Jobs at adidas Group

JOB PURPOSE 

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Other duties may be assigned. 
• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill in basis. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 
• Maintaining general housekeeping standards 
• Safekeeping of Company assets 

SKILLS/EXPERIENCE: 

• An absolute passion for retail & customer service. 
• Ability to use your initiative. 
• Clear and upbeat communication skills- people can hear your smile! 
• Flexibility- you can help during the week, during evenings and weekends too! 
• Previous fashion retail experience will be highly regarded but is not essential. 

To be successful in the role, you will have: 

• The passion to work within a team to deliver great results. 
• Ability to perform in a fast-paced, high volume retail environment. 
• Enthusiasm. 
• A love for fashion and great confidence to style your customer with any look they want to create! 

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Purpose & Overall Relevance for the Organization:

• To ensure ongoing support of Emerging markets Franchise according to Global best practice standards for realizing profitable market share growth and smooth interaction with all internal departments.
• Act as local “center of expertise” within Franchise for all sales development related topics and drive the implementation of harmonization across the Franchise organization.

Key Responsibilities:

• To support strategic conversations to build our future marketplace plans (Trade Investment; profitability of key accounts) and to implement best practices across Emerging Markets.
• Provide guidance on Trade Investment frameworks to support the business and liaise with the Global team on trade terms approval and exceptions.
• To support and align annual and seasonal Go-to-Market Strategy with all involved functions within Global framework and timeframes.
• Consolidating and assisting with the development of tools, ensuring a consistent usage across EM (e.g., Customer Primary Data, Strategic Account Plans, Account One Pagers)
• To maintain, implement and educate the Cluster Franchise teams on the relevant Global and EM Policies (e.g., Commercial Policy; Trade Term Policy etc.)
• Drive and execute all Global and Market initiatives to standardize and reduce complexity, scaling these developments to all clusters.
• Lead preparation and host Franchise functional meetings and sign offs, supporting with business updates and presentations.
• Drive Policy compliance through policy assessments.
• Identify opportunities to drive the Franchise business performance and drive action plans in alignment with the Franchise teams.

Key Relationships:

• Cluster Franchise stakeholders.
• EM/Global DTC organization
• EM Finance, B&M, Sales Academy, and IT

Knowledge, Skills and Abilities:

• Advanced user of MS Office suite of products
• Strong influential skills and understanding of the organization.
• Critical & strategic thinking to identify enhancement areas in line with the business strategy and commercial plans.
• SAP, BI visualization tools (e.g. MicroStrategy, PowerBI) experience is a plus.
• Fluent in English
• Additional languages are an advantage.

Requisite Education and Experience / Minimum Qualifications:

• University degree in business, ideally with retail/sales focus or equivalent professional experience.
• 2-3 years of professional work experience.
• Cross-functional experience ideally with Customer Service/ Operations/ IT/ Sales/ Finance.
• Exposure to sports Retail / Franchise desired.

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JOB PURPOSE 

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 
Includes the following. Other duties may be assigned. 

• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill in basis.  
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards 
• Safekeeping of Company assets 

SKILLS REQUIRED 

• Listening 
• Excellent customer service  
• Meeting sales goals 
• Selling to customer needs 
• People skills 
• High energy level 

Education And Experience Requirements 

• Matric certificate 
• 0 – 1 years of retail experience