Jobs at The South African Revenue Service (SARS)

Job Purpose

• To deliver training and interactive learning programmes that enable transfer of learning to employees in building capability in response to SARS business objectives and strategies, in order to continuously enhance the service delivery.

Education and Experience

Minimum Qualification & Experience Required

• Relevant bachelor’s degree/ Advanced Diploma (NQF 7) in Income Tax (Taxation)/ Advanced Diploma (NQF 7) in Income Tax (Taxation and 5 -7 years’ experience in Income Tax/ Taxation Learning & Development and, Tax training facilitation within a revenue or compliance environment of which 2-3 years’ is at a functional specialist level

#Alternative

• Matric (NQF 4) with a Skills Programme in Facilitation and 10 years’ experience in experience in Income Tax/ Taxation Learning & Development and, Tax training facilitation within a revenue or compliance environment of which 2-3 years’ is at a functional specialist level

Job Outputs:

Process

• Conduct research to investigate areas of concern in order to resolve problems and identify solutions.
• Execute and evaluate training to address identified needs.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. (I)
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. (I)
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.(I)
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. (I)
• Accumulate information to report on work progress and use for decision-making purposes and the identification of improvement opportunities. (I)
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
• Execute specialist input through investigation and opportunities within the product process including risk concern.
• Accumulate information to report on work progress and use for decision-making purposes and the identification of improvement opportunities. (I)
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
• Execute specialist input through investigation and opportunities within the product process including risk concern.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation. (I)
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. (I)
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. (I)
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. (I)

Behavioural competencies

• People Skills (Proficiency level 2)
• Efficiency improvement (Proficiency level 3)
• Relationship Management and Networking (Proficiency level 2)
• Knowledge of HR Policies and Procedures (Proficiency level 2)
• Conceptual Ability (Proficiency level 2)
• Organisational Awareness (Proficiency level 2)
• Human Resource Consulting (Proficiency level 2)
• Problem Solving and Analysis (Proficiency level 2)
• Commitment to Continuous Learning (Proficiency level 2)
• Fairness and Transparency (V) (Proficiency level 2)
• Learning and Development Implementation (Proficiency level 3)
• Reporting (Proficiency level 3)
• Analytical Thinking (Proficiency level 2)
• Attention to Detail (Proficiency level 2)
• Functional Policies and Procedures (Proficiency level 3)
• Honesty and Integrity (V) (Proficiency level 2)
• Accountability (V) (Proficiency level 2)
• Respect (V) (Proficiency level 2)
• Business Knowledge (Proficiency level 3)
• Training provision (Proficiency level 3)
• Adult learning facilitation (Proficiency level 3)
• GOC Confidential
• Data Collection and Analysis (Proficiency level 3)

Technical competencies

• Personal Income Tax, and Trust Knowledge
• Adult Learning & Facilitation
• Data Collection and Analysis
• Efficiency Improvement
• Functional Policies and Procedures
• Human Resource Consulting
• Knowledge of HR Policies & Procedures
• Learning & Development Implementation
• Reporting
• Training Delivery/ Facilitation

go to method of application »

Job Purpose

• To provide expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, by delivering and evaluating learning and development programmes for SARS, in order to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required

• Relevant Bachelor’s Degree/ Advanced Diploma (NQF 7) and 5 -7 years’ experience in an International Trade (Supply Chain) / Commercial/ Customs and Excise/ Learning & Development environment, of which 2-3 years’ is at a functional specialist level?

OR

• Senior Certificate (NQF4) and 10 years related International Trade (Supply Chain) / Commercial/ Customs and Excise/ Learning & Development experience, of which 2-3 years is at functional specialist level?

Additional Technical Competencies:

• Facilitating Customs & Excise learning programmes
• Strong understanding of international, regional, and national Customs and Excise regulations, tariff classifications, and trade agreements (e.g., WTO, regional trade blocs).
• Customs technical experience in Licensing, Registration, declaration processing and systems, Valuation, Tariff, Origin, searches & examinations and Customs Audits
• Technical Excise Industry experience, Excise account management & Excise Audits

Job Outputs:

Process

• Conduct research to investigate areas of concern in order to resolve problems and identify solutions.
• Execute and evaluate training to address identified needs.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. (I)
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. (I)
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.(I)
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. (I)
• Accumulate information to report on work progress and use for decision-making purposes and the identification of improvement opportunities. (I)
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
• Execute specialist input through investigation and opportunities within the product process including risk concern.
• Accumulate information to report on work progress and use for decision-making purposes and the identification of improvement opportunities. (I)
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
• Execute specialist input through investigation and opportunities within the product process including risk concern.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation. (I)
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. (I)
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.(I)
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. (I)

Behavioural competencies

• People Skills (Proficiency level 2)
• Efficiency improvement (Proficiency level 3)
• Relationship Management and Networking (Proficiency level 2)
• Knowledge of HR Policies and Procedures (Proficiency level 2)
• Conceptual Ability (Proficiency level 2)
• Organisational Awareness (Proficiency level 2)
• Human Resource Consulting (Proficiency level 2)
• Problem Solving and Analysis (Proficiency level 2)
• Commitment to Continuous Learning (Proficiency level 2)
• Fairness and Transparency (V) (Proficiency level 2)
• Learning and Development Implementation (Proficiency level 3)
• Reporting (Proficiency level 3)
• Analytical Thinking (Proficiency level 2)
• Attention to Detail (Proficiency level 2)
• Functional Policies and Procedures (Proficiency level 3)
• Honesty and Integrity (V) (Proficiency level 2)
• Accountability (V) (Proficiency level 2)
• Respect (V) (Proficiency level 2)
• Business Knowledge (Proficiency level 3)
• Training provision (Proficiency level 3)
• Adult learning facilitation (Proficiency level 3)
• GOC Confidential
• Data Collection and Analysis (Proficiency level 3)

Technical competencies

• Adult Learning & Facilitation
• Customs Technical skills in Licensing, Registration, declaration processing, Valuation, Tariff, Origin, searches & examinations,
• Excise Technical skills, relevant industry knowledge , account management and Excise Audit skills
• Data Collection and Analysis
• Efficiency Improvement
• Functional Policies and Procedures
• Human Resource Consulting
• Knowledge of HR Policies & Procedures
• Learning & Development Implementation
• Reporting
• Training Provision
• Functional Policies and Procedures
• Curriculum Design
   

go to method of application »

Job Purpose

• To ensure effective management of the information life cycle or value chain that includes the identification, analysis and development of information assets and the assessment of business information needs.

Education and Experience

Minimum Qualification & Experience Required

• Bachelor’s degree / Advanced Diploma Computer Science Statistics / Mathematics, Information Systems (NQF 7) AND 5 - 7 years’ experience in Data Analytics, Data Engineering / Business Data Intelligence / Data Science of which 2 – 3 years at a technically skilled level

                                                        OR

• Senior Certificate (NQF 4) AND 10 years Data Analytics, Data Engineering / Business Data Intelligence / Data Science experience of which 2 - 3 years at a technically skilled level

Minimum Functional Requirements:

• Experience in Data Engineering / Business Data Intelligence / Data Science
• Intermediate (practical application) technical expertise regarding data processes, data cleaning, analysis, reporting, data models, and database design and testing
• Knowledge of and experience with reporting packages (SQL or equivalent, etc), databases (SQL etc.), programming (SQL, R, Python, etc.)
• Intermediate (practical application) knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS, R etc.)
• Intermediate (practical application) Data warehouse knowledge

Be proficient in the application of:

• Basic Data Migration
• Basic Data Visualization        
• Business Intelligence Methodologies
• Database Knowledge
• Intermediate (practical application) Programming Skills – i.e. SQL, and/or Python, R, etc.
• Microsoft skills (Proficient in)– i.e. Excel, Word, PowerPoint, etc.

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision-making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements because of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation
• To acquiring data from primary or secondary data sources and maintaining databases, applying the knowledge of data extraction, transformation and business modelling.
• To perform “intermediate” business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modelling, data mining.
• To design, develop and test medium to complex data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
• To identify, analyses and interpret trends and patterns in medium to complex data sets, based on data findings.
• Communicate the results of their analysis and findings by using medium to complex data visualisation techniques with both internal and external customers.
• To ensure the availability of existing data analytics solutions (like reports, etc.) by maintaining them as well as improving them where shortcomings exist.
• To research best practices and supports developing the solutions and recommendations for the current business operations
• To assist in the filtering and “cleaning” of imported data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking
• Fairness & Transparency
• Conceptual Ability
• Problem solving and Analysis
• Honesty & Integrity
• Attention to Detail
• Trust
• Respect
• Building Sustainability
• Commitment to Continuous Learning
• Organisational Awareness

Technical competencies

•  Information management 
• Computer Literacy 
• Functional Policies and Procedures
• Statistical and Mathematical Analysis
• Business Knowledge 
• Technical Expertise
• Database Design and Management
• Data Management
• Data Collection and Analysis
• Reporting