Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Feb 17, 2022
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Wellness Warehouse has become the leading independent health and well-being retailer in South Africa dedicated to helping people live life well. Through our holistic and informative approach to wellness, we add value to our customers lives by offering the widest assortment of quality health and lifestyle products, backed by expert advice and exceptional s...
    Read more about this company

     

    Store Leader (Store Manager), Canal Walk

    Job Description
    As One of the TEAM

    Our customer experience is always front of mind and is the Why behind what we do. As a store leader you will be responsible for managing all aspects of a retail store and leading a team with passion and care. Your contribution to the business will be to ensure that your store functions as a profit centre through effective team rostering and store discipline adherence. A key leadership and communication role is to ensure the efficient flow of information between support office and stores and to foster a culture of shared responsibility, collaboration and innovative problem-solving. 

    Direct experience of the individual / Behaviours

    Leader

    • Ability to appropriately apply RESULTS (CB/FR) and RELATIONSHIP (SY/EG) leadership principles by dealing with problems and challenges rationally and objectively and getting the job done. The ability to take full ownership and accountability within the team. The ability to to also nurture relationships that enable mutual respect and collaboration, and a strong care for how others feel.  The ability to appropriately apply CENTRED (EG/CB) and VISIONARY (FR/SY) leadership principles by considering past experiences, having an awareness of core values and beliefs, being reflective and fully present. The ability to also look to the external environment to assess needs and opportunities and how to meet them and the capacity to be intuitive, make connections and see possibilities.

    Trader

    • Natural drive towards selling and running a store like their own business i.e. possessing business / commercial acumen with attention to detail and effective planning, time management & organization skills

    Team Player

    • Open to feedback and collaboration with an understanding of the importance of team interdependence

    Customer Loyal

    • A genuine love of being of service and delighting customers through experience and product

    Problem-Solver

    • An analytical and proactive approach to challenges

    Your Strategic FOCUS AREAS

    Store Profitability:

    • Sales - meet or exceed targets
    • GP - reduce wastage & improve stock accuracy within benchmarks
    • NP - reduce controllable expenses in line with budgets
    • Reporting on Income Statements

    Store Disciplines and Productivity:

    • Ensuring that monthly store audit benchmarks are achieved and improved upon

    Risk Management:

    • Risk Management: Effective stock control and stock management / Effective cash handling procedures and controls

    Customer Experience:

    • Professionalism and store look and feel

    People Management:

    • Performance development culture and team effectiveness, basic IR

    Qualifications

    We ASK

    • Grade 12
    • Business/Admin qualification - a retail management diploma or degree would be advantageous
    • Minimum 5 years retail experience - sales, merchandising and admin experience (including 2-3 years managerial experience)
    • A genuine interest in health and wellness - brand ambassadors
    • Fully computer literate
    • Strong written and verbal communication skills
    • Ability and willingness to work weekends and extended retail hours
    • Proficiency in stock management, cost control and cost management
    • Own transport essential
    • Competency Assessment Achieved

    Additional Information
    We OFFER

    • Competitive, market-related salaries based on skills and experience
    • Remuneration based on a ‘cost to company’ model
    • Provident fund, death and disability cover (permanent team members)
    • Performance incentives
    • Team member discounts on in-store and online purchases
    • Bonus birthday leave day
    • Exceptional training and knowledge acquisition through our in-house Wellness Training Academy
    • Exceptional product training with suppliers of our key brands
    • Free Wellness Healthy Happenings event access
    • Involvement with a community of people who really care about making a difference in the world

    go to method of application »

    Wellness Consultant, Kloof

    Job Description

    Direct experience of the individual / Behaviours

    • Caring: A genuine ability to express care, patiene and connect with integrity
    • Sales Orientation: Natural drive and excitement about selling in the wellness sector
    • Team Player: Open to feedback and collaboration with an understanding of the importance of team interdependence
    • Customer Loyal: A genuine love of being of service and delighting customers through experience and product
    • Willingness to Learn: Open to continuous improvement through knowledge and skill development in the wellness sector

    Your Strategic FOCUS AREAS

    Sales

    • Budgets / targets – Contribute to meeting and exceeding sales
    • Customer service – Assist with POS
    • Training – specialise in Health, Foods and Body Care departments through focused supplier training and prescribed booklist completion  

    Customer Experience

    • Store atmosphere – ensure a professional environment  
    • Store look and feel – adherence to store disciplines, marketing and visual merchandising guidelines, knowledge of store layout

    Store Disciplines and Productivity

    • Merchandising - accurate ticketing and effective merchandising as per support office guidelines

    Risk Management

    • Stock - stock counts and product expiry checks

    Training and Mentoring

    • Continuous improvement – share knowledge, expertise and passion within the Wellness community

    People Management

    • Stock - stock counts and product expiry checks
    • Culture – ensure a performance development culture
    • Teamwork – ensure store effectiveness through team effectiveness

    Qualifications

    • Grade 12
    • Relevant diploma / short course qualification – health and wellness modality
    • 4+ Years retail sales with a minimum of 1 year in the role of Wellness assistant
    • Completion of all applicable Wellness Training Academy foundation and specialist modules 
    • Completion of required Wellness booklist
    • 80% achievement for the Wellness competency assessment
    • Excellent written and verbal communication skills
    • Fully computer literate   
    • Genuine interest in the Wellness brand and products
    • Understanding of the Wellness customer and brand
    • Ability and willingness to work weekends and extended retail hours

    Additional Information
    We OFFER

    • Competitive, market-related salaries based on skills and experience
    • Remuneration based on a ‘cost to company’ model
    • Provident fund, death and disability cover (permanent team members)
    • Performance incentives
    • Team member discounts on in-store and online purchases
    • Bonus birthday leave day
    • Exceptional training and knowledge acquisition through our in-house Wellness Training Academy
    • Exceptional product training with suppliers of our key brands
    • Free Wellness Healthy Happenings event access
    • Involvement with a community of people who really care about making a difference in the world

    Method of Application

    Use the link(s) below to apply on company website.

     

    Be found by employers. Sign up and complete your profile.

  • Send your application

    View All Vacancies at Wellness Warehouse Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
 
Send your application through

GmailGmail YahoomailYahoomail