Jobs at Leroy Merlin

Description

Purpose of the role

• Contribute to customer satisfaction and to the overall results of the department.
• To serve as a leader and role model for the Customer Assistants. Support and assist the Head of department.

Main Responsibilities

• Lead and support a team of Customer Assistants.
• Be a player in the development of collective performance.
• Share information and facilitate communication within the team.
• Develop the team to meet strategic business objectives.
• Manage daily sales and customer relations.
• Build and implement the Business Action Plan of the department.
• Introduce efficiency, improvement measures for an optimal return and stakeholder value.
• Ensure the day-to-day management of the department is to respect the customer promise.
• Coordinate and contribute to the sales activities in store.
• Ensure quality customer relationship (internal and external).
• Develop and update own skills and knowledge.
• Assume leadership role on behalf of the HOD when the HOD is not available.
• Participate in teamwork to ensure quality service and productivity of the store.
• Ensuring optimal staff is available for delivering excellent customer service to all customers.
• Training and developing of staff members.

Requirements

• Profile

The successful candidate should have the following skills, experience and attributes:

• Minimum Matric or NQF4 Equivalent.
• Relevant tertiary qualification will be an added advantage.
• Previous retail experience at a junior management level.
• Excellent interpersonal skills.
• A team builder and a team player.
• Excellent customer service
• Self-confident, hardworking and leads by example.
• Customer-centric.
• Sense of responsibility.
• Analytical.
• Assertive and challenge status quo

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Description

• LEROY MERLIN’s objective is to develop the market of home improvement by bringing innovation and affordable choices to our customers.
• LEROY MERLIN is driven to help customers improve their homes and to live a better life.
• Lead and support a team of logistics staff
• Develop (recruitment, training, evaluation) the team to meet strategic business objectives
• Manage and improve all flow (inbound, internal, outbound) in terms of cost, efficiency, and reliability
• Manage the stock levels (quality, value, turnover, availability)
• Direct, optimize and coordinate the full order cycle
• Advise and advice the team in terms of logistic aspects
• Manage the store stocktake to make sure that products are available for the customers
• Manage all the health and safety elements around supply chain
• As a member of the management committee, co-create and decide on the strategy implementation
• Participate in cross-disciplinary projects with fellow colleagues
• Develop appropriate risk management strategies
• Develop customer service improvement strategies
• Get involved in drafting and changing policy to align with changing market conditions

Requirements

Requirements

• Bachelor's degree in Logistics or equivalent
• B-Tech / Degree in Logistics Management or Supply Chain Management or equivalent
• MINIMUM 5 years logistics management experience in the retail or FMCG sector.
• Extensive freight logistics management experience (road, sea and air)
• Extensive experience in managing bulk cargo and shipping containers
• Solid experience in logistics document management (e.g. import, export, waybills, financial instruments, etc.)
• Excellent interpersonal relations
• A team builder and a team player
• Excellent customer service

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Description

Purpose of the role

• To provide strategic management of people and resources in the department, to ensure excellent customer service and sustainable growth.

Main responsibilities

• Lead and support a team of department managers
• Develop the team to meet strategic business objectives
• Manage full operations of the department
• Manage daily sales and customer relations
• Identify business growth opportunities (new markets, new products and new services)
• As a member of the management committee, co-create and decide on the strategy to implement
• Participate in cross-disciplinary projects with fellow colleagues
• Design the most cost-effective delivery channels for your department
• Develop appropriate risk management strategies
• Introduce efficiency, improvement measures for an optimal return and stakeholder value
• Develop customer service improvement strategies
• Get involved in drafting and changing policy to align with changing market conditions

Requirements

• Relevant business degree
• Previous retail experience at a senior management level
• Proven track record in the Retail industry.
• Ability to work long hours and weekends
• Ability to work as Duty Manager when required, e.g. open and close store
• Excellent interpersonal relations
• A team builder and a team player
• Excellent customer service
• Self-confident, hardworking and lives by example

go to method of application »

Description

Purpose of the role

• To provide strategic management of people and resources in the department, to ensure excellent customer service and sustainable growth.

Main responsibilities

• Lead and support a team of department managers
• Develop the team to meet strategic business objectives
• Manage full operations of the department
• Manage daily sales and customer relations
• Identify business growth opportunities (new markets, new products and new services)
• As a member of the management committee, co-create and decide on the strategy to implement
• Participate in cross-disciplinary projects with fellow colleagues
• Design the most cost-effective delivery channels for your department
• Develop appropriate risk management strategies
• Introduce efficiency, improvement measures for an optimal return and stakeholder value
• Develop customer service improvement strategies
• Get involved in drafting and changing policy to align with changing market conditions

Requirements

• Relevant business degree
• Previous retail experience at a senior management level
• Proven track record in the Retail industry.
• Ability to work long hours and weekends
• Ability to work as Duty Manager when required, e.g. open and close store
• Excellent interpersonal relations
• A team builder and a team player
• Excellent customer service
• Self-confident, hardworking and lives by example

go to method of application »

Description

Purpose of the role

• To provide administrative support in the Human Resources Department and provide support in all departments in the store.

Main responsibilities

• Create personal files
• Administration (Filing and Organization etc.)
• Administering HR documentation such as employment contracts
• Setting up recruitment assessments interviews
• Administering MIE verification checks
• Send our regret letters
• Collation of Payroll data
• Order uniform and badges
• Minute taking during meetings
• Post schedules on the notice boards
• Follow up with HOD’s regarding working schedule
• Any other ad hoc admin required

Requirements

Requirements

The successful candidate should have the following skills, experience and attributes:

• Must have Matric qualification or equivalent
• HR related Post Matric qualification.
• Previous retail experience will be an advantage
• Attention to detail and ability to use own initiative
• Confidentiality
• Excellent interpersonal relations
• A team builder and a team player
• Excellent customer service
• Self-confidence, hardworking and lives by example
• Problem solver