Jobs at Nintex

About the role: 

• Associate Engineers know the ins and outs of development. As an individual contributor, you are building a solid foundation at Nintex. You are focused on tasks assigned to you within your teams. You reliably deliver your work, typically with the support of other engineers. Furthermore, you will be collaborating with your team colleagues on a Hybrid working model to allow for further upskilling and interaction.
• You deliver software artifacts and assist in designing practical solutions for product features and small-scope engineering challenges. You will break down medium-sized engineering challenges by collaborating with senior engineers. You will regularly demonstrate ownership and successful resolution of small issues. All your deliverables will adhere to Nintex’s Secure Software Development Lifecycle and other relevant guidelines.  
• We expect Associate engineers to show a marked progression toward Level 3 within one-two years at Nintex.  

Your contribution will be:  

• You write clear and correct code that can be easily understood and always adheres to Nintex coding guidelines and standards.
• You participate in the design and development of products and features.
• You attend and contribute to team ceremonies and meetings (daily scrum meetings, planning meetings, demos, and development retrospective meetings.)
• You provide clear and actionable technical feedback to the team for pull requests and peer reviews.
• You communicate progress to the team and delivery manager regularly and seek guidance when required.
• You proactively improve the test coverage and documentation of existing code (e.g., unit tests, automation tests, etc.)
• You perform proactive testing of your work.
• You take responsibility for quality by owning and fixing defects.
• You regularly contribute new ideas and maintain focus on continual improvement.
• You observe and learn about the incident management process and participate under the guidance of senior staff.
• You promote our culture through the Nintex tenets. 

To be successful, we think you need:  

Strong Front End with React:

• JS; CSS; Typescript
• Experience with C# or NodeJS on the back end is preferred.
• CI/CD exposure would be beneficial.
• Azure Cloud exposure would be beneficial.
• GitHub
• Unit testing

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About the role: 

• You pursue and demonstrate a sound and deepening knowledge of DevOps fundamentals, including infrastructure automation, configuration management, quality, and security. With the guidance of more experienced Engineers, you deploy infrastructure into multiple environments, using automation where applicable.  You are starting to actively participate in the design, development, and implementation of infrastructure, pipelines and other DevOps capabilities. You aggressively develop your knowledge of available pipelining, automation, and other DevOps technology, such as GitHub Actions or Azure DevOps Pipelines. 

Your contribution will be:  

• You are proficient in fixing medium complexity issues independently. You develop appropriate automated tests to ensure your fixes succeed and are durable.
• You demonstrate a sound understanding of DevOps fundamentals and can guide junior engineers as needed.
• You balance your project time by learning new technical skills and techniques that will enhance your work productivity. You seek opportunities to effectively employ your new skills and techniques.
• You are knowledgeable in the Nintex scripting toolset, including PowerShell, Python, pipeline YAML, and others.
• You implement appropriate telemetry to inspect and meaningfully report relevant DevOps metrics.
• You solve well-defined tasks leveraging existing DevOps patterns and examples.
• You deploy services into environments (including production) following Nintex’s deployment guidelines and automated pipelines.
• You contribute to projects which expand your knowledge of all mainstream DevOps functions.
• You write correct configuration and code (e.g., YAML pipelines, etc.) following Nintex guidelines and ‘accepted’ best practices. 

To be successful, we think you need:  

• You own and manage infrastructure components of medium-to-large complexity.
• 2-3 years experience in a DevOps role
• Have experience cloud infrastructure such as Azure, AWS and GCP
• Experience working with containers i.e. Kubernetes, AKS
• Experience maintaining and deploying CI/CD pipelines

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About the role:

• Automation Test Engineers focus on automation and work in parallel with their peers on larger test automation projects. You demonstrate a thorough understanding of test automation frameworks and contribute to their support and maintenance. You proactively coach junior members of your group to develop a stronger testing team. You tackle QA issues while adhering to Nintex’s Secure Software Development Lifecycle and other relevant guidelines. 
• We are seeking an Automation Test Engineer who focus on automation and work in parallel with their peers on larger test automation projects. This individual should demonstrate a thorough understanding of test automation frameworks and contribute to their support and maintenance. 
• You will be joining a team that is contributing to GenAI features on our product roadmap. There is a high learning opportunity to create AI features that scale across the development teams. This team is currently using Node.js on the backend, React on the frontend and Azure for our cloud infrastructure. For our automation, we are looking for people with experience in either Selenium or Playwright and a real interest in AI. The role is hybrid in Johannesburg.

Your contribution will be:  

• You create both end-to-end and integration tests independently. 
• You independently create and maintain CI/CD pipelines and ensure their smooth operation.
• You write moderately complex code to mock-out services for supporting testing activities.
• You independently diagnose the root cause of defects and enable engineers to fix them on time.
• You assist in automating non-functional tests with tools that align with Nintex engineering principles.
• You proactively learn from others’ testing and test automation best practices while prioritizing learning to support your delivery team.
• You own testing activities, seek functional clarity from stakeholders where required, and collaborate on acceptance criteria, manual testing, and automation.

To be successful, we think you need: 

• 3-5 years of relevant work experience in test automation within software development environments. 
• Demonstrable experience in designing, developing, and executing automated test scripts using tools like Selenium, Cypress, or Playwright. 
• Experience in testing web applications, APIs, or AI-based systems is a plus.  
• Proficiency in one or more programming languages commonly used for test automation, such as Python, Java, JavaScript, or C#. 
• Ability to write reusable and modular test scripts as part of the automation process. 
• Experience with testing frameworks like JUnit, TestNG, PyTest, or other similar tools for running and managing automated tests. 
• Hands-on experience working with CI/CD pipelines using tools like Jenkins, GitLab CI, or CircleCI to automate testing as part of the deployment process. 
• Ability to automate API tests for integration points between systems.  

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About the role: 

• Associate Engineers know the ins and outs of development. As an individual contributor, you are building a solid foundation at Nintex. You are focused on tasks assigned to you within your teams. You reliably deliver your work, typically with the support of other engineers.   
• You deliver software artifacts and assist in designing practical solutions for product features and small-scope engineering challenges. You will break down medium-sized engineering challenges by collaborating with senior engineers. You will regularly demonstrate ownership and successful resolution of small issues. All your deliverables will adhere to Nintex’s Secure Software Development Lifecycle and other relevant guidelines.    
• We expect Associate engineers to show a marked progression toward Level 3 within one-two years at Nintex.  

Your contribution will be:  

• You write clear and correct code that can be easily understood and always adheres to Nintex coding guidelines and standards.
• You participate in the design and development of products and features.
• You attend and contribute to team ceremonies and meetings (daily scrum meetings, planning meetings, demos, and development retrospective meetings.)
• You provide clear and actionable technical feedback to the team for pull requests and peer reviews.
• You communicate progress to the team and delivery manager regularly and seek guidance when required.
• You proactively improve the test coverage and documentation of existing code (e.g., unit tests, automation tests, etc.)
• You perform proactive testing of your work.
• You take responsibility for quality by owning and fixing defects.
• You regularly contribute new ideas and maintain focus on continual improvement.
• You observe and learn about the incident management process and participate under the guidance of senior staff.
• You promote our culture through the Nintex tenets.

To be successful, we think you need:  

• Full stack engineer with stronger front end skills
• Strong knowledge of Nodejs and React
• Good work ethics, communication and time management skills

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About the role:

• The Engineering Manager is responsible for the development and on-time delivery of all technical aspects of a Product (or part thereof), in accordance with the Product plan, which should meet or exceed Nintex’s quality standards.      
• Engineering Managers work in partnership with Product Managers and are responsible for maintaining the product backlog, iteration planning, communicating stakeholder requests and managing the ongoing development of team members. 
• You will be leading a team that focuses on providing an architecture to support the efficient delivery and integration of AI-enabled features targeting team efficiency in creating and maintaining assets while facilitating cross-platform use cases and consistency. This is a great opportunity to lead a team running AI features into production and make a real impact for Nintex as well as our customers. The role is hybrid in Johannesburg.

Your contribution will be:  

Engineering 

• Ensure your team writes correct code (e.g. NodeJS, semantic HTML, pipeline YAML, etc.), following Nintex standards, guidance, and training materials.
• Know the core concepts in the Service Reliability strategy and manage your team’s services to SLOs and SLIs.
• Work closely with Product Management and User Experience Designers to define required product features and behavior in detail, sufficient to create the required design, resourcing, and development plans.
• Monitor new code and designs to identify where test coverage needs adjustment. Make sure that the test requirements are met and integrated into pipelines appropriately.
• Gather and assess all the relevant input to make quality, durable decisions  
• Champion quality, making sure it is a priority in your team and across projects.
• Follow security best practices, oversee the creation of secure code, and lead teams in threat modeling.  

Delivery 

• Understand and run your team according to agile principles and use data (velocity, burn down, etc.) to track status and improve team performance.
• Maintain unobstructed vision of the risk factors in your workload including the amount of change introduced, cross-discipline developments, cross-product integrations, or the introduction of new development tools and methodologies.
• Proactively raise any risks or foreseeable changes to previously communicated schedules.
• Identify opportunities and contribute to initiatives that reduce and standardize tooling to streamline our processes, “ways of working” and reduce overhead.
• Collaborate with Product Management to prioritize user stories in line with the product roadmap and to plan product release timelines.  
• Oversee the development of all product features in your domain in a manner that meets delivery commitments.
• You play your assigned role in the Incident Management process, including contributing where your technical and problem-solving skills apply, and also creating space for your staff to engage as the incident’s impact level requires. 

Team Management 

• Coach, support, and enable team members in achieving personal growth and career objectives.
• Lead by example by promoting and embodying Nintex’s values.
• Conduct effective team workforce planning and forecasting.
• Create training plans collaboratively with your team members to produce the skill sets required in the relevant domains.
• Lead hiring cycles and contribute to designing the organizational hiring process. 

To be successful, we think you need: 

• 2+ years managing an engineering team 
• High-level knowledge of Generative AI (basics)
• Experience leading a team that is working on GenAI features would be highly beneficial
• Background in software engineering/data engineering
• Azure and ADO advantageous 

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About the role: 

• A Technical Content Manager at Nintex is responsible for a regional Technical Content group and the production and delivery of Help content in a variety of formats for a diverse audience of Nintex customers, partners, and employees.  
• This role includes direct contributions to content development, maintaining high-quality standards, and adhering to the global team’s Kanban process for efficient project tracking and completion. The Technical Content Manager will work closely with cross-functional stakeholders to support project goals, provide guidance to writers, and ensure all deliverables meet company standards and deadlines. 
• This is a hands-on role that requires strong collaboration with other regional Technical Content teams, globally distributed product teams, as well as a combination of strategy/tactical execution and the ability to collaborate and communicate up and down the organization.  
• As part of Nintex R&D, this Technical Content Manager will also work with different departments and teams within and outside of Nintex R&D including: Customer Success, Support, Community, and various outside vendors. 

Your contribution will be:  

Build on and refine our technical content. This includes the following duties and deliverables: 

• Develop, implement, and maintain technical content that increases users’ ability to understand our products and services, how to use them in a real-world scenario, or solve a problem (deflecting support cases).
• Provide forums for and encourage product consumer feedback on technical content.
• Assist in the creation and maintenance of internal technical content for R&D teams, including technical diagrams, incident run books, technical knowledge base content.
• Hands on technical writing, editorial assistance, and guidance.
• Manage localization processes.
• Manage and maintain the global Kanban process and global standards within the regional group.
• Working with stakeholders and the global Technical Content team providing input to style guides and guidelines for documentation. 
• Enable data-driven responses to evaluate and build upon our existing and new content. 

Leadership and management of our Technical Content team. This includes the following duties and deliverables: 

• Build on technical and soft skills capabilities across the team.
• Ensure alignment with global Technical Content team.  
• Examine and determine how to grow technical content externally and internally.
• Set group and individual goals.
• Contribute to global Technical Content strategy, OKRs, and direction.
• Conduct performance and salary reviews. 

Department management: Attend to and, where required, expand on the efficient running of the group. This includes: 

• Budget and P&L responsibility for technical content.
• Proactively manage relationships with external providers, including management of contractor and vendor agreements.
• Promote the function of the technical content team within the company and the resources the technical content team provides. 

To be successful, we think you need:  

• Bachelor’s degree in English, Communications, Technical Writing, Computer Science, or a related field. 
• Advanced degrees or certifications in Technical Communication, Information Design, or Project Management may be preferred or advantageous.
• 2-3 years in a management or team lead role, overseeing writers or content creators, preferably in a technical or software-related environment.
• 7+ years in technical writing, content development, or a related field, with a strong portfolio of technical content, preferably for software products.
• Familiarity with MadCap Flare (or other technical writing authoring tools), Azure DevOps, and collaborative tools (e.g., Slack, Teams, GitHub).
• Familiarity with localization of technical content may be preferred or advantageous.
• Familiarity or experience with innovation in technical writing processes, e.g., use of AI, may be preferred or advantageous. 

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About the role:

• Senior Automation Test Engineers work on large testing projects and crucial product areas. Using your experience, you guide other team members to improve testing, test automation, and quality. Others seek you out for expert technical guidance on testing. You mentor and build the team’s productivity and efficiency in testing and quality. 
• You will be joining a team with highly-motivated individuals with a strong-growth mindset – professionally and personally! 
• This role is hybrid in Johannesburg.

Your contribution will be:  

• You provide guidance on test architecture and drive product releases from a test and overall quality perspective.
• You independently write and execute integration and E2E tests. You leverage the Test Pyramid and provide guidance when determining which tests are candidates for Unit, Integration, and E2E tests.
• You have an in-depth understanding of CI/CD pipelines and lead initiatives for incorporating continuous delivery.
• You assist in building and maintaining Test Automation Frameworks and seek ways to increase test automation coverage across product teams.
• You provide detailed estimates on both the planning and testing stages.
• You assist in decision-making around tooling, automation practices, and testing solutions.
• You demonstrate a strong focus on non-functional testing (performance, security, accessibility, reliability, etc.) and build out automated testing solutions aligned with Nintex engineering principles.
• You attend and contribute to team ceremonies and meetings (daily scrum meetings, planning meetings, demos, and retrospective meetings).  
• You actively look at ways to improve your team’s quality and testing landscape and encourage re-use and knowledge sharing.
• You proactively communicate to your team and delivery manager on your work status and seek any help required.
• You provide ongoing technical guidance to junior members on automation and testing.

To be successful, we think you need: 

• 5+ years experience in automation testing
• Experience automation DevOps pipelines (Azure DevOps etc)
• Strong proficiency using Selenium or PlayWright  
• Interest in AI is advantageous 

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About the role: 

• The Senior Customer Experience Manager (CEM) is responsible for adoption, usage, and account growth for existing top annual recurring revenue (ARR) customers of Nintex. This role includes relationship development, exploring new Use Cases, evangelism, and partnering directly with Nintex Professional Services or Implementation Partners for enablement of Nintex products to existing customers, and to the specific top customers’ partners. Helping our top customers get the most out of their Nintex investments, assisting their partners in the process, and driving adoption, usage, account growth, and high renewal rates is the key charter for this role. 
• Through relationship building and frequent communication, the Senior CEM will assist in improved product adoption, increased knowledge of Nintex license policies, and help to maintain a high level of customer satisfaction ensuring an outcome of timely renewals.  Customer interactions will be focused on the top accounts by vertical, size and annual run rate.
• This position also serves as a highly collaborative conduit between customer success, support, product, and sales and requires the ability to prioritize and manage multiple competing projects simultaneously. Critical elements to success include being proactive, results-driven, tenacious, and possessing the proven ability to engage and influence all levels of customers from business teams to executive and senior management. Assure the customer is fully onboarded, engaged, and utilizing the solution in such a way that in 90-days post commencing, the customer will claim they have achieved at a minimum the first value hurdle they have set. 

Your contribution will be:  

• Establish a good understanding of the customer’s goals and other KPIs to provide advice on effective implementation, identifying roadblocks or risks, and providing assistance when necessary to ensure strong adoption and customer satisfaction.
• Onboard follow ups and engagements with customers at the end of the pre-sales lifecycle; aligned closely with the regional sales teams in reinforcing customer retention, renewal, adoption and delivery goals.
• Capture Use Cases and develop customer advocacy through testimonials, case studies and participation to Nintex events.
• Proactively assist efforts of Sales and Professional Services teams with the growth and depth of strategic relationships within assigned customers.
• Partner with Customer Success Managers and Sales to drive usage and adoption on slow and low use customers.
• Partner with the Presales & Sales team to upgrade the existing Nintex customers to Nintex latest and greatest platforms and technologies.
• Serve as the escalation point for customers, driving issues to resolution either individually or via the appropriate Nintex team members.
• Working cross-functionally with all Nintex departments to escalate customer issues, remove roadblocks, communicate customer challenges, and provide key feedback to ensure we are continuously focusing on improving the custome
• onboarding experience.
• Tracking and measuring business impact, risks and successes, and reporting out to cross-functional stakeholders. While working with the customer, you will be adept at unearthing issues such as financial risk, retention risk, risk of drop off fro
• usage and either address or communicate back to internal teams so they can mitigate and ensure total customer satisfaction.
• Staying on top of all new product enhancements in order to add maximum value to the customer, ensuring they are aware of all solutions in Nintex portfolio.
• You will be responsible for the timely renewal of all assigned contract renewals. This involves working directly with customers and partners to ensure timely and accurate execution.
• Provide accurate monthly renewal forecasting
• You will have regular check-in calls to the end users.
• You will ensure Salesforce is kept updated with customer information and every conversation is captured.
• You will use customer usage data to drive customer success through the use or proper leveraging of Nintex products. Proactively manage each customer’s business needs and environments.
• You may be required to complete reasonable additional duties or tasks, as directed by your manager.

To be successful, we think you need:  

• 7+ years’ experience in systems application consulting or account management, either via a SaaS or internal IT organization, or externally with a consulting firm or a software provider.​
• 3+ years’ Nintex Workflows or Nintex K2 experience (with some preferred customer/business-facing experience) will be a significant plus.​
• 3+ years of Experience working in regional roles across GCC / MENA​
• Experience working in a channel-led organization is a plus.
• Must be able to interact and communicate with individuals at all levels of the organization.​
• Experience working as Point-of-Contact for internal and external coordination of specific programs and initiatives with customers.​
• Experience segmenting customers, providing different levels of outreach, from tech touch to personalized interaction 

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About the role: 

• You are responsible for ensuring the development of high-quality data engineering products and services, delivered on time and to acceptance criteria. 
• You are a respected technical leader within your team and demonstrate ownership and technical excellence. Your advice is sought by your teammates to resolve complex technical problems. Your focus is on meetings your team’s requirements for data engineering solutions and you have vision for developing data engineering trends and how to apply them in novel ways to the most complex on your team
• You will be joining a team with highly-motivated individuals with a strong-growth mindset – professionally and personally! The team is currently working on rolling out a new Data Platform for the entirety of Nintex by utilizing the latest cloud technologies.
• This role is hybrid in Johannesburg.

Your contribution will be:  

• You identify and pursue opportunities to create or improve organizational data standards.
• You design and implement data engineering solutions that adhere to Nintex guidelines in support of security, disaster recovery, scalability, availability, reliability, and durability.
• You design, code, and unit test data engineering components and features that can be released / deployed through automation.
• You make informed recommendations about the data engineering technology appropriate for implementing a solution.  
• You improve data quality through testing, tooling and continuous evaluation of the data engineering process and product.  
• You work collaboratively with data analysts, data scientists to create valuable insights from complex data.  
• You contribute to the support and maintenance of products or services, including liaising with the support team to resolve issues that have been escalated to the product team.  
• You apply different data pipeline architectures appropriately to meet product requirements (data warehouse, data lake, data lakehouse, etc.).  
• You advise on the implications of different distributed storage and computing technologies when applied to the complex data engineering requirements.
• You contribute to the hygiene processes to improve and harden data delivery within the team.
• You are an active part of the incident management process, including on-call rotation and unblocking technical and operational decisions.
• You work with data providers to document the incoming data stream’s domain boundaries, field datatypes, and term definitions in sufficient detail to enable transformation of the data for end-user consumption.
• You contribute to organizational data standards and architectural patterns and practices for the data domain.

To be successful, we think you need:  

• 5+ years experience in data engineering
• Bachelor’s degree in computer science
• Cloud Platform, i.e. AWS / Azure / GCP
• Cloud DBMS, i.e. Databricks / Snowflake / Amazon Redshift / BigQuery
• Distributed Data frameworks, i.e. Hadoop / Spark / Flink
• Programming, i.e. Java / Scala / Python
• SQL, any variant is a good foundation but HiveQL / Spark SQL preferred
• Database modeling, i.e. Snowflake Schema / Star Schema / Data Vault

Additional skills (advantageous):

• Streaming and event-driven systems, i.e. Apache Kafka / Azure EventHubs / Spark Structured Streaming
• Data testing, i.e. unit tests and quality enforcement
• DevOps platform, i.e. Azure DevOps / GitHub
• Scripting, i.e. Bash / Powershell
• Infrastructure as code, i.e. Terraform / ARM templates / AWS Cloudformation

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About the role: 

• The Technical Specialist is responsible for assisting and mentoring customers in all aspects of upgrading a customer’s solution from legacy Nintex product. This individual is a technical workflow professional, providing customers with an upgrade assessment and then assisting customers through the upgrade process via a series of calls, screen share sessions, and hands-on assistance to make sure everything goes well all the way through testing and customer acceptance. This will include analyzing and upgrading workflows and forms from Nintex O365 to the latest Nintex product versions. This role is hybrid in Johannesburg.

Your contribution will be:  

• Become familiar with Nintex O365 workflows.
• Become familiar with Nintex Workflow Cloud.
• Become familiar with the Nintex migration tools.
• Understand the underlying architecture of the Nintex migration tools.
• Test and automate testing of migrated assets.
• Discussing upgrade roadmap/approach with customers.
• Provide remote assistance and guidance to customers and partners to drive workflow upgrades to completion.
• Understands customer key use cases.
• Tests developed solutions to ensure conformance with technical and functional requirements and ensures quality assurance.
• Ensure best possible performance, quality, and responsiveness.
• Identify bottlenecks and bugs and devise solutions to these problems.

To be successful, we think you need:  

• BSc degree in Computer Science or related technical field involving systems engineering or equivalent practical experience
• Understanding of Agile and SCRUM methodologies
• Understanding of software solution consulting
• Any workflow design experience an advantage
• Knowledge of SQL an advantage