Jobs at Mastercard

Role

• Generate and maintain Services revenue opportunities with strategically important regional accounts across Southern Africa
• Foster strong relationships with key client executives, as well as internally with key Mastercard stakeholders that tie directly to ROI, and are built on a foundation of trust and value creation
• Support the development of creative business solutions for complex business problems across the Services business, including insights, analytics, Test & Learn, loyalty, managed services and consulting services
• Managing sales pipeline, advancing early stage opportunities to approvals and signature, with continued engagement post sales, e.g., project delivery
• Proactively identify customer risk and opportunity signals; develop comprehensive strategies to combat and/or limit erosion
• Responsible for sales and gross revenue, including platform and recurring revenue optimization, working hand in glove with delivery capabilities on engagement quality and exploring opportunities for up-sell, add-on, cross-sell, etc.

All About You

• Working experience within strategy consulting. Preferrably with financial institutions, including payments
• Strategically focused and solution oriented with proven history of dedicated, high-energy, patient, and customer-centric behavior
• Leverage and synthesize data to analyze business challenges and opportunities
• Embrace a high performance culture and embody a “can-do” attitude
• Balance working autonomously and seeking direction when required within a complex environment
• Strong communication and presentation skills and an ability to establish credibility with C-level executives
• Detail-oriented with strength in data analysis and business case modeling

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Key responsibilities of this role include:

• Owning and driving the P&L aspirations of the Advanced Analytics and Economics & Locations products in EEMEA, in close coordination with the regional Services business leads and specialist sales teams in the region.
• Determining and driving forward the product innovation agenda and product roadmap in partnership with the global product leads and regional stakeholders.
• Ensuring successful commercialization of new and existing solutions in collaboration with the business development teams and client services teams in the region incl. providing specialist sales support, driving marketing and thought leadership initiatives
• Ensuring flawless delivery of the product and maintaining the highest standards of quality in our customer relationships
• Interface with Mastercard leadership across the organization to represent the suite of capabilities and products
• Monitor external environment to ensure our solutions remain market leading/competitive

Candidates for this role will likely have answered ‘yes’ to the following questions:

• Do you have a track record of successfully managing a P&L?
• Are you passionate about driving smarter decisions and better outcomes for customers?
• Are you comfortable with advanced analytics and AI topics, and addressing client challenges with data driven advisory solutions?
• Are you flexible to engage on strategic issues, drive detailed execution plans to address client needs by directing and managing a high capability team
• Can you lead by example and role up your sleeves to develop/deliver work-product?
• Do you have a background in building products and developing intellectual capital?
• Do you have experience successfully leading teams and developing talent?
• Are you motivated by working in a flat hierarchy and making broad contributions?

All About You

• Experience with data, advanced analytics, AI, technology platforms, and emerging trends
• Proven track record in leading and growing product line P&Ls
• Strong leadership and influencing skills
• Drives a collaborative culture across global and regional teams towards desired outcomes
• Interest in advanced analytics & technology and desire to apply technology to solve problems
• Communicates with impact and demonstrated ability to build relationships with senior executives in a matrixed multi-cultural environment
• Knowledge of the financial services industry (retail banking, digital payments) and the non-financial services sector (retail & commerce, digital players)
• Intellectually curious and passionate about new applications, technologies and solutions
• Bachelor’s degree required