Jobs at Empact Group

Purpose of the Role:

• To serve customers in a polite and friendly manner, offering coffee selections, assisting with basic food preparation, handling cash transactions, and actively supporting unit sales promotions.

Education and Experience Requirements

• Matric (Grade 12) is essential
• Customer service experience is essential
• Experience in a similar role is required

Key Areas of Responsibility

• Provide friendly, professional service to all customers
• Prepare and serve basic food and beverage items
• Operate the cash register and manage transactions efficiently
• Promote daily specials and sales promotions to customers
• Always maintain a clean and organized work area

Knowledge, Skills, and Competencies

• Knowledge of coffee types and coffee preparation
• Basic understanding of food preparation techniques
• Strong communication and interpersonal skills
• Ability to handle cash and operate a till accurately
• Ability to work independently as well as part of a team
   

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The main purpose of the job:

• The successful candidate will perform cashiering duties, restock all beverages, general supplies and also perform general food service duties.

Education and experience required:

• Matric is essential
• Minimum of 1-year experience in the same role is essential
• Experience in a food service operation would be an advantage

Knowledge, Skills, and Competencies required:

• Ability to handle cash
• Passionate about delivering a world class service to our clients and customers
• Interpersonal and communication skills

Key areas of responsibilities:

• Cashiering duties
• Restock all beverages and general supplies
• Perform general food service duties

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The Main Purpose of the job

• To perform a variety of tasks associated with food production, front of house services and any general support required with regard to all Health & Safety and Food Safety regulations.

 Education and Experience required:

• Working experience in Hospitality Industry is essential
• Matric essential
• Customer service experience is an advantage
• Food and Beverage or Culinary Arts qualification would be an advantage.

 Knowledge, Skills and Competencies:

• Knowledge of basic food preparation
• Communication skills
• Takes pride in personal appearance and hygiene
• Passionate about delivering a world class service to our clients and customers

  Key areas of responsibility:

• Perform a variety of tasks associated with food production
• General support required front and back of house

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Purpose of the Role

• We’re looking for a dynamic Assistant Catering Manager to join our catering team. This is your opportunity to combine culinary expertise with meaningful service in a healthcare environment. In this role, you’ll be at the heart of our food service operations. You’ll ensure the smooth daily running of the kitchen, from menu planning to production processes, while keeping food and labour costs in check. You’ll also play a vital role in ensuring compliance with HACCP standards and accommodating special dietary needs for our patients and clients.

Education and Experience required:

• Tertiary qualification in Food & Beverage Services or Culinary Arts
• Minimum 3 years’ progressive kitchen management experience
• Proven track record of delivering results within budget
• High-volume, complex foodservice experience
• Special diets knowledge
• Strong understanding of HSE regulations (advantageous).
• Excellent leadership, communication, and customer service skills.
• Computer literacy and solid HACCP knowledge.

Key Areas of responsibility:

• Overseeing daily kitchen operations in a high-volume setting.
• Implementing and monitoring production processes.
• Managing food and labour costs within budget.
• Maintaining full compliance with HACCP standards.
• Planning and developing menus for varied dietary requirements.
• Leading, motivating, and managing the kitchen brigade.
• Supporting strategic and day-to-day operational decisions.
• Strong understanding of HSE regulations (advantageous).
• Excellent leadership, communication, and customer service skills.
• Computer literacy and solid HACCP knowledge.
   

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The Main Purpose of the job 

• The incumbent will be responsible for sales of the company’s Cleaning, Hygiene & Pest Control services, while ensuring consistent, profitable growth in sales revenues. 

 Education and Experience required: 

• Minimum of 3 years’ experience in Service Industry – preferably from a solution contract sales industry
• Tertiary qualification (preferred)
• Valid SA driver’s license and own vehicle
• Experience in selling soft services /similar services would be an advantage

 Knowledge, Skills and Competencies: 

• Fully computer literate on MS Office, Advanced word, excel and PowerPoint skills
• Cold calling and telemarketing where necessary
• Experienced in sourcing new business, conducting “Needs Analysis” and preparing custom solution proposals.
• Proven sales track record achieving sales targets
• Excellent communication and presentation skills (written and verbal)
• Good interpersonal skills
• Ability to interact with clients at all levels
• Assertive
• Above average Excel, PowerPoint, Word and Outlook ability

 Key areas of responsibility: 

• Works with a defined sales quota focusing on initiating relationships with multi-level decision-makers through phone, marketing, e-mail / direct mail campaigns, in-person contacts / cold calling, networking, and presentations
• Achieves monthly sales targets as set out in budget 
• Correctly cost new business achieving the maximum margin on new business
• Ensure contracts are correctly signed and filed for new business
• Prepare quotes and present to clients as soon as possible meeting the client’s expectations.
• Prepare proposals which clearly set out the terms and conditions for the proposed contract/ tender
• Prospects potential customers within the target profile
• Develop, build and maintain strong relationships with potential customers
• Develop innovative and creative solutions to identify and develop new customers
• Proposes and closes sales that achieve set company target according to company policies and procedures
• Sustains sales activities, appointments, proposals, cold calls, database updates and reporting
• Keeps abreast of changes in technology and ability to increase knowledge of the cleaning industry and services the company offers
• Maintain contact with existing clients and develop new business
• Arrange monthly entertainment if and when necessary
• Where appropriate provide alternatives to ensure we get the business
• Formally introduce operations staff to new clients before commencement
• Ensure operational staff receives the correct documentation to start contracts or special job
• Provide onsite assistance on start of contract
• Follow-up with operations to ensure that contract is functioning in accordance with specifications
• Prepare and present weekly/monthly sales reports at month end /weekly sales meetings
• Develop add value to Sales Department
• Re-quoting at existing business
• Assist with training of new sales staff
• Survey prospective clients’ premises and compile quotations based on an agreed working rate per square meter as per specifications
• Able to handle a number of different assignments at the same time. Presentable, well spoken, strong personality, ability to manage timekeeping, assertive, goal orientated, and own transport is essential
   

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The Main Purpose of the job

• The successful applicant will be responsible for managing all subordinate staff in integrated services in accordance with sector strategy, contract specifications and statutory regulations. This will include managing operational costs, providing operational support, oversee client services, training, audits, and industrial relations related issues in a hospital environment.

Education and Experience

• Minimum of 3 years’ relevant Cleaning contract management experience in a motor manufacturing and paint shop cleaning
• At least 3 years' motor manufacturing and paint shop cleaning experience
• People management experience
• Project Management experience in cleaning would be an advantage 
• Computer literate
• Valid driver’s license with own vehicle will be preferable

Knowledge, Skills and Competencies

• Knowledge of the Hospitality cleaning sector
• Knowledge of South African and industry-specific laws
• Knowledge of MS Office; specifically Excel and Word
• Knowledge of HSE
• Proactive approach and attention to detail
• Professional
• Very good customer service skills
• Very good management skills
• Excellent communication skills
• Ability to manage and ensure cost remain within the budget and promote costs saving where achievable
• Ability to draft, extract and analyse reports
• Excellent interpersonal and leadership skills
• Sound administration skills
• Ability to adapt to a changing environment and prioritise effectively
• Ability to work flexible hours when required

Key areas of responsibility

• Operational coordination of Soft Services; ensuring that the standard of service received from external contractors is aligned with Client’s and business’ requirements
• Efficient SLA management and proactively engage with clients to build long-term, profitable relationships
• Effective and efficient people management ensuring a high performing team
• Manage environmental safety in line with the client and business strategy

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Job Description

• We are looking for a highly organised and proactive Sales & Marketing Coordinator to support our national sales function and drive coordination across sales operations, reporting, marketing initiatives, events, and executive support.
• This role will work closely with the Head of Sales and play a key role in ensuring the smooth execution of sales strategies, reporting accuracy, marketing alignment, and client engagement activities

Key Responsibilities

Sales Coordination & Reporting

• Maintain national sales commission sheets
• Update and track sales reports, KPIs, incentives, and leaderboards
• Coordinate sales meetings, agendas, minutes, and follow-up actions
• Ensure deadlines and deliverables are met

Executive & Administrative Support

• Provide direct support to the Head of Sales
• Manage schedules, meetings, travel bookings, and logistics
• Prepare professional reports, presentations, and proposals

Marketing Coordination

• Maintain presentation templates and branded documents
• Coordinate updates of marketing materials and sales content
• Liaise with internal marketing teams on campaigns and communications
• Assist with social media coordination and initiatives

Events & Client Engagement

• Coordinate trade shows, networking events, launches, and hospitality functions
• Manage invitations, logistics, and execution of events

Internal Sales Culture

• Assist with sales competitions, recognition programmes, and team initiatives
• Coordinate internal communication and engagement activities

Minimum Requirements

• Matric / Grade 12
• 3–5 years’ experience in sales coordination, marketing support, executive assistant, or similar role
• Strong administrative and project coordination skills
• Advanced Microsoft Excel, PowerPoint, and Word
• Strong communication and stakeholder management skills
• Ability to multitask and work under pressure

Ideal Candidate Will Be

• Professional and confident
• Highly organised and detail driven
• Proactive and able to work independently
• Deadline focused
• Strong with presentation quality and brand consistency