Jobs at FirstRand Corporate Centre

Job Description
Hello future Internal Audit Specialist 

• FirstRand believes that its people are its single most important resource and will not operate in a sector unless it has people who are right for that market and who share FirstRand’s business values. We recruit self-starters who have a passion for what they do. We empower them, hold them accountable and reward them appropriately. We value diversity in our people, particularly for the way that this contributes to innovative thinking. If you think you will flourish in our environment, and you believe you have the necessary skills and competencies for the position advertised, then we are looking for you!

 Are you someone who can:

• Obtain a good understanding of the IT control environment being audited (including link to business processes and risk management related aspects), and the interdependencies linked to this.
• Plan audit assignments based on key process and business risks identified and design the audit program in line with risks and key IT application controls to be tested.
• Incorporate data analytics (DA) to enhance audit planning and create efficiencies in audit fieldwork.
• Execute audit field work in compliance with quality standards by following and completing prepared work programs. Assess the adequacy and effectiveness of governance, risk management practices and internal controls.
• Evaluate IT areas such as information security, operations management, and disaster recovery procedures related to the IT application controls to be reviewed.
• Provide clear and sufficient audit evidence to support recommendations and audit opinion.
• Express an opinion based on the results of the work performed.
• Identify opportunities to improve the IT internal control environment and project management processes.
• Identify and clearly articulate the root cause of issues identified and impact thereof and recommend changes to business processes that will address the IT and Project control weaknesses.

You will be an ideal candidate if you:

• BSC / BCom (Information Systems) or equivalent degree.
• At least 3 years Application Control Reviews (ACR) and / or Project auditing experience.
• Experience with data analytics/ CAATs is an advantage.
• Experience in banking and financial services environment will be an advantage.

You will have access to:

• Challenging work in a complex and exciting environment
• Opportunities to innovate and create efficiencies.

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Have a general understanding of different risk types.

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Job Description

• The purpose of the role is to manage successful end-to-end delivery and execution of projects and initiatives within the Change Framework, ensuring business partnership and product enablement through the implementation of strategic initiatives. Furthermore, ensuring that projects deliver within budget with effective resource management across the value chain.

Hello future Integrated Delivery Manager!!

• FirstRand believes that its people are its single most important resource and will not operate in a sector unless it has people who are right for that market and who share FirstRand’s business values. We recruit self-starters who have a passion for what they do. We empower them, hold them accountable and reward them appropriately. We value diversity in our people, particularly for the way that this contributes to innovative thinking. If you think you will flourish in our environment, and you believe you have the necessary skills and competencies for the position advertised, then we are looking for you!

Are you someone who can:

Management Accountability:

• Assist the business and product owners to formulate business cases in terms of the product value proposition, with follow through to benefits realization.
• Study all aspects of the defined business strategy to ensure that there is clarity on the requirements of identified strategic initiatives and a high degree of alignment.
• Drive end-to-end delivery of the assigned projects and initiatives through a robust project planning and reporting and all project design and enablement communities via reporting through the change framework.
• Understand high level conceptual input into the business design of the area where the initiatives under management will impact business design.
• Ensure end-to-end enablement of the project to business as usual with a focus on continued delivery after closure.
• Include Systems Development Lifecycle (SDLC) in projects to ensure appropriate work stream outcomes of that include but not limited to: management and engagement of the delivery capability i.e. change management, tech, design etc.
• Ensure that benefits defined in business cases are realized and that potential shortfalls or changes in the environment are highlighted to steering committees. Make recommendations to realign projects and initiatives or stop them if it becomes apparent that intended benefits will not be realized.
• With the PMO Lead participate in the funding negotiations for each of the initiatives under management. Ensure that separate cost centers and systems reference numbers are allocated and that all costs for the projects are accounted for.
• With the PMO Lead approve project expenses within budget and up to the assigned limit. Escalate other items to the project sponsors.
• Ensure monthly reconciliation of budget.
• With the PMO Lead for each change initiative, identify the most appropriate project team. Contract with their line managers to release them from their duties.
• Work with the managers of project team members to incorporate project deliverables into the performance contracts of the individuals. Ensure that appropriate feedback is given during the formal performance development review cycles to allow the line managers to make rating decisions.
• Co-review with PMO Lead the performance of project team members against project timelines, agreed outputs and defined quality standards. Ensure that proper consequence management is put in place for poor delivery.
• Assist with management and coaching of work stream leads.

Project Governance Accountability:

• Ensure that all projects and initiatives undertaken by the area conform to the Group's change methodology and compliance requirements and review project documentation/evidence for each component.
• Ensure quality assurance reviews on the work are completed. Ensure that findings raised on quality assurance are addressed.
• Action and ensure "fit and proper" compliance in the projects.
• Conduct root-cause analysis, design and implement mitigation plans to ensure business is prepared for future disruption in production.
• Action and ensure appropriate risk management on the project or any risk events, including management of the risk plan.
• Ensure the development of project update reports according to the frequencies determined by the key
• stakeholders for each project. Review reports prepared for key initiatives and write or assist with writing  the executive summaries for those projects based on the key risks, issues and milestones. Support the presentation of reports to the project steering committees.
• Ensure that all risks and issues are properly logged, classified and escalated as required.
• Ensure that the team maintains an adequate log of project activities and report items to various governance forums where required.
• Review the work prepared or executed by members of the project teams to ensure adequate quality and completeness.
• Coordinate the efforts of the different teams under management to ensure minimal duplication of efforts, maximum efficiency and to maximize value for money.
• Recommend re-allocation of resources between different areas e.g. headcount or budgets within overall approved resources for projects.
• Monitor project budgets including signing off of invoices and quotes within mandate.
• Ensure solutions are delivered and implemented according to original design, allowing for tactical changes according to longer term strategic plans.
• Ensure that projects are delivered and comply with change framework rules and policies.
• Ensure that the defined engagement model and business rules are implemented and adhered to in the area of responsibility and create corrective actions where required.
• Drive a culture of proactive compliance in the projects.
• Facilitate, support and guide the delivery and achievement of business team results.

Stakeholder Management Engagement Accountability:

• As required, actively promote the collaborative engagement of internal and external stakeholders of suppliers and projects.
• Build strong relationships with both internal and external stakeholders through continuous engagements and attendance of business forums.
• Ensure impeccable and timeous delivery levels through engagement protocols for stakeholders to understand their roles and responsibilities.

Education and Experience Required:

• B-degree with preference for a B Sc., B Sc (Eng), B Sc (Computers/IT) or equivalent NQF level 7 qualification
• Project management diploma or Certificate i.e. PMP, Prince 2 or equivalent would be an advantage
• At least five (5) years programme management experience.
• Experience in managing and delivering on a complex business projects.
• Minimum 3 years banking experience.
• Two (2) years proven people management experience/leading teams would be an advantage.

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Job Description

• To promptly investigate and efficiently answer payment and messaging queries initiated by the FirstRand group, its customers and by overseas banks with corrective action being taken where necessary

Hello future Messaging Officer!

• FirstRand believes that its people are its single most important resource and will not operate in a sector unless it has people who are right for that market and who share FirstRand’s business values. We recruit self-starters who have a passion for what they do. We empower them, hold them accountable and reward them appropriately. We value diversity in our people, particularly for the way that this contributes to innovative thinking. If you think you will flourish in our environment, and you believe you have the necessary skills and competencies for the position advertised, then we are looking for you!

Role Purpose:

• To promptly investigate and efficiently answer payment and messaging queries initiated within the FirstRand group, its customers and by overseas banks, with corrective action being taken where necessary.
• To reconcile suspense accounts and system interfaces.
• To control access to systems owned by Settlement & Swift, monitor that these systems function in line with SLAs, and provide first level support to users.
• To monitor workflows and intervene, where appropriate, to address disruptions.

Are you someone who can do: 

• Resolution of queries relating to incoming and outgoing messaging and SWIFT-based payments.
• Reconciliation of suspense accounts and system interfaces, investigating unmatched items and initiating corrective action.
• Administration of access control in respect of payment and messaging systems owned by S&S, involving setup of users, assignment of access profiles, resetting of passwords and regular audit of system users.
• System monitoring, problem identification and reporting.
• Re-routing of misdirected messages to correct destinations.
• Management of day-to-day workflows.
• Provision of first line support in respect of system operations and consulting services, including advice on correct message formatting.

Role Complexity

• Differing situations requiring the identification and selection of solutions through the independent application of experience and the analysis and evaluation of information. Resolves problems using company policies, principles and standard procedures.

Level Of Accountability

• Accountable for managing own tasks.
• Close supervision and must comply with standard procedures

Education/Qualifications

• Grade 12 or suitable equivalent.
• Further education or qualification advantageous.
• 2 to 3 years’ experience in treasury or general banking environment with exposure to messaging standards (preferably Swift) and payment methodologies

Skills and Competencies

• Knowledge of Swift messaging formats.
• Knowledge of domestic and cross border payment methodologies.
• Good verbal and written communication skills.
• Collaborate and facilitate healthy working relationships in a team.
• Conflict resolution.
• Self-confidence.
• Making informed decisions.
• Analytical thinking.
• Innovative and problem-solving skills.
• Navigating and driving change.
• Customer service orientation.
• Ability to remain objective and rational in stressful and pressured situations.

You will have access to:

• Challenging work in a complex and exciting environment
• Opportunities to innovate and create efficiencies.

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Job Description

• Responsible for auditing of the governance, financial, business and operational processes at divisional and business unit level within the FirstRand Group
• Identify development needs and address these through training and continuous professional development.
• Proactively seek and embrace formal and informal peer coaching opportunities.
• Execute the audit assignment within the agreed budget and timelines.
• Ensure the constant delivery of superb value and a 'memorable' customer experience.
• Establish and maintain collaborative partnerships and a wide relationship network across business units and within Internal Audit.
• Respond to client needs and queries professionally and within agreed turn-around times.
• Communicate professionally in all communication forms. Listens actively to others.
• Negotiate with management as appropriate in order to ensure key findings and follow up actions are agreed upon.
• Obtain a good understanding of the control environment being audited (including information technology, internal financial control and risk management related aspects), and the interdependencies linked to this.
• Plan audit assignments based on key process and business risks identified and design the audit program in line with risks and key controls to be tested.
• Incorporate data analytics (DA) to enhance audit planning and create efficiencies in audit fieldwork.
• Execute audit field work in compliance with quality standards by following and completing prepared work programs. Assess the adequacy and effectiveness of governance, risk management practices and internal controls.
• Provide clear and sufficient audit evidence to support recommendations and audit opinion.
• Express an opinion based on the results of the work performed.
• Identify opportunities to improve internal controls, including internal financial controls.
• Identify and clearly articulate the root cause of issues identified and impact thereof and recommend changes to business processes that will address the control weaknesses.
• Prepare a quality and balanced audit report to specified standards, encapsulating the control weaknesses identified and results of audit work performed, with minimal editorial changes.
• Incorporate fundamental principles, key issues and control themes emanating from other functional areas and assurance providers to ensure relevant and appropriate audit findings.
• Assist the Head of Internal Audit / Senior Audit Manager / Audit Manager with other operational and reporting activities as required.
• Identify opportunities for innovation in audit as well as client processes and develop practical solutions to implement innovative practices.
• Effective communication with the audit team, audit management and key stakeholders.
• Is aware of the resources available and is able to utilise them to best effect with guidance from senior audit staff.
• Keep abreast of emerging industry standards, best practices, industry challenges, upcoming legislation, operational requirements and technology changes related to the internal audit environment.
• Participate in internal departmental work and key standing tasks such as Board, Risk and Audit Committee reporting, as requested.