Jobs Available at Construction Education & Training Authority (CETA)

Job Responsibilities

• Identify and map the needs and expectations of the external stakeholders to deliver suitable engagement approaches that unlock shared value for CETA and its stakeholders.
• Develop an approach to stakeholder relations that will drive the CETA’s stated goals of inclusion, supporting the national agenda and the building of a stronger skilled society in South Africa.
• Source and develop relationships with key partners that ensures CETA initiatives are supported to succeed and make impact.
• Manage media and other stakeholder relations to grow and maintain CETA stakeholder networks.
• Manage the day-to-day relationship with levy payers of the CETA to ensure that they are aware of important developments .
• Monitor and manage stakeholder satisfaction surveys to better understand the perceptions about CETA offerings.
• Manage CETA relationship with government bodies, regulators, industry bodies and stakeholders in supporting the CEO and the Accounting Authority and responsible Minister.
• Facilitate processing and tracking of key decisions from stakeholder engagements.
• Accompany the CEO in strategic engagement and ensure that all identified actions are recorded and implemented.
• Advise and organize appropriate meetings, interventions, appointments, networking sessions and presentations for the CEO.
• Guide and manage lobbying activities with external stakeholders for the benefit of the CETA and the industry.
• Understand and support the building of a prominent and highly valued corporate reputation in collaboration with the Marketing team.
• Gather information, analyse it from a stakeholder perspective, and provide proactive solutions.
• Evaluate impact of engagement strategies and provide regular feedback to Executive Management, CEO, and the responsible Board Committee.
• Facilitate stakeholder relations audits; report on the findings and compile action plans on the mitigation of shortcomings.
• Oversee efforts to ensure balanced representation of all chamber industries in CETA engagements.
• Approve and submit comprehensive sub-sector reports and data to inform the Chambers Reports that contribute to the development of credible SSP.
• Lead industry engagement to identify specific skills development needs in each sub-sector.
• Represent the organisation to stakeholders, associates and partners and maintain professional, effective and amicable relationships to ensure that CETA’s interests are upheld.
• Ensure all Stakeholder Relations and Chambers’ activities adhere to relevant legal, regulatory, and industry standards.
• Manage stakeholder mapping and prepare communications to stakeholders and respond to stakeholder enquiries.
• Distribute intelligence gathered via stakeholder engagements to relevant internal stakeholders. 
• Responsible for the preparation and monitoring of Partnership Agreements with potential industry partners.

Communications

• Oversee the planning and execution of communication campaigns and events; including ensuring consistent and engaging content across digital platforms.
• Manage CETA’s response to media inquiries and crisis communication scenarios.
• Drive innovation in digital and traditional communication platforms.
• Lead the CETA Digital Communications Strategy that is aligned across all platforms - including social media, websites, blogs, social media, newsletters, e-mail communications and promotional materials.
• Oversee social media channels, ensuring that content is relevant, timely, and engaging for consistent and credible messaging for effective communication.
• Ensure that CETA communication and messaging content is aligned with marketing objectives and engaging the target audience.
• Oversee internal and external communications to ensure messaging alignment with its values and goals.
• Collaborating with Management for implementation of the CETA-wide communication plan, associated policies and messages for identified stakeholders.
• Manage the CETA’s public relations strategy, including media relations, press releases, crisis communication, and reputation management.
• Lead communication strategies for key corporate initiatives such as product launches, events, or public announcements.
• Perform any other relevant duties as directed by the CEO.

Specific Deliverables Expected

• Credible, reliable and useful Management reports.
• CETA Communications and Stakeholder Relations Operational registers are updated and tracked for regular reporting and accountability.
• Business unit’s Service Standards and Business Scorecard aligned overall CETA scorecards, APP, SLA, Strategic Plans, etc. and progress reported upon regularly.
• Monthly and quarterly progress against CETA Stakeholder Matrix and Communications Strategy and Plans.

Requirements

Desired Skills, Experience and Competencies

• Post Graduate qualification in any of the following fields: Business Administration, Public Relations, Marketing, Communications, Political Science / Studies, Project Management, or any similar qualification at NQF 8 level.
• Minimum of 7-8 years’ experience, of which at least three (3) must have been in a senior management role.
• A proven track record in a public entity and / or regulated environment and extensive knowledge of government policies is critical.
• Demonstrated experience in reporting to Executives and Boards on governance, risk and compliance control matters and other assurance related responsibilities.
• Knowledge of higher education sector, the SDA, SDLA and the PFMA are essential.
• Computer literacy: Advanced Excel and Data Analytical skills are required.
• Valid code 08 driver’s license is essential.

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Job Responsibilities

• Ensure that Executive Managers and Senior Managers support the CEO’s and Accounting Authority’s decisions; through follow up, coordination and tracking successful implementation of AA’s, CEO’s and EXCO decisions.
• Oversee all CEO’s office initiatives across the CETA to ensure their conception and implementation support the strategic intent aligned with strategic plans, operational plans and SLA signed with DHET.
• Set and drive comprehensive goals and objectives for high performance and growth to support the CETA’s strategy and objectives; including ensuring all performance achievements are recorded on the CETA IT systems, tracked, analysed and reported on timeously to enable corrective actions by the CEO and EXCO members.
• Manage and maintain an efficient filing and document management system for the CEO’s office.
• Respond to, or routes priority or confidential enquiries from external or internal sources with correspondence or other messaging on behalf of the CEO.
• Reviews and comments on materials and documents related to the execution of high-profile strategic projects and programmes being presented to the CEO to ensure accuracy and quality thereof.
• Continually monitor the flow of information going in and out of the CEO’s office.
• Ensure that sound business practices regarding programme and project management exist within CEO’s Office.
• Lead and ensure the establishment, maintenance and improvement of Standard Operating Procedures, policies, and guidelines relating business unit scorecards, CETA Business Scorecard, Service Standards (in consultation with the CEO).
• Review on behalf of and advise the CEO all communications that needs the CEO approval; including recommending any communications to be issued to CETA staff.
• Design, implement and use insights gained through business information to compile reports, and metrics to measure success and inform the business decision making process and realign objectives across the CETA.
• Monitor, report and continuously evaluate progress of the Risk, Internal Audit functions and Special Projects, business units’ achievements against the Operational Plan and Strategic Plan objectives.
• Ensure all CETA strategies are cascaded by Executives to all staff.
• Lead the identification and mitigation of internal systems and procedural barriers to enhance excellent customer/stakeholder’s positive experience.
• Implement monitoring and evaluation in own area of accountability in line with the CETA wide Monitoring  and Evaluation framework.
• Analyse information and compile complex documents for the CEO in preparation of meetings, engagements, presentations, etc.
• Perform ongoing risk assessments to identify and evaluate internal and external risks that could impact operations.
• Monitor the progress of risk mitigation activities and escalate issues that require higher-level intervention.
• Manage internal audits to assess the organization’s compliance with regulatory standards.
• Communicate policy updates and regulatory changes to relevant CETA teams.
• Ensure working environment contributes to improving employee engagement, recognition and increased productivity.
• Conduct desk-top research on topics / issues requested by CEO, manage and track special interventions led by the Office of the CEO.
• Manage and supervise performance and address non-performance and ensure all officials in the CEO’s Office live the CETA values.

General responsibilities attached to this role

• Provide inputs into relevant audit processes and assist where required respond to audit findings and queries within defined timeframes.
• Lead and drive the planning and compilation of the CEOs office business unit’s annual budget aligned to the tactical delivery plans to support the implementation of set strategic objectives.
• Lead the enhancement of relevant knowledge and skills through continuous coaching, mentoring and nurturing of departmental talent pools; and ensure Learning and Development is continued monitored and improved.
• Identify and monitor departmental risks and develop and maintain a risk register from such activities. Implement mitigation to manage risks within the CEOs Office.
• Manage resolution of stakeholder concerns and issues timeously.
• Monitor and manage staff performance within the CEO’s Office in compliance with the CETA Performance Management policy and processes. This includes coaching and mentoring staff and interns as appropriate to improve performance within the CETA (oversee performance management and the development of all CEO’s Office staff).
• Ensure that minutes and EXCO and other Management meetings are held, plus coordinate such meetings packs, review where necessary before consolidation.
• Recommend and advise CEO on reports to draft as part of regular management, governance and executive management reporting processes.
• Perform any other relevant duties as directed by the CEO.

Specific Deliverables Expected

• Credible, reliable and useful governance and Executive management reports.
• Monthly Risk Management, Internal Audit progress, and special projects reports.
• CETA Strategic risk and Operational registers updated and tracked for regular reporting and accountability.
• Business unit’s Service Standards and Business Scorecard aligned overall CETA scorecards, APP, SLA, Strategic Plans, etc. and progress reported upon regularly.
• All risk, compliance and governance reports for the CETA prepared, tabled at relevant Committees and filed.
• Business unit’s budgets progress reports.
• Monthly and quarterly progress against CETA Transformation and Organisational Scorecards.

Requirements

Desired Skills, Experience and Competencies

• Post Graduate qualification in any of the following fields: Business Administration, Finance / Accounting, Project Management, or any similar qualification at NQF 8 level.
• Minimum of 7-8 years’ experience, of which at least three (3) must have been in a senior management role.
• A proven track record in the public entity and / or regulated environment and previous management experience in a multidisciplinary unit are essential; and extensive knowledge of government policies is critical.
• Proven experience in leading and directing teams in a high-performing organisation.
• Demonstrated experience in reporting to Executives and Boards on governance, risk and compliance control matters and other assurance related responsibilities.
• A SETA related experience in governance, risk, monitoring and evaluation and compliance is an added advantage.
• Knowledge of higher education sector, the SDA, SDLA and the PFMA are essential.
• Computer literacy: Advanced Excel and Data Analytical skills are required.
• Valid code 08 driver’s license is essential.