Jobs Available at The Department of Home Affairs

What we do

The Department of Home Affairs offers a multitude of services to the citizens of South Africa, as well as foreigners who wish to visit, work or stay in South Africa. The Departments core functions are:

Civic Service:

•  Maintaining the National Population Register (NPR)
• Managing the birth, mar...
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  • Contents
  • Open Jobs
    1. Director: Central Law Enforcement
    2. Assistant Director: Asset and Property Management
    3. Assistant Director: Investigations
    4. Assistant Director: Information Systems Audit
    5. Assistant Director: Risk Management
    6. Contact Centre Team Leader
  • Method of Application

  Director: Central Law Enforcement

  • Job Type Full Time
  • Qualification Bachelors , Matric
  • Experience 5 years
  • Location Gauteng
  • Job Field Legal & Regulatory 

  REQUIREMENTS :

  • An undergraduate qualification in Security Management, Policing, Public Management, Public Administration, International Relations at NQF level 7 as recognised by SAQA.
  • 5 years experience at Middle / Senior management level is required. Experience in a Law / analysis or interpretation of information environment is required. Experience in law enforcement (SAPS / Defence / Immigration). Experience in operational planning in joint operations. 

  DUTIES :

  • The successful candidate will be responsible for, amongst others, the following specific tasks: Monitor province’s functions and ensure the implementation of uniform and standardised policies, processes and procedures. Oversee effective inspections, checking of documents, arrests, detention and prosecution of illegal foreigners. Ensure effective reporting on statistics and trends on activities nationally (inspections, status of open cases, arrests, deportations). Analyse all data and records provided by provinces and provide recommendations to improve future service delivery.
  • Liaise with Deportation unit, Correctional Services, SAPS and NIA to ensure co-ordination and partnership in the detection, processing, detention, arrest and legal management of foreigners convicted of criminal activities. Manage the effective planning and coordination of raids, roadblocks and investigations with regional offices and SAPS where required. Ensure that cases opened in provinces are transferred to Integrity management unit (typically cases spanning several provinces, involving syndicates, corrupt DHA officials etc.). Monitor effective interface between Inspectorate officers in zones and Integrity management unit.
  • Identify and communicate new priorities and planned raids or initiatives to SAPS, Correctional Services, NIA and Regional Offices. Develop the Operational Plan for the directorate and ensure effective prioritization and resource planning. Coordinate, monitor and report on the delivery of the Operational Plan against agreed objectives and performance indicators. Report on the performance of the directorate against the Operational Plan to the Chief Director / Deputy Director-General. Develop technical expertise and skills within the directorate based on business needs and environmental changes.
  • Ensure business transformation and partnerships with various stakeholders. Ensure business alignment to agreed business requirements. Liaise with internal and external stakeholders on law enforcement related matters. Benchmark with various institutions for best practice. Develop identified law enforcement policies and procedures in conjunction with the Policy and Strategy directorate. Contribute to the review of code of practice for the directorate. Contribute towards the development, and ensure implementation, of an appeal system with clear processes and procedures. Determine appropriate resources to achieve objectives. Monitor and evaluate the compliance with the provisions of the Immigration Act, Immigration Regulations and other relevant policies and procedures.
  • Develop and implement within the directorate governance processes, frameworks and procedures associated with statutory financial responsibilities. Monitor and ensure compliance with legislation, regulations, DHA policies and procedures within the directorate. Ensure compliance with all audit findings within the directorate. Represent the directorate at management and other relevant forums. Monitor quality, risk, standards and practices against prescribed frameworks. 

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  Assistant Director: Asset and Property Management

  • Job Type Full Time
  • Qualification Bachelors
  • Experience 3 years
  • Location Gauteng
  • Job Field Real Estate 

  REQUIREMENTS :

  • An undergraduate qualification in Supply Chain Management, Logistics Management at NQF level 6 as recognised by SAQA.
  • A minimum of 3 years’ supervisory experience in Supply Chain Management environment is required. Knowledge of the Constitution of the Republic of South Africa. Knowledge and understanding of all relevant public service and Departmental Legislative Frameworks, as well as Government Structures

  DUTIES :

  • The successful candidates will be responsible for, amongst others, the following specific tasks: Ensure effective management of assets within the Province. Develop, Implement and monitor acquisition, maintenance and disposal plans for assets. Ensure proper implementation of the Asset management Strategy within the department.
  • Oversee regular asset counts and verify results against Asset Register. Coordinate physical verification of all departmental assets. Monitor all movements of departmental assets and record/update the asset register. Conduct inspections of equipment to identify potential re-utilisation. Account for maintenance and depreciation of assets. Verify the accuracy of the data recorded/updated in the asset register. Reconcile differences between physical assets and asset register and prepare reports.
  • Monitor and participate in the implementation of efficient improvement projects. Compile reports of identified obsolete, redundant and damaged assets, transfer these items to suspense register. Co-ordinate inputs for the Department’s Asset management Policy and advice line managers on asset management. Provide Inputs on assets financials and reconciliations. Manage acquisition, operation and maintenance of assets. Dispose of economically obsolete assets according to the policies and recouping of asset value in settling employee debt to the department. Facilitate bar-coding, stocktaking, and verification of departmental assets. Manage budget allocation and operational planning from assets management.
  • Develop a strategic plan and advise line managers on strategic planning for disposal and replacement of asset. Develop acquisition plan in relation to asset management. Ensure successful management of the properties in the province. Manage effective operation of the property management unit. Facilitate the implementation of transport services (fleet) in the province. Ensure effective risk and compliance management within asset management unit. Ensure effective and efficient management of human, physical and financial resources within the Unit. 

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  Assistant Director: Investigations

  • Job Type Full Time
  • Qualification Bachelors
  • Experience 3 years
  • Location Eastern Cape
  • Job Field Legal & Regulatory 

  REQUIREMENTS :

  • An undergraduate qualification in Law, Criminal Justice, Forensics Investigation, or Policing at NQF level 6 as recognised by SAQA.
  • A minimum of 3 years’ experience at supervisory level in investigation environment is required. Knowledge of the Constitution of the Republic of South Africa. Knowledge and understanding of all relevant public service and Departmental Legislative Frameworks, as well as Government Structures. 

  DUTIES :

  • The successful candidates will be responsible for, amongst others, the following specific tasks: Draft reports and provide recommendations pertaining to the findings of the investigations.
  • Coordinate with the Directorate: Investigations on activities of the province regarding investigations in the province. Scrutinize information received pertaining to corruptive activities of officials in the province. Facilitate and provide support to various mandated stakeholders to investigate crime and corruption. Facilitate and monitor processes related to investigations. Investigate fraud and corruption perpetrated by officials/ outside syndicates. Investigate, verify and analyse crime and corruption in line with investigation methodologies. Facilitate and open files or dockets of investigations. Facilitate, develop and interpret statistical information on investigating cases.
  • Timeously follow up with other units on complaints and provide feedback on complainant/s within reasonable time frame. Monitor and maintain the intelligence management system in the province. Testify in disciplinary and criminal proceedings as and when required. Facilitate the development, communicate, enforce related policies and procedures. Facilitate the development, performance and delivery of the internal support to the unit, to produce reliable and delivery solutions, to maximise performance and profitability against pre-agreed targets. Conduct ongoing training and awareness programmes for employees and management about the hotline, disciplinary policies, and the code of conduct as required. Ensure business transformation and partnership with various stakeholders.
  • Compile tactical plans aligned to business requirements. Liaise with internal and external stakeholders on matters related to the investigation. Benchmark with various institutions for best practice. Contributes towards the formulation of investigation Framework, policies, processes and circulars. Enforce compliance to regulations and policies guidelines in the department. Monitor and maintain issues related to investigation practices and security breaches by staff. Participate in the activities in relevant structures i.e. Investigations Information Coordination Committee (IICC) and the South African Banking Risk Information Centre (SABRIC).
  • Report on all risk and financial indicators including e.g. financial losses, overpayment, etc. according to required format. Keep up to date with compliance and regulatory requirements and liaise with all relevant stakeholders within and external to the Organisation to ensure accurate implementation. Develop the activity plan for the unit and ensure effective prioritisation and resource planning. Agree on the training and development needs of the unit. Implement effective talent management processes within the unit (attraction, retention, development). Administer the implementation of compliant performance management. Ensure effective and efficient management of human, physical and financial resources within the Unit. 

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  Assistant Director: Information Systems Audit

  • Job Type Full Time
  • Qualification Bachelors
  • Experience 3 years
  • Location Gauteng
  • Job Field ICT / Computer 

  REQUIREMENTS :

  • An undergraduate qualification in Computer Science, Information Systems or Internal Auditing at NQF level 6 as recognized by SAQA. 3 Years’ of supervisory / junior management experience in an internal auditing environment is required.
  • Knowledge of the Constitution of the Republic of South Africa. Knowledge and understanding of all relevant public service and Departmental Legislative Frameworks, as well as Government Structures. 

  DUTIES :

  • The successful candidate will be responsible for, amongst others, the following specific tasks: Execute audit operations in line with audit standards. Participate in the development of the strategic risk-based audit plans. Participate in the development of the annual audit operational plan. Prepare comprehensive Audit Planning Memoranda. Formulate audit programs based on preliminary survey outcomes. Develop audit questionnaires addressing identified risks across various audit areas. Provide input into the maintenance and enhancement of audit methodologies and techniques. Coordinate and provide technical support for the Teammate audit management software. Facilitate the execution of Computer -Assisted Audit Techniques (CAAT’s) within the directorate. Execute and manage Audit procedures and reporting. Implementation of policies, procedures, directives, acts and regulations. Ensure risk and compliance management. Ensure effective and efficient management of human, physical and financial resources within the Unit. 

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  Assistant Director: Risk Management

  • Job Type Full Time
  • Qualification Bachelors
  • Experience 3 years
  • Location Gauteng
  • Job Field Risk Management & Compliance 

  REQUIREMENTS :

  • An undergraduate qualification in Risk Management, Financial Management, Accounting, or Internal Audit at NQF level 6 as recognized by SAQA. 3 Years’ supervisory / junior Management experience is required.
  • Experience in Risk Management environment is required. Knowledge of the Constitution of the Republic of South Africa. 

  DUTIES :

  • The successful candidate will be responsible for, amongst others, the following specific tasks: Support DHA staff in the implementation of risk management, risk assessment and risk reporting processes. Coordinate in facilitating the identification and management of risk to ensure that risks assessment results are fully recorded.
  • Facilitate in ensuring proper communication of Risk Management processes. Coordinate the development of risk mitigating strategies by the risk owners and risk sponsors and report the status thereof. Facilitate maintenance of the overall risk registers across the Department. Maintains the satisfactory operation of the risk management and compliance software. Conduct research in the best practices, develops and refines risk modelling approaches and methodologies.
  • Supports all staff on the Enterprise Risk Management and Compliance risks management processes. Coordinate the network of risk representatives, owners and sponsors in the monitoring of risks of their respective areas. Ensure continuous appointment of risk representatives, Ensure continuous appointment of risk. Risk Nodal points across the Department. Ensure awareness to all employees of the department in risk management and governance matters.
  • Establish, maintain and ensure a good working relationship with the Department and relevant stakeholders. Implementation of policies, procedures, directives, acts and regulations. Ensure the implementation of effective risk and compliance risk management. Ensure effective and efficient management of human, physical and financial resources within the Unit. 

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  Contact Centre Team Leader

  • Job Type Full Time
  • Qualification Bachelors
  • Experience 2 years
  • Location Gauteng
  • Job Field Customer Care, Success and Service 

  REQUIREMENTS :

  • An undergraduate qualification in Public Management and Administration, Social Science, Contact Centre or related field of study at NQF level 6 as recognized by SAQA.
  • 2 Years’ experience at Supervisory level is required. Extensive experience in Customer Service Management. Knowledge of the Constitution of the Republic of South Africa. 

  DUTIES :

  • The successful candidate will be responsible for, amongst others, the following specific tasks: Manage and monitor the team to ensure operational efficiency. Ensure agreed contact centre standards are consistently met. Supervise day to day operations of the contact centre. Consistently monitor staff levels and liaise with management regarding required adjustment.
  • Identify customer needs and provide information for updates of both the frequently asked questions and knowledge base. Advise management of product knowledge gaps. Assist consultants with complex queries and irate client by providing guidance and information. Handling escalated queries and complaints from employees. Escalate complex queries to Tier 2 Case Resolutions officers. Compile teams Management Information System reports and identify gaps. Analyse daily reports and effect improvement plans to alleviate non-achievements of SLA and targets.
  • Evaluate contacts / interactions and cases logged for quality assurance purposes, identify gaps and conduct coaching, mentoring and development of the contact centre consultants. Monitor operational systems and recommend changes / update to improve performance. Implement policies and procedures in line with the approved Framework. Ensure effective and efficient management of human, physical and financial resources within the Unit. 

  Method of Application

  Interested and qualified? Go to The Department of Home Affairs on www.dpsa.gov.za to apply

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