Jobs Available at Absa Group Limited (Absa)

Job Summary

• To develop a functional procurement operating model and framework in a broadly defined group functional strategy; enabling horizontal implementation and adoption.

Job Description

Stakeholder management:

• Work collaboratively with SRM Manager and Sourcing consultants in the development and implementation of sourcing Professional Services, including Consultancy Services and Legal Firms.
• Lead development and execution of Sourcing Strategies (agreed category plans)for all assigned initiatives.
• This would include reviewing of different commercial models/options, ensuring fit with service, relevant supplier strategies.
• Lead specific major sourcing initiatives or elements, which invoke a high degree of strategic and/or business risk and value by aligning to the Group Strategy with Professional Services.
• Support scope decisioning through ‘make versus buy’ assessment targeted at realising greater value for the Group.
• Work with other Group functions to evaluate and define appropriate commercial model (e.g. alliance, Joint Venture or outsourcing) in support of appropriate business objectives by taking accountability for overall outcomes.
• Lead the development of Sourcing Strategy and category approach and its subsequent effective execution ensuring leading edge practice and that maximum value is derived by using market analysis and benchmarking scenarios Effective management / exploitation of commercial synergies and interdependencies across sourcing initiatives by way of commercial strategy, consistency of process and execution.

Category Management:

• Work collaboratively with SRM Manager and Sourcing consultants in the development and implementation of sourcing Professional Services. Lead development and execution of Sourcing Strategies (agreed category plans)for all assigned initiatives.
• This would include reviewing of different commercial models/options, ensuring fit with service, relevant supplier strategies. Lead specific major sourcing initiatives or elements, which invoke a high degree of strategic and/or business risk and value by aligning to the Group Profees Strategy.
• Support scope decisioning through ‘make versus buy’ assessment targeted at realising greater value for the Group.
• Work with other Group functions to evaluate and define appropriate commercial model (e.g. alliance, Joint Venture or outsourcing) in support of appropriate business objectives by taking accountability for overall outcomes.
• Lead the development of Sourcing Strategy and category approach and its subsequent effective execution ensuring leading edge practice and that maximum value is derived by using market analysis and benchmarking scenarios Effective management / exploitation of commercial synergies and interdependencies across sourcing initiatives by way of commercial strategy, consistency of process and execution.

People Management:

• Ensure the development of a high-performing team through embedding formal Performance Development and informal coaching.
• Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed.
• Champion knowledge sharing across team and Group Sourcing and ensuring Sourcing team continues to develop and consistently implement best in class tools and techniques Lead, manage and develop direct reports to achieve high performance by providing focus, clarity on assignments, motivation, support and coaching .
• Practise appropriate leadership and management disciplines with direct reports to achieve Business goals.
• Manage team performance by undertaking personal reviews to reflect achievements against targets by ensuring weekly/monthly one-on-one meetings and agree on continuous improvement.
• Analyse performance and skill gaps through continuous 360 feedback and evaluation of the agreed performance development objectives and targets ensure Personal Development Plans are complete, training plans executed, and that training effectiveness is monitored.
• Provide input to Human Resources(HR) Account Executive on direct reports’ development and career aspirations and manage assignment allocation in conjunction with HR .Provide active leadership and support across wider commercial community within the Bank to enable effective team performance
• Support and contribute to team building events and team dynamics through personally displaying leadership and team attributes. Champion new ways of working with own team and wider community, ensuring new ways of working and cultural changes are embedded by attending appropriate forums and team meetings

Risk Management:

• Delivery of all commercial and contractual elements of major sourcing initiatives up to contract award by using the standard sourcing methodology Sourcing and Supply Management Policy (SSMP) ensuring all financial, risk, strategic and commercial considerations are optimised.
• Ensure sourcing is in line with organisational and external governance by using and implementing the current ERMF standards ensure appropriate engagement of the Legal manager, i.e. manage legal input to meet business and sourcing needs by engaging with the sourcing legal team on all contracts.
• Coach team members on all the processes and controls that they have to execute in their daily work and ensure that they understand the reasons for the controls and the consequences for failing to adhere to prescribed processes.
• On a weekly basis, remind the team of their compliance requirements.
• If any team member does not understand their obligations, highlight to the manager to arrange briefings by the Compliance Officer.
• Make team members aware of all changes to policies, processes and procedures that are being planned for the area and ensure that they are able to incorporate the changes on the effective date.
• Ensure that team members read circulars that are relevant to the area and answer questions they may have

Supplier Management :

• Effective management of supply side dependencies and interactions up to executive level throughout the sourcing life cycle internally with clients and colleagues and externally with suppliers by ensuring monthly meetings with suppliers are arranged.
• Ensure that monthly meetings are held with High-risk suppliers to ensure benchmarking, contract, market analysis are understood and communicated to the relevant Accountable Executives on a monthly basis.

Business Management :

• Coordinate the efforts of the different operational areas under management to ensure minimal duplication of efforts, maximum efficiency and to maximise value for money.
• Rebalance resources between different areas e.g. reallocating headcount or budgets, but within overall approved resources for the year.
• Rebalance resources between different areas e.g. reallocating headcount or budgets, but within overall approved resources for the year.
• Agree targets and take accountability for the overall achievement of performance objectives in the business area in

Minimum requirements

• At least 8 years’ experience in strategic Procurement in a regulated environment.
• Extensive experience with the Professional Services commodity. Should be able to draft a commodity strategy for the same.
• Experience with procurement software and ERP systems.
• A post graduate qualification in the related field or general Business Management

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To follow the six steps of financial planning in executing the role of a FAIS licensed financial adviser. A professional introduction must be made to introduce the adviser and the services offered by the adviser. Upon client approval the adviser may conduct a Financial Needs Analysis (FNA) in the disciplines of Investment, Life Insurance and Estate planning. Based on the concluded FNA to make recommendations to address single or multiple needs identified on behalf of the client. Advice recommendations will must be presented under the license categories for which the adviser is accredited Absa approved product(s) that are deemed will meet the needs of the client. On client acceptance of all or part of the advice, the adviser is required to implement the accepted advice through Absa’s new business processes. The adviser must conduct regularly review of the client needs to assess continued suitability of implemented solutions. In these reviews, new needs may be addressed and changes to existing plans be proposed to ensure continued solutioning of client needs. Adviser must continue to ensure ongoing Fit and Proper status to enable them to offer services under an Absa advice license.

Job Description

• Accountability: To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, product providers and Adviser Support staff)
• Participate in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business, and fully utilising Absa’s bancassurance structure.
• Assess client’s needs through use of recommended needs analysis tools, ensuring that the client is aware of the full value proposition offered by AIFA.
• Prepare recommendation and quote for appropriate risk and investment solutions based on the client’s individual needs and profile.
• Present recommendation to clients, ensuring that all FAIS regulations are followed regarding advice given.
• Follow all the steps in the designated client engagement process as specified by Absa Advisers.
• Provide regular feedback to the Regional Manager on actions taken to progress the lead to business.
• Network, on an ongoing basis, with all stakeholders in Everyday Banking (PGM’s and Regional Managers) and elsewhere by attending their meetings and social gatherings to position the Absa Advisers' value proposition to the Bank and to the clients

Accountability: Meet sales and/or growth targets

• Do activity planning by identifying the clients to be approached/contacted during a particular period in conjunction with Everyday Advice Executive.
• Using the leads information provided by the source and or Regional Manager listings, as well as leads sourced through own prospecting activities and determine the client's financial needs.
• Make exclusive use of Absa’s Financial Needs Analysis tool (Avalon from Aug 2024 onwards) to conduct a comprehensive Financial Needs Analysis for the client.
• Obtain the client's consent to access his/her existing policy information by getting him/her to sign the relevant documents to get a comprehensive view of the client's financial needs.
• Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate products and or solution(s) to address financial needs.
• Generate and discuss a formal recommendation including product quote(s) for the client.
• On acceptance of part or all the advice recommendations, complete the necessary product application forms and ensure that the client signs the forms to indicate his/her consent to engage in a transaction(s).
• Gather, generate, and complete all the necessary compliance documentation (e.g., Client Advice Record, copy of ID, Financial Needs Analysis, FICA).
• Submit the proposal forms to the relevant product providers for processing.
• Ensure that the issued policy aligns to the recommended product.
• Review the client's portfolio at a minimum of once a year and contact the client based on the adviser and client agreed contact strategy to maintain a healthy client relationship.
• Provide a report back to the Regional Manager and Everyday Banking stakeholders on the strike rate (i.e., the number of leads provided that were converted to business) where applicable.
• Seek business opportunities from external sources as necessary to grow the book of business and reciprocate leads to Regional Managers and PGM’s.

Accountability: Manage own commission earnings

• Capture the correct Policy Relevant Information (PRI) number on the Commission system.
• On a monthly basis, check the accuracy of the commission statements received from the Broker Commissions department.  Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements Keep the client database up to date by ensuring that new clients are added to the database.
• Follow up on unpaid premiums and lapses by contacting the clients to establish the reasons for the problems Manage the suspense account timeously by clearing it on the system at month end.

Accountability: Practice Management

• Ensure that staff members (Adviser Assistants) have a clear understanding of their roles and responsibilities within the adviser practice.
• Arrange for staff members to receive the relevant training (Absa programs for the Interns) e.g., systems training, product training and operational training.
• Provide coaching and mentoring to assistant(s) with regards to facilitate knowledge and skills development.
• Participate performance development (PD) discussions as required by the Absa performance management standards.
• Take the necessary corrective actions in cases of underperformance in consultation with the Regional Manager. Implement controls with regards to compliant record keeping in accordance with minimum Absa business standards (i.e. FAIS, FICA, FSB and)
• Liaise with  Provincial Operations Office) with regards to maintenance of systems and equipment and provision of other services
• Complete all the required compliance exams in the specified timeframes (e.g. Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts).
• Remain fit and proper as required for FAIS flagged roles.
• Provide monthly feedback to the branch, and Business Bank, regarding non-interest income (seat costs) and cross-selling opportunities
• Segment the client base according to profile, income potential and commission income.
• Engage with business development strategies with the support of the Regional Manager and our practice management subject matter experts to maximise the sustainability of the adviser practice

Accountability: Personal Development

• Attend all the required training to attain accreditation to market Absa approved products.
• Attend all the requisite internal training (i.e FAIS-related programs/courses).
• Attain the required FAIS credits in order to attain Fit and Proper status
• Ensure that Fit and Proper status is maintained (honesty, integrity, financial solvency)

Education

• Bachelor`s Degrees and Advanced Diplomas: Accounting, National Senior Certificate/ Matric (Grade 12)

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Job Summary

• To build and maintain professional business relationships across a portfolio of Private Wealth clients, by achieving financial targets, proactively acquiring new clients, and improving customer experience within the scope of the Bank’s regulatory and compliance frameworks.

Job Description

• New Business Origination Manage and grow existing client relationships Involvement in credit related tasks Involvement in Assets under Management and Investments Stakeholder Management Query resolution Risk Management

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• To build and maintain professional business relationships across a portfolio of Private Wealth clients, by achieving financial targets, proactively acquiring new clients, and improving customer experience within the scope of the Bank’s regulatory and compliance frameworks.

Job Description

• New Business Origination Manage and grow existing client relationships Involvement in credit related tasks Involvement in Assets under Management and Investments Stakeholder Management Query resolution Risk Management

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• The focus of the role includes advanced analytics on the Everyday Banking Customer base, including Segmentation and Clustering of customers and customer behavior. This includes the prediction of customer related KVD’s such as primacy, customer numbers, customer retention and other behavioral metrics.

Job Description

Analysis (including Business Case)

• Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
• Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users)
• Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right languaging, format for building & testing)
• Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions
• Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
• Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)

Model Building (Data Science)

• Apply relevant research methodologies, tools and techniques to effectively and purposefully gather information.
• Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
• Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
• Develop and retain models on customer behavior, retention and segmentation
• Build algorithms and design experiments to merge, manage, interrogate and extract data to supply tailored reports to colleagues, customers or the wider organization
• Use machine learning tools and statistical techniques to produce solutions to problems
• Assess the effectiveness of data sources and data-gathering techniques and improve data collection methods
• Conduct research from which you'll develop prototypes and proof of concepts
• Look for opportunities to use insights/datasets/code/models across other functions in the organisation 
• Stay curious and enthusiastic about using algorithms to solve problems and enthuse others to see the benefit of your work.
• Development of standardised modelling of behaviour/retention/value in customers
• Maintenance of dictionaries: codes, dimensions, setting up tables etc
• Run and compare models on a regular basis
• Run Cluster specific scenarios to cover specific local issues
• Business process maintenance (segmentation, primacy etc)
• Produce appropriate documentation and training material to enable handover to a BAU team.
• KVD Predictions
• Using and deriving value from implemented models

People

• Provide coaching & mentoring across the team as well as to developing analysts across the estate
• Conduct peer reviews & problem solving within and across the broader team

The following degrees and/or subjects may be particularly useful:

• data science
• industrial engineering
• mathematics
• statistics
• actuarial science
• business mathematics and informatics

Education

• Bachelor's Degree: Information Technology

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Job Summary

• To process bank teller transactions accurately and timeously through the execution of predefined objectives, ensuring that customers are assisted promptly and in a friendly manner.. Selecting this role has a compensation & benefit impact in Kenya, TZ (NBC), Mozambique. Please contact Reward for details.

Job Description

• Execute cash & related transactions: Throughout each day, balance, control and manage the cash float by checking the amount of cash at the teller station and requesting the restocking or repatriation of cash when prescribed cash limits are reached Dispense and receive physical cash, cheques, travellers cheques, drafts and other financial instruments over the counter to walk in customers Process and encash cheques presented by customers for deposit or pay-out after checking identification, account details and other prescribed controls.
• Be vigilant for fraudulent or suspicious activities and report all concerns to the team leader or branch manager before processing the transaction or dispensing the cash Adherence to policies especially when handling with cheques, notes, ID’s, etc, under the 2 ID Buddy to prevent fraud. Refer any transactions in excess of teller mandate limits to a mandated official and / or line manager for authorisation
• Capture all transactions on the Bank system and ensure that all transactions are properly authorised before finalising the processing Carefully count all cash received or dispensed to ensure that errors are avoided by making use of the applicable cash counting equipment in your branch Reconcile own cash at the beginning and end of each day as well as when cash is restocked during the day.
• Prepare reconciliation reports for audit and management review purposes Ensure that journals are processed to recover charges for manual transactions processed for customers Ensure adherence to the SARB minimum requirements |
• Customer Service: Provide advice to customers on the cash and other transactions processes to ensure the smooth flow of transactions Exhaust all attempts to resolve customer enquiries before escalating to other departments or the line manager
• Provide Regular feedback to customers on the progress of their enquiries Explain the Bank’s procedures, security requirements (such as ID requirements when transacting) as well as service offerings available to customers
• Rep0rt customer complaints on the Bank’s Customer Care process (CCP) to facilitate feedback to improve service to customers Guide customers on how to correctly complete transaction documentation such as deposits, withdrawals, cheque requisition slips to ensure accuracy and completeness of these documents
• Ensure accuracy and efficiency when engaging with the customer.
• Ensure friendly, focussed customer interaction at all times Portray a professional image and ensure that personal appearance conforms to Absa Corporate Image standards
• Ensure adherence to the Corporate Wear policy Maintain a neat and tidy workstation at all times Pro-actively arrange your workspace to ensure sufficient stationary is in place prior to the branch opening.
• Regularly read the pricing documents relating to Teller transactions to assist clients with better solutions for their transactions and also benefit at the end of the day Adhere to the policy and procedure on the issuing of pins and statements in order to solution the customer at point of contact.
• Ensure migration of clients with CW transactions less than R4000 and CD of less than R8000 to Digital & Self-help channels and provide the necessary assistance.
• Maintain speed and agility at all times when assisting clients in order to minimise shortages and surpluses. Market products by giving out booklets or pamphlets to customers drawing large amounts of money and educate them of alternative ways on transacting. Educate customers on the use of the Internet Kiosk. |
• Identifying sales leads: Identify and action sales leads (teller prompts) and cross selling opportunities Explain the campaign details, during sales campaigns in brief and direct to clients to Sales Consultants for further information Effectively use of sales tools (e.g. teller prompts) in order to ensure the provision of leads to contribute to Branch Sales
• Take responsibility of own sales targets and assist daily by providing client solutioning according to their product needs Capture all other leads on SMD once agreed by client Follow up all leads with Sales Consultants on SMD to make sure clients are contacted |
• Compliance and Risk Management: Open & close the branch safe according to the Bank’s procedures, including physically securing the safe according to required procedures Conduct cash counts and visual checks as assigned by the line manager from time to time
• Ensure that all transaction records are kept and / or mailed in accordance with Bank procedures Keep transactions records available for control purposes Before processing transactions, verify that all information is accurate and complete in accordance with the Bank’s procedure.
• Refer any concerns to the line manager for follow up and decision making on whether to proceed Follow cash management procedures and limits as prescribed Familiarise with content of all communication, i.e. circulars, bulletins, risk day agenda’s and alerts, etc.
• Adhere to prescribed control measures to prevent fraud, losses and shortages Report suspicious transactions as per Money Laundering control frameworks Complete and maintain applicable registers (Teller and Key registers)
• Adhere to safety and security procedures and follow prescribed instructions in event of robbery Cubicles, teller drawers and workstations to be kept locked when leaving workstation Follow off-line procedures and comply with all regulatory and compliance requirements
• Manage security items i.e. Cash, Teller stamps, Safe keys, combinations and FBSS cards in line with policies and procedures Up skill your knowledge regularly with policies and procedures regarding your daily teller duties, cheques, Fraud, Foreign Exchange, this will help you also to prevent fraud Ensure up-skilling on fault reporting and testing processes & procedures of Equipment used at teller environment i.e. note & coin counters, TCR Machines, etc. Adhere to end of day procedures (ABSA 3368) Adhere to Branch Paper mandate when processing and / or authorising transactions, ensure processing within correct limits & mandates | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Summary

• Provide complex advice and support in facilitating long term strategy development.

Job Description

• Business Development: Conduct and facilitate strategic and market analytics to drive out customer and business insights. Extract key intelligence to present to the Management on a monthly basis to support their strategy definition and tactical change decision making. | Business Strategies and Planning: To facilitate and develop targeted segment specific strategies | Research: Investigate and embark on a continuous market scanning to identify and stay abreast of market trends and activities to inform opportunities for new or enhanced products and services | Stakeholder Management: Develop relationships with business leadership, and ensure that business improvement recommendations are monitored and sustained. | Strategic reporting | Value Management | Business Planning | Business Management

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Provides financial services to meet client specific needs to promote, market and sell Financial Solutions in accordance with relevant legislation, to meet sales targets and achieve strategic business objectives.

Job Description

• Provide customers with a mortgage solution at their convenience and in the process deliver on contracted sales targets through the delivery of superior customer service.

Key Accountabilities

Accountability: Sales

• Execute action plans in order to meet the agreed and contracted Application, Final grant and Registration targets as per Performance Development plans.
• Prospect for potential direct customers and sources using various methods such as networking, referrals etc.  
• Engage with existing customers, identified through the relevant lead generation process, to establish possible re-mortgage needs and provide advice on mortgage lending.
• Travel to and meet with prospective customers or sources, at a place and time of their convenience, providing mortgage customer solutions, assisting in completing and submitting the application with all required supporting documents to the Production Centre for processing.
• Manage and track all submitted deals into the Production Centre by following the prescribed CCC (Customer Care Centre) tracking process and keep the customer and source informed of the progress and/or status of the application i.e. approved, declined, reasons, etc.
• Maintain agreed conversion ratios on application-to-grant and grant-to-registration as per the Absa Home Loan process
• Track and follow up all deals which have been final granted by following the CCC process and keeping customers and sources informed until deal registration.
• Continuously explore and investigate all opportunities (e.g. Property shows, Auctions, Show houses, etc.) in order to increase sources of business and sales intake.
• Keep abreast of competitor activities by studying all available information (e.g. newspaper articles, Marketing campaigns) in order to proactively offer solutions to customers and sources, securing deals for Absa.

Accountability: Relationship Management

• Manage and network with external customers and sources to increase sales intake, grants and registrations
• Interact with external sources and liaise with Key Account Managers regarding developers to sign them up as Lead Generators in order to increase sources of business
• Facilitate regular meetings with sources to identify sales opportunities and address service related matters
• Interact with Key Account Managers by scheduling regular one-on-one meetings to explore possible property development opportunities
• Educate and inform Sources of business on product, process and progress ensuring that they submit a completed application and remain informed
• Engage with other business units and departments to deliver superior business value

Accountability: Governance

• Ensure that all business secured complies with the governance and compliance framework.
• Report any suspicious transaction and/or client to the Risk and Compliance Consultant for further investigation

Accountability: Customer Service

• Provide superior customer service by proactively and timeously obtaining outstanding documentation to ensure complete applications
• Ensure that any query or complaint received from a customer is resolved within 24 hours of receipt and ensure continuous feedback to the customer
• Ensure customer satisfaction by delivering outstanding customer service in line with the TCF (Treating Customers Fairly) principles which will result in increased sales and retention of Home Loans customers

Education and Experience Required

• National Certificate or equivalent NQF level 5 qualification
• 2 years (Technical/Managerial) experience
• Property Finance experience
• Sales and customer relations experience in a Banking environment
• Experience in Home Loans or mortgage environment

Knowledge & Skills:

• Selling and relationship skills
• Communication skills
• Entrepreneurial thinking
• Negotiating skills
• Presentation and public speaking skills
• General understanding of banking and financial services
• Interpersonal skills
• IT literacy
• Marketing skills
• Analytical skills
• Understanding of Real estate and property markets

Competencies:

• Deciding and initiating action
• Coping with pressure and setbacks
• Persuading and influencing
• Working with people
• Delivering results and meeting customer expectations
• Achieving personal work goals and objectives
• Entrepreneurial and commercial thinking
• Presenting and communicating information

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Summary

• To deliver business enablement support services to the COO BM team and Finance Management function, through the execution of predefined objectives as per agreed standard operating procedures .

Job Description

Business Enablement

• Provide support to Business Managers in delivery on Business strategy and initiatives.
• Assist Business Managers in the analysis of monthly data sets including financial transaction listing, headcount validation etc.
• Assist Business Managers, on an ad hoc basis with the end-to-end planning of events for specified BU’s, which include, but is not limited to strategy sessions, team events, conferences, Town Halls, Manco meetings etc.

Operational Partnering

• Partner with the wider COO team and assist with tasks upon request
• Assist in managing data for central processes and functional team management, for example SAICA memberships
• Develop an understanding of the various monthly reports which are provided to business and support on queries and/or actions through engagement with relevant parties, for example Non-Key Risk Management Dashboard, headcount report, cost packs.
• Obtain a strong knowledge of policies that are relevant in the COO environment to be able to assist in queries when needed, i.e. Staff expense policy etc.
• Gather the required information that is needed to monitor/track the various targets and KPI’s of the function, for example FM Skills Development Target, Employment Equity, budgets, etc.
• Partner with CRES in obtaining required information from FM BU’s for capacity planning, office design etc., critical for the Absa Ways of Work.

Administrative Support

• To support the COO Business Manager team in the execution of generic admin/operational matters.
• Maintain and manage a centralised mailbox where ad hoc queries can be posted.
• Assist Business Managers to evaluate and resolve operational issues that may arise in a timely and sustainable manner.
• Keep Business Managers informed of issues that have been resolved or escalate issues that have not been addressed to the relevant BM.

Other

• Look out for opportunities to develop reports or processes that could be standardized across the FM function.
• Aim to introduce tools for more effective ways of working.

Think creatively

• Take a critical view on process and consider initiatives for automation or opportunities for process improvement within the team.
• Participate in the wider COO team initiatives
• Complete tasks in a timeous manner
• Ensure that stakeholder expectations are managed when necessary.
• Network within the team to broaden understanding of COO offering and develop key relationships to execute on tasks

Education

• National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• To build and maintain professional business relationships across a portfolio of Private Wealth clients, by achieving financial targets, proactively acquiring new clients, and improving customer experience within the scope of the Bank’s regulatory and compliance frameworks.

Job Description

• New Business Origination Manage and grow existing client relationships Involvement in credit related tasks Involvement in Assets under Management and Investments Stakeholder Management Query resolution Risk Management

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• Provide strategic financial advisory and transaction execution services to clients navigating distressed and special situations for the Corporate & Investment Bank (Investment Banking Division including Commercial Property Finance, Markets and Transactional Banking). This role involves working closely with distressed companies, their Board’s and Executive Committees, creditors, investors, and other stakeholders to formulate and execute restructuring and turnaround strategies. The Specialist Investment Banker is responsible for solutioning, negotiating and delivering complex financial restructures that optimize outcomes for all parties involved while minimizing risk and seeking commercial outcomes to better align the returns with the risk profile.
• The role is suited to a seasoned Investment Banker with specialist knowledge in the management of CIB clients facing financial distress and with experience of distressed asset management strategies and restructuring, coupled with excellent verbal reasoning and negotiation skills, to effectively navigate situations and operate under pressure. Candidates with experience in distress and or corporate finance, M&A and or debt advisory experience, holding a CA/LLB or similar with a minimum of 8 years relevant experience. Depth of knowledge of CIB lending, trade products, corporate finance and capital raising requirements (debt and equity) is essential.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Apply platform engineering expertise, critical thinking, design thinking and problem solving skills in an agile team environment to produce well-organised, optimised and documented source code that successfully delivers platform features & components of the service & solves complex technical problems with high quality solutions.

Job Description

• Are you ready to make a difference? 
• Join an exciting and dynamic team of API Gateway Platform Engineers, who are responsible for shaping the technical API economy for the bank.
• Work within the Platforms and Engineering Gateway technology tribe responsible for the development, design and run of the Datapower API Gateway platform. Apply platform engineering expertise, critical thinking, design thinking and problem-solving skills to produce well-organized, optimized and documented source code that successfully delivers platform features, components of the service and solves complex technical problems with high quality solutions. Capable of resolving escalated issues arising from operations of the Datapower API Gateway Platform.

Key accountabilities: (What you’ll get to do)

• Leverage platform engineering expertise and a working knowledge of specific platforms (physical Datapower Gateway appliances, API Connect v10, vmware, Kubernetes, AWS services) and their constituent parts to positively contribute to platform feature and service designs
• Automate tasks through appropriate tools and scripting e.g. Kubernetes, Python, Terraform
• Use and configure modern observability techniques leveraging e.g. aggregated logging via Elastic Search stack, Kafka, metrics via Prometheus / Grafana
• Leverage platform (service design and code) and engineering technical expertise to proactively identify risks and prevent defects
• Uphold our technical principles off: self-service, scalability, re-usability, resilience & stability in all development practices and deliver feature sets that sustainably deliver on these principles
• Enable problem resolution across technical teams, apply and or facilitate root cause analysis, deeply understand the root causes of issues and find ways to resolve them (sustainably)
• Optimize, refactor and reuse components to improve performance and maintainability – ensuring maximum efficiency, effectiveness, and return on investment
• Take accountability for maintaining platform standards and best practices, and drive adoption across multiple service teams
• Contribute to a high-performance team environment by coaching and mentoring other engineers, support engineering teams on technical solutions and problem resolution, and proactively seek coaching and mentoring from others

Role/Person specification: (What do you need to get in?)

• +3 years Datapower Gateway experience (admin, operational and development)
• +3 years API Connect 2018 / v10 experience (admin, operational and development)
• +3 years coding / scripting languages experience e.g. Python, JavaScript, Bash scripting, GoLang, XSLT, Gateway Scripting
• +3 years’ experience in Kubernetes architecture, Networking, Security, Deployment, and Management
• +3 years messaging protocols and API technologies experience like SOAP and REST
• +3 years Infrastructure as code (IaC) tooling experience (like Jenkins, GITOPS, AWS CI/CD tools eg. Terraform, CloudFormation, CodeBuilder, CodeDeploy)
• +3 years analytics tools and Big Data Platforms experience like Elastic Search, Kafka (Hadoop)
• +3 years Web Security protocols experience like OAuth, JWT, OIDC
• +3 years Networking experience with a solid understanding of Network layer routing and security

Ideal Certifications:

• Certified Kubernetes Administrator (CKA) and Certified Kubernetes Application Developer (CKAD) or Certified Kubernetes Security Specialist CKS)
• AWS Associate level certifications
• IBM Certified Solution Implementer - DataPower Gateway v10
• IBM Certified Solution Implementer - API Connect v10
• If you’re passionate about working in a fast-paced environment and contributing to the exciting world of API Platforms by leading from the front, we would love to hear from you!

Education

• Bachelor's Degree: Information Technology

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Job Summary

• Are you an experienced Commercial Asset Finance Specialist with CIB experience? Here is an exciting opportunity to use your expertise to elevate your career and step into a new level. Use your experience to acquire new business, increase penetration of CIB portfolio Current penetration and hunt for new to product and new to bank product clients.

Job Description

• Relationship, Sales and Service: Own the primary relationship with the client by being the clients main contact point for all business banking requirements, to ensure that the portfolio is serviced appropriately
• Risk Assessment: Manage portfolio of clients from a business and risk perspective to ensure the banks risk is minimised
• Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance
• environments.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an
• empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Summary

• An exciting contract opportunity exists with the Relationship Banking Product Cash team to play a critical role in setting up the Cash Strategy office. In this role you will provide project management services and to develop, maintain and enhance operational business relationships.

Job Description

• Project Management: Monitors the progression of a project at every stage and ensure that the objectives of a project are meet
• Quality Assurance: Maintain a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production
• Meeting deadlines: Completes task timeously
• Stakeholder management: Ensure that stakeholders are identified and engaged.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To develop strategic delivery plans, formulate associated practices and to ensure operational implementation and adoption in terms of governance management methodology and delivery objectives, primarily from a first line of defense (1LOD) objective for Absa Technology.

Job Description

Strategic Delivery Planning:  

• Assist with developing strategic delivery plans, and strategies, with respect to governance and control management to achieve the strategic objectives set by leadership across Absa Technology, in alignment with other Business Unit, Functions, and Group Strategies.  
• Ensure Absa Technologies’ respective business areas undertake strategic planning that is mindful of Governance protocols, and aligned with areas such as Risk, Compliance, and Audit, through regular stakeholder engagements. 

Governance and Control:  

• Fulfill the duty of being a first line of defense (1LOD) champion for Absa Technology. 
• Implement and adhere to the provisions of the Combined Assurance Policy and Assurance Standard. This includes conducting assurance in line with the Combined Assurance Controls Testing methodology. 
• Implementation and embedment of Operational Risk Frameworks for RCSA, risk events, key risk indicators, and key risk scenarios. 

Reporting and Secretariat Duties: 

• Jointly contribute to the Absa Technology Governance and Reporting functions regular reporting requirements aimed at creating efficiencies and a single streamlined narrative, supported by evidence, and aligned within Absa Technology and across the Group.  
• Ensure accurate reporting on delivery of special risk and compliance projects initiated in Absa Technology, by business partners.  
• Identify all high/medium risk projects in the area and track RAG status from a risk perspective. Be involved in project assurance reviews and ORIA's where required. 
• Perform Secretariat duties for key 1LOD engagements relating to the role such as assisting with Absa Technology ERC, and other key forums related to the Governance and Reporting function. 

Stakeholder Management:  

• Develop and maintain relationships with key stakeholders across all areas, as required by the role, for the purposes of, but not limited to, ensuring progression and value creation across Absa Technology through awareness of risk management issues and changes required, and delivering impactful reporting.  

Education and Experience Required 

• NQF level 6 B Degree 
• B degree in Risk Management/Audit/or equivalent Advanced Diploma 
• B Degree is required i.e. Information Technology and/or Business Management 
• CISA/CISSP/CISM/CGERT/PMP or any other IT Governance related qualification 
• 2 years managerial/leadership experience 
• 4 years’ experience in a risk and audit environment 
• 4 years job relevant experience in IT Governance 
• 4 years Financial Business environment or other financial related experience 

Knowledge & Skills: 

• 4 years Financial Business environment or other financial related experience 
• Extensive knowledge, understanding and application 
• Good interpersonal, facilitation and negotiation 
• Self-confidence and assertiveness/persuasiveness 
• Business organisation and industry understanding 
• Good understanding of IT operations and processes

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)