Jobs at Public Protector South Africa

REQUIREMENTS

A degree or National Diploma in any of the following fields:

• Law/Auditing/Forensic Accounting/Forensic Investigations 

Minimum

• three (3) years Investigation experience and/or Forensic Investigations and Forensic Auditing Good understanding of legislative prescripts that give mandate to Public Protector SA Computer literacy 
• Understanding of Public Service Administration Knowledge and application of Case Management System (CMS) or other computer management systems Knowledge of auditing or investigation techniques A valid driver’s license Fluency in English and other official language relevant to the Province/Region 

COMPETENCIES, SKILLS & KNOWLEDGE

• Knowledge of Good Governance principles Excellent negotiation, mediation and conciliation skills (Alternative Dispute Resolution) Legal research skills Legal interpretation
• Knowledge of Case Management or similar computerised management system Good general and Report writing skills
• Project Management skills Forensic investigation skills will be an advantage Effective general management and administration skills in addition to above
• Ability to timeously resolve queries and finalise investigations, and make appropriate recommendations to effectively address maladministration and correct service delivery failures Legal research and interpretation of statutes 
• Production of high quality reports Must have strong ability to initiate hearings, gather information and evidence
• The position requires individuals who are objective, impartial and initiative Must be able to eal with complaints, resolve, rectify, make presentations and generally act without fear, favour or prejudice.

ATTRIBUTES

• Respect Transparency and Accountability CourtesyTeam player  Integrity.

KEY RESPONSIBILITIES AND DUTIES

INVESTIGATIONS

•  Conduct investigations on maladministration, undue delay and conduct failure using various investigation techniques in accordance with PPSA service standards.
• Prepare Investigation Plans for each allocated matter.
• Apply Alternative Dispute Resolution (ADR) process to resolve reported complaints
• Keep complainants informed of the progress of the investigation.
• Prepare letters, memos and reports and submit to the supervisor within timelines set in the investigation plan.
• Draft Investigations and closing reports.

STATISTICAL REPORTING 

• Submit prescribed accurate and complete monthly and quarterly statistical reports to the supervisor.
• Ensure the case management system is updated for accurate reporting.

CUSTOMER SERVICES

• Keep complainants informed of the progress of the investigation.
• Adhere to PPSA Service Standards.

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REQUIREMENTS

• A degree or equivalent qualification in any of the following fields Law i.e. LLB or B Proc/Auditing/ Accounting/ Forensic Investigations/ Criminology/Policing
• A minimum of 5 years’ experience in conducting investigations, including of which 3 years must include supervisory.
• Good report writing skills
• Good understanding of legislative prescripts that give mandate to Public Protector SA
• Good understanding and experience in the application of Microsoft Office applications
• Experience in the Public Service Administration
• Proven experience in the application of Case Management System (CMS) or other case management related system
• Experience in financial management system (forensic audit)
• A valid driver’s license
• Fluency in English and other official language relevant to the Province/Region.

COMPETENCIES, SKILLS & KNOWLEDGE

•  Good understanding of the principles of governance and administration in the public sector.
• Good understanding and knowledge of public procurement Law.
• Knowledge and application of Case Management System (CMS) or other computer management system.
• Interpretation of legal prescripts.
• Ability to produce quality reports.
• Knowledge and understanding of financial management system (forensic audit).
• Alternative Dispute Resolution (ADR).
• Knowledge of auditing or investigation techniques.
• Interviewing skills.
• Knowledge of good governance.
• High level of negotiation skills.
• Research skills.
• Case Management

ATTRIBUTES

•  Respect Transparency and Accountability Courtesy Team player Integrity

KEY RESPONSIBILITIES AND DUTIES

INVESTIGATIONS 

• Conduct investigations on complaints relating to: Maladministration in state organs and parastatals, Abuse or unjustifiable exercise of power or other improper conduct or undue delay by persons performing a public function, and any act or omission by persons in the employ of government which may result in improper prejudice to any person.
• Participate and conduct investigations on systemic administrative deficiencies or interventions relating to service delivery and incidents of maladministration and corruption

FORENSIC INVESTIGATIONS 

• Conduct forensic Investigations on matters referred to the Public Protector South Africa.
• Conduct financial audits, forensic analysis and data analysis

ASSETS MANAGEMENT 

• Manage assets and equipment allocated to the Unit

PRODUCE INVESTIGATION REPORTS

• Write detailed investigative reports summarizing findings.
• Maintain accurate logs and records for each step of the investigation.

ADHERENCE TO LEGAL AND ETHICAL STANDARDS

• Ensure all procedures comply with legal protocols.
• Maintain objectivity, confidentiality, and professional ethics throughout the investigation.

HUMAN RESOURCES MANAGEMENT

• Supervise Investigators and Junior Investigators.
• Ensure compliance with Human Resources Management policies and procedures.
• Perform any other duties allocated by the Provincial Representative