Jobs at MAN Automotive (South Africa) (Pty) Ltd

Description

• Provide effective customer contact regarding all aspects on repairs undertaken on customer’s vehicle.
• Ensure prior authorization of repairs/service is obtained & customers’ signature is on the job card.
• Ensure description, customer and vehicle details and confirmation of the payment method are in order.
• Responsible for the intake of customer vehicles through completion of job cards detailing work.
• Manage the 24 hour breakdown service.
• Perform standby duties as per the set schedule.

Requirements

Qualifications:

• Grade: 12 Matric Certificate.
• Technical qualification or a comparable qualification.

Skills:

• Computer Literate.
• Customer focused with a results driven approach.
• Good communication (oral and written) & interpersonal relations skills.
• Pro-active, reliable, be self-motivated.
• Work independently though being a team player.
• Work well under pressure and maintain good customer relations.

Experience:

• Experience in the heavy commercial vehicles industry - 1 year.
• Experience of ESA - 1 year.
• Experience in a similar role in the automotive industry - 5 years.

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Description

• Perform standby duties as per the set schedule.
• Provide effective customer contact regarding all aspects on repairs undertaken on customer’s vehicle.
• Ensure prior authorization of repairs/service is obtained & customers’ signature is on the job card.
• Responsible for the intake of customer vehicles through completion of job cards detailing work.
• Ensure description, customer and vehicle details and confirmation of the payment method are in order.
• Manage the 24 hour breakdown service.

Requirements

Qualifications:

• Grade: 12 Matric Certificate.
• Technical qualification or a comparable qualification.

Skills:

• Work independently though being a team player.
• Computer Literate.
• Customer focused with a results driven approach.
• Pro-active, highly motivated and pay attention to detail.
• Good communication (oral and written) & interpersonal relations skills.
• Work well under pressure and maintain good customer relations.

Experience:

• Experience in the heavy commercial vehicles industry - 1 year.
• Experience of ESA - 1 year.
• Experience in a similar role in the automotive industry - 5 years.

go to method of application »

Description

• Create and maintain model types in the Bill of Material system as per approved model listings with all related information and descriptions.
• Create and maintain the respective model code database for new and existing models for upload into the manufacturing system.
• Create and maintain vehicle pre-mark ups per model utilising sales groups both local and German as required according to the technical delivery rules.
• Import Bill of Material updates by production period from MAN Germany and update systems accordingly.
• Import technical delivery specifications (TLF) into the system and investigate exceptions if required. 
• Research manufacturing order queries, shortages, excess parts, change faxes, MAN production period updates, NCR’s and update the bills of material and specifications accordingly.
• Liaise with Engineering personnel when creating and changing vehicle specifications so that local parts and bills of materials can be considered.
• Investigate, liaise and introduce Product Direction Committee (PDC) related issues in accordance with company policies and procedures.
• Lead design projects adhering to MAN, DIN, ISO and other relevant legal and compliance guidelines.
• Follow all guidelines for approval and distribution of technical drawing and information.
• Ensure all ordering documents are accurately updated with revision control and timeously communicated.
• Prepare vehicle specification changes in conjunction with Marketing for new and existing models for submission and subsequent follow up.
• Update vehicle specifications database to the latest level.
• Supply approved vehicle specifications to Sales and Plant as required for CKD/CBU ordering.
• Verify customer specific order specification issues with sales bearing in mind standardisation of options at Production plant.
• Provide technical support for the Homologation and NATIS vehicle registration processes utilising engineering drawings and specification systems.
• Create and maintain the database for the vehicle manufacturer’s plate according to the South African road 5.
• Coordinate production trials, ramp-up activities and process validation.

Requirements

Qualifications:

• Technical qualification or a comparable qualification
• Engineering Degree/Diploma

Skills:

• Computer Literate
• Proficient in Microsoft Office Products
• Good communication (oral and written) & interpersonal relations skills
• Problem Solving Skills
• Encourage Team Work
• Production Planning Skills
• Flexible, active and forward thinking

Experience:

• Experience with Bills of Materials - 1 year
• Technical experience in a manufacturing / assembly environment - 3 years
• Working knowledge of Road transport legislation and vehicle data plating - 1 year
• Working knowledge of CAD drawing software would be advantageous
• Strong project management capability (end-to-end ownership)