Jobs at Scorpion Legal Protection

Duties/ Responsibilities:      

• Drive sales growth within government and private sector organisations, particularly those offering salary deduction facilities
• Plan and execute worksite marketing initiatives, including appointment setting and on-site engagement
• Manage and utilise the company vehicle for transporting Independent Contractors and facilitating sales activities
• Ensure the sales team consistently meets and exceeds monthly sales targets
• Recruit, train, coach, and support Independent Contractors to maintain a high-performing team (target: 90% retention)
• Monitor and ensure compliance with FAIS regulations, internal policies, and TCF principles
• Foster a customer-centric culture that prioritises ethical conduct and acting in the best interests of clients

Minimum Requirements

Education

• Matric or equivalent qualification
• A relevant qualification in Sales or Marketing Management will be advantageous

Experience

• Minimum 3 years’ sales experience within the insurance sector
• At least 1 year’s experience managing a team of Independent Contractors
• Proven track record in the stop order market
• Demonstrated ability to build trust, motivate teams, and drive performance
• Completed FSB Regulatory Exam (advantageous)

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Key Responsibilities include, but are not limited to:

Target Managements

• Understand and strive to meet monthly sales targets for Legal and Funeral products.Collaborate with Team Leaders to set and achieve weekly/monthly personal sales targets.
• Ensure targets are reasonable and set weekly for the entire commission run.

Marketing and Sales Activity

• Market Scorpion products to prospective and existing members, including upgrades, switches, and payment method changes.
• Utilize approved scripts to market our products
• Use Scorpion-approved tools and marketing materials for member, engagement.
• Clearly explain product benefits, terms, and any applicable changes.
• Accurately capture member and policy information, including payment details.
• Deliver all required disclosures and disclaimers without deviations.
• Summarize calls to confirm understanding and address final queries.

Call Centre Maintenance and Reporting

• Adhere to performance standards through collaboration and regular assessments.
• Maintain high levels of quality and accuracy in all interactions.
• Treat all leads with equal importance and ensure transparency in communications.
• Make required disclosures and avoid unauthorized financial advice.
• Utilize Debi check mechanisms to optimize collections.

Complaint Management

• Communicate respectfully with potential members to minimize complaints.
• Refer any complaints to Team Leaders for quality control.
• Cooperate with Team Leaders in complaint investigations and attend to requests promptly.
• Learn from valid complaints to prevent recurrence.

Education   

• Grade 12 or equivalent qualification.
• Additional call centre training and FAIS accreditation are advantageous

Experience

• A minimum of 1 year telemarketing experience with a proven track record of achieving targets.
• Proficiency in MS Office (Word, Excel, Outlook).