Jobs at Guardrisk

Role Purpose    

• To manage a portfolio of motor liability claims and to provide ad hoc technical advice to stakeholders.

Requirements    

• Matric/Grade 12
• A law degree – preferable but not mandatory, subject to experience in Short-term insurance environment
• 60 FAIS Credits
• Computer literacy(MS Word, Outlook and Excel)
• Minimum 5 years experience, some of which should be in a legal practice environment or insurance recovery & liability environment
• Insurance qualification preferable
• RE qualification
• Intensive knowledge of liability claims and resulting litigation
• Intensive knowledge of recoveries
• Knowledge in administering and handling liability claims and recoveries
• Minimum 5 years experience 

Duties & Responsibilities    

• Day to day reporting to the Team Leader
• Handling liability claims in accordance with claims handling procedures
• Facilitating and managing outsourced motor liability claims
• Handling and settling claims within stipulated time frames and as per SLAs / mandates in place
• Entering into settlement negotiations with third parties / third party representatives
• Negotiating with motor assessors, attorneys, other service providers  
• Providing technical advice on litigated matters
• Providing clients / brokers with the highest standard of service
• Providing clients / brokers with feedback on claims progress at all times
• Ensuring diary system is implemented and adhered to at all times
• Ensuring adherence to SLAs / mandates in place with regards to claims from mandated brokers
• Rendering of assistance from time to time with ad hoc tasks

Competencies    

• Good interpersonal skills
• Negotiation skills
• Communication skills
• Attention to Detail
• Ability to work under pressure
• Team player
• Good organizational skills

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Role Purpose    

• The Procurement Specialist will be tasked to implement and oversee a number of new and current strategic enablers within the GGI environment.

Requirements    

• Grade 12/SAQA Accredited Equivalent (Essential);
• Short-Term Insurance Full Qualification - NQF4 (Advantageous)
• A Procurement and Supply Chain Certificate/Diploma/Degree or studying towards obtaining one (Advantageous).
• 3 - 5 years’ work experience in the Insurance Industry (Essential);
• 3 - 5 years’ work experience in Procurement and/or Supply Chain Management (Essential)
• 3 – 5 years’ work experience in Supplier Relationship Management (Essential)

Duties & Responsibilities    

• SRM (Supplier Relationship Management).
• Service Provider Contract Management.
• Improving the ACPC (Average Cost per Claim).
• Implementing new Procurement initiatives.
• Improving Service Provider service delivery.
• Service Provider audits.
• Service Provider complaints management.
• Service Provider fraud investigations.
• Liaise with various industry bodies, service providers, and internal stakeholders (Claims, Underwriters, etc.).
• Improving the B-BBEE TMPS (Total Measured Procurement Spend).

Competencies    

• Business Acumen
• Client/ Stakeholder Commitment
• Results & Solutions focused driven
• Leads Change and Innovation
• Collaboration
• Impact and Influence
• Networking
• Diversity and Inclusiveness