Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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Overall Purpose of the job:
- Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Alarms, Access control, CCTV, Fire, Installation, Wiring, Commissioning
Minimum qualifications and experience:
- Matric or equivalent
- Minimum 3 years’ experience as an Electronic Security technician
- Programming, wiring, installations and fault-finding experience
- Valid code 08 driver’s license essential
- Must be PSIRA registered (Grade E, D C)
Job Requirements:
- Install and Program multiple alarm systems (Ajax, Paradox, Texecom, Caddx, IDS, DSC, Rhino, Risco)
- Installation and Maintenance of electric fences
- Smart CCTV systems (Line crossing, Facial recognition, Street surveillance etc.)
- Integration of Electric fencing, CCTV, and Intruder alarm systems
- Setup and maintenance of wireless, fibre and copper networks
- Installation of basic electricity e.g., DB Boards, Inverters, UPSs, and Generators
- Oversight and design of big projects
- IT and Network support
- Access Control systems (Bio-Metrix, UHF, Facial recognition, and Access cards)
- Main duties & Responsibilities:
- Program system as per specifications
- Plan the cable runs with the wireman
- Obtain customer codes before attending a call daily and when on Standby
- Complete handovers
- Complete job cards after every installation
- Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
- Keep stock up to date and assist store man with stock take
- Keep the company vehicle clean
- Submit petrol slips
Core competencies:
- Customer Focus Functional/Technical Skills
- Approachability Problem Solving and Troubleshooting
- Integrity and Trust Technical Learning
Deadline:10th April,2026
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Job Description
- A Site Security Manager position is vacant, based in Robertville, reporting to the Area Manager. The overall purpose of this position is to ensure that all contractual agreements are adhered to and that the Client’s needs are efficiently and professionally met at all times.
Minimum Requirements
- Matric certificate
- Psira Grade A registration and accreditation.
- At least 3 years’ logistics and warehouse experience.
- At least 10 years’ Management experience.
- At least 5 years Security Management experience
- Working knowledge of ISO 9001:2000 Quality Management and its requirements.
- People management experience.
- Sound planning, administration, interpersonal communication and client liaison skills are required.
- Strong planning, leadership and organizational skills as well as good interpersonal and communication skills are essential.
- Computer literacy on Microsoft Programs.
- Own reliable transport and valid Driver’s License is required.
- No Criminal Record.
- Experience in managing an Estate.
Key Performance Areas: (Not totally inclusive):
- Constantly evaluating risks / threats and making recommendations to the Client to counter these.
- Ensuring that contractual requirements are met as stipulated by the Client.
- Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
- Managing the response and investigation of serious incidents such as theft from premises, vehicle theft, armed robberies, breaking and entering etc.
- Liaising daily with Operations management on various operational issues.
- Submitting relevant weekly / monthly incident and general reports as required by Fidelity Management and client..
- Assisting the Fidelity Operations Management and Client in special events, adhoc requests and any and all investigations.
- Dealing with all required administration matters.
- Ensuring that all shifts are covered on a daily basis.
Skills required:
- Strong planning skills
- Leadership skills
- Organizational skills
- Good interpersonal skills
- Communication skills
- Analytical, Critical Thinking skills.
Other personality attributes:
- Ability to meet strict deadlines.
- High methodical working methods are required.
- Attention to details.
- Ability to liaise professionally with personnel at all levels.
- Ability to work without supervision and under pressure.
Deadline:27th April,2026
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- A position for an Investigator exists, reporting to the Investigations Manager. The Investigator will be responsible for independently conducting investigations on site.
Experience, Requirements and Qualifications:
- A formal relevant qualification would be advantageous.
- Previous investigation experience is essential.
- Ability to work independently or with minimal supervision.
- Own reliable transport with a valid driver’s license.
- Willingness and readiness to travel when required.
- Valid passport.
- Proficient in MS Office (Word, Excel, PowerPoint, and Outlook) and the internet.
- No criminal record or any pending cases.
- Has a good command of the English language.
- Understanding of the FSG environment would be advantageous.
- Experience and Working knowledge of Microsoft Office (Excel, Word, Outlook, etc).
Job Description: (not totally Inclusive)
- Interviewing employees relevant to each case under investigation.
- Gather all relevant evidence in a legal manner.
- Work well with other role players like SAPS, FSG Legal department, claims department, people who conduct polygraphs, etc.
- Responsible for ensuring investigation reports are accurate and supported by evidence.
- Responsible for Filing, and Archiving.
- Quality of own work.
- Ensuring that investigations are completed within deadlines.
- Responsible for the integrity of reporting.
- Ensure all information is filed, updated and readily available as required.
- Willingness to work overtime when necessary.
- Must reside in Midrand or Pretoria
Competencies Required
- Presentation and communication skills.
- Business writing and reporting.
- Self-sufficiency.
- Adaptability to different and difficult environments.
- Problem solving skills.
- Attention to detail.
- Persuading and influencing
- Business acumen.
- Deadline driven.
- Building Relationships.
- Showing Resilience.
- Observation skills.
Deadline:30th April,2026
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Job Description
- We are looking for an experienced and detail orientated Technician to look after high-security installations across our infrastructure projects.
- This role requires full deployment and configuration of Alarm Systems, CCTV surveillance, Access Control and Network connectivity at respective sites.
Key Responsibilities
- Install, configure, and commission electronic security systems, including:
- CCTV (analogue and IP)
- Access control systems
- Alarm and intrusion detection systems
- Intercoms and perimeter protection solutions
- Perform routine maintenance and preventative service on installed systems.
- Diagnose and resolve technical issues efficiently and professionally.
- Conduct site assessments and provide technical recommendations.
- Ensure all work complies with industry standards, safety regulations, and company procedures.
- Provide exceptional customer service and maintain strong client relationships.
- Complete job cards, service reports, and administrative tasks accurately and on time.
Minimum Requirements
- Matric / Grade 12
- 5-10 years proven experience in the Electronic Security Systems Industry
- Strong understanding of networking fundamentals
- Valid code 8 Drivers License
- PSIRA registration Grades C
Required Skills and Experience
- Alarm System installation and programming with end-to-end knowledge of installations and maintenance.
- CCTV System installation and configuration of analog and IP-based surveillance systems, including remote viewing set-up.
- Strong understanding and knowledge of router installation, static IP configuration, and port forwarding for remote system access.
- Interpretation of wiring diagrams, floor plans and security systematics.
- Knowledge with UPS systems and structured cabling would be advantageous.
- Diagnosis and troubleshooting skills
- Strong adherence to confidentiality and security protocols.
- Ability to work independently or as part of a team under project timelines.
- Excellent communication and customer service skills.
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JOB REQUIREMENTS & OTHER ATTRIBUTES:
- PSIRA registered (Grade C)
- Proven ability to work under pressure and show attention to detail
QUALIFICATION & EXPERIENCE:
- Minimum Grade 12 or equivalent qualification
- Minimum 1 years experience as a Wireman
- Practical electrical/electronic knowledge advantageous
MAIN PURPOSE OF JOB:
- To assist the Installations Technician with installing of cabling of an alarm system, drilling and be able to connect detectors and the panel. Be able to power-up and walk-test the system. A Technical Assistant at this level is suitably qualified and experienced (to the Company’s standards) to install the cabling of an alarm system as well as Intercom, CCTV & Access Control systems, do drilling on his own, connect detectors and the alarm control panel and also to power-up and walk-test the alarm system without the help of a technician present.
DUTIES
- Assist technician with installations of alarm and security equipment
- Assist technician by removing old equipment from clients premises
- Assist by running new cables, applying glue, drill holes, mount detectors, panels, contacts, lights, etc
- Inform technician of any shortfalls or limitations of the equipment and tools
- Inform technician of cabling required for an installation
- Assist technician with user functions and be able to do a handover
- Clean vehicles and premises after an installation
Deadline:6th April,2026
go to method of application »
Job Description
- We are looking for an experienced and detail orientated Technician to look after high-security installations across our infrastructure projects.
- This role requires full deployment and configuration of Alarm Systems, CCTV surveillance, Access Control and Network connectivity at respective sites.
Key Responsibilities
- Install, configure, and commission electronic security systems, including:
- CCTV (analogue and IP)
- Access control systems
- Alarm and intrusion detection systems
- Intercoms and perimeter protection solutions
- Perform routine maintenance and preventative service on installed systems.
- Diagnose and resolve technical issues efficiently and professionally.
- Conduct site assessments and provide technical recommendations.
- Ensure all work complies with industry standards, safety regulations, and company procedures.
- Provide exceptional customer service and maintain strong client relationships.
- Complete job cards, service reports, and administrative tasks accurately and on time.
Minimum Requirements
- Matric / Grade 12
- 5-10 years proven experience in the Electronic Security Systems Industry
- Strong understanding of networking fundamentals
- Valid code 8 Drivers License
- PSIRA registration Grades C
Required Skills and Experience
- Alarm System installation and programming with end-to-end knowledge of installations and maintenance.
- CCTV System installation and configuration of analog and IP-based surveillance systems, including remote viewing set-up.
- Strong understanding and knowledge of router installation, static IP configuration, and port forwarding for remote system access.
- Interpretation of wiring diagrams, floor plans and security systematics.
- Knowledge with UPS systems and structured cabling would be advantageous.
- Diagnosis and troubleshooting skills
- Strong adherence to confidentiality and security protocols.
- Ability to work independently or as part of a team under project timelines.
- Excellent communication and customer service skills.
Deadline:6th April,2026
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JOB REQUIREMENTS & OTHER ATTRIBUTES:
- PSIRA registered (Grade C)
- Proven ability to work under pressure and show attention to detail
QUALIFICATION & EXPERIENCE:
- Minimum Grade 12 or equivalent qualification
- Minimum 1 years experience as a Wireman
- Practical electrical/electronic knowledge advantageous
MAIN PURPOSE OF JOB:
- To assist the Installations Technician with installing of cabling of an alarm system, drilling and be able to connect detectors and the panel. Be able to power-up and walk-test the system. A Technical Assistant at this level is suitably qualified and experienced (to the Company’s standards) to install the cabling of an alarm system as well as Intercom, CCTV & Access Control systems, do drilling on his own, connect detectors and the alarm control panel and also to power-up and walk-test the alarm system without the help of a technician present.
DUTIES
- Assist technician with installations of alarm and security equipment
- Assist technician by removing old equipment from clients premises
- Assist by running new cables, applying glue, drill holes, mount detectors, panels, contacts, lights, etc
- Inform technician of any shortfalls or limitations of the equipment and tools
- Inform technician of cabling required for an installation
- Assist technician with user functions and be able to do a handover
- Clean vehicles and premises after an installation
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Main purpose of the job:
- To manage the deployment of armed response vehicles and assist with responding to alarm activations as well as the operational functioning of a shift.
Minimum Qualifications and Experience:
- Matric (Grade 12)
- Valid Driver’s License (minimum 2years)
- Valid Firearm Competency (Business purposes)
- PSIRA Registered Grade B with Armed Response
- Clear Criminal Record
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- The above position is vacant at our PE Branch. The overall purpose of this position is to transport Crewman and Custodians to collect and deliver clients’ money and provide proof of delivery and collection.
Minimum Requirements:
- Clear criminal record
- PSIRA accredited with a minimum Grade C qualification
- Cash in Transit (CIT) Certificate
- Firearm competency – with a minimum handgun (for business purposes) qualification
- Valid drivers license - code C1 (minimum) and a valid PDP
- At least 2 years’ experience in security industry or similar role (Advantageous at FSG)
- Able to work under pressure
- Physically fit
Job Specification (not totally inclusive):
- Full responsibility and accountability for collecting and delivering clients’ money
- Report all delays to the Operations Manager immediately
- Incident prevention and reporting
- Maintain radio contact with controllers
- Take preventive action towards any suspicious activity
- Conduct vehicle audit and complete checklist
- Drive vehicle responsibly and complete documentation of accidents/ incidents
Other Personality Attributes:
- Must be honest and reliable
- Must have good verbal and language abilities
- Must be assertive
- Must be self-motivated
- Pay attention to detail
- Customer service and relations
- Quality assurance
- Willing to work overtime
- Willing to travel
Core Competencies:
- Self-development
- Communication skills
- Customer focus
- Team Work
Deadline:11th April,2026
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Job Description
- The above position is vacant at Fidelity Cash Solutions PE, reporting to the Branch Manager.
- The overall purpose of this position is to load client ATMS.
Minimum Requirements:
- Clear criminal record
- PSIRA accredited at least with Grade B
- Completed firearm training in handgun and rifle
- SAPS competency certificate
- CIT certificate
- Experience in security industry or similar role
- Driver’s license
- Computer literate
Key Performance Areas: (not totally inclusive):
- Loading off all ATMS on a daily basis
- Securing and accounting for all cash transactions on a daily basis
- Attend to all technical faults on the ATM
- Balancing and accurate cash transaction handling
- Ensure all client assets are secured at all times
- Ensure all key procedures are followed at all times
- Complaint in trans track scanning operations
- Client interactions and assistance
Other personality attributes:
- Must be honest and reliable
- Must have good verbal and language abilities
- Must be assertive
- Must be self- motivated
- Customer service and relations
- Quality assurance
- Willing to work overtime
- Willing to Travel
- Alertness
Core Competencies:
- Self-development
- Communication skills
- Customer focus
- Team work
- Able to follow instructions accurately
Deadline:11th April,2026
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Job description:
- Reporting to Manager: National Reconciliations Manager
- Inputting and managing data and performing data entry.
- Daily communication with branches and HO staff with regards to all operations issues.
- Obtaining an understanding of all reported issues from branches, keeping a log and escalating timeously and accurately to National Reconciliations Manager.
- Prepare and sort data before entering it
- Verify the accuracy and completeness of data
- Other related activities as instructed by NR Manager
Required Skills:
- Good MS Excel, Word and Outlook skills
- Good administrative skills and discipline
- Be able to manage effectively to work towards daily deadlines
- Good interpersonal skills to deal with positions ranging from branch tellers to client management.
Daily/monthly reporting:
- Working on daily missed services / failed services.
- Keeping a log of all issues
- Responding to client queries
- Data capturing and sorting as well as checking that all information received is accurate.
Deadline:30th April,2026
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Overall Purpose of the Job:
- Is to visit sites, do road shows and visit parades to sell loans and policies and taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.
Responsibilities:
- Visiting all new sites that the Region open
- Visit sites that have lesser than 35% market share
- Visit parades early in the morning and later in afternoon
- To do road shows and wellness days as well
- Capturing the loans and policies
- Have a target set to be made for the month
- Giving advice to prospective customers of the various Umsuka products on offer.
- Addressing and resolving client queries promptly and satisfactorily.
- Ensuring that applications are Processed timeously.
- Ensuring that contracts are cleared and submitted in time for payments.
- Liaise with respective Fidelity branch contact persons for efficient issuing of loans to clients.
- Ensuring strict adherence to the requirements of the National Credit Act as well as the Consumer Protection Act and any other compliance related laws are maintained at all times.
- Assisting with market related issues for the company.
- Provide general customer service and assistance to Umsuka Wemali finance clients
Experience and qualifications and requirements for the post
- Grade 12 or National Certificate in Customer Service
- Sales experience will be an advantage
- Customer service
- Computer literate
- Experience in credit lending environment would be an advantage
- Own Vehicle and code 8 driver’s license
SKILLS & OTHER ATTRIBUTES:
- Excellent interpersonal & teamwork skills
- Excellent time management skills and ability to multi-task and prioritise work
- Excellent communication and listening skills essential
- Ability to work in a fast paced and high stress environment
- Strong organisational and planning skills
- Self-Motivated
- Exercise Initiative
- Adaptability
- Customer service orientated
- Telephone Etiquette
- Bilingual
- Target driven
Dealine: 10th April,2026
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MAIN PURPOSE OF JOB:
- To co-ordinate all admin work for the Fleet department within the region.
Minimum Requirements
- Matric or equivalent.
- Minimum 2 years admin experience.
- Computer literacy essential (MS Office – Advanced Excel).
- Fleet admin software (advantageous).
- Knowledge of Telematics systems.
- Knowledge of technical coordination.
- Computer Literate (MS Office, Outlook).
- Typing speed of 45+ wpm.
Key Performance Areas
- To complete all traffic fine administration within the region.
- To ensure that all appointments pertaining to vehicle tracking unit installations and servicing of vehicles. are kept and that all necessary resources are available.
- To load all accident/incident information on relevant spreadsheets.
- To ensure that all filing is kept up to date.
- To delegate correspondence or telephone calls when appropriate.
- To complete all delegated reports (accidents, fuel usage, etc).
- To prepare, capture and write out all purchase orders for Fleet Managers.
- In conjunction with the Fleet Specialist, schedule jobs with service providers pertaining to vehicle servicing, panel beating appointments.
- In conjunction with the relevant departments follow up on outstanding traffic fines.
- Liaise with suppliers regarding invoices, and purchase orders.
- Keep record of accruals and submit reports to Fleet Manager for submission.
- Ensure that vehicle maintenance history is kept up to date.
COMPETENCIES
(TECHNICAL & BEHAVIOURAL)
- Attention to detail.
- Customer focus.
- Interpersonal savvy.
- Timely decision making.
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Minimum Requirements
- Grade 12, Matric
- Minimum of 3 years experience as a controller
- Computer literate
- No criminal record.
- PSIRA registered with a Grade C
- Must be fully bilingual
- Experience in Vehicle and radio monitoring highly advantageous
- Valid Drivers Licence required
Key Performance Areas (not totally inclusive)
- Regular communication with vehicles
- Monitoring vehicle on tracking system
- Report writing skills
- Ensure security and manage staff
- Planning of routes and schedules
- Communication with clients and sorting out their queries
Core Competencies
- Organizational skills.
- Interpersonal skills.
- Assertive skills
- Must have good problem solving skills
- Must be highly driven and able to work on his/ her own
Deadline:6th April,2026
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Main purpose of the job:
- To manage the deployment of armed response vehicles and assist with responding to alarm activations as well as the operational functioning of a shift.
Minimum Qualifications and Experience:
- Matric (Grade 12)
- Valid Driver’s License (minimum 2years)
- Valid Firearm Competency (Business purposes)
- PSIRA Registered Grade B with Armed Response
- Clear Criminal Record
Deadline:6th April,2026
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- The above vacancy exists in Port Elizabeth, reporting to the Regional Training Manager.
- The overall purpose of this position is present, facilitate and assess training interventions as per the training function, within area of responsibility. Compliance with best practices, quality assurance standards and Industry requirements stipulated in applicable legislation.
Qualifications, experience and other competencies required:
- Driver’s License (EB)
- Proficiency in MS Word, PowerPoint and especially Excel is essential
- Grade 12 / NQF 4
- PSIRA Grades E-A Instructor
- Tactical training (a must)
- Facilitator registration with ETDP SETA
- Assessor registration with ETDP SETA & SASSETA
- Moderator registration with ETDP SETA & SASSETA will be an advantage
- General Security Practices (GSO) at NQF 3
- Specialist Security Practices Qualification at NQF 4
- Competence in Firearm Unit Standards: Handgun, Shotgun, Rifle, Carbine and PFTC Firearms Unit standards Instructor registration.
- Minimum 3-5years experience and full knowledge related to the training environment
- No Criminal Record or pending cases
- Ability to meet strict deadlines.
- Numerical accuracy.
- Excellent verbal and written communication skills
- Attention to details.
- Ability to liaise professionally with personnel at all levels.
- Excellent communication skills
- Solid attention to detail to ensure accuracy of information
- To participate in various ad-hoc projects where necessary
- Own reliable transport
Key Performance Areas: (not totally inclusive):
- Present, assess and facilitate training interventions according to Industry and internal standards to as per QMS and best practices.
- Coach and guide learners on learnerships to ensure competence standards are achieved as per programme objectives, learning outcomes, or unit standard outcomes.
- Comply with curriculum and training interventions within area of responsibility via effective facilitation and assessment methods.
- Compliance with legislative and Quality Assurance guidelines that includes but are not limited to: SASSETA / PSIRA / NKP/ SAPS / DoL / PFTC/ CAA / QCTO etc.
Other personality attributes:
- Problem Solving
- Good Relations
- Independent thinker
- Team orientated
- Attention to detail and accuracy
- Customer orientated
Deadline:14th April,2026
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- The overall purpose of the position is to ensure that all site-specific security requirements are adhered to and that the Client’s needs are always efficiently and professionally met (as per the SLA). To ensure the posting of Security Officers and ensure that all operations are managed timeously and effectively.
Minimum Requirements
- Grade 12 (Matric) Certificate of equivalent.
- PSIRA Grade A registered and accredited, up to date.
- No Criminal Record or any pending cases.
- Valid driver’s license with own reliable transport.
- Minimum 2 - 5 years’ Site Supervisory or Management experience.
- Staff Management experience essential.
- Computer literacy.
- Clear Criminal Record.
- Must be physically fit and in good health.
- Must reside in the greater Kempton Park area or willing to relocate on own cost.
- Must have own vehicle
Key Performance Areas: (not totally inclusive):
- Maintaining good relations between Fidelity Security Services and clients regarding security services rendered.
- Daily feedback and liaison with Fidelity Security Services Management and Clients.
- Compiling, distribution, and communication on daily, weekly, and monthly reports.
- Compiling, distribution and communication on all Incident, Accident, and Investigation reports.
- Obtaining statements of all investigations.
- Ensuring the posting of Security Officers is done timeously for full site coverage on both day shift and night shift, as per Client SLA agreement.
- Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
- Disciplined staff. Attend CCMA and Labour Court if and when required.
- Constantly evaluating the service levels provided and making recommendations to the clients regarding the improvement of services.
- Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals.
- Auditing and verifying the access registers on a daily basis and generating exception reports.
Core Competencies:
- Good communication skills both verbal and written
- Strong planning, organizational, and administrative skills are required.
- Good interpersonal and client liaison skills are required.
- Experience in investigation techniques and report writing.
- Willing and able to work extended/flexi hours if and when required.
- Ability to work under pressure and without supervision.
- Analytical, Critical Thinking & Planning skills
Deadline: 30th April,2026
Method of Application
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