Job Description
- The main purpose of the job is to ensure exceptional delivery of Rectron goods and equipment to customers, in accordance with specific schedule provided, to the allocated area in an efficient and timeous manner.
Education/Qualification
- Matric or higher education
- Must have up to date and accurate drivers licence with no infringements
- Must have valid PDP at all times
Experience (experience required for the job)
- Minimum of 1 years’ experience as a driver
Skills & Competencies
- Responsible and careful individual
- Courteous and polite
- Good Attention to detail
- Ability to deal with unforeseen circumstances and report to management
- Ability to work under pressure
- Well disciplined’ individual
- Punctual
- Ability to lift heavy Boxes
- Fit to work
- Good paperwork administration
- Honest, Reliable
Job Dimensions
Driver Maintenance & Safety
- Escalate problematic issues promptly to the supervisor in order to generate solutions.
- Excellent customer service by being courteous at all times.
- Obtain accurate signed POD’s from deliveries and hand over to the supervisor timeously.
- Communicate general maintenance and licensing issues to your Line Manager
- Report any infringement, accident, notice of service, loss of stock, damage of stock, hijacking or any other important issue to your supervisor immediately.
- Adhere to driving rules and regulations of the road all times.
- Execute Rectron standards of excellence in your daily duties
- Assist with other job related duties as and when required by your line Manager
- General administration, Scanning of POD’s / Invoices into Microfile System
- General housekeeping and vehicle cleanliness
- Safeguard the cellular phone issued to them by the company and make sure that no unauthorized calls or use is conducted on this phone.
- The driver needs to inform their supervisor should they not be able to finish the set deliveries for the day
Vehicle Maintenance
- Report any damage or accidents to the Delivery Supervisor immediately
- Inform the Deliveries Supervisor of tyres or windscreen repairs that needs to be done
- Inform the Deliveries Supervisor of services needed every 10 000km
- Inform the Deliveries Supervisor of tyre rotation needed every 5 000km
- Make sure that every vehicle has a spare tyre & jack
- Make sure that every vehicle has a fire extinguisher
- Report all accidents to the nearest Police station within 24 hours after the accident, and get all details from all parties involved. Report these details to the Delivery Supervisor
Key Performance Indicators
Driving
- Excellent customer service by being courteous at all times.
- Execute Rectron standards of excellence in your daily duties
- Drivers must ensure they have the correct orders and quantity of boxes from the vehicle at the delivery point
- Drivers must ensure the customer signs and writes their name and surname legibly on the invoice or POD.
- In the event of an end user delivery ensure the receiving person matches the details on the POD, no invoice should be released to the end user.
- Upon arriving at work, the driver must perform a pre-trip safety check on the vehicle according to the Motor Vehicle Daily Inspection checklist set out in our company’s Health and Safety policy.
Reporting
- Report any damage or accidents to the Delivery Supervisor immediately
- Inform the Deliveries Supervisor of services needed every 10 000km
- Report any infringement, accident, notice of service, loss of stock, damage of stock, hijacking or any other important issue to your supervisor immediately.
Operations
- Accurate and timeous order delivery – all orders must be checked with the customer to ensure accurate delivery of goods.
Training
Recommended
- Anti Hijack Training
- Advanced Driving Skills training
go to method of application »
Job Description
The role of the Internal Account Manager – Evar is to ensure that the sales process is managed from the initial enquiry through to delivery. You are responsible for ensuring that all quotes are done timeously, orders processed, all queries dealt with and resolved with feedback to the partner. You will be required to manage the team pipeline daily with regular updates given to stakeholders.
Internal Account Managers are responsible for communication specials, launches and events to the partners base and ensuring exposure of all our brands to the right partners.
The Internal Account Manager – Evar will manage Rectron’s strategic partner base, the job requires that you form a strong partnership with an External Account Manager to drive key strategies and meet Rectron’s overachieving targets
Outputs and Responsibilities:
Customer Base
- Managing the assigned customer base, building strong relationships and driving key product lines
- Assisting with ALL customer enquiries when needed
- Contact details to be updated on Customer Base and on ERP system
- Managing the credit limit available and cover where needed.
- Ensure that accounts are current and queries resolved
- Signing up new customers that meet the criteria
- Daily pipeline management
Sales and Pipeline Management
- Accurately process purchase orders on Rectron’s ERP system. Read customer requests carefully, ensuring that quotes are done quickly and accurately
- Ensure month on month growth in partner base across all brands
- Keep client updated on order status
- Ensure that components processed are correct and compatible
- Ensure that the team pipeline is accurately up to date and maintain pipeline coverage in order to achieve monthly sales targets
- Work with the Rectron Product Management team to identify opportunities for growth across all Rectron brands
Query Management
- Should there be any queries on orders by partners, ensure that queries are raised with the correct department as quickly as possible and then providing all stakeholders with the necessary feedback
Knowledge
- Maintain a good level of knowledge across all Rectron product and solution offerings
- Online training must be up to date and completed when required
- Attending scheduled internal and external training sessions when needed (after 17:00 or weekends if needed)
- Share knowledge within the team using internal tools
Communications
- Communicate in a clear and professional manner both internally and externally
- Ensure that all quotes are responded to within the Rectron SLA time frame
- Proactively communicate status updates to resellers, especially in times where there might be a delay in operations
- Clear communications with internal stakeholders (Product Managers, Warehouse, Admin etc.)
- Proactively keep your Sales Manager up to date with regards to your pipeline
Negotiating
- Preparation and planning skills
- Knowledge of the subject matter being negotiated
- Ability to think clearly and rapidly under pressure and uncertainty
- Ability to persuade others
Skills and Competencies (general job knowledge and skill sets)
- Planning and organising
- Situation analysis
- Effective communication skills – telephone etiquette
- Ability to work under pressure
- Time management
- Professional and positive acumen
- Proactive and motivated
- Expectation management
Education/Qualification, Skills and Experience
Education/Qualification
- Minimum: Matric or higher education preferably Sales/IT qualification
Experience (experience required for the job)
- At least 2 years’ experience in an IT sales environment
- Proficiency in using Microsoft suite applications
- Relevant brand knowledge and excellent communication engagement
- Business acumen refers to a high level of alertness to the business landscape
- Strong customer relationships
- Self-motivated and driven to go beyond the sales targets given
Gmail
Yahoomail