Jobs at H Systems (Pty) Ltd

JOB PURPOSE

• The core purpose of the role is to manage the company’s Western Cape, Eastern Cape and Namibian system sales and ensure the efficiency of the business, whilst driving sustainable growth. Specialises in promotion and selling of company's products and services utilising technical knowledge of composition, utilisation, and maintenance of product, specifically focused on the Custodian and Aliplast range.

KEY PERFORMANCE AREAS

• Technical Sales Management.
• Customer Relationship Management.
• Technical Support.
• Research & Development.
• Administration and reporting.
• SHEQ Integrated Management System control.

MAIN RESPONSIBILITIES 

TECHNICAL SALES MANAGEMENT

• Manage coastal systems sales in conjunction with Cape Town and PE branches.
  • Implement system sales strategies with Cape Town and PE branches and ensure system sales results are achieved.
  • Assist branches to achieve system sales in accordance with the budgets.
• Increase the sales of the Aliplast and Custodian Range throughout Western Cape, Eastern Cape, and Namibia regions, through fabricators, architects, and other professional bodies.
  • Target of new business in Western Cape, Eastern Cape, and Namibia regions.
• Ensure revenue targets are achieved on systems sales nationally.
  • Ensure GP% targets are achieved on systems sales nationally.
• Analyse market and identify improvement / opportunity areas.
  • Complete sales and demand forecasts and actual sales analysis for the different market segments on a month-by-month basis.
  • Analyse customers and identify products not buying/stopped purchasing & increase buying of such.
  • Ensure sufficient depth of relationships within Key Accounts to promote continuity and growth.
  • Ensure clients are fully appraised of all related issues surrounding pricing, new products, skills training, and point of sale material.

CUSTOMER RELATIONSHIP MANAGEMENT 

• Grow existing customer- and new customer base as per targets set.
  • Increase the number of customers purchasing Aliplast systems.
  • Increase the number of customers purchasing systems under the custodian range.
• Maintain a high level of customer service levels standards.
• Understanding customer requirements and ensuring that the aluminium systems meet or exceed customer expectations.

TECHNICAL SUPPORT

• Technical Training
  • Conduct technical product training nationally to increase technical abilities of employees at Cape Town and PE Branches.
  • Ensure sales employees are trained on the custodian range in all branches.
  • Ensure customers are sufficiently trained on the fabrication of systems and operation of punch tools.
• Conduct regular market analysis to keep up to date with industry products and prices.
• Provide accurate technical support to internal- and external stakeholders, including troubleshooting, analysis.
• Find premium solutions for complex customer needs, to meet customer requirements, including site visits.
• Effective collaboration with technical team:
  • Ensuring estimating procedures are followed and kept.
  • Ensuring quotes and estimations are submitted to clients according to company standards and turnaround time.
  • Ensure Bizman training is conducted as required with internal and external stakeholders.
  • Punch Tool Management.
  • Ensure Logikal is implemented, and the data systems updated with accurate information at all times. 

RESEARCH AND DEVELOPMENT

• Provide feedback to Technical Department on required system upgrades.

ADMINISTRATION AND REPORTING

• Complete sales and demand forecasts and actual sales analysis for the different market segments on a month-by-month basis.
  • Sales performance report.
  • Sales analysis.

REQUIREMENTS

KEY JOB REQUIREMENTS 

QUALIFICATIONS

• Grade 12 with at a series of short and longer course certifications. 
• Valid Code 8 driver’s license. 

EXPERIENCE

• 8 years’ Technical Sales experience in the aluminium profiles, -systems and –accessories industry.
• 5 years estimating, quoting and tender experience.

KNOWLEDGE REQUIREMENTS

• Experience in the aluminium profiles, -systems and –accessories environment or similar.
• Proficient in estimating Software at an advanced level.
• Proficient in SAGE / Pastel Evolution, or similar, at an intermediate level.
• Proficient in AutoCAD at an intermediate level. 
• Knowledge of AAAMSA and SAGGA regulations.
• Experience in, and understanding of, thermally broken systems. 
• Awareness and understanding of the ISO Standard requirements relevant to the position.

SKILL REQUIREMENTS

• Ability to work independently and manage multiple projects simultaneously.
• Impeccable attention to detail, accuracy, and the ability to work well under pressure.
• Technically proficient with the ability to read and understand architectural drawing and solve complex technical queries.
• Architectural aluminium product experience and understanding of product assembly required.
• Technically proficient with the ability to read and understand architectural drawing and solve complex technical queries.

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JOB PURPOSE

• The purpose of the role is to oversee and supervise all aspects of warehouse operations, to optimize the warehouse's efficiency and effectiveness, ensuring the accurate and timely dispatch of orders whilst upholding stock control measures and safety protocols.

KEY PERFORMANCE AREAS

• Warehouse Control
• Stock Control
• Distribution Control
• Receiving Control
• Administration
• SHEQ Integrated Management System control

MAIN RESPONSIBILITIES 

WAREHOUSE CONTROL

• Strategically control the warehouse in conjunction with the company’s policies and strategic objectives.
• Control receiving, picking, packing and distribution processes effectively.
• Control day-to-day operations of the warehouse to achieve Departmental objectives and targets.
• Cost management of all warehouse activities.
  • Identify opportunities to reduce warehouse costs and implement processes to achieve these savings, in conjunction with the Branch Manager. 
• Employee relations management of warehouse employees.
• Maintain effective working relationship with sales teams in terms of job scheduling and resource management to ensure satisfactory service to clients.
• Responsible to inspect stacking and storage practices in the warehouse in line with the General Safety Regulations (Annexure A)
• Assist in another position if there is an operational constraint. 
• Assist with driving responsibilities, including driving a company vehicle, if hold a valid driver’s license.
• Manage temporary labourers’ costs and staffing, within company guidelines.
  • Ensure adequate staffing requirements in the warehouse.

STOCK CONTROL

• Ensure stock control and reconcile with data storage system.
  • Stock reflecting on SAGE must be in saleable condition.
  • Management of all non-stock items (in-and out). 
• Oversee, complete, and ensure stock takes are conducted and system deviations are inspected, as required. 
• Ensure that all stock is correctly and neatly located, binned, and maintaining a tidy display of the products. 
• Ensure all stock discrepancies are investigated accordingly. 
• Control and minimize scrap and ensure authorisation before any items are scrapped.
  • Ensure silicone is discarded according to environmental legislation.
  • Ensure Touch up spray is discarded according to environmental legislation.
• Setup warehouse layout and ensure efficient space utilization.
  • Ensure all stock items are allocated to bins.
  • Ensure all bins are labelled correctly. 
• Ensure all stock is packaged according to company procedures to prevent damage.
  • All stock in bins to be neatly wrapped to prevent damages. 
• Conduct stock counts, as required.

DISTRIBUTION CONTROL

• Control logistics function, ensuring all orders are dispatched timeously, including:
  • Manage freight forwarders and ensure timeous collection from couriers.
  • Ensure routes are planned and optimized to minimize delivery times and costs.
• Control dispatch quality, delivery times, transport costs and efficiency.
• Ensure dispatch accuracy as per Invoice, on time and in full, as per Dispatch Procedures.
• Ensure IBTR’s (Inter-Branch Transfers) are completed as per company procedures.
• Check and verify shipping records, manage queries on shipping shortages or overages timeously.
• Ensure uptime of fleet to deliver on customer service requirements, including:
  • Preventative/ad hoc maintenance and readiness for unplanned downtime.
  • Ensure all vehicles are serviced as per service schedules.
  • Ensure all vehicle inspections are completed weekly as per company procedures. 
• Ensure all drivers comply with the Road Traffic Act and/ Or AARTO that the delivery fleet is compliant with any associated regulations and/or other legal requirements.

ADMINISTRATION

• Produce operational reports and statistics monthly.
• Order PPE for employees, according to company processes, in conjunction with the Branch Manager.
• Any other warehouse administrative tasks as required by the Branch Manager.

SHEQ INTEGRATED MANAGEMENT SYSTEM CONTROL

• Ensure adherence to the OHS Act.
• Ensure the warehouse maintains and complies with standards of health and safety, and hygiene always.
  • Always maintain high standards of housekeeping.
  • Ensure PPE is always worn in the warehouse.
• Participate in any Integrated Management System activities as required. 
• Identify and report opportunities for improvement, Non-Conformances, and Incidents in area of responsibility.
• Ensure adherence to all company policies and procedures. 
• Always maintain a high level of customer service levels standards.

REQUIREMENTS

KEY JOB REQUIREMENTS 

QUALIFICATIONS

• Grade 12 with at least 1 or 2 additional short course certifications.
• Valid Motor Vehicle Driver’s License.

EXPERIENCE

• 2 years’ experience in a similar position.
• 5 years’ experience in an operations / warehousing environment. 

KNOWLEDGE REQUIREMENTS

• A comprehensive understanding of warehouse operations, including receiving, order picking, and dispatch management.
• A good understanding of inventory management techniques, including inventory control, cycle counting, and stock rotation.
• Strong leadership skills to effectively manage a team of warehouse staff, assign tasks, set priorities, and ensure productivity.
• Knowledgeable about health and safety regulations and procedures to ensure a safe working environment for all employees.
• Awareness and understanding of the ISO Standard requirements relevant to the position.

SKILL REQUIREMENTS

• Computer literacy with Proficiency in MS Excel at an intermediate level.
• Proficient in SAGE Evolution, or similar, at an intermediate level.
• Strong analytical skills to be able to identify and solve problems quickly and efficiently to ensure smooth warehouse operations.
• The capability to prioritize tasks, work under deadlines, and meet productivity targets while maintaining accuracy.
• Excellent verbal and written communication skills to effectively communicate with staff, suppliers, customers, and other stakeholders. 

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JOB PURPOSE

• The core purpose of the role is to ensure the effective picking of goods from the picking list against customer orders and packing of goods onto shelves according to company standards.

KEY PERFORMANCE AREAS

• Picking.
• Packing.
• Warehouse assistance.
• SHEQ Integrated Management System control.

MAIN RESPONSIBILITIES

PICKING

• Ensure accurate picking of stock according to picking slip.
• Verify that correct stock was picked.
• Ensure accurate completion of picking slips.
  • Indicate name, date, weights, dimensions, and signatures on all picking slips, as required.
  • Indicate and communicate any anomalies on the picking slip.
  • Indicate and communicate any product quantity and colour differences on the picking slip.

PACKING

• Ensure accurate packing of stock into correct areas/bin locations.
• Ensure effective wrapping of the product according to company procedures, to ensure protection of the product.
• Ensure correct stock is submitted to dispatch area.
• Prepare products for shipment or delivery.
• Pack and load products onto vehicles according to company specifications.

WAREHOUSE ASSISTANCE

• Ensure that all stock is correctly and neatly located, binned, and maintaining a tidy display of the products.
  • Ensure adherence to stacking and storage requirements at all times.
• Perform the loading and unloading of products from vehicles and containers.
• Assist with the receiving of stock as required.
• Accompany drivers on deliveries to provide assistance with offloading or loading products at customer sites.
• Conduct stock counts.
• Perform regular cleaning tasks to maintain a clean, tidy, and sanitary warehouse environment.
  • sweeping floors.
  • dusting surfaces.
  • removing debris.
• Assist in another position if there is an operational constraint.
• Assist with driving responsibilities, including driving a company vehicle, if hold a valid driver's license.
  • Comply with all traffic laws and follow safe driving practices while operating a company vehicle.
  • Loading and unloading deliveries.
  • Maintain accurate records of deliveries and ensure all relevant paperwork is signed and returned.
  • Provide excellent customer service.

SHEQ INTEGRATED MANAGEMENT SYSTEM CONTROL

• Ensure adherence to the OHS Act.
  • Take reasonable care for the health and safety of themselves of other persons.
  • Co-operate with the employer to enable prescribed duties or requirements to be complied with.
  • Carry out any lawful order given and obey the health and safety rules and procedures.
  • Report any unsafe or unhealthy situation to the employer.
  • Report any incident to the employer.
  • Comply with health and safety processes.
• Ensure the warehouse maintains and complies with standards of health and safety, and hygiene always.
  • Always maintain high standards of housekeeping.
  • Ensure PPE is always worn in the warehouse.
• Participate in any Integrated Management System activities as required.
• Identify and report opportunities for improvement, Non-Conformances, and Incidents in area of responsibility.
• Ensure adherence to all company policies and procedures.
• Always maintain a high level of customer service levels standards.

REQUIREMENTS

KEY JOB REQUIREMENTS

QUALIFICATIONS

• Grade 12 or equivalent.

EXPERIENCE
1 years' experience in a similar position. 

KNOWLEDGE REQUIREMENTS

• Ability to do basic numerical calculations.
• A thorough practical knowledge of best practises warehouse operations processes.
• Awareness and understanding of the ISO Standard requirements relevant to the position.

SKILL REQUIREMENTS

• The ability to carefully and accurately pick and pack items, ensuring correct quantities, product quality, and proper packaging.
• The capability to prioritize tasks, work under deadlines, and meet productivity targets while maintaining accuracy.

REQUIREMENTS AS AN ADDED BENEFIT

• Valid Code 8 drivers' license.
• Valid Forklift license.