Jobs at Fundi

Job Details

We are currently seeking an experienced and motivated Account Manager to join our client’s team. The ideal candidate will be responsible for managing client accounts, fostering strong relationships, and driving strategic initiatives to maximize client satisfaction and business growth. The Account Manager will serve as the primary point of contact for clients, collaborating with internal teams to deliver high-quality solutions and ensure client objectives are met.

Main Responsibilities:

• Build and maintain strong relationships with clients, understanding their business objectives, and serving as their trusted advisor.
• Regularly communicate with clients to provide updates on projects, address concerns, and identify new opportunities for growth.
• Actively listen to client feedback and collaborate with internal teams to implement effective solutions.
• Manage client accounts, including project timelines, budgets, and deliverables, to ensure timely and successful project completion.
• Develop strategic account plans to align with client goals and objectives, driving long-term value and growth opportunities.
• Monitor key account metrics and performance indicators, proactively identifying areas for improvement and optimisation.
• Collaborate with internal teams, including marketing, creative, and technical teams, to develop and execute integrated strategies that meet client needs.
• Coordinate internal resources and stakeholders to ensure projects are delivered on time and within scope.
• Serve as a liaison between clients and internal teams, facilitating clear communication and alignment on project objectives.
• Identify opportunities for upselling and cross-selling additional services to existing clients, driving revenue growth and maximizing account value.
• Participate in client meetings, presentations, and proposals, showcasing our capabilities and expertise to prospective clients.
• Stay informed about industry trends, competitor activities, and market developments to identify new business opportunities.

Qualifications:

• Bachelor's degree in Marketing, Business Administration, or related field.
• Proven experience in account management, preferably in a digital marketing agency or similar environment.
• Strong interpersonal skills with the ability to build and maintain relationships with clients and internal teams.
• Excellent communication skills, both verbal and written, with the ability to articulate complex ideas clearly and concisely.
• Strategic thinker with a demonstrated ability to develop and execute account plans to achieve business objectives.
• Detail-oriented with strong organizational and time management skills, capable of managing multiple projects simultaneously.
• Results-driven mindset with a focus on delivering exceptional client service and driving business growth.
• Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce, HubSpot) is preferred.

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Job Summary

We're searching for an experienced Paid Media Specialist to join our clients team and assist in growing their department. The ideal candidate will have a wealth of experience that they can share in managing paid media campaigns across Meta (including Facebook and Instagram) and Google platforms.

Main Responsibilities:

• Campaign Management: Strategies, execute, and refine paid media campaigns across Meta (Facebook, Instagram) and Google platforms (Google Ads, Display Network, YouTube), aligning with KPIs and objectives.
• Tracking and Analytics: Set up tracking mechanisms and utilise analytics tools to monitor campaign performance, analyse data, and provide actionable insights for optimisation.
• E-commerce and Lead Generation: Apply your expertise in paid media to drive results for E-commerce businesses and lead generation campaigns, focusing on increasing revenue and leads.
• Paid Media Strategy: Develop comprehensive paid media strategies tailored to specific business goals, target audiences, and market dynamics.
• Campaign Building: Create and manage campaign structures, ad sets, and ad creatives, optimising targeting, bidding, and ad placements for maximum effectiveness.
• Performance Optimisation: Continuously monitor campaign performance, conduct A/B testing, and implement optimisation tactics to improve ROI and achieve campaign objectives.
• Budget Management: Effectively manage campaign budgets, allocating resources to high-performing channels and adjusting spend based on performance metrics.
• Reporting and Insights: Generate regular reports on campaign performance, delivering actionable insights and recommendations for future optimisations.

Qualifications:

• Bachelor's degree in Marketing, Advertising, Business, or related field preferred.
• 3-5 years of experience in paid media management, with a strong emphasis on Meta and Google platforms.
• Proficiency in campaign setup, optimisation, and reporting within Meta Ads Manager and Google Ads.
• Experience in E-commerce and lead generation campaigns, with a proven track record of delivering results in these areas.
• Strong analytical skills, with the ability to interpret data and make data-driven decisions.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Detail-oriented, with strong organisational and time management abilities.
• Knowledge of industry best practices, emerging trends, and technologies in paid media.

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Job Summary

We're on the lookout for a talented Social Media Manager to join our clients team in Cape Town. The ideal candidate will possess a passion for social media, a creative flair, and a strategic content creation and management mindset across diverse platforms.

Main Responsibilities:

• Social Media Strategy Development: Collaborate with Account Managers and clients to devise comprehensive social media strategies that resonate with their brand identity and objectives.
• Content Creation: Craft captivating and original content for various social media platforms, encompassing graphics, videos, and written posts. You will also be required to create content on-site for some of our clients at times on a month-to-month basis so you will need your own reliable transport.
  Teamwork and Collaboration: Foster close working relationships with internal teams and clients to ensure consistent messaging and brand integrity across all social media channels.
• Brand Awareness: Elevate brand visibility and engagement through strategic social media campaigns and initiatives.
  Copywriting and Editing: Write and refine copy for social media posts, ensuring accuracy, relevance, and adherence to brand guidelines.
  Paid Social Campaigns: Work with the paid media team to create assets that resonate with the brand's audience and achieve client's objectives.
• Problem-solving: Identify obstacles and opportunities within social media campaigns and devise effective solutions to achieve desired outcomes.
• SEO Optimisation: Implement SEO best practices to enhance the visibility and discoverability of social media content.
• Social Media Optimisation: Continuously refine social media profiles and content for optimal reach, engagement, and conversion rates.

Qualifications:

• Bachelor's degree in Marketing, Communications, or related field preferred.
• 2-3 years of experience managing social media accounts for brands across various platforms.
• Proficiency in social media management tools and analytics platforms.
• Strong understanding of paid advertising on social media platforms.
• Excellent written and verbal communication skills.
• Ability to collaborate effectively in a dynamic environment.
• Strong organisational and time management abilities.
• Awareness of digital trends and emerging technologies in social media.
• Own transport essential for in-office work.

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Job Summary

Our client is is looking for a Audio & Visual Project Manager to oversee the planning, execution, and delivery of audio visual projects for their clients! Our client specialises in brand strategy, design, and innovation. They work with clients to create and enhance their brand identity, utilising a blend of creativity, technology, and strategic thinking. Their services encompass various aspects of brand development, including visual identity, messaging, and user experience design. Based in Salt River, Cape Town, they are offering a hybrid work environment (in-office every Monday).

Main Responsibilities:
Audio Visual Project Manager:

The responsibilities of an Audio Visual (AV) project manager include supervising all personnel and activities related to audiovisual installation, construction, financing, scheduling, coordinating required resources, and collecting materials for an event.

Key Performance Areas :

•  Supplier Management
•  Client and Supplier Liaison
•  Project Management (AV)
•  Finance Management (AV)

Internal Process Management (AV)

Supplier Management:

•  Establish & Maintain key supplier relationships:
•  Source and vet key suppliers for all required AV, Rigging, Staging & Build requirements.
•  Manage supplier costing to ensure best negotiated rates
•  Manage supplier timelines to ensure sourced items or staff arrive on time
•  Manage supplier payments & financial onboarding

Client and Supplier Liaison:

•  Receive briefs from client and accurate relay brief information to internal stakeholders
•  Keep clients up to date with any and all movement on their projects
•  Manage client expectations - Budgets, Timelines, Deliverables etc.
•  Maintain client and supplier relationships with regular communication
•  Ensure that any developments or deliverables are handed to client timeously and professionally
•  Attend regular client update meetings on projects

Project Management (AV):

•  Manage all Audio Visual and Build components of events from start to finish, including but not limited to:
  •  Lighting
  •  Staging
  •  Rigging
  •  Event Audio
  •  Large scale LED Screens
  •  Production Desks with content management for screens
  •  Projection
•  Manage all staffing requirements for all Audio Visual components of events from start to finish

Finance Management (AV):

•  Ensure all supplier invoices are loaded for payment on internal systems timeously
•  Ensure all costs are billed to client including markups where needed
•  Ensure a minimum profitability on projects
•  Ensure that all payment and invoicing processes are followed correctly and timeously

Internal Process Management (AV):

•  Ensure all established internal processes are followed correctly
•  Identify and Establish new processes within the AV department
•  Identify key markets and investments for the AV department

Company Events:

•  Use mediums available to attract new sales (where possible) to hand over to the GM, Sales Manager and/or team
•  Provide meaningful feedback to the GM, Sales manager and/or team after every event
•  Know & understand suppliers & the offerings as well as being able to negotiate rates
•  Positively assist project coordinators to best reach event success in every client touchpoint
•  Constantly upskill yourself with the intention of becoming the best in your field

Qualifications:

• Bachelor's Degree in a relevant field such as event management, audio engineering, or business administration.
• Certifications in project management (e.g., PMP, PRINCE2) and/or audiovisual technology (e.g., AVIXA certifications) are advantageous.

Skills:

• In-depth knowledge of audiovisual equipment, lighting, staging, rigging, and production desks.
• Proficiency in using project management tools like Monday.com, ClickUp, or similar software.
• Understanding of finance management principles, including budgeting, cost control, and profitability analysis.
• Ability to source, vet, negotiate with, and manage relationships with AV suppliers.
• Strong communication skills to liaise effectively with clients, suppliers, and internal stakeholders.
• Leadership qualities to coordinate teams, delegate tasks, and drive project success.
• Problem-solving ability to identify and address challenges proactively.
• Strong organisational skills to manage multiple tasks, deadlines, and resources simultaneously.
• Attention to detail to ensure accuracy in project planning, documentation, and execution.
• Flexibility to adapt to changing project requirements and client preferences.
• Collaborative mindset to work effectively with cross-functional teams.
• Client focus and commitment to delivering solutions that meet or exceed client expectations.
• Proven track record in audio visual project management and relevant industry experience.
• Passion for innovation and a commitment to upskilling and continuous learning.