Jobs at FSCA South Africa

Key Performance Areas:

• Liaise with the public and other stakeholders when receiving complaints or enquiries;
• Investigate complaints and enquires within the required departmental turnaround times;
• Monitor compliance with legislation to ensure the protection and fair treatment of policyholders;
• Participate in on-site inspections to insurers to establish compliance with insurance legislation; best practice and market conduct related issues;
• Manage relationships with insurers assigned in the portfolio;
• Perform administrative and other activities relating to the regulatory framework as may be required; and
• Assist the department with projects that the department is working on.

Other Key Competencies:

• The candidate must demonstrate the following skills and attributes: A high level of judgement and a confident and decisive approach; problem analysis, information gathering, communication skills, good interpersonal skills and emotional intelligence, customer relations and persuasiveness skills and must be computer literate.
• FSCA is committed towards increasing the representation of marginalised groups in line with its Employment Equity Plan. Persons with disabilities are encouraged to apply.
• Please note that correspondence and communication will only be conducted with short listed candidates and that the FSCA reserves the right not to appoint if a suitable candidate is not identified.

Requirements

• A B. Com or law degree with at least 5 years relevant work experience in the insurance industry.
• Sound knowledge and understanding of the Insurance Acts and the insurance industry related operational requirements are essential.
• A Compliance and/or Risk Management background is needed.

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Purpose of the Job:

• To conduct forensic regulatory investigations within the financial services industry (financial markets, insurance, collective investment schemes, hedge funds, pension funds and financial and advisory services) and to take responsibility for the regulatory and enforcement action, following from such investigations. Persons appointed to these positions will report to the Senior Manager.

Key Performance Areas:

• Create and execute clear, focused, and efficient investigation plans with reasonable timelines.
• Assess complaints and new cases for further action.
• Conduct quality investigations (gathering all relevant, admissible evidence and proper analysis of the evidence).
• Take responsibility for the execution of all enforcement actions, including the drafting of all enforcement documentation presentation to enforcement   meetings, debarments, withdrawal of licences and administrative penalties.
• Ensure compliance with protocols and procedures, including confidentiality and non-abuse of investigation powers.
• Identify and implement methods to improve efficiency and quality.

Other Key Competencies:

• The candidates must demonstrate the following skills and attributes: proven interviewing skills, a confident and decisive approach particularly in difficult situations must be a person with a high level of judgement and integrity; and must be able to carry out duties independently, impartially, and objectively. Candidates must be able to draft investigation reports, with findings properly supported by cross-referenced evidence.
• FSCA is committed towards increasing the representation of marginalised groups in line with its Employment Equity Plan. Persons with disabilities are encouraged to apply.
• Please note that correspondence and communication will only be conducted with short listed candidates and that the FSCA reserves the right not to appoint if a suitable candidate is not identified.

Requirements

• An LLB, BCom, or B degree in Forensic Science and Technology, with at least 10 years’ experience in litigation, prosecution, forensic investigation, or forensic accounting; an admitted attorney or advocate (for law incumbents).
• A good knowledge and understanding of the law of evidence (admissibility; documentary and computer-generated evidence) and the financial sector laws.

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Purpose of the Job

• To provide administration support to the Enforcement department. The person appointed to this position will report to the Departmental Head within the Enforcement department. 

Key Performance Areas

• Provide secretarial support to Departmental Head.
• Organise and maintain a proper filing system.
• Plan and arrange travel and hotel accommodation.
• Prepare reports, applications and correspondence.
• Accurate typing of legal documents and correspondence.
• Plan and arrange interviews.
• Order and control stationery.
• Scan and index incoming and outgoing documents and update these on the electronic filing system.
• General administration support to the department.
• Collaboration: Work closely with colleagues across various teams to ensure seamless operations.

Other Key Competencies

• The candidate must demonstrate the following skills and attributes: Good interpersonal skills, office administration and communications (both verbal and written) skills; ability to organise and liaise well with people at all levels; ability to function under pressure and monitor projects as assigned. 
• FSCA is committed to increasing the representation of marginalised groups in line with its transformation strategy. Persons with disabilities are encouraged to apply.
• Please note that correspondence and communication will only be conducted with short listed candidates and that the FSCA reserves the right not to appoint if a suitable candidate is not identified.

Requirements

• A qualification in office administration, business administration with at least 3 years relevant working experience as a personal assistant, secretary or office administrative assistant. 
• Must have excellent organisational and communication abilities.
• Must have time management skills, 
• Advanced proficiency in the Microsoft Office programs (Word, Outlook, Teams, PowerPoint, Excel and OneDrive) and other computer applications.