Jobs at Discovery Limited

Key Purpose

• To build on our current telematics reporting platform and enhance the features running with technical projects from end to end including design and implementation of the solutions. You will also be required to analyse large amounts of data to find key business value and insights.

Areas of responsibility may include but are not limited to

• Develop and manage BI dashboards and reports to monitor our telematics systems’ performance and operational metrics.
• Extract, analyse, and interpret complex engineering, software development, and operational data to support decision-making.
• Collaborate with software developers and DevOps teams to develop and optimize data pipelines and automated reporting.
• Ensure data security, integrity, accuracy, and accessibility for cross-functional teams.
• Run with technical telematics projects from end to end
• Work in a team environment
• Communicate effectively and manage technical telematics supplier teams
• Perform root cause analysis on malfunctioning systems

Skills

• Drive to learn new skills and concepts
• Ability to manage multiple projects simultaneously
• Strong problem-solving skills and data-driven mindset
• Strategic thinking with a keen ability to translate business needs into data insights and actionable plans

Education and Experience

Education:

• Matric
• BSc Engineering qualification
• AWS Certification - Advantageous
• MSc - Advantageous

Minimum Experience:            

• 3+ years of experience in business intelligence and data analytics within an engineering or technology driven industry.
• Strong technical project management skills with experience leading data-driven projects.
• Understanding of software engineering principles and best coding practices.
• Proficiency in QuickSight (AWS), Power BI, Tableau, SQL, Python (Pandas, Numpy), or similar data analytics tools.
• Solid knowledge of relational and non-relational databases.
• Hands-on experience with ETL processes, database management, and cloud-based analytics platforms.
• Familiarity with cloud environments such as AWS, Azure, or Google Cloud, including CI/CD integration.
• Experience with version control systems (Git) and automated deployment strategies.
• Familiarity with Unix/Linux - Advantageous
• AI and software disciplines - Advantageous

go to method of application »

Job Purpose

• Responsible for designing and creating software programs and applications through the SAP and ABAP programming codes. Conduct multiple diagnostic tests for newly created and existing applications to ensure adherence to quality standards and requirements. Provides technical resolution to end-users for their system issues and upgrade infrastructure to prevent the reoccurrence of downtimes and system failures.  As an SAP PO (Process Orchestration) Developer, you will be a key player in ensuring seamless integration of business processes within the SAP landscape. Responsibilities include designing, developing, and implementing integration solutions using SAP PI/PO (Process and Busienss Orchestration) tools. Collaborate with cross-functional teams to analyse business requirements and provide technical expertise in integrating diverse systems. Your expertise in SAP PI/PO/IBO, understanding of enterprise integration patterns, and proficiency in SAP technologies will be essential in optimizing business processes and data flow. Join our team to contribute to the efficiency and effectiveness of our SAP landscape through robust integration solutions.

Areas of responsibility may include but are not limited to

• Assist development teams from project initiation through to production implementation in a consultative role, representing both PO / PI and IBO
• Assist application support teams to monitor PI environment availability and identify potential issues to prevent unplanned outages
• Assess and resolve SAP PI application failures
• Analyze dumps, traces, and logs to determine root cause of specific problems
• Identify and prioritize enhancements to existing SAP PI interfaces and business orchestration and execute per plan
• Assist team members to identify and determine best value service improvement opportunities.
• Define, document implement and operate repeatable, processes
• Gather requirements on SAP PI and plan/design based on common requirements
• Identify assumptions, constraints, and risks
• Provide risk mitigation recommendations
• Liaise with architecture to ensure PI functional and non-functional requirements are considered (i.e. security, compatibility and maintainability).
• Submit progress or status reports using existing templates or MS Project Server
• Develop, design, maintain and support SAP PO/PI and business orchestration
• Design and implement configurations using SAP PO/PI and busienss orchestration
• SAP configuration in full implementation cycle from blue printing to realization and go-live, in addition to configuration for maintenance and operations
• Develop and document SAP functional, business, and/or system requirements specifications.
• Develop and document screen, report and interface requirements.
• Develop functional, business, and/or system interface or capability interaction.
• Gather and analyze information to establish the functional needs of a system for operations or project.
• Design methods and procedures for computer systems, and sub-systems of larger systems.
• Develop, test and implement small computer systems, and sub-systems of larger systems.
• Document forms, manuals, programs, data files, and procedures.
• Provide support on daily operational tasks, analysis, diagnosis, recommendation, configuring, and implementation to changes, bugs and emergency fixes.
• Work with clients to gather requirements and translate to design Providing technical support to the end users in the form of troubleshooting guidelines and modifications to the system after it has been delivered.

Training the end users and client representatives is also performed at this stage of the SAP ABAP software life cycle including:

• Component Level design
• Technical Systems Specifications
• Data Design
• Component Test Cases
• Unit Test Case Design
• Coding of the component design
• Fully testing the component design / coding – before and after the application development
• Risk and Compliance
• Quality Assurance
• Governance and Service Delivery

To stay updated with the latest technological advancement and changes in the world of SAP development and adapting to these changes by self-training and research work in the following skills:

• Core development tools
• NetWeaver Development Infrastructure (NWDI)
• Core development tools
• NWDS Process Modelling
• Core development tools
• SAP PI Tooling (ESR + IB + PIMON)
• Core monitoring tools
• Process Repository
• Core monitoring tools
• Process/Task Manager
• UI development
• SAPUI5
• UI development
• JavaScript
• UI development
• Odata binding
• Persistence + Reporting
• SQL
• Persistence + Reporting
• HANA Basic Development
• Persistence + Reporting
• HANA Application Lifecycle Management
• Advanced troubleshooting
• Process troubleshooting across IBO Stack
• Expert development
• Java development
• Functional
• Process Specification
• Functional
• Business Process Interpretation and Translation
• Functional
• Ability to extract relevant process information from business stakeholders

Education and Experience

• Bachelor’s degree in computer science, Software engineering, or related field
• Atleast 8 years of experience in SAP integration technology SAP PI/PO
• Atleast 8 years of the following: identify, gather, define and implement requirements
• Atleast 5 years’ experience designing, developing, configuring, implementing and testing in SAP Workflow

go to method of application »

Key Purpose

• To convince/negotiate with existing and prospective clients to remain with Discovery Insure.

Areas of responsibility may include but not limited to

• Achievement of client retention targets
• Reduce policy cancellations
• Offer financial advice and sell product benefits where required
• Achievement of not taken up (NTU) targets
• Accurate, timely administration on relevant system
• Achievement of monthly product and soft skills knowledge targets
• Stakeholder engagement
• Adherence to risk and compliance requirements
• Teamwork, self-management and alignment with Discovery values

Skills and Attributes may include but are not limited to

• Problem solving skills
• Target Driven
• Goal orientated
• Self-motivated
• Ability to perform under pressure
• Persuasiveness
• Resilience and tenacity
• Self-managed
• Attention to detail
• Ability to learn quickly and apply knowledge

Education and Experience

• Matric (Essential).
• FAIS Credits - full qualification (Essential).
• RE5 qualification (Essential).
• Class of business certificate (Essential and/or advantageous)
• Continuous Professional Development (CPD) certificate (Essential and/or advantageous)
• Minimum 2 years’ retentions experience in the short-term insurance industry (Essential)
• Minimum of 2 years’ sales experience (Essential)
• Degree (Advantageous)

go to method of application »

Key Purpose

• To deliver world class service to all Discovery Health Members, Providers, Employer groups, and  Brokers by supporting and fully resolving their queries through various channels, primarily over the telephone.

Key outputs

The successful applicant will be responsible for but not limited to the following job functions:

• Servicing all key stakeholders telephonically and via other servicing channels as required until the query has been resolved
• Servicing our members in a customer centric way to ensure that we live by our service principles
• Keeping up to date with product changes to ensure that all key stakeholders are accurately serviced
• Continuously staying abreast of all digital servicing tools within the business and ensuring that the functionality is fully understood
• Achieving and exceeding key performance metrics relating to service delivery

Competencies and Skills

Behavioural Competencies

• Delivering results and meeting customer expectations
• Presenting and communicating information
• Writing and reporting
• Analysing
• Deciding and initiating action
• Working with people
• Achieving personal work goals and setbacks
• Following instructions and procedures

Skills

• Excellent verbal and written communication skills;
• Excellent administration skills;
• MS Office and PC literate
• Time Management

Personal Attribute and Skills:

• Customer Centric
• Empathetic

Education and Experience

Education:

• Matric with Mathematics or Accounting
• Having a achieved a minimum of 50% in English in Matric
• Basic MS Office Skills

Experience

• At least 12 months working experience in a customer services environment

Advantageous

• The Business Writing Skill