Jobs Available at Beekman Group

Key Performance Areas: Full Management responsibility of a Front Office Operation of a large and very busy Resort property including:

• General Office administration, telephone, reservations, reception
• Management and administration of communications with online booking platforms
• Dealing with guest queries, requests and complaints and management of guest relations
• Revenue control and management
• Handling & recording of cash & other income
• Management and administration of all front office staff including Drivers
• Procurement & control of certain consumable & non consumable stocks and assets including the conducting of stock takes
• Interaction & liaison with all departments and areas including outsourced functions
• Provide assistance to the Resort Manager in any areas required and be able to provide Management backup for same

Position Requirements:

• Proven Front Office Management experience and a history of experience in the Hospitality industry
• Proven management skills including: Guest & Staff relations and administration, Management of revenue streams, Budgeting and Financial experience
• Excellent understanding of all aspects of Hospitality Operations
• Computer literacy skills including: Excel, Word and practical experience of Hospitality Property Management systems (Opera/Fidelio, Semper, Apex, Hotelier etc)

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Key Performance Areas:

• The successful candidate will be responsible for general administrative functions in the accounts department which includes; the capturing of payments on the various online banking platforms, filing, faxing, scanning, maintaining various spreadsheets, distribution of documents and emails, archiving documents and the management of the filing room.

Position Requirements:

• 2 years relevant experience working within an accounts department or similar role
• Preferably studying towards an accounting / bookkeeping diploma
• Sound knowledge of computer skills in MS Office (Word, Excel & Outlook)
• Working experience with all Online banking platforms will be advantageous.
• Excellent interpersonal and organisational skills
• Excellent verbal and written communication skills in English are essential