Jobs at Ackermans

• We are looking for a self-reliant, efficient, and influential individual who will pride themselves in providing a professional HR service to business partners in a SBU in order to maximize their contribution towards the profitability and growth of their business unit.
• The successful applicant will need to be able to work in close partnership with their SBU team and with store managers, giving professional and expert advice on a broad range of people issues, so his/her ability to communicate at all levels and to have an effective interpersonal style is an important attribute.

Qualification Required:

Essential:

• Degree/Diploma in Human Resources or Degree in Social Sciences

Preferred:

• Diploma in Labour Law.

Knowledge Required:

• Current knowledge of Labour Legislation and EE laws will be beneficial
• Preference will be given to candidates who also have a practical grasp of the retail industry
• Strong business and retail understanding
• Best Practice in recruitment process
• Dismissal and CCMA/Labour Commission procedures
• Change management at store and divisional level
• Performance management at store level
• Coordination of training interventions
• Succession monitoring and coordination

Skills Required:

• Resilience
• Analytical skills
• Sound Judgement
• Communication
• Deadline driven
• Time management
• Prioritising
• Integrity

Experience Required:

Essential:

• Minimum of 3 years as HR Generalist within the retail Industry.

Preferred:

• Strong business and retail understanding.
• Business partner role.
• Best Practice in end-to-end recruitment process.
• Dismissal and Labour Commission procedures.
• Change management at store and divisional level.
• Performance management at store level.
• Coordination of training interventions.
• Succession monitoring and coordination.

Key Responsibilities:

Business Partnering

• The development of people plans and the effective implementation thereof
• Providing and analysing people information to optimise business decisions
• Providing expert advice on all people issues
• The forecasting of risks and opportunities
• The development of appropriate action plans for implementation in partnership with their divisional team and store managers
• Acting as a change agent to heighten awareness and gain support for the Company’s People Strategy and strategic priorities
• Change agent - you will need to understand, support and promote the Company’s policies and procedures and the strategic direction of the HR function of Ackermans, and have the ability to consistently apply these in practice, as well as acting as a change agent by raising awareness and gaining support for People policies and Employment Equity throughout their teams

Talent management

• Attract and accurately identify top retail talent and recruit these individuals to the Company is a core skill for a DHRM and all candidates for the DHRM position will need to display outstanding people judgment, a very well-developed ability to recognize the attributes in others that will result in on the job performance, and have the flair to promote the Brand of Ackermans to future Phadimas.
• Induction of new employees
• Co-ordination of training and development initiatives
• Succession planning

Employee Relations

• Management of industrial relations, including the management of cases through the dispute resolution stages (Labour Commission)

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• The successful candidate will play a key role in delivering comprehensive administrative support to the Strategic Business Unit (SBU), ensuring efficient coordination and smooth day-to-day operations. This role provides essential support to the General Manager and Divisional team members, contributing to the overall effectiveness and success of the Operations team.
• As a central member of the team, the Office Administrator will help ensure seamless communication and coordination across various functions.

Key responsibilities:

• Compile, analyse, and generate weekly and monthly operational reports to support business objectives
• Prepare, manage, and distribute all incoming and outgoing correspondence, minutes, and documents
• Coordinate meetings, appointments, and internal functions
• Perform general office administration duties
• Order and manage stationery and office consumables
• Conduct monthly reconciliations of Operations accounts (Expense accounts, Auto Card, etc.)
• Schedule meetings and manage team calendars effectively
• Collate and distribute meeting minutes and memorandums
• Arrange and coordinate travel bookings for team members
• Maintain a professional reception environment and delivering excellent customer service
• Oversee office management functions, including cleanliness, maintenance, and overall workplace well-being

What we’re looking for:

Skills & Competencies:

• Strong numerical ability with an understanding of basic financial control principles
• Excellent verbal, written, and interpersonal communication skills in English (additional official language advantageous)
• Ability to interact effectively with stakeholders at all levels and represent the company professionally
• Advanced computer literacy (MS Word, Excel, Outlook, PowerPoint, and Internet)
• Strong organizational and time management skills
• Ability to work under pressure and meet deadlines
• High attention to detail and accuracy
• Effective multitasking ability
• Professional, reliable, and proactive approach

Qualifications & Experience

Essential:

• A Grade 12 Certificate/Matric
• A certificate, diploma or alternative qualification preferably in Office Administration
• 2 years’ experience performing an administrative or supportive role within an office

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At Ackermans we provide our graduates with hands-on behind-the-scenes industry experience, to give them direction and purpose for the future. If your application is successful, you will have you the opportunity to:

• Get paid experience based in CPT
• Kickstart your career in retail
• Work with industry experts
• Gain cross-functional exposure
• Work in a flexible environment
• Explore your interests
• Gain working knowledge of future career possibilities
• Develop your work ethic and corporate brand

You have the opportunity to be exposed to the following business areas, based on your qualification and department you are interested in:

• Operations: Systems

Qualifications:

• A completed qualification - e.g. Information Systems
• No prior full time work experience in your field of study

SUCCESSFUL ATTRIBUTES:

• An assertive self-starter with the ability to work well within a team
• Good organizational and planning abilities
• Excellent communication skills
• Sound administrative skills
• Flexible and tenacious with the ability to thrive under pressure
• Good leaning orientation

T&C’s

• South African citizenship
• The candidate is based in Cape Town

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• Reporting to the Executive: Non-Apparel, this role is central to shaping and delivering our home, beauty and FMCG portfolio—a key driver of our value retail offering. You will be responsible for building commercially compelling, customer-focused ranges that meet the everyday needs of families across South Africa.

KEY RESPONSIBILITIES:

• Shape the execute the product vision for this exciting portfolio.
• Partner cross-functionally to bring commercially powerful stories to life.
• Lead and mentor a passionate buying team to deliver customer loved assortments.

JOB RELATED KNOWLEDGE AND SKILLS REQUIRED

To succeed in this role, you’ll bring a blend of retail expertise, strategic thinking, and creative flair. Key focus areas include:

• Retail expertise and commercial acumen – strong understanding of the retail environment, consumer trends, and key business drivers.
• Creative and strategic product vision – ability to design and deliver product ranges that balance innovation, value, and customer appeal.
• Leadership and people development – proven ability to inspire, mentor, and develop high-performing teams.
• Data-driven decision making – use insight, analysis, and performance metrics to guide product choices and actions.
• Managing ambiguity – thrive in a fast-paced, evolving environment, demonstrating agility and sound judgment.

QUALIFICATIONS & EXPERIENCE

• A relevant degree /qualification in Product Development /Merchandising, or a related field
• Proven experience 5-10 years in a retail buying management capacity, of which 3-5 years should be at a senior level.

CLOSING DATE: 19 June 2026