Jobs at RCL Foods

The purpose of the Role is to work in conjunction with the Business to:

• Identify, design and specify application solutions that meet business requirements and achieve the business benefit. 
• Facilitate the implementation of identified solutions utilizing recognized project management methodologies.
• Support and maintain existing application solutions in the Business to ensure optimal use of the solutions

Minimum Requirements    

• Degree in Information Technology / BCom / National Diploma in Information Technology.
• Minimum of 4 years’ experience within the relevant business function or information technology environment. (SAP ECC 6 with HR Personnel Admin, Payroll and Time Management)
• Demonstrated success in team leading and managing projects relating to superior performance and continuous improvement.
• Valid Code EB drivers' license
• Exposure to the following system will be an advantage: HR Interfaces, BesTime Time and Attendance system, workflow systems, HR Manage (Learning and Performance Appraisals), Power BI, SAP BI, SharePoint, SAP products – Query Manager, Data Sync Manager, Variance Monitor, Siamese.

Duties & Responsibilities    
SAP HCM Monthly Maintenance Life Cycle

• Assist the Support Team to resolve calls related to Human Resources (Organizational Management, Personnel Administration, Payroll South Africa, Time and Attendance, Leave and absence management, Learning, Performance Management and data interfaces) requests across RCL Foods Business Units. 
• Coordinate the monthly system maintenance life cycle from receiving a helpdesk ticket, through the steps of problem analysis, root cause analysis, system config analysis, solution implementation, unit testing, user acceptance tests, change management and system updates.
• Lead the team in the monthly action list work sessions by determining priorities based on urgency and importance along with the relevant business owners and specialist users.
• Analise business requests to provide clear problem definitions and liaise with necessary technical experts/external consultants to resolve technical system issues related to the SAP HR Module.
• Guide the business and technical teams to provide sustainable solutions and system changes in line with the internal guiding principles and templates.
• Manage the SAP Landscapes to ensure continues alignment between Development, Quality Assurance and Sandbox systems.

External Services Management

• Monitor and ensure alignment of external services as specified in the contract agreement.
• Build and maintain healthy relationships with the relevant service providers.
• Ensure contract agreements are in place and up to date.
• Cost management and on time invoice payments are as per the agreement and approved purchase orders.

Technical Expertise

• Provide ongoing advice and support on best practice to ensure continuous improvement within business systems and applications.
• Develop specialist knowledge of HR Systems, identify opportunities to deliver best value solutions to make recommendations to the Applications Manager.
• Identify opportunities to deliver best value solutions and make recommendations to the Applications Manager regarding the best use for applications applicable to HR processes.

System Opportunity Identification

• Support the Applications Manager and the Business in identifying IT application solutions to address key Business requirements within the following Human Resources functions: Organizational Management, Personnel Administration, Payroll South Africa, Time and Attendance, Leave and absence management, Learning, Performance Management and data interfaces.
• Quantify savings and efficiencies related to these opportunities and draw up Business Case documentation for submission to the Applications Manager.

Application Development, Enhancement, and Implementation

• Serve as a liaison between the Business and technical consultants to ensure the implementation of identified system enhancements for all HCM related processes.
• Review and analyze technical specification documents prior to sign off by the Applications Manager and handover to developer(s).
• Execute on IT systems implementation projects.
• Meet with relevant Business representatives to establish, understand, and document detailed business requirements to be met by the project.
• Compile and agree a scope definition document as well as functional specification document and ensure that full sign off is achieved prior to implementation.
• Assist with the calculation of the business case and return on investment with relevant Business users and stakeholders.
• Prepare the project plan by engaging all relevant parties.
• Plan for project-related hardware and software requirements by liaising on an on-going basis with the infrastructure and technology teams.
• Compile and store project documentation (including business process flow charts, functional- and technical specifications, end user training material and project plans).
• Ensure constant communication with developers and full testing of the solution and identify and resolve problems or constraints prior to user acceptance testing.
• Work in conjunction and communicate with the Business to implement the system.
• Report on the realization of the Business case and identified KPI’s.
• Provide post-implementation support to all end-users.
• Prepared to take on the Team Lead role during project implementations.

SAP User Profile Maintenance

• Communicate with GRC team to assist with creation and maintenance of user profiles in SAP in keeping with risk and audit standards.
• Authorize user access for new and existing users via the User Authorization Request (UAR) workflow.
• Assist with resolving user profile audit queries

System Auditing

• Conduct regular system compliance audits and health checks for HR systems.
• Report on system non-compliance by users to the Applications Manager.
• Identify and highlight business risk to the Applications Manager because of non-compliance.
• Recommend compensating controls to the Applications Manager
• Follow the internal IT Governance Controls to ensure audit compliance.

Reporting

• Do requirements analysis and functional specification for any new report development that is requested by business.
• Maintain and proactively enhance reports.
• Work closely with the Data insights team to ensure data flow from all ERP systems to data warehousing and BI platforms are correct and validated.
• Understand the dashboards and reporting, source data to guide business in using these effectively for decision making.
• Support the technical and BI teams with data modelling and architecture design.

Integration Coordination 

• Work closely with the rest of the RCL Foods teams to address integration areas where HR data is shared with other applications (HR and non-HR systems).
• Follow and adhere to the company polies, Protection of Personal Information Act (POPIA), Promotion of Access to Information Act (PAIA). 

Teamwork and Self-Management

• Work closely with the respective super users and business users responsible for the different areas within the HR processes. 
• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritizing, and self- development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.

Deadline:27th July,2025

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The purpose of the role is to facilitate the achievement of customer collection targets, essential to the profitability of the Company, are met. and manage overdue accounts, reduce the Company’s risk and minimise losses.

Minimum Requirements    

• Relevant Qualification in Credit Management or a Finance Diploma or Degree
• Knowledge working on Syspro will be advantageous.
• At least 3 years’ experience in a credit and logistics environment.
• Must have experience in Unitrade and Makro accounts. 

Duties & Responsibilities    
Credit Control

• Generate and dispatch invoices or PoD’s on time to enable payment.
• Receive remittance advices from customers and allocate appropriately.
• Process all discounts and rebates for the Credit Supervisor to release before close of month-end.
• Clear all allocated cash in the General Ledger.
• Prepare stock tolerance journals accurately, matching all debits and credits on the  ERP system.
• Prepare General Ledger accounts for authorisation and release before statements are run.
• Run statements on the ERP system prior to agreed monthly deadlines and distribute to customers.

Customer Administration

• Maintain compliance to credit limits for each customer and highlight possible non- conformance to the responsible supervisor before they exceed defined limits.
• Liaise with customers to inform them of the balances once statements have been distributed, to ensure interim payment is made or to assist with application/documents for increases in credit limits where indicated by the credit analysis report.
• Report on all transactions on 60 days plus to the Credit Supervisor.
• Process ‘stop supply’ instructions on the ERP system where customer non-payment payment has occurred, ensuring that all of the necessary instructions and authorisations have been received.
• Where possible, liaise with customers to rectify account problems before “stop supply” instructions are implemented.
• Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer/account.

Claim Processing

• Investigate pricing claims on Syspro, print invoices and review deals on the system.
• Obtain authorisation for valid deals on the prepared pricing cover sheet and distribute within the department.
• Schedule the claim on the ERP system for pricing where no valid deal exists and provide supporting documentation to the relevant team members for processing.
• Manage stock claims (returns, damaged stock, shortage etc.) by initiating the document flow.
• Assess if credit has been passed on queries and, if it not, submit supporting documents electronically to the relevant site.
• Ensure stock claims are tracked on the ERP system and that queries are finalised.
• Manage invalid claims by providing the necessary proof or backup documents to the customer.

Teamwork and Self-Management

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self- development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
• Support and drive the business core values.
• Manage colleagues and client’s expectations and communicate appropriately.
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.
• Champion training and development of self and others through utilising available training opportunities.
• Participate in, and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.

KPI’s

• Accuracy of credit management
• Claim resolution/processing
• Standing of customer credit
• Percentage of customers over 60 days.
• Accounts reconciled and paid according to terms and agreed pricing conditions.

Deadline:23rd July,2025

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RCL Foods Beverages Team is on the hunt for a Lab Analyst within the Beverages Business Unit. The role will be based in Pretoria West and report to the Senior QC Technologist

The key purpose of this role is to ensure product quality and food safety is maintained on the production line by utilising QC checks put in place and lab analysis skills.

Minimum Requirements    

• 2 - 3 years working expierence in FMCG (Lab Environment)
• Diploma / Degree in Food Technology (Preferred)/Biotechnology

Duties & Responsibilities    
Laboratory In-Process Quality Control Tests:

• Chemistry and Sensory analysis of Mageu in process before mixing, after mixing, after pasteurization, and packaging.
• Perform CIP concentration tests to determine the effectiveness of plant cleaning.

End of Shelf-Life Analysis:

• Conduct end of shelf-life analysis to ensure product conformity.
• Report immediately to the QC Supervisor any product that does not meet the expected shelf-life period and quality parameters.

Hygiene Inspections:

• Conduct hygiene inspections for factory departments.
• Inspect factory workers for cleanliness, neatness, and proper use of protective clothing and equipment.
• Report immediately to the QC Supervisor any non-conformances found during hygiene inspections.

Packaging Quality Control Checks:

• Monitor quality control during packaging of cartons on an hourly basis.
• Report immediately to the QC Supervisor if any non-conformances are found.

Quality Control and New Product Development Projects:

• Assist with new product development projects as required.

Customer Complaints:

• Perform tests as required for customer complaints and send laboratory results to the QC Supervisor

ISO 22000 Compliance:

• Work according to ISO 22000 requirements with regards to standard operating procedures, policies, and record keeping.

Deadline:30th July,2025

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RCL Foods Beverages Team is on the hunt for a Temp Receptionist within the Beverages Business Unit. The role will be based in Pretoria West and report to the Human Resources Practitioner.

The key purpose of this role is to ensure that as a first point of contact for visitors, clients and employees, the successful candidate contributes to the smooth operation of the front desk.

Minimum Requirements    

• Matric / NQF 4 Equivalent.
• 2 years relevant experience in a receptionist environment
• MS Office Certificate would be advantageous

Knowledge

• Excel
• Microsoft office
• Able to operate a variety of internal/external telephone and communication systems.

Skills

• Excellent interpersonal and communications skills
• Precise attention to detail
• Ability to multitask
• Diplomacy when working with clients/customers/staff.

Attributes

• Excellent phone skills
• Strong technical and office skills

Duties & Responsibilities    
Reception/Visitors

• Answer all calls in a professional manner.
• Assist in always keeping the reception area neat and tidy.
• Ensure visitors to be attended to by staff and not roam the offices unattended.
• Ensure safety induction is conducted prior to granting visitors site access
• Carry out instructions given by management team.
• Managing Boardroom calendars
• Logistical coordination of Site meetings (arranging meals and meeting venue)
• Coordination visitor and new employee safety induction

Overnight express bags/parcels

• Ensure any overnight bag/parcels to be signed and handed over to the admin department.
• Making sure all documents signed for are received.

Inventory control on consumables

• Ensure accurate stock levels for PPE and Stationery are monitored by keeping record of stock leaving the strong room
• Share monthly report on stock levels and alert the Senior Buyer should numbers be below the set required level.
• Create workflows for consumables.

Task Coordination

• Coordination of weekend meals when production operates over weekends.
• Coordination of meeting meals upon request.

KPI’s

• Compliance with company policies and practices
• Alert and vigilant always
• Strict professional manner always

Deadline:30th July,2025

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We’re searching for a purpose-led trailblazer to lead our customer marketing team. In this role, you'll lead cross-functional partnerships between internal teams and customers, turning insights into shopper-first action. You’ll shape pricing, promotion, assortment, and in-store excellence - boosting profitability while elevating the plant-based shopper experience.

This isn’t just a job. It’s a chance to inspire communities, shift culture, and bring plant-forward living to life - at shelf and beyond.

Join a team that’s radically reimagining how kindness shows up in business - from boardroom to basket. Together, we’ll build a world that lives kindly, eats consciously, and grows responsibly.

Minimum Requirements    

• A degree or diploma in marketing, business management or other relevant discipline (minimum 3 years)
• Valid Code EB drivers’ licence

Experience and Skills 

• Minimum 3 to 5 years’ experience in category management and/or shopper marketing with demonstrated strength in:
• Category Management and Thought Leadership
• Net Revenue Management
• Shopper Understanding and Shopper Marketing
• Data analytics and insight generation using various data sources (e.g. Nielsen RMS & CPS, Circana, REX, Insights, ASK’d, etc)

Other core skills required:

• Budget planning and cost management
• Commercial acumen
• Project management
• Multifunctional skill base (financial, customer operations or marketing)
• Marketing and brand management
• Market research and interpretation
• Leadership standards and behaviours:

Growth Mindset

• Strategic Thinking
• Driven and capable of independent work
• Able to manage complexity and breadth while effectively managing time and conflicting demands

Duties & Responsibilities    

Category Management

• Analyse shelf health (on-shelf availability, right forward share, best shelf position).
• Analyse pricing data (from relevant pricing tools) with corrective actions where out of strategy.
• Monitor product availability, visibility and affordability and consolidate feedback into actionable plans for the customer team to implement.
• Use and leverage specific category insights.
• Execute brand standards (brand DNA) and support development and execution of channel-specific brand standards.
• Measure and review category performance; margin and customer profitability.
• Create specific shelf planograms for customers/categories, ensuring fair share of shelf for all category participants
• Conduct periodic updates of planograms with new launches.
• Conduct periodic reviews of planograms and ranging to ensure maximised shelf efficiency.
• Communicate with all account management and sales operations on any implementation initiatives to ensure smooth operation execution.

Information Analysis, Management and Reporting

• Provide detailed and precise reports to illustrate trends, predictions and relevant strategies, with a focus on NRM analytics.
• Analyse and interpret key data.
• Provide regular reports on category results, including NRM reports.
• Assist in the production of reports, data, presentations and any other items deemed necessary to support the sales function.

New Product Launches

• Develop and deliver new product launch plans in the trade, with required analysis and feedback.
• Support new product introductions for listing into mix.

Customer Relationship Management

• Ensure that critical customer information is available to the customer team.
• Identify customer information requirements.
• Follow up and ensure that sales team initiatives (customer plans) are effectively implemented with the identified customers.
• Prepare, analyse and present category reviews to customers and interact with customers on assortment analysis, category performance and ranging.
• Liaising and engaging internally with Supply Chain and the factory team

Category Planning

• Support the annual joint business planning process through data analysis and opportunity identification.
• Run customer-specific category management projects.
• Integrate research insights into the category process for actionable on-ground deliverables.
• Develop proposals and recommendations for customers in executing category management projects, including NRM initiatives.
• Liaise with the operations team to ensure smooth implementation, including NRM practices.

Performance Evaluation

• Measure and review category performance and customer profitability.
• Compile and consolidate business dashboards, scorecards and measurement.
• Conduct category performance analysis (incl. causes of deviation). Identify opportunities, including NRM opportunities.

Financial Management

• Manage the budgets within agreed limits and ensure that all initiatives are shown to be commercially sound, including NRM principles.
• Meet budgetary targets.
• Forecasting - working with the demand and customer teams in ensuring accuracy in category forecasting

Shopper Marketing

• Activate targeted shopper campaigns based on behavioural insights
• Translate shopper understanding into tailored in-store experiences and promotions
• Collaborate with the customer team to bring brand stories to life at shelf
• Align activation with channel dynamics and category roles for optimal ROI
• Support perfect store execution across touchpoints, ensuring consistency and impact

Deadline:27th July,2025