and processes within the markets
- Works with Franchisees to ensure there is an on-going local marketing plan for each restaurant
- Hold quarterly business reviews with each franchisee and their management teams, using scorecard as guideline to generate conversations and understanding of the business that leads to constructive action plans that will implement the necessary changes in their store(s) into the following quarter and beyond.
- Compile actions plans based on Audit results.
- Coordinate regularly with the VA CGM discussing trends and performance
- Benchmark all financials
- Update scorecards data
- Recruit trainers with assistance from HR
Training
- Manage and Implement overall training of store staff
- Ensure Trainers are trained on all training programmes and operational processes
- Monthly meetings with Trainers and managers/Franchisees
- Conduct Training needs analysis and Identify development areas of staff and stores and schedule relevant training with trainer to address these needs.
- Accountability for Annual review of training stores to ensure compliance by using Everest Audit
- Accountable for “Certification” of the training store
- Conduct EVEREST audit in all stores quarterly to ensure compliant
- Sign off store management/Franchisee competency with trainer
- New menu training coordination
Minimum requirements
Our Minimum Requirements...
We can't live without...
- 3-5 Years in experience in a similar role
- Maximizes business performance
- Financial concepts
- Negotiation and conflict resolution
- Holds Self and Others Accountable
- Operational Expertise
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Introduction
Your Purpose... We are seeking an experienced and dynamic Technology Lead to join our team. In this role, you will be responsible for providing technical leadership, managing engineers, driving technical excellence, innovation, and efficient delivery of software projects. You will play a critical role in shaping the technical direction of our projects, ensuring efficient and high-quality software products across various platforms, including digital and in club member experiences. Additionally, you are responsible for ensuring effective team management, fostering collaboration, and achieving business objectives.
Job description
Your Duties and Responsibilities...
- Provide guidance, mentorship, and technical expertise to the engineering team, ensuring the use of best practices, adherence to coding standards, and efficient development processes.
- Take ownership of the overall engineering output, ensuring timely delivery, code quality, and alignment with project requirements and architectural guidelines.
- Lead and actively participate in the design and development of technology solutions across the entire stack.
- Drive the effective utilization of Cloud services and technologies in developing scalable, secure, and reliable solutions. Collaborate with the DevOps team for infrastructure provisioning, deployment, monitoring, and troubleshooting as required.
- Collaborate with stakeholders to define and execute the technical strategy and roadmap, ensuring alignment with business objectives and industry best practices.
- Conduct regular code reviews to ensure code quality, maintainability, and scalability. Implement and enforce quality assurance processes, including unit testing, integration testing, and performance testing.
- Drive the adoption of agile development practices within the team, including sprint planning, backlog grooming, and retrospectives. Continuously improve development processes and ensure efficient delivery.
- From time you time, you may be required to get involved with hands on development to support the team or to for R&D projects.
Minimum requirements
Our Minimum Requirements...
We can't live without...
- 5-8 years of technology experience designing and developing technology solutions that are deployed at scale.
- Computer Science, Engineering, or relevant equivalent experience.
- Extensive experience in full stack development, with hands on expertise in web, mobile app, backend development and solutions architecture.
- Proven track record in team management and leadership, with the ability to mentor and inspire engineers both internal and external.
- Strong understanding of solutions architecture, system integration, security, and performance optimization.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Strong problem-solving and analytical skills, with a focus on delivering high-quality and scalable software solutions.
- Understanding of DevOps principles and experience in implementing CI/CD pipelines, infrastructure automation, and containerization.
- Advantageous: You have experienced in data engineering, visualization and general ETL processes.
- The ideal candidate will have a strong background in Microsoft Azure and a solid understanding of RDBMS, NoSQL, JavaScript, and PHP.
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Introduction
Your Purpose... The Regional Group Exercise Leads will be responsible for recruiting instructors and delivering training in SME areas, building a community, and serving as iconic regional leaders for each GEX stream. They will also be responsible for ensuring that no one gets on the timetable who isn't properly trained and vetted and own the quality assurance in their region. Additionally, the Regional Group Exercise Leads will be required to deliver at least three strategic 'iconic' classes per week in designated clubs.
Job description
Your Duties and Responsibilities...
- Recruit instructors and deliver training in SME areas for the Academy as a Master Trainer as scheduled by the Regional Product Training Manager.
- Build a community.
- Ensure no one gets on the timetable who isn't properly trained, assessed, and vetted.
- Serve as an iconic regional leader for each GEX stream.
- Own in club & class quality assurance for their region.
- Will have a structure of visits & assessments each month to cover all clubs delivering concepts.
- To assess no less than five and up to ten agreed instructors a week.
- Provide feedback and development points to the instructors.
- Support instructors through the instructor development pathway.
- Support and feedback on brand standards, and support on project & capex rollout as required.
- Deliver at least three strategic 'iconic' classes per week in designated clubs.
- Stand in to deliver project management of concept rollouts, following the “Product Roll Out” plan.
- To represent Virgin Active at/in marketing, PR, trade shows, conferences, and events as our SA expert.
- To deliver one in club masterclass / workshop, and or product event monthly.
- To deliver filming sessions in the studio if required for training & commercial persons.
- Advocate safety and ensure an overall safe environment for members and instructors.
Minimum requirements
Our Minimum Requirements...
We can't live without...
- Relevant tertiary fitness qualification
- 3-5 years’ experience within the fitness or group ex role
- You are driven to achieve your own goals and you love motivating others.
- You leverage your life experience and charismatic personality to help members and instructors experience physical, mental, and emotional breakthrough moments.
- Your confident and cool under pressure.
- Confident in front of the camera
- Programme specific.
- Aqua, Indoor Cycle, Dance and Aerobics (Step, Shape, Pump, Kick).
- Exercise to Music (ETM) qualified.
- Flexibility to work a non-traditional schedule.
- An inclusive ethos and values system
- Exclusivity with the Virgin Active Health Clubs brand
We’d love you to have…
- You speak eloquently and can engage and connect with anyone.
- You thrive on exceeding targets.
- You have a can-do approach. You think on your feet, and you roll with the punches when things change.
- Knowledge of business and marketing concepts and strategies.
- Strong problem-solving and decision-making skills.
- Strong IT skills.
go to method of application »
Introduction
Your Purpose... The Regional Group Exercise Leads will be responsible for recruiting instructors and delivering training in SME areas, building a community, and serving as iconic regional leaders for each GEX stream. They will also be responsible for ensuring that no one gets on the timetable who isn't properly trained and vetted and own the quality assurance in their region. Additionally, the Regional Group Exercise Leads will be required to deliver at least three strategic 'iconic' classes per week in designated clubs.
Job description
Your Duties and Responsibilities...
- Recruit instructors and deliver training in SME areas for the Academy as a Master Trainer as scheduled by the Regional Product Training Manager.
- Build a community.
- Ensure no one gets on the timetable who isn't properly trained, assessed, and vetted.
- Serve as an iconic regional leader for each GEX stream.
- Own in club & class quality assurance for their region.
- Will have a structure of visits & assessments each month to cover all clubs delivering concepts.
- To assess no less than five and up to ten agreed instructors a week.
- Provide feedback and development points to the instructors.
- Support instructors through the instructor development pathway.
- Support and feedback on brand standards, and support on project & capex rollout as required.
- Deliver at least three strategic 'iconic' classes per week in designated clubs.
- Stand in to deliver project management of concept rollouts, following the “Product Roll Out” plan.
- To represent Virgin Active at/in marketing, PR, trade shows, conferences, and events as our SA expert.
- To deliver one in club masterclass / workshop, and or product event monthly.
- To deliver filming sessions in the studio if required for training & commercial persons.
- Advocate safety and ensure an overall safe environment for members and instructors.
Minimum requirements
Our Minimum Requirements...
We can't live without...
- Relevant tertiary fitness qualification
- 3-5 years’ experience within the fitness or group ex role
- You are driven to achieve your own goals and you love motivating others.
- You leverage your life experience and charismatic personality to help members and instructors experience physical, mental, and emotional breakthrough moments.
- Your confident and cool under pressure.
- Confident in front of the camera
- Programme specific.
- Aqua, Indoor Cycle, Dance and Aerobics (Step, Shape, Pump, Kick).
- Exercise to Music (ETM) qualified.
- Flexibility to work a non-traditional schedule.
- An inclusive ethos and values system
- Exclusivity with the Virgin Active Health Clubs brand
We’d love you to have…
- You speak eloquently and can engage and connect with anyone.
- You thrive on exceeding targets.
- You have a can-do approach. You think on your feet, and you roll with the punches when things change.
- Knowledge of business and marketing concepts and strategies.
- Strong problem-solving and decision-making skills.
- Strong IT skills.
Method of Application
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