Jobs at Spark Schools

Requirements
Responsibilities:

• Establish a digital marketing roll out plan aligned with the overall marketing strategy
• Define key performance indicators for digital marketing by channel and report on these KPIs on a monthly, quarterly and annual basis
• Develop and manage digital marketing campaigns to drive online traffic to the company website, generating leads
• Manage the company’s digital marketing agencies and ensure the quality of their outputs.
• Maximise return on investment (ROI) on digital marketing spend.
• Oversee the development and, maintenance of the company website
• Track and analyse website traffic flow and report on a weekly, monthly, quarterly and annual basis
• Continually optimise company website, social media pages and search engine optimisation (SEO) to generate quality leads for the sales team - ensuring lead targets are met
• Develop a social media strategy and oversee the execution of that strategy
• Ensure digital communications have a consistent tone and messaging aligned to the brand guide
• Generate and track a list of keywords on Power BI
• Timeously fix bugs in online platforms and content
• Manage the creation and optimisation of online adverts
• Oversee pay-per-click (PPC) advert management by the digital agency
• Oversee digital marketing budget and ensure objectives are reached within budget parameters.
• Create and conduct Net Promoter Score (NPS) surveys for staff and parents, collate data, generate and disseminate NPS Report
• Manage the upload on virtual tours scans to the company website and work with the supplier to create new schools scans
• Manage the generation of video content as required by the business
• Identify new trends and technologies in digital marketing and recommend adoption of those most beneficial to SPARK Schools
• Ensure that SPARK Schools remains at the forefront in industry developments
• Conduct desktop research, including competitor and industry analysis and report on insights and learnings for the company

Qualifications:

The ideal candidate will possess the following qualifications:

A bachelor’s degree, diploma or equivalent qualification in marketing - digital marketing qualifications/certifications a plus
Experience

• 2 - 4 years of experience in digital marketing or a closely related field
• Experience managing PPC, SEO, Google Analytics, Adwords and working with HTML/Javascript, Facebook Ads, Twitter Ads and Instagram Ads
• Experience using Power BI to visualise marketing data beneficial

Skills and Mindset

• Excellent content creation skills as well as the ability to customise communication for an online audience
• Creative skills - creative ability to devise digital communication strategies
• Excellent presentation skills; ability to explain and report on key digital marketing concepts and metrics to senior executives
• Strategic thinking
• Ability to analyse incoming data and adjust digital marketing efforts in response to that data.
• Ability to collaborate with other functional teams on digital communication
• Project management skills essential; being methodical and organised, ability to prioritise projects and tasks, ability to work to deadlines and deliver intended outcomes
• Proactive
• Ability to keep return on investment (ROI) top of mind at all times.
• Having competent knowledge about the organisation
• Displays grit, high level of excellence, is mission & vision aligned and displays a high level of self-reflection (GEMS)

Qualities:

• Grit: Persistence through challenges.
• Excellence: A track record of high expectations personally and professionally.
• Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.
• Self­ Reflection: Finding the capacity to bring your best self to challenges and opportunities.
• Values: Service, Persistence, Achievement, Responsibility, Kindness

Benefits
SPARK offers:

• fair market linked remuneration
• performance-based annual bonuses and increases
• above average/good annual leave
• life, disability and funeral cover
• employee wellness support
• educational support & study leave
• individualised professional development, support and mentorship
• employee discount on school fees
• opportunities for career growth

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Purpose of Role:

The business analyst will work with the Systems team to implement technology solutions in a cost-effective way by determining the requirements of a project or program, communicating them clearly to stakeholders, facilitators and partners and leading project and change management initiatives. In addition, you will be required to develop, improve and maintain business processes within the network.

Requirements
Responsibilities:

Systems Solutions and Process Design & Optimisation

• Developing technical solutions to business problems by defining, analyzing and documenting requirements.
• Liaise with stakeholders to understand the structure, policies and operations of the business and recommend solutions to achieve set goals
• Facilitating design sessions with the system users to define the solution.
• Acting as a “translator” between the business and IT
• Working with stakeholders at all levels as defined by the specific project
• Improving the quality of the products and services delivered by IT
• Assisting with integration and acceptance testing
• Supporting the development of training and implementation material
• Work closely with implementation team to facilitate change management and implementation strategy
• Providing support during and post implementation advantageous.

Business Process Improvement

• Custodian of all business processes within the network.
• Manage business process projects that include hosting workshops for information gathering.
• Map and document current business processes throughout the network.
• Manage the process of change requests, process improvement, make recommendation to business network on ideas to improve and streamline the process and systems.

Qualifications:

The ideal candidate will possess the following qualifications:

Completed relevant diploma or degree in a related field.
Experience

• 3 to 5 years experience as a Business Analyst is essential
• Experience working in a Start-Up or Scale-Up organisation would be advantageous
• Experience with CRM and ERP implementations would be advantageous.
• Experience in Technology Project Management would be advantageous.
• Knowledge of Business Processes relating to: Billing, Workflow, Customer Relationship Management, Procurement, Operations, Human Capital Management and Finance would be advantageous.

Skills and Mindset

• Business Process Modelling/Engineering based on BPMN
• Proven analytical and conceptualisation skills.
• Strong business analysis, meeting facilitation, project and time management skills.
• Able to communicate, both verbal and written, effectively with all levels of the business including technical writing skills
• Understanding of systems and process engineering concepts
• The ability to conduct cost/benefit analysis
• Business case development
• Modeling techniques and methods
• Leadership
• Displays grit, high level of excellence, is mission & vision aligned and service oriented (GEMS).

Qualities:

• Grit: Persistence through challenges.
• Excellence: A track record of high expectations personally and professionally.
• Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.
• Self­ Reflection: Finding the capacity to bring your best self to challenges and opportunities.
• Values: Service, Persistence, Achievement, Responsibility, Kindness

Benefits
SPARK offers:

• fair market linked remuneration
• performance-based annual bonuses and increases
• above average/good annual leave
• life, disability and funeral cover
• employee wellness support
• educational support & study leave
• individualised professional development, support and mentorship
• employee discount on school fees
• opportunities for career growth