Jobs at MTN

Job Description

• The Manager – Learning & Development acts as the custodian and driver of the learning strategy for MTN Group Fintech. The role ensures alignment of capability-building initiatives with business objectives and growth priorities and creates value by designing and delivering cutting-edge learner-centric development programs and platforms that build critical digital, product, technical, and leadership capabilities required for MTN Fintech to innovate and lead in the market.

Responsibilities

• Design and implement blended learning solutions aligned to evolving Fintech capability requirements
• Application of instructional design methodologies and learning science principles to create UX-informed, effective learning journeys
• Translation of complex technical, regulatory, and business concepts into engaging, learner-centred experiences
• Design of role-based learning journeys to support role readiness, progression, and successor development
• Delivery of Fintech-aligned learning journeys and curricula, including high-quality digital and blended programmes that enable continuous capability building
• Management and continuous improvement of the Fintech learning experience across LMS and digital learning platforms
• Partnership with UX/UI, Product, and Technology teams to enhance learner experience, usability, and adoption
• Curation and ongoing management of digital learning content from internal and external content providers
• Application of Learning analytics and exploration of AI-enabled learning technologies to drive personalisation and measurable learning impact
• Support for rollout and adoption of new learning technologies, platforms, and tools
• Delivery of Talent Development dashboards and learning analytics reports, with a focus on learner engagement, capability enhancement and assessed development gap-closure rates
• End-to-end design, delivery, and management of leadership development programmes across all leadership levels for Group Fintech & OPCO
• Support execution and operationalisation of Group-wide and Fintech-specific leadership frameworks
• Ownership of programme design and delivery, including coordination, logistics, and effectiveness measurement
• Integration of behaviour change mechanisms and on-the-job application strategies within successor leadership interventions
• Contextualisation of leadership learning content to Fintech environments, business strategy requirements and agile operating realities
• Delivery of leadership and HiPO programme reports, with a focus on high participant engagement and talent readiness scores

Qualifications

Education

• Bachelor’s degree in human resources, Education, Psychology, Business, or related field
• Postgraduate qualification in L&D, Instructional Design, UX, or Digital Learning (preferred)
• Certifications in Instructional Design, Learning Experience Design (LxD), Agile/Scrum, or Product (advantageous)

Experience

• 5–7 years’ experience in Learning & Development or Talent Development roles
• Demonstrated, hands-on experience in instructional design and digital learning design
• Exposure to LMS administration and learning technology ecosystems
• Experience managing leadership development journeys and talent programmes
• Exposure to Fintech, Financial Services, Technology, or Product-led environments (preferred)
• Experience working in Pan Africa multi-cultural experience

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Job Description

• The General Manager: Legal Affairs (Commercial Functions) is responsible for providing proactive, commercially aligned, and scalable legal leadership to MTN Group Fintech. The role supports the Chief Legal Officer in defining and executing the Group Fintech legal strategy, while enabling the safe and compliant delivery of digital financial products and services across multiple markets.
• The role provides legal oversight and advisory support across payments, lending, overdraft, savings, and remittance products, ensuring that legal risk is effectively managed without constraining innovation, speed to market, or commercial growth.
• The General Manager oversees the delivery of legal services, development of legal frameworks and policies, management of disputes and litigation, and the interpretation and implementation of legislative and regulatory requirements impacting Group Fintech operations.

Responsibilities

Strategy Development and Implementation

• Provide input into the Group Fintech strategy to ensure legal considerations are embedded in business planning and execution.
• In collaboration with the Chief Legal Officer, define and execute the Legal Affairs strategy aligned to Group Fintech priorities and growth ambitions.
• Develop legal frameworks, policies, and standards that support scalable product delivery across OpCos.
• Regularly review the Legal Affairs strategy and roadmap to ensure alignment with evolving regulatory, commercial, and technology landscapes.

Operational Delivery

Functional Leadership

As the functional leader of Legal Affairs, the role is accountable to:

• Establish, monitor, and align the direction, strategy, and outcomes of the Legal Affairs function across Group Fintech.
• Drive an integrated legal advisory and problem-solving approach that supports product innovation and commercial execution.
• Monitor legal performance metrics to assess the impact and value of the function to Group Fintech.
• Drive continuous improvement in legal processes, standards, and service delivery.

Legal Advisory & Commercial Enablement

• Provide legal advice and support to Group Fintech business units on commercial, contractual, and strategic matters.
• Oversee drafting, review, and negotiation of contracts relating to products, platforms, partnerships, APIs, vendors, and technology providers.
• Define and maintain standard legal templates, clauses, and contracting frameworks to enable faster execution across markets.
• Provide legal input into new product development, partnerships, and market entry initiatives.

Legal Risk, Disputes & Litigation

• Lead the management of legal risk across Group Fintech operations.
• Define and oversee the litigation and dispute resolution framework, including engagement and management of external counsel.
• Support resolution of disputes in a manner that balances legal, financial, reputational, and operational considerations.
• Monitor emerging legal risks and regulatory developments and advise management accordingly.

Regulatory & Legislative Monitoring

• Monitor changes in legislation, regulation, and public policy impacting digital financial services.
• Assess the impact of regulatory developments on products, platforms, and partnerships and provide guidance to leadership.
• Support OpCos and Group stakeholders on legal and regulatory interpretation as required.

Experience:

• Minimum 10 years post-qualification experience in commercial or corporate law
• At least 4–5 years’ experience in a senior legal leadership role
• Experience within financial services, fintech, banking, or digital platforms preferred
• Proven experience operating in multi-country or multinational environments
• Exposure to complex commercial transactions, partnerships, and regulatory environments
• A minimum of 4 years’ experience in defining and executing legal affairs strategies, policies, and frameworks in a scalable/large scale Financial Services and/or Consumer Finance multi-country environment
• Considerable exposure and participation in negotiations and drafting of highly complex transactions documents (locally and internationally)
• Deep understanding of the Fintech & digital ecosystem, players, business models and industry related best practices
• Entrepreneurial spirit, self-driven and ability to motivate a fast-paced team
• English speaker. French, Portuguese, Zulu, Swahili, and other African languages a plus

Functional Knowledge:

• Legislative Management & Monitoring
• Legal Risk Management
• Corporate & Commercia Law
• Litigation – General/ Class action / Investigation
• M&A Legal advisory
• Legal Due Diligence
• Negotiation & Deal review
• Legal Analysis
• Dispute Management
• Labor & Employment law
• IP law & Legislation

Qualifications

• Minimum 4-year tertiary degree in Law
• Postgraduate qualification (LLM, MBA, or equivalent) advantageous
• Admitted Attorney / Advocate with relevant professional registration

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Job Description

• The General Manager: Legal Affairs (Technology & Enablement) is responsible for providing strategic, proactive, and scalable legal leadership across Group Fintech’s technology, platform, and enablement functions.
• The role supports the Chief Legal Officer in defining and executing the Group Fintech legal strategy as it relates to technology platforms, digital infrastructure, data, cybersecurity, and enterprise enablement functions, including HR, Finance, Risk, Procurement, Company Secretariat, and shared services.
• The role ensures that legal risk is effectively managed while enabling secure, compliant, and efficient deployment of technology, data, and operating models across multiple markets. It provides legal oversight and advisory support for platform transformation, vendor ecosystems, outsourcing arrangements, data governance, and internal enterprise frameworks.

Responsibilities
Strategy Development and Implementation

• Provide legal input into Group Fintech technology, platform, and operating model strategies.
• In collaboration with the Chief Legal Officer, define and execute the Legal Affairs strategy for Technology and Enablement functions.
• Develop scalable legal frameworks, policies, and standards that support digital transformation and enterprise enablement across OpCos.
• Regularly review the Legal Affairs roadmap to ensure alignment with evolving technology, regulatory, data protection, and cyber risk landscapes.

Operational Delivery

Functional Leadership

• As the functional leader for Legal Affairs (Technology & Enablement), the role is accountable to:
• Establish, monitor, and align the direction, strategy, and outcomes of the legal support provided to technology and enablement functions.
• Drive an integrated, commercially aware legal advisory model that enables platform modernisation and operational efficiency.
• Monitor legal performance metrics and risk indicators across technology and enterprise domains.
• Drive continuous improvement in legal processes supporting digital, data, and enterprise operations.

Technology, Platforms & Data

• Provide legal advisory support on technology platforms, cloud services, APIs, systems integration, and digital transformation initiatives.
• Oversee drafting, review, and negotiation of technology contracts, including SaaS, PaaS, IaaS, managed services, and outsourcing agreements.
• Define and maintain standard legal frameworks for vendor onboarding, platform partnerships, and technology procurement.
• Provide legal input into data governance, privacy, cross-border data transfers, AI usage, and cybersecurity frameworks.

Enablement Functions Legal Support

• Provide legal advisory support to HR, Finance, Risk, Company Secretariat, Procurement, and shared services.
• Support development and implementation of enterprise policies, frameworks, and operating models.
• Advise on employment law, labour relations, remuneration structures, and workforce transformation initiatives in collaboration with HR.
• Provide legal oversight for procurement strategies, vendor frameworks, and third-party risk management.

Legal Risk & Compliance Enablement

• Identify and manage legal risks arising from technology operations, data usage, outsourcing, and enterprise enablement activities.
• Support alignment with Group governance frameworks, Delegation of Authority, and internal control environments.
• Monitor regulatory and legislative developments impacting technology, data, labour, and enterprise operations.

Experience:

• Minimum 10 years post-qualification experience in commercial or corporate law
• At least 4–5 years’ experience in a senior legal leadership role
• Experience within financial services, fintech, banking, or digital platforms preferred
• Proven experience operating in multi-country or multinational environments
• Exposure to complex commercial transactions, partnerships, and regulatory environments
• A minimum of 4 years’ experience in defining and executing legal affairs strategies, policies, and frameworks in a scalable/large scale Financial Services and/or Consumer Finance multi-country environment
• Considerable exposure and participation in negotiations and drafting of highly complex transactions documents (locally and internationally)
• Deep understanding of the Fintech & digital ecosystem, players, business models and industry related best practices
• Entrepreneurial spirit, self-driven and ability to motivate a fast-paced team
• English speaker. French, Portuguese, Zulu, Swahili, and other African languages a plus

Functional Knowledge:

• Legislative Management & Monitoring
• Legal Risk Management
• Technology & IT Law
• Data Protection & Privacy
• Cybersecurity & Digital Risk
• Litigation – General/ Class action / Investigation
• M&A Legal advisory
• Legal Due Diligence
• Negotiation & Deal review
• Legal Analysis
• Dispute Management
• Labor & Employment law
• IP law & Legislation

Qualifications

• Minimum 4-year tertiary degree in Law
• Postgraduate qualification (LLM, MBA, or equivalent) advantageous
• Admitted Attorney / Advocate with relevant professional registration

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Job Description
MTN is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which MTN operates.  The Group’s transformation programme must therefore ensure the successful delivery of the transformation in context of:

• Alignment of the Programme objectives with the overall MTN strategy
• Rapidly changing ICT environment
• The geographic complexity of MTN’s foot print across Africa and the Middle East
• Management of executive and shareholder expectations across all 16 OpCos throughout the transformation
• Management of customer and supplier expectations 
• Constant dynamics and local challenges in the economic, regulatory and legal environments
• Focus on key strategic programs which require cross functional, cross market collaboration and top management visibility
• Organization Values: At MTN we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.
• As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us! 
• Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals. Our values dubbed, LIVE Y’ello, are the cornerstone of our culture.

Responsibilities
The Manager Strategy and Transformation will be accountable to achieve the following objectives:
Project Delivery

• Define the workstream scope required to achieve a given set of program objectives. This will require the translation of program objectives and milestones into an actionable set of deliverables in consultation with the relevant business unit subject matter experts
• Create the plan to deliver the scope of the workstream
• Achieve buy-in for the scope and plans developed from key stakeholders to secure the resources and funds to deliver with the support of the Senior and General Manager
• Work within and contribute to the governance framework of the program 
• Lead and support the delivery of the workstream from inception until the point of handover to business units responsible for business as usual ownership, facilitating the required change management and capability building needed in the handover process
• Define the measures of success and ensure all reporting during delivery and post implementation performance and sustainability management is completed as per the applicable performance management framework
• Ensure adherence to project budgets and schedules
• Identify and manage risks which impact program delivery and communicate risks to all relevant stakeholders
• Develop subject matter expertise on workstream topics and be able to succinctly drive to and articulate key insights in a structured manner both verbally and in writing

Manage and develop teams:

• Plan workstreams to deliver effectively, while adhering to program budgets and creatively engage resources to manage resource constraints that may arise in the course of workstream delivery
• Effectively allocate the scope of work between one’s self, external contractors and business line talent as needed
• Develop the program delivery, technical and soft skills of the program team members and one’s self
• Build MTN’s overall program execution capability
• Contribute to the knowledge repository for cross functional and cross market knowledge share - compile and constantly refine the MTN delivery playbook
• Perform post mortems of strategic workstreams and related programs to enable continuous improvement
• Improve and standardise the quality and effectiveness of relevant key projects’ performance management processes
• Uphold the MTN values in the performance of one’s duties and role model the values for colleagues
• Implement and improve tools, processes and people management techniques to build the overall capacity to deliver, the ability to track progress and impact to manage risks
• Serve as a subject matter expert on workstreams within one’s portfolio and share best practices learnt with other program leads and teams
• Build a culture and capability of continuous improvement in the Group Transformation Team and in the organisation more broadly 
• Accountable for controlling and managing Capex and Opex spend for the Group Strategy and Transformation Office

Qualifications
Education:

• Minimum 3-year Academic Degree
• Post graduate qualification (MBA/CA/Masters) advantageous 

Experience:

• Minimum of 5 - 8 years of experience delivering complex programs and highly analytical, multi-stakeholder workstreams, ideally in a leading consulting or multinational organization
• At least 1 year of telecommunications industry experience preferred
• Work across diverse cultures and geographies
• Proven track record of delivery

Competencies:

• Resilience and agility: Ability to lead complex, ambiguous, high profile programs and deal with the volatile nature of a program environment. Strong tenacity and ability to quickly ramp up on content areas
• Leadership skills: Ability to get along with, listen to, speak to, and manage people’s expectations. Strong communication skills at all levels and the ability to easily collaborate with teams, internal / external stakeholders with or without formal reporting relationships
• Problem Solving skills: Analytical and critical thinking are essential in evaluating problems and reaching solutions. This skill requires at times logical methodical approach and in other situations creativity and lateral thinking. Persuasion and negotiation will be also important. 
• Execution and Implementation Skills:  Reliability, results-oriented, proven track record of delivery and can-do attitude 
• Challenger mind-set: Ability to engage with senior business stakeholders and challenge the status quo utilizing data analytics and problem-solving capabilities
• Holistic View and Attention to Detail: Balancing the big picture view and attention to detail is a crucial skill to build trust with stakeholders at all levels. Developing strategies and producing error-free deliverables, shows that the Transformation office is thorough and recommendations are solid. 
• Prioritisation management: Ability to make best out of the allocated time and resources  

Apply Before: 01/28/2026