Jobs at The South African Revenue Service (SARS)

Job Purpose

• To support clients with expert requirement analysis and systems configuration, implementation, and support of SAP solutions in various modules. This role uses consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the clients business environment in order to achieve client expected business results.

Functional Requirements

• Solid SAP Basis experience across different SAP Modules
• Strong SAP HANA and ASE database administration skills
• At least 3 full implementations or upgrades of SAP ECC or S/4HANA environments
• SAP Basis on HANA certification is an advantage
• SAP RISE or Public Cloud (e.g. SuccessFactors, ARIBA) is an advantage

Education and Experience

Minimum Qualification & Experience Required

• Bachelor's Degree / Advanced Diploma (NQF 7) AND a minimum 8 years’ experience and knowledge of SAP Basis. Fields of study: Information Tech, Computer Science, B‐Com, Finance, Management and Engineering.

OR

• Diploma NQF 6 AND at least 10 years’ experience and knowledge of SAP Basis

#Alternative

• Senior Certificate (NQF 4) AND 10 plus years’ experience and knowledge of SAP Basis

Job Outputs:

Process

• Perform complex tasks and guidance during implementation, maintenance and support of various SAP modules to enhance business functionality and overall performance, while maintaining customer satisfaction.
• Close communication with functional teams /designers, understand the requirements from provided functional designs and transform these requirements into the technical designs
• Analyse and Review requirements, perform configuration and testing in various SAP Modules, such as Finance, Human Resources, Procurement, Security, Revenue Management, Governance and Application Lifecycle Management, Cloud Solutions, etc.
• Perform in depth analysis of the current business processes and scenarios of the client then recommend or configure solutions to meet the client’s needs
• Responsible for successful implementation of SAP, providing in depth functional knowledge, and advice on SAP products to clients
• Provide expert knowledge of industry best practices and recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
• Acts as liaison with client for troubleshooting: investigate, analyse, and solve critical SAP functional and application problems and map client business requirements, processes and objectives; develop necessary product modifications to satisfy clients' needs.
• Maintain a working knowledge of the organization and adheres to all organizational standards
• Plan maintenance of current system solutions for various SAP Modules, such as Finance, Human Resources, Procurement, Security, Revenue Management, Governance and Application Lifecycle Management, Cloud Solutions, etc.
• Contribute to high productivity and motivation of working team with the use of your communication skills and cooperation; reach and realize project aims and outputs
• Review documentation for approval of all work tasks (definition) based on BRS and ensure adherence to SAP Support SDLC
• Incident Resolution for Severity 1 and 2 issues and assist with Business escalations for issues raised
• Plan, Design work classes and plan production release deployments
• Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge & experience to         identify & recommend tactical solutions to defi ned problems in practices.
• Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
• Opti mise goal achievement through tactical strategy implementation and optimisation on of practises, processes & systems across an internal value chain.
• Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
• People
• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.
• Build professional relationships with clients, management and team members to ensure delivery of proposed solutions, support for development of business possibilities and for personal development

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Adaptability 
• Building Sustainability 
• Business Knowledge
• Commitment to Continuous Learning 
• Conceptual Ability 
• Customer Service
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Functional Policies and Procedures
• Computer Literacy 
• IT Knowledge
• Customer Relationship Management
• System Thinking
• Problem Analysis and Judgement
• Verbal Communication
• Business Knowledge  
• Business IT Systems
• Written Communication
• Technical Analysis
• Application Configuration & Optimization
• Systems Architecture
• Customer Service Tech
•  Problem Management

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Job Purpose

• To conduct advanced audits of a complex nature with the aim of influencing compliance through raising accurate assessments in line with relevant legislation. Provide technical support to other auditors and utilise tax, corporate and other legislative knowledge and experience to identify tax gaps, avoidance and evasion schemes. Identifies initiatives and necessary changes to legislation to impact compliance levels.

Education and Experience

Minimum Qualification & Experience Required

• Relevant Bachelor's Degree / Advanced Diploma (NQF 7) and 6 years' experience in a tax audit environment including 4 years of audit experience in primary tax types. Experience in Corporate Income Tax, specialised financial products, corporate restructurings, specifically taxation experience in long term insurance, non-life insurance and banking; and mergers & acquisitions transactions environment.

Minimum Functional Requirements

Applicable professional registration at either of the following professional bodies:

• South African Institute of Chartered Accountants (SAICA)
• South African Institute of Taxation (SAIT)
• Chartered Financial Analyst (CFA)
• Association of Chartered Certified Accountants (ACCA)
• South African Institute of Professional Accountants (SAIPA)
• Association of Certified Fraud Examiners (ACFE)
• Legal Practice Council (LPC)

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Analyse complex data / evidence, review and confirm identified risks and consideration of additional risks which may relate to the entity being audited, across tax types, across related entities etc.
• Analyse transactions of a complex nature across multiple tax types and / or entities and / or groups of related entities which may be based locally or internationally with the aim of understanding the tax implications thereof.
•  Analyse voluminous information of a complex nature provided at dispute stage and taxpayer complaints logged across the linked and / or related entities and / or groups of entities
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Be involved in research to identify complex tax risks that may not have been addressed effectively through audit or other interventions. These risks will be referred to Case Selection which may lead to the identification of new audit focus areas e.g. industry, tax specific risks etc.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Conduct advanced audits of a complex nature (plan, execute, finalise) in line with relevant Acts / Regulations / Policies / SOPS using SARS systems.
• Continuous engagement with Debt Management aimed at optimal collection on liabilities raised through the audit. Conduct a detailed financial and cash flow analysis to support the recommendations which may be used thereafter. Engage the taxpayer regarding the collection of debt with or without the assistance of Debt Management at the finalisation stage of the audit.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Engagement with Litigation and Dispute management during and post the audit process to address issues relating to the interpretation of relevant legislation e.g., tax, legislation relating to companies etc. This engagement will take cognizance of the outcomes of similar matters, tax court cases and civil court outcomes. The auditor may be required to testify in a civil court on matters of a complex nature.
• Identify and escalate enhancements to management on policies, procedures and guides. Auditors are also requested to provide inputs to draft policies and procedures to the product areas e.g., different Tax Types product areas, Process Design and Engineering, etc.
• Identify and escalate serious tax offences for potential criminal investigations. The escalation to include a detailed analysis of the facts together with the applicable tax legislation. Engagement between the auditor and the investigator further enhances the handover process. The Auditor may be required to testify in a criminal court.
• Identify information required to mitigate audit risks of an advanced and complex nature and engage taxpayers / tax practitioners / third parties both locally and internationally for additional relevant information and clarification.
• Identify new and additional complex risks for audit scope expansion, identification of new risks relating to other tax types and related entities for referral to Case Selection for profiling for new audit interventions.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Manage the efficient progress of the audit of linked and/or related entities and/or groups of entities being audited utilising approved systems.
• Navigate and extract relevant information from SARS systems and external sources to collect and evaluate risks and compliance to relevant legislation. This relates to information of linked and / or related entities and / or groups of entities which may be based locally or internationally.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Prepare and issue detailed and relevant communication / reports as required to internal and external stakeholders. Ensure that communication is coordinated and aligned between related audits be it tax types or at an entity level.
• Prepare inputs based on analysis and interpretation of facts and legislation, participate and present to relevant Committee. Highlight treatment of audits of similar nature to the relevant Committee to ensure consistent treatment. i.e. Technical Committee, Understatement Committee, Large Assessment Committee, Objections Committee, National Appeals Committee.
• Provide inputs and guidance to Account Maintenance on remittance of penalty and interest requests.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation
• Provide technical support to other Auditors. This may involve conducting research, training and development, and coaching support during an audit or dispute process.
• Raise accurate assessments on SARS systems in relation to relevant legislation and ensure that assessments raised on linked and / or related entities and / or groups of entities are aligned from a tax perspective.
• Utilise digital information, systems and tools as they become available to address complex advanced audit risks. This may include eCommerce transactions and other digital risks.
• Utilise tax, corporate and other legislative knowledge and experience to identify tax gaps, avoidance and evasion schemes. Identify initiatives and changes to required legislation to impact compliance levels.
• Where large data files are required to be downloaded, engage Electronic Forensic Services (EFS) to assist. Detail the data required and the risks, to contribute to the identification of required data files and/or additional data.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialization

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. (I)
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Service
• Drive for Results
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Audit Methodology
• Business Knowledge
• Business Writing Skills
• Computer Literacy
• Data Collection and Analysis
• Efficiency Improvement
• Execute, Implement and Follow Through
• Financial Acumen
• Functional Policies and Procedures
• Operational Audit
• Planning and Organising
• Problem Analysis and Judgement
• Quality Orientation
• Reporting
• Tax Knowledge
• Tax Law

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Job Purpose 

• To assist and coordinate risk mitigation activities to achieve business objectives.

Education and Experience

Minimum Qualification & Experience Required

• National Diploma/Advanced Certificate (NQF Level 6) preferably in Taxation/Accounting/Auditing/Finance/ or related qualification AND 2 - 3 years’ experience within an accounting and tax environment or tax compliance risk environment, of which 1 – 2 years is at a knowledge worker level.

Alternative #

• Senior Certificate (NQF 4) AND 5 years’ related experience within an accounting and tax or tax environment or tax compliance risk environment, of which 1 - 2 years is at a technically skilled level.

Minimum Functional Requirements

• GOC Confidential - (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations; (b) Commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers. E.g. Taxpayer information
• Microsoft skills (Proficient in) i.e. Excel, Word, PowerPoint, etc.
• Ability to accumulate and analyse information, identify trends and potential risks, and compile reports with clear recommendations to support decision‑making and risk‑based interventions.

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan and organise own work tasks within specific guidelines given in the said area of work.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
• Use practical and applied knowledge and situational judgement to arrive at decisions.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

• Accountability
• Analytical thinking
• Attention to detail
• Commitment to Continuous Learning 
• Conceptual Ability
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Efficiency improvement
• Events, Meeting or Task Coordination
• Functional Policies and Procedures
• Reporting
• Risk Awareness
• Risk Knowledge

go to method of application »

Job Purpose

• To provide expertise, advice, and support to develop operational implementation plans and / or associated service delivery processes, by conducting, analysing, and recommending compliance interventions in the Corporate Income Tax product for Large Business & International to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required

• Relevant Bachelor's Degree / Advanced Diploma (NQF 7) and 5-7 years' experience in a Corporate Income Tax risk profiling or Corporate Income Tax auditing environment, of which 2-3 years at a technically skilled level.

ALTERNATE:

• Senior Certificate (NQF 4) and 10 years related experience in Corporate Income Tax risk profiling or Corporate Income Tax auditing experience, of which 2-3 years at a technically skilled level.

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Provide accurate identification of potential risk and escalate issues as required.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.

Governance

• Apply risk management, loss containment and governance processes as required in area of accountability and escalate issues as required. 
• Ensure that completed work adheres to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies
• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. 
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders

Behavioural competencies

• Honesty and Integrity 
• Trust
• Respect
• Problem solving and analyses
• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Expertise in Context

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Efficiency improvement
• Functional Policies and Procedures
• Problem Analysis and Judgment
• Reporting
• Risk Knowledge
• Governance, Ethics and Value