Jobs at RCL Foods

Job Description    

• RCL Foods is recruiting for a driven, highly energized and customer focused Code 10 Driver Salesman within the baking business unit.
• The suitable candidate will be responsible to performs tasks / activities associated with the transportation and sales of bread and confectionary. Calling on customers (traders and retail chain stores), taking orders and delivering mainly from vehicle -frequently for cash and new customer acquisition.
• This role will be based in Empangeni and reporting to the Distribution Manager.
• This role is a Permanent role.

Minimum Requirements    
Education

• Grade 12, valid Driver’s License and v a l i d PDP.

Skills

• Ability to read, write, understand and communicate in English.
• Good numeracy

Experience

• Min 2 years driving experience working in FMCG. Experience in delivering and selling FMCG product for cash to existing and new customers.

General

• To maintain a valid Driver’s Licence and v a l i d PDP
• Expected to work over weekends and public holidays
• Expected to work overtime as required
• Expected to be on stand by and to come in to assist in the event of driver absenteeism.

Duties & Responsibilities    

• Dress and Vehicle Duties
• Maintain a clean vehicle to ensure high levels of hygiene standards at all times.
• Wear and make use of the prescribed PPE clothing and equipment.
• Ensure driving compartment is clean and safe according to requirements for a work station in terms of
• the Occupational Health and Safety Act
• Checks his vehicle according to the checklist specified by the company
• Enter any faults onto the checklist.
• Sign the checklist as acknowledgement of the vehicle condition
• Faults of a serious nature to be reported to the supervisor and the vehicle to be sent immediately to the
• workshop
• Arrange a replacement vehicle if the repair will take a longer time to repair
• Adherence to the statutory rules of the road, thereby ensuring the safety of himself, his passengers and
• other road user vehicles.
• Immediately report any theft of vehicle, fuel or equipment or damage to vehicle to Logistics Manager
• Immediately report damage to third party vehicles or property to Logistics Manager
• Accidents must be handled in terms of the company laid-down procedures for damage, injuries and death

Stock and Loading

• Check that actual stock loaded matches the orders placed.
• Discrepancies are noted and brought to the immediate attention of the Route Controller
• Once satisfied that the load is accurate, the driver to sign acceptance of the stock i.e., Loading Sheet
• Check number of crates on load and sign acknowledgement of amount that must be returned
• Check that vehicle has been safely loaded to ensure road safety is not compromised
• Inspect quality of stock being loaded and report any problems immediately to the relevant authority
• If no choice but to proceed with delivery of substandard stock, customer to be made aware of this fact and not force customer to purchase the goods.
• Driver to assist with loading as and when required

Van Assistants

• Driver to take responsibility for and supervise van assistant
• Ensure van assistant is present at work and if not, arrange a replacement through the correct procedure
• Ensure van assistant is presentable and deals with customers appropriately
• Train and coach van assistant to ensure he is meeting company standards
• Report performance problems with van assistant to the Route Controller/Supervisor
• Create a harmonious working relationship with the van assistant

Sales and Customers

• Always be friendly, helpful and respectful towards customers
• Look for opportunities to increase daily sales by increasing sales to current customers and by gaining more customers
• If potential new sales area, driver to report to supervisor and sales manager to investigate further
• Any potential or actual customer losses to be reported to supervisor. Every attempt to be made to win back the customer and to supply market info. Be proactive on the route
• Report any issues that may affect company service levels such as serious delays, difficult unloading conditions or other such problems
• Driver liaises with customers weekly to ensure that customer service levels are maintained and that customers are retained on their routes.
• Driver to implement promotions with customers as and when required.

Deliveries

• Driver to ensure that the stock delivered to customer is according to the customer’s order
• Where sales are being exceeded against orders, the driver to be aware of stock levels at all times to ensure all customers on the route are supplied with their order

Key Responsibilities

• If sales exceed actual amounts on truck, arrangements to be made via cell phone for replenishment of
• stock, either by means of an alternative vehicle or by returning to the bakery
• Should further stock not be available, apologize to customers that are short-delivered
• All customers to receive their order but where this is not possible, at least some of their order
• Secure orders for the following day’s delivery and give the orders timeously to the sales department
• Ensure all crates delivered, are recovered and returned to Sunshine Bakery premises on the same day
• Driver to deliver or collect other items/products to or from customers
• Collect finished products from other bakeries/drivers and delivering to the customer when there is a
• breakdown
• Transporting personnel, material and equipment to / from specific locations
• Perform crate recovery to monitor and minimise crate loses.

Transactional Duties

• Secure and safeguard cash, paperwork and company stock. Make use of vehicle safe at all times
• Immediately deposit cash in vehicle safe on receipt of it
• Be vigilant in regard to counterfeit notes or fraudulent activities
• Be aware of possible robbery attempts and driver to take necessary precautions to avoid risk
• Accurately complete and /or handle transactional documentation. These include but are not limited to invoices, delivery notes, loading schedules, crate control documents, vehicle log sheet, petrol slips, vehicle check lists, and other related forms
• Checking and inserting the relevant information (quantitative/ qualitativdetails of activities.
• Forwarding of all documentation to the relevant personnel / departments for processing and ensuring all monies and loafage is accounted for
• Accurate recording of the route data
• Selling bread at the authorised price.
• Invoices raised of delivery quantity to match cash received and other paperwork such as ‘to pay’ or ‘bread on truck’
• Cash ups to be completed by the driver, in the presence of the supervisor, on return from a route
• Cash to be dropped immediately to minimize company risk
• All monies or paperwork to balance so that stock sold balances with cash received
• Driver to sign for shortages within 24 hours
• Driver to investigate shortage within further 24 hours

Product/Service Competitor Analysis

• Collect competitor sales / customer information
• Collect competitor product information
• Obtain competitor products

General

• Drivers may be required to assist in any aspect of the business from time to time as required. In
• particular, drivers may be required to perform the duties of van assistant or loader.
• Comply with health and safety standards in accordance with the Occupational Health and Safety Act
• Report any health issues to the supervisor that could affect his ability to drive safely

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Job Description    

• RCL FOODS is seeking a skilled and experienced Receptionist  to join our Commercial team in Randfontein to provide admin support to the cash office as well as bridge the gap between visitors and staff, help create a welcoming and efficient workplace and support internal teams ensuring all security measures and controls are adhered to.

Minimum Requirements    

• Grade 12/Matric 
• 2 years’ relevant experience as a Receptionist, Telphone Operator or similar function. 
• Excellent verbal and communication skills.
• Experience working on Microsoft Office (word, excel)

Duties & Responsibilities    
Reception

• Be at your desk on time to start receiving calls. Keeps a safe and clean reception area by complying with procedures, rules and regulations.
• Open boardroom to be clean (enough milk, water in fridge) to be ready for meetings. Call cleaning lady to clean boardroom before and after meetings
• Book all meetings in your diary and on the whiteboard for the day. Open e-mails. Meetings via e-mail - book and print - file after meetings in important meeting file.
• Lock doors of Boardroom, switch off aircon and lights before you go home.

Switchboard and Telephone

• Telephone – answer, be friendly, listen, help full, customer focus -write down messages in message book in detail and inform employees in time - you can e-mail messages if employee or managers not available. 
• Handle pressure with difficult customers – be patient and listen and make sure problem is solved.   
• Attend to complaints from customers and transfer calls to the right person.

Visitors and Customers

• Notify company personnel of visitor arrival. 
• Maintain security and tele communications system.
• Direct visitors by maintaining employee and department directories.
• Maintain security by following procedures, monitoring logbook and screening for safety.

Post

• Organize once a week or every second week to take out post at Post Office.

Packages received

• Receive packages by calling relevant department personnel or if someone is not here to sign for their package then sign for package, make copy and write in Package received book, person has to sign when received package.  File copy in Packages received file.

Adhoc administrative tasks

• Filing
• Updating records
• Follow security measures and controls