Wellness Consultant, Kloof at Wellness Warehouse

Job Description

Direct experience of the individual / Behaviours

• Caring: A genuine ability to express care, patiene and connect with integrity
• Sales Orientation: Natural drive and excitement about selling in the wellness sector
• Team Player: Open to feedback and collaboration with an understanding of the importance of team interdependence
• Customer Loyal: A genuine love of being of service and delighting customers through experience and product
• Willingness to Learn: Open to continuous improvement through knowledge and skill development in the wellness sector

Your Strategic FOCUS AREAS

Sales

• Budgets / targets – Contribute to meeting and exceeding sales
• Customer service – Assist with POS
• Training – specialise in Health, Foods and Body Care departments through focused supplier training and prescribed booklist completion  

Customer Experience

• Store atmosphere – ensure a professional environment  
• Store look and feel – adherence to store disciplines, marketing and visual merchandising guidelines, knowledge of store layout

Store Disciplines and Productivity

• Merchandising - accurate ticketing and effective merchandising as per support office guidelines

Risk Management

• Stock - stock counts and product expiry checks

Training and Mentoring

• Continuous improvement – share knowledge, expertise and passion within the Wellness community

People Management

• Stock - stock counts and product expiry checks
• Culture – ensure a performance development culture
• Teamwork – ensure store effectiveness through team effectiveness

Qualifications

• Grade 12
• Relevant diploma / short course qualification – health and wellness modality
• 4+ Years retail sales with a minimum of 1 year in the role of Wellness assistant
• Completion of all applicable Wellness Training Academy foundation and specialist modules 
• Completion of required Wellness booklist
• 80% achievement for the Wellness competency assessment
• Excellent written and verbal communication skills
• Fully computer literate   
• Genuine interest in the Wellness brand and products
• Understanding of the Wellness customer and brand
• Ability and willingness to work weekends and extended retail hours

Additional Information
We OFFER

• Competitive, market-related salaries based on skills and experience
• Remuneration based on a ‘cost to company’ model
• Provident fund, death and disability cover (permanent team members)
• Performance incentives
• Team member discounts on in-store and online purchases
• Bonus birthday leave day
• Exceptional training and knowledge acquisition through our in-house Wellness Training Academy
• Exceptional product training with suppliers of our key brands
• Free Wellness Healthy Happenings event access
• Involvement with a community of people who really care about making a difference in the world