Jobs at TB HIV Care

Job Advert Summary    
Purpose of the position

• Provides on-site and hands on Quality Improvement (QI) coaching to THCA Clinical mentors, . partner staff and frontline facility QI teams, as well as health department programme managers and clinic supervisors (where appropriate). Assists in the coordination and management of all QI projects within the Department of Health programmes supported by THCA in the Amathole District. In consultation with the Quality Improvement Technical Advisor is responsible for the training, direction, coordination, and evaluation of the CQI programme in the Amathole District. Receives guidance and support from, and works closely with the district clinical and QI technical lead and QI strategic advisor

Minimum Requirements    

• Bachelors or Honours Degree in Primary Health Care from college or university program certificate with two to four years related experience; or equivalent combination of education/training and experience.
• Experience in improvement methodology or process engineering, LEAN or Six Sigma will be an advantage
• Masters Degree in Public Health with at least one years’ experience in improvement methodology or process engineering, LEAN or Six Sigma
• Non-health related Bachelors or Honours degree with at least one years’ experience in improvement methodology or process engineering, LEAN or Six Sigma
• Some formal training in QI or process engineering and a relevant Quality Improvement certified course will be an advantage
• Minimum of 2-4 years related experience or equivalent combination of education and experience
• Able to communicate in English and isiXhosa is an advantage
• SANC Registered (where appropriate to primary discipline)
• Proficient personal computer skills including electronic mail, record keeping, and routine database activity, word processing, spread sheet, graphics.
• Computer literate: Efficient in Microsoft office, Excel, PowerPoint, SPSS, STATA and spreadsheet application
• Demonstrate knowledge of synthesizing information and presentation, knowledge of evaluation designs in HIV programs
• Valid code 08 Driver’s License and willingness to drive oneself
• Own Transport

Duties and Responsibilities    
Quality Improvement

• Contribute to the development and execution of multi-facility Quality Improvement (QI) projects with QI leads in order to improve health systems and patient care
• Conduct (QI) site visit scheduling, coordination and oversight
• Support facilities to put together QI teams
• Mentor and support THCA Nursel Mentors in QI and on supporting facility-based teams to conduct QI interventions towards achieving the multi-facility QI project aims including
• Mentor and support clinic supervisors and facility-based QI teams to conduct QI interventions towards achieving the multi-facility QI project aims including
• Using data to identify gaps in care
• Identifying underlying causes of the gaps
• Developing, testing and spreading change ideas to close the gaps
• Tracking data over time
• Displaying QI activities and line graphs at the facility
• Recording QI activities
• Assists facilities to develop SOP for implementing successful changes

Human Capital Management

• Developing QI capacity among sub-district health department staff (eg programme managers and clinic supervisors where requested), THCA and partner staff
• Continual self-development and keeping up to date with latest developments in the field
• Conducting ongoing feed-back session with THCA Managers
• Develop, lead, monitor and report on project related to health information strengthening, including uLTF, LTF, HPRS, TIER.Net HTS module utilisation.

Skills and Competencies    

• Good communication skills 
• Problem Solving 
• Interpersonal Skills 
• Coordination skills 
• Oral communication
• Written communication 
• Teamwork 
• Motivation skills
• Leadership 
• Planning/Organising 
• Initiative 
• Organisational supporta

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Job Description

Purpose of the position:

• The Demand Creation Coordinator will be an advocate for increased prevention and treatment of TB and HIV. They will also be responsible to develop material and produce relevant demand creation strategies to mobilise communities towards these aims and support all TB HIV Care programmes in attaining their objectives and targets. They will also be required to strategically position TB HIV Care as a leader in TB and HIV care across all relevant communication media

Minimum Requirements    

• A degree in Public Relations / Communications
• Minimum 3 years relevant experience
• At least 2 years’ experience within a project management role
• Demonstrated experience in communications or demand creation activities
• Advanced level of proficiency in MS Office packages, Google Drive, Databases, Social Media platforms
• Ability to communicate in English and isiZulu
• Valid code 08 driver’s licence
• Clear criminal record

Duties and Responsibilities    

• Adheres to and implements the Communications policy and brand guidelines
• Coordinate documentation (photos, videos) of programme activities according to organisational guidelines
• Ensures brand integrity is maintained through direct liaison with the graphic designer and adherence to brand guidelines
• Liaises with communications unit, programme managers and programme staff to develop, test and refine demand creation plans and products to meet programme objectives
• Implements monitoring and evaluation of all campaigns for all relevant programmes
• Develop and implement systems to collect IEC requirements
• Develops social media campaigns to enhance demand creation interventions
• Supply content to internal communications unit for social media posts
• Implement campaigns in collaboration with partners on stakeholder steering committees
• Provides scripts and manages production of videos for all relevant programmes
• Attends stakeholder meetings
• Monitors community advisory group tracker for relevant programmes
• Coordinates interviews and media visits
• Source and write programme success stories contributing to the Health Equity Library
• Coordinate programme-specific activities for relevant organisational and national campaigns
• Project manage the execution of the Health calendar days

Skills and Competencies    

• Good communication skills
• Problem solving skills
• Innovation
• Planning & organising
• Attention to detail
• Excellent organisational and administration skills
• Solid people management with empathy