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The Shoprite Group of Companies, Africa's largest food retailer, operates 2,653 outlets in 15 countries across Africa and the Indian Ocean Islands and reported turnover of R71.297 billion for the six months ended December 2016. The Company's headquarters are situated in the Western Cape province of South Africa. Shoprite Holdings Ltd is a public company li...
Purpose of the Job
This is an exciting opportunity for you to join our dynamic team of Business Analysts at Shoprite. You will be part of delivering business and technology solutions across the Shoprite Group to some of the most recognised South Africa Retail brands and you’ll do it by working on the best of breed of technologies.
We’re proud to be publicly recognised as the largest private sector employer in South Africa and leading employer in Africa. We focus on attracting, developing and retaining a loyal and committed workforce, dedicated to the Group’s culture and organisational objectives.
The Business Analyst Team Lead is responsible for leading and coaching a team of Business Analysts, to maximise productivity and increase business delivery within the Business Analysis space. This includes the fostering of cross-discipline relationships to constantly review and improve on ways of work.
Job Objectives
• Information Seeking & Analysis
Align closely with business and delivery stakeholders around strategic roadmaps.
Assist to shape the demand for the specific area.
Assist with lean business cases / PAC / Board approvals.
Perform high-level analysis activities in the CE cycle (assisting to unpack Features, identifiy high-level impacts and dependencies etc)
Ensures E2E processes are documented, understood & aligned with business and architecture.
Solid understanding of E2E for area of responsibility.
Have a deep understanding of the value streams within the domain and products they support, to assist in shaping the roadmap for those products.
Focus on customer centricity and customer experience throughout all operational processes and value streams and help to create a culture of customer centricity within the BA discipline.
Surfacing and delivering regular insights to the Business Stakeholders with sound recommendations, allowing our Business Stakeholders to make informed strategic decisions.
Produces innovative ideas or solutions that challenge traditional assumptions, and approaches ongoing developments from new perspectives.
Devises, initiates and drives effective change initiatives in own area or department as well as across various disciplines
• Leadership, Facilitation & Influencing
Collaborating with stakeholders (within IT and Business) to identify and consider opportunities for improvement and efficiency.
Promote best practices and persuade stakeholders to change practises and consider other alternatives.
Coaching and mentoring for BA's in BA tools, standards, best practices, processes and delivery.
Promoting a culture of collaboration and cross-discipline engagement within the team;
Ensures that the contribution of others is recognised through formal reward processes and also gestures of informal recognition.
Lead a team of BAs
• Communication, Building & Maintaining Relationships
Assist with identification of resources to be allocated to work requests based on specific knowledge areas or skills
Foster a partnership between business stakeholders, delivery teams, architecture and the rest of the BA community;
Identify business and organisational constraints affecting options for change.
Align with the PMO and Business on upcoming projects, initiatives and work request, so that we can start planning and communicating this, and anticipate resource requirements to ensure that resources are brought on board / assigned timeously.
Collaborating with all disciplines and benchmarking value adding solutions.
Evaluate and improve solution assessment and validation.
Eliciting and analysing cultural, business and organisational constraints effecting options for change.
Continuously support the business environment and provide recommendations for improvement
Thinking partner and ambassador for the business.
• Organising, multitasking & time management
Strong commitment to organisational objectives and ensuring high quality delivery on work.
Ensuring costs are monitored and users and the organisation benefit.
Able to coach the business analysts on organisation and effective time management.
• Knowledge and Application
Creates and encourages a climate of team-working and collaboration across the organisation, acting as a visible role-model of these values and behaviours.
Proactively consults with a broad cross-section of stakeholders during all aspects of decision making.
Able to coach the business analysts in terms of methods used to analyze and benchmark business cases, which will align with the business strategies of the organisation (including feasibility and business benefits).
Research and identify opportunities to improve the business' offering and add value to our customers through the solutions we provide.
Able to coach the business analysts to drive / shape input into the scope of solution and ensure understanding of scope by business user.
Drive the change management barriers impacting User Acceptance Testing.
Solve & mitigate project risks.
Liaise with Products Owners and other stakeholders to co-ordinate interdependencies and resolve issues.
Actively contribute in the development of the BA practice within the organisation.
Act as an SME in CoPs to share knowledge and expertise with the community.
Demonstrates detailed and comprehensive knowledge of own area.
Maintains a comprehensive knowledge of related external issues and knows about research and upcoming developments.
Seeks to be actively involved in cutting-edge research and development activities.
Ensures that the necessary organisational structures and processes are in place for others to do so.
Proactively investigates ways that new technology can support the achievement of organisational objectives and significantly enhance overall performance.
Demonstrates extensive understanding and in-depth knowledge of the working and overall function of organisational departments.
Qualifications
• Degree with 5 to 8 years related experience.
• Advanced BA certification, CBAP, AAC or similar
• Facilitation or Coaching qualification / experience
Experience
5+ years of SAP Planning and Procurement, Merchandise Distribution
• Previous experience in leading a team including recruitment, resource allocation and people development
• Experience working within all aspects of the Software Development Life Cycle (SDLC).
• Business Process Management experience
• Excellent communication, both written and verbal
• Excellent relationship management and collaboration skills
• Good planning and time management skills
• Good business and IT acumen
• Problem solving and decision making
• Ability to influence
• Organising, co-ordinating and directing
• Self-starter, with a can-do attitude
• Customer focused
• Analytical thinking
• Decision making
• Results driven
Knowledge and Skills
• Facilitation or Coaching qualification / experience
• Business understanding of the broader retail industry
• SAP experience
• Aris experience
Very strong BA background.
5+ years of SAP Planning and Procurement, Merchandise Distribution with hands on experience in the business processes in:
Purchase orders
Purchase Requisitions
Collective Purchase orders
Planning and delivery cycles
Allocations
Receipt and management of DC stock
Order fulfillment from DC
Purpose of the Job
This is an exciting opportunity for you to join our dynamic team of Business Analysts at Shoprite. You will be part of delivering business and technology solutions across the Shoprite Group to some of the most recognised South Africa Retail brands and you’ll do it by working on the best of breed of technologies.
We’re proud to be publicly recognised as the largest private sector employer in South Africa and leading employer in Africa. We focus on attracting, developing and retaining a loyal and committed workforce, dedicated to the Group’s culture and organisational objectives.
The Business Analyst Team Lead is responsible for leading and coaching a team of Business Analysts, to maximise productivity and increase business delivery within the Business Analysis space. This includes the fostering of cross-discipline relationships to constantly review and improve on ways of work.
Job Objectives
• Information Seeking & Analysis
• Leadership, Facilitation & Influencing
• Communication, Building & Maintaining Relationships
• Organising, multitasking & time management
• Knowledge and Application
Qualifications
• Degree with 5 to 8 years related experience.
• Advanced BA certification, CBAP, AAC or similar
• Facilitation or Coaching qualification / experience
Experience
5+ years experience in retail Finance processes and practices
• Previous experience in leading a team including recruitment, resource allocation and people development
• Experience working within all aspects of the Software Development Life Cycle (SDLC).
• Business Process Management experience
• Excellent communication, both written and verbal
• Excellent relationship management and collaboration skills
• Good planning and time management skills
• Good business and IT acumen
• Problem solving and decision making
• Ability to influence
• Organising, co-ordinating and directing
• Self-starter, with a can-do attitude
• Customer focused
• Analytical thinking
• Decision making
• Results driven
Knowledge and Skills
• Facilitation or Coaching qualification / experience
• Business understanding of the broader retail industry
• SAP experience
• Aris experience
Very strong BA background.
Purpose of the Job
As a recognized software engineering authority with effective leadership capability, the Development Practice Lead is responsible to lead and drive software engineering practices across all of Shoprite’s design and development teams, continuously improve software engineering standards, and lead agile ways of working and setting, and enforcing software engineering standards for design and development work products. The Development Practice Lead role is responsible to create, lead, manage, and mentoring a practice of highly skilled Software Engineers across the delivery organization.
Job Objectives
Lead the establishment and growth of multiple Communities of Practices (CoP) for software engineering work products and practices.
Cultivate an agile mindset and lead the adoption of new development ways of working and the related toolsets to empower teams to move towards self-managing and high-performing agile delivery teams.
Lead quality reviews of design and development work products.
Recruit and onboard designers and developers and provide coaching, mentoring, and training to continuously improve their skills levels.
Qualifications
Essential
Minimum of 2 years management or other equivalent leadership experience of technology teams
Desirable
Bachelor's degree in Computer Science, Management Information Systems or a related field, or equivalent work experience or 3-year tertiary qualification in a relevant discipline, e.g. computer science or engineering or computer science related technical certification with 2+ years’ proven people management experience.
Experience
Essential
10+ years of working experience within the IT industry.
5+ years of Microsoft .NET and C# programming experience in a mainstream programming language like Microsoft.Net, C#, JAVA, ABAP, etc.
3+ years of Experience in Cloud Services (Azure, AWS, Google).
2+ years of Experience with recruiting talented team members.
5+ years of Experience with Agile software development life-cycle principles.
2+ years of Experience with creating career development paths and managing the career development of individuals.
3+ years of Experience in the Identification and formulation of Language, Standard, Artifacts, Tools, and Processes.
5+ years of demonstrated expertise in a variety of application development methodologies and practices (including agile and waterfall).
5+ years of demonstrated expertise in a variety of application Design methodologies and practices for medium to large enterprises.
5+ years of Excellent technical development and design skills with the ability to be able to mentor others to improve their skills.
Desirable
3+ years of experience with all aspects of IT projects from business analysis, architectures, system analysis, and design through development, testing, implementation, and production (SDLC) and how DevOps interact with this in the Cloud.
2-3 years of Retail industry experience with an understanding of retail business processes would be advantageous.
Knowledge and Skills
Essential
• In-depth knowledge of the Systems Development Life Cycle
• Advanced influencing, interpersonal and communication skills are required to contract with, engage and influence senior leaders and technical specialists, as well as coordinate complex initiatives across a number of teams.
• Proven ability to establish and manage relationships with various individuals at differing levels of the business. These include, but are not limited to senior leaders, technical specialists, and support staff.
• Ability to build effective relationships and build a strong and positive team.
• Developed people management skills that are critical to service a number of cross-functional needs, including people with strong academic backgrounds and technical skills.
• Strong analytical, problem-solving, and logical skills with attention to detail.
• Excellent team-working, interpersonal skills.
• Delivery of compelling presentations to all levels of stakeholders and excellent communication and relationship-building skills.
• Develop proposals and excellent written communication & presentation skills.
• Excellent organization and facilitation skills.
• Strong conflict management skills.
• UI Design design methodologies.
• Experience using and managing a wide range of software development languages, databases, tools, and methodologies.
• Design and Development for Cloud solutions in AWS or Azure or Google Cloud.
• API integration (on-premise and cloud).
• Ability to manage multiple initiatives simultaneously.
• Focused on doing things correctly rather than quickly.
Purpose of the Job
As a strategic technologist and technology visionary the Technology Enterprise Architect is a proven expert and thought-leader in complex IT transformations and architectures including platform modernization, enterprise systems, digital transformation, cloud deployment, software defined network, etc. The Technology Enterprise Architect shapes the Shoprite technology landscape and strategy in partnership with Shoprite’s senior technical leadership to enable Shoprite’s business strategy focused on innovation and growth.
Job Objectives
Influencing and inspiring strategic stakeholders to champion technology investments
• Acting as a technology evangelist and technology strategist to demonstrate, share and realize technology innovation.
• Using both technology- and business-outcome to facilitate informed conversations with executives to influence priorities and promote investments in technology.
• Leading and motivating the drive for infrastructure modernization, including hybrid multi-cloud, edge computing, containerization and automated, programmable infrastructure.
• Recommending and advising business leaders on the business opportunities and advantages presented by investments in key technologies.
• Providing consultative advice and actionable recommendations to business executives who makes technology investment decisions.
Identifying strategic technology imperatives
• Performing trendspotting on major disruptive technologies and identifying technology imperatives (technology modernization, technology standardization, cybersecurity, cloud, automation, IOT, process mining, DevSecOps, site reliability engineering, etc.) to make recommendations on technology initiatives (POCs, experimentation, technology incubation projects, etc.) that will enable Shoprite with a competitive technology advantage.
• Identifying technology platforms and architectures required to enable digital business products and services.
• Identifying key technology portfolios that support critical business processes and linking technologies to business outcomes.
• Formulating cloud transition strategies considering possible deployment options and implementation challenges.
Shaping and directing enterprise technology selection
• Identifying strategic technology vendors for critical enterprise business solutions and for emerging/trending technologies to enable innovation and differentiation.
• Developing relationship with strategic vendors and influencing them to align their roadmaps to Shoprite’s technology transformation strategy.
• Defining measurable technology outcomes, such as readiness and availability of technology stacks, to business outcomes of critical business processes.
• Defining technology architecture principles that strategically guide the selection, use and deployment of all Shoprite technologies.
• Shaping and directing enterprise level technology standards with consideration of the strategic technology vendors.
Formulating technology strategy, architectures, and implementation roadmaps
• Contributing to the IT strategy content and developing an enterprise technology visions and strategy with an implementation roadmap (including Objectives and Key Results) and reference architecture definition that links the achievement of the technology strategy to the business outcomes they support.
• Creating a ready set of technology reference architectures for easy reusability.
• Determining infrastructure technical debt (business, operational, technical and financial fitness) and detecting critical deficiencies in the technology environment to recommend solutions for improvement and prioritization of technology modernization investments.
• Presenting proposed IT technology investment roadmaps that reflect the status of the existing and required Technology Solutions and its ability to contribute to future-state business capabilities around ecosystems and digital platforms.
• Creating strategic level end-to-end technology and infrastructure architectures for key strategic transformation projects or as needed.
• Conducting assessments and reviews of Enterprise, Domain and Solution architectures as part of the Architecture Review Board, balancing immediate and strategic needs.
Championing the Enterprise Architecture Technology Capability
• Positioning the Enterprise Architecture practice at the intersection of Business and IT and promoting the business value of Enterprise Architecture as an enabler of strategy formulation.
• Leading the creation and maturing of the Enterprise Architecture capability that is a trusted and respected advisory service selected by executives to consult on the development and execution of business and technology strategy.
• Establishing adaptive Enterprise Architecture governance mechanisms that strike a balance between risk and agility.
• Providing active guidance and mentorship to other architects and improving the Enterprise Architecture practice continuously with the wider architecture team.
• Contributing to the development of the Enterprise Architecture Framework and Enterprise Architecture Capability, by detailing and sharing knowledge and standard methodologies with peer Architects.
Qualifications
Computer Science/Engineering/Architecture/Software degree or equivalent science degree
Experience
Knowledge and Skills
Job related skills
Purpose of the Job
Job Objectives
To plan and handle application support activities within the Customer and Financial Services applications area
-Investigate and analyse problems in order to establish the root cause.
-Establish and assign the solution to the root cause.
-Planning and handling changes within the specified environment – development and configuration.
-Handling software releases and deployments.
-Co-ordinate activities across multiple functional lines.
-Provide back-up to relevant team members and leads.
-Assign and co-ordinate tasks for the Financial Services support area.
To ensure timely and effective communication with the team, the stakeholders and the business support users (e.g. Service Desk)
-Liaise with team members and team managers.
-Maintain regular communication with users in the specified area.
-Communicate to Customer and Financial Services team members (internal and external), branch personnel, IT operations and other departments at all levels.
To ensure effective day to day IT operations within the specified area
-Monitor and follow-up assigned service desk calls
-Identify and resolve support call trends
-Handle relevant support issues
-User Support in the specified area
-Train and Support 1st and 2nd level Service Desk support
Qualifications
Experience
Knowledge and Skills
Problem solving skills
Purpose of the Job
To be accountable for removing impediments to the ability of the team to deliver the product goals and deliverables, to act as a buffer between the team and any distracting influences.
The Scrum Master ensures that the Scrum process is used as intended. Must be able to enforce the rules of Scrum, often chairs key meetings, and challenges the team to improve.
Job Objectives
Ability to play multiple roles either as a Scrum Master on Agile scrum teams or can be flexible to play the role of project management in a traditional project environment depending on the need
•Focus on delivering fully tested, independent, valuable small features across the mobile channels
•The ability to work within a team and provide mentorship and lead digital agencies
•The ability to manage multiple scrum projects working towards the business objectives.
Responsible for enacting Scrum values and practices
•Build-in instability – the ability to challenge the team in accomplishing the business objectives.
•Self organizing project teams – manage the core principals of SCRUM:
Teams autonomy.
Self-transcendence in pushing to achieve the objectives and constantly improve their practices.
Cross-fertilization of the necessary disciplines across the teams.
•Overlapping development phases – help implementing the product definition, understand and provide feedback on the user experience and user interface.
•Organizational transfer of learning – foster adoption of successful processes by assigning experienced team members to new projects as existing projects are completed.
•Apply Agile best practice within the work environment.
Removes impediments
•Ensuring a team’s ability to deliver on its sprint promises remains unobstructed.
•Adhere to scrum process and communication to product owner.
•Removing any impediments that prevent a team from completing the work it has negotiated for a given sprint.
Enable close cooperation across all roles and functions
•To effectively communicate to all stakeholders, both internally and externally.
•To negotiate work for a given sprint.
•Expert in people management
Analysis and investigation
•To compile sprint backlogs and remove any impediments.
•To report back to the product owner on the status of the various projects.
•Perform analysis on completed projects and provide insight into enhancements into the process.
Qualifications
Experience
Essential:
Knowledge and Skills
Essential:
Purpose of the Job
To lead the SAP Authorisation Team. Communicating and managing goals, deadlines, and priorities. Manage critical incidents and drive the collaboration necessary for problem resolution, root cause analysis, and improvements. Optimize team performance via conflict resolution, assessments, training, motivation, tools, and innovation. Assists the Team Manager with planning, roadmaps, budget, and procurement.
Job Objectives
1. Managing team workload and issues
2. Planning
3. Reporting
4. Managing team performance and development
Qualifications
Essential
Experience
Essential
Desirable
Knowledge and Skills
Essential
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