Jobs Available at H Systems (Pty) Ltd

MAIN RESPONSIBILITIES

Recruitment

• Administer recruitment process
• Advertising positions internally and externally, as required.
• Shortlisting candidates based on position criteria
• Pre-screen candidates
• Conduct Interviews
• Reference checks
• Induction and onboarding
• Additional Ad Hoc Requirements as may be required.

Training and Development

• Capture WSP & ATR for submission to the relevant SETA.
• Implement and schedule training activities to meet business needs and commercial targets.▪
• Source training providers.
• Record training data on Internal systems. 

Employment Equity

• Employment Equity Administration.
• Assist with Internal audits as required.
• Complete Progress reviews as required.
• Minute Employment Equity Meetings.
• Additional Ad Hoc Requirements as may be required.

Industrial Relations

• Provide specialist guidance to management and staff in relation to enabling a sound and harmonious employee relations climate.
• Handle potential minor IR queries/problems before it causes dissent.
• Manage IR matters and ensure fairness, consistency, and compliance with relevant legislation.
• Ensure an effective IR climate prevails with fair practices in the regions.
• Administer disciplinary and poor performance/incapacity/ill health enquiries as required.
• Drafting of charge sheets for enquiries, based on evidence received, if required.
• Arranging of external chairpersons.
• Assist with addressing staff grievances.

HR administration and reporting

• Assist the HR Manager with capturing of data required for monthly HR Reporting.
• Assist with Document Control of company documents.
• Administer organisational design activities
• Draft and upkeep of organograms.
• Draft and upkeep of job specifications.

Manage all HR Data.

• Ensure employee files are always up to date.
• Ensure updated staff records are available.
• Personal information is accurately reflecting on SAGE300 People.

General Administration.

• Data Capturing.
• Filing.
• Archiving of historic documentation.
• General employee assistance as required.
• Assist the HR Manager with any other additional duties as may be required for the effective performance of the department. 

SHEQ Integrated Management System control

• Ensure adherence to the OHS Act.
• Reporting of Injury on duties to Department of Labour (CompEasy) timeously
• Enable employee engagement through developing and implementing appropriate participation and communication platforms.
• Assist with Internal projects as required by the operational needs of the company.
• Assist with HR required processes for the ISO Certification Project that includes:
• Assist with Management of internal and external Documents with the support from HR Manager and SHEQ Manager.
• Always maintain a high level of customer service levels standards.

KEY JOB REQUIREMENTS

QUALIFICATIONS

• 1 to 3 Years Diploma in the respective field (NQF 6)

EXPERIENCE

• Minimum 2 years’ experience in a similar role.
• Relevant Human Resources Administration experience.

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MAIN RESPONSIBILITIES

CREDITORS CONTROL

• Preparation if creditor reconciliations for the company and branches.
• Accurate recording and processing of all vendor invoices.
• Preparation of remittance advises in support of supplier payments.
• Review and verify invoices from suppliers for accuracy and completeness, ensuring that the goods or services have been received and that the invoice amount is accurate.
• Resolve discrepancies or issues with invoices, working closely with vendors and internal departments, to resolve disputes and ensure timely payment.
• Develop and maintain strong relationships with vendors, serving as a point of contact for payment-related inquiries.

FINANCIAL ADMINISTRATION

• Maintain accurate accounting records.
• Accurately and timeously process company petty cash to meet reporting deadlines.
• Reconciliation of garage and credit cards monthly.
• Accurately and timeously process company bank statements daily.
• Assist with filing off all documents monthly for the finance department.
• Accurate capturing of monthly expenses via the ERP.
• Assist with bank / supplier forms and applications in line with the vendor approval.
• Reconciliation of income statement accounts.
• Assistance in the finance department with external audits, including SARS.

SHEQ INTEGRATED MANAGEMENT SYSTEM CONTROL

• Ensure adherence to the OHS Act.
• Take reasonable care for the health and safety of themselves of other persons.
• Co-operate with the employer to enable prescribed duties or requirements to be complied with.
• Carry out any lawful order given and obey the health and safety rules and procedures.
• Report any unsafe or unhealthy situation to the employer.
• Report any incident to the employer.
• Comply with health and safety processes.
• Ensure the Finance Office maintains and complies with standards of health and safety, and hygiene always.
• Participate in any Integrated Management System activities as required.
• Identify and report opportunities for improvement, Non-Conformances, and Incidents in area of responsibility.
• Ensure adherence to all company policies and procedures.
• Always maintain a high level of customer service levels standards.

KEY JOB REQUIREMENTS

QUALIFICATIONS

• Grade 12 or equivalent.
• Diploma in accounting, finance, or a related field.

EXPERIENCE

• 2+ years’ experience in a in accounts payable or a similar finance position.

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MAIN RESPONSIBILITIES 

SALES MANAGEMENT

• Ensure sales target is achieved.
• Ensure growth of systems sales in line with targets.
• Identify sales targets per customer.
• Set up strategies to address sales requirements.
• Identify lost sales and ensure recovery through sales strategies to meet monthly budget.
• Back-order management on a regular basis.
• Analyse customers’ sales history on system and identify sales opportunities
• Ensure GP% targets (budget) are achieved.
• Analyse market and identify improvement / opportunity areas.
• Complete sales and demand forecasts and actual sales analysis for the different market segments on a month-by-month basis.
• Analyse customers and identify products not buying/stopped purchasing & increase buying of such.
• Identify new clients and strategize bringing the client on board.
• Closely monitor client requirements and identify opportunities to sell innovative products into the portfolio.
• Ensure sufficient depth of relationships within Key Accounts to promote continuity and growth.
• Ensure clients are fully appraised of all related issues surrounding pricing, new products, skills training and point of sale material.
• Market and implement solutions that ensure value and business outcomes for key systems clients.
• Prepare and present product demonstrations, presentations, and proposals to customers. 
• Manage and maintain pricing in line with the company pricing requirements.
• Negotiate prices, terms, and conditions of sale with customers, and manage customer complaints and concerns in a timely and professional manner. 
• New customer management
• Ensure new customers are sourced as per KPI targets set.

CUSTOMER RELATIONSHIP MANAGEMENT

• Ensure clients are fully appraised of all related issues surrounding pricing, skills training, and point of sale material.
• Ensure regular visits to Key Accounts in the region.
• Attend trade shows and industry events to network with customers and stay up to date with industry developments.

ADMINISTRATION AND REPORTING

• Complete sales and demand forecasts and actual sales analysis for the different market segments on a month-by-month basis.
• Manage customer debtor book in conjunction with the Branch Manager.
• Prepare quotes timeously and accurately.
• Ensure sales orders and invoices are processed by the Internal Sales Department. 
• Arranging stock for sales orders from other branches / procurement if insufficient stock is available, in conjunction with responsible employee at the branch. 
• Communicate pipeline orders or “out of the ordinary” purchases to Branch Manager and Procurement.
• Review credit limits and request payments as required and communication to Debtors department. 

TECHNICAL SUPPORT

• Provide accurate technical support to internal and external stakeholders.
• Troubleshooting
• Analysis.
• Find premium technical solutions for complex customer needs, to meet customer requirements.
• Post installation site inspections and site reports, when required.
• Assist customers on site with installation guidance, when required.
• Resolve technical-related customer complaints.
• Analyse technical drawings and specify products or solutions accordingly, in conjunction with the Estimating Department.
• Provide technical product advice to customers relating to quotation requests, in conjunction with the Estimating Department.
• Training customers on fabrication, assembly and installation of systems and operation of punch tools.
• Visit architects when required to specify Aliplast or Custodian Ranges.
• Conduct technical presentations with customers.

KEY JOB REQUIREMENTS 

QUALIFICATIONS

• Grade 12 or equivalent.
• Valid Drivers’ license.
• AutoCAD certificate, added advantage. 

\EXPERIENCE

• 2 years’ experience in a similar position.
• 8 years’ experience in a sales environment.
• Strong technical knowledge of aluminium products and processes, as well as an understanding of the manufacturing industry. 

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MAIN RESPONSIBILITIES

SALES MANAGEMENT

• New customer management
• Source and onboard new customers.
• Actively seek out and identify potential customers or clients through various channels, such as cold calling, networking, referrals, and attending industry events.
• Ensure achievement of sales targets.
• Identify sales targets per customer.
• Develop strategies to address sales requirements.
• Manage and grow existing customer accounts.
• Identify and recover lost sales through effective sales strategies.
• Manage back-orders weekly.
• Analyze customers' sales history and identify sales opportunities.
• Drive growth of systems sales in line with targets.
• Achieve gross profit percentage (GP%) targets.
• Analyze the market and identify improvement and opportunity areas.
• Identify customers not buying or stopped purchasing and increase their engagement.
• Identify and strategize bringing new clients on board.
• Monitor client requirements and identify opportunities to sell innovative products.
• Ensure sufficient depth of relationships within Key Accounts to promote continuity and growth.
• Implement solutions that deliver value and business outcomes for key clients.
• Conduct sales presentations and product demonstrations to showcase the features, benefits, and value of the products or services being sold.
• Manage and maintain pricing in line with company requirements.

ADMINISTRATION AND REPORTING

• Complete sales and demand forecasts and analyze actual sales for different market segments monthly.
• Prepare sales performance reports and sales analysis.
• Generate customer visit reports and weekly call reports.
• Prepare quotes, sales orders, and invoices accurately and on time.
• Coordinate stock arrangements with other branches or procurement if stock is insufficient.
• Communicate pipeline orders or exceptional purchases to the Branch Manager and Procurement.
• Review credit limits, request payments as required, and coordinate with the Debtors department.
• Complete credit and COD applications with clients as required.

KEY JOB REQUIREMENTS

QUALIFICATIONS

• Grade 12 or equivalent.
• Valid Drivers’ license.

EXPERIENCE

• 2 years’ experience in a similar position.
• 8 years’ experience in a sales environment.

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MAIN RESPONSIBILITIES

SALES

• Ensure sales and GP targets are met.
• Sell stock to customers.
• Source stock internally to complete customer orders.
• Maintain a clean back-order report
• Follow up on back orders to ensure client obtains their stock timeously.
• Arrange timeous delivery of products with internal or external transport providers.
• Source sales opportunities through inbound lead follow-up, telesales, outbound cold calls, and emails.
• Manage and maintain pricing in line with the company pricing requirements.
• Analyse customers’ sales history on system and identify sales opportunities.
• Grow existing customer- and new customer base.

CUSTOMER SERVICE

• Always maintain a high level of customer service standards with internal and external customers.
• Ensure accurate and timeous communication with Internal customers (Debtors, Procurement, other branches)
• Resolve customer queries timeously
• Provide daily feedback to customers on back orders and out-of-stocks.
• Communication of customer credits to operations to ensure timeous collection.
• Communicate to customers as required.
• Pricelists
• Discontinuation of stock
• Promotional stock
• General notifications

ADMINISTRATION AND REPORTING

• Prepare quotes, sales orders, and invoices timeously and accurately.
• Ensure the efficient and timeous processing of customer orders.
• Advising stock availability to customers.
• Arranging stock from other branches / procurement if insufficient stock is available.
• Communicate pipeline orders or “out of the ordinary” purchases to Branch Manager and Procurement.
• Ensure accurate payment is received from COD customers as per COD procedure before stock is released.
• Facilitate credit card/EFT or cash payments.
• Ensure data systems are accurate and always updated.
• Ensure customer information is accurate on system.
• Review credit limits and request payments as required, ensuring continuous communication to Debtors department. 
• Obtain Credit applications.
• Assist with any other sales related tasks as required by the Office Supervisor or Branch Manager.

SHEQ INTEGRATED MANAGEMENT SYSTEM CONTROL

• Ensure adherence to the OHS Act.
• Take reasonable care for the health and safety of themselves of other persons.
• Co-operate with the employer to enable prescribed duties or requirements to be complied with.
• Carry out any lawful order given and obey the health and safety rules and procedures.
• Report any unsafe or unhealthy situation to the employer.
• Report any incident to the employer.
• Comply with health and safety processes.
• Participate in any Integrated Management System activities as required.
• Identify and report opportunities for improvement, Non-Conformances, and Incidents in area of responsibility.
• Ensure adherence to all company policies and procedures.
• Always maintain a high level of customer service levels standards.
• Ensure the Sales Department maintains and complies with standards of health and safety, and hygiene always.

Requirements

QUALIFICATIONS

• Grade 12 with at least 1 or 2 additional short course certifications.

EXPERIENCE

• 1 years’ experience in a similar position.
• 3 years’ experience in a sales environment