The South African Broadcasting Corporation (SABC (SOC) Limited, is a Schedule 2 (Major Public Entity) entity in terms of the Public Finance Management Act NO. 1 of 1999, as amended. It was established through an Act of Parliament in 1936, which replaced the previous state-controlled African Broadcasting Corporation. This was followed by the enactment of t...
CLOSING DATE: 30 OCTOBER 2026
MAIN PURPOSE OF THE ROLE
- Responsible for the analysis, design, development, testing, deployment, support, maintenance and modernisation of enterprise applications within the Natural ONE and Natural/ADABAS mainframe environment.
- The role ensures adherence to SDLC, governance, security, quality and operational support standards while delivering reliable, scalable and sustainable application solutions that support SABC business objectives. The incumbent contributes to application modernisation, integration services, incident resolution, business continuity support and continuous improvement of development practices.
DEVELOPMENT AND IMPLEMENTATION OF STRATEGY
- Contribute to the execution of the IT development strategy by designing, developing and maintaining enterprise applications aligned to business priorities.
- Provide technical input and advisory support for application development, DevOps enablement, integration and mainframe modernisation initiatives.
- Engage with internal departments, business users and external stakeholders to understand requirements and translate them into sustainable technical solutions.
- Provide technical problem-solving leadership for complex application, integration and operational support matters.
- Identify architectural, performance and process improvement opportunities and recommend appropriate remedial actions.
- Support business objectives by enhancing systems and services that improve operational efficiency, customer engagement and revenue-related processes.
BUSINESS OPERATIONAL EFFICIENCY
- Analyse, design, develop, test, implement and maintain cost-effective application solutions in line with approved business and technical requirements.
- Compile and maintain technical documentation, including flow charts, entity relationship diagrams, functional specifications, technical specifications and change request documentation.
- Develop efficient, reusable and reliable programs using Natural, Natural ONE and ADABAS in accordance with approved coding standards and procedures.
- Perform database-related development activities and liaise with database administrators to ensure alignment between application logic, data structures and performance requirements.
- Conduct unit testing, quality assurance and performance checks to ensure application effectiveness, reliability, security and responsiveness.
- Provide application maintenance, troubleshooting, incident resolution, report development and end-user support for Natural/ADABAS solutions.
- Support availability of critical mainframe online systems, including standby, after-hours support and participation in business continuity exercises where required.
- Develop ad hoc reports, data extracts and short-term system enhancements to support operational, audit, financial control and business reporting requirements.
- Liaise with external agents and internal stakeholders to ensure data received and processed conforms to agreed standards, controls and service expectations.
- Provide technical input for RFI, RFP and procurement-related activities to ensure proposed solutions align with SABC systems, standards and business requirements.
- Extract, analyse and document business rules from existing code where formal documentation is incomplete or unavailable.
- Participate in new development discussions, facilitation, systems analysis and application modernisation initiatives.
- Report progress, risks, issues and delivery status to management on a regular basis.
GOVERNANCE RISK AND COMPLIANCE
- Comply with applicable SABC policies, procedures, governance frameworks, SDLC controls, ITIL practices and financial control requirements.
- Review and support the maintenance of relevant standards, procedures and controls in line with regulatory, audit and operational requirements.
- Identify, analyse, respond to and monitor IT risks affecting application development, support, security, continuity and data integrity.
- Contribute to the upkeep of risk registers, issue logs and action-tracking mechanisms to ensure findings are managed to closure.
- Support audit, compliance, RFI and RFP responses by providing accurate technical information, evidence and system-related documentation.
- Promote consistent use of approved templates, standards, taxonomies, deployment practices and access control requirements.
- Participate in organisational health, safety and risk management activities as required.
STAKEHOLDER MANAGEMENT
- Build and maintain effective working relationships with business users, IT teams, external agents, vendors and governance stakeholders.
- Take ownership of assigned technical queries and ensure timely, professional and effective resolution within agreed service expectations.
- Record key interactions, requirements, decisions and support outcomes to maintain traceability and continuity of service.
- Provide monthly or periodic service, SLA, project and operational progress reports to IT leadership and business customers.
- Collaborate with Legal, Compliance, Procurement, Finance and other enabling functions where application changes or support activities have governance, contractual or control implications.
LEADERSHIP AND PEOPLE MANAGEMENT
- Manage own performance, development objectives and delivery commitments in line with SABC performance management requirements.
- Contribute to long-term team goals, reporting mechanisms, maturity models and continuous improvement roadmaps for development and support practices.
- Meet agreed IT performance, quality, governance and service delivery standards.
- Participate in formal performance reviews and compile an annual Individual Development Plan.
- Support coaching, mentoring and knowledge transfer to junior staff and team members in line with operational needs and best practice.
- Attend relevant training and development interventions in accordance with the Workplace Skills Plan and approved development requirements.
MINIMUM REQUIREMENTS
- Relevant IT NQF level 6 (National Diploma) qualification.
- Relevant IT NQF level 7 (Degree) qualification is considered an advantage.
- 3-5 years’ experience within a systems development environment, with exposure to the full System Development Life Cycle.
- Mainframe development experience, preferably including Natural ONE, Natural and ADABAS.
KNOWLEDGE
- Knowledge of the Software Development Life Cycle, ITIL practices, change control and application support processes.
- Knowledge and understanding of mainframe systems, Natural ONE, Natural, ADABAS, mainframe utilities and JCL.
- Knowledge of database concepts, relational databases, data analysis, file formats, flow diagrams and entity relationship diagrams.
- Knowledge of systems analysis, functional specification, technical specification, testing, quality assurance and root cause analysis practices.
- Knowledge and understanding of business systems, debtor systems, TV Licence-related processes and end-user core business processes.
- Knowledge of integration between systems and relevant enterprise software applications.
- Knowledge and understanding of information technology best practice, including platforms, applications, security and operational controls.
- Knowledge of relevant company policies and procedures, including finance, HR, procurement, risk, safety and health requirements.
- Business acumen, customer service orientation, planning, organising, time management and work control.
- Problem-solving skills, analytical thinking, adaptability, quality orientation and ability to provide technical and operational support advice.
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CLOSING DATE: 28 OCTOBER 2026
DUTIES AND RESPONSIBILITIES:
DEVELOPMENT AND IMPLEMENTATION OF STRATEGY
- Accurate determination of TVOB schedule and resource capacity to maximise utilisation & revenue generation.
- Provide professional service to ensure customer come back
BUSINESS OPERATIONAL EFFICIENCY:
- Detailed project plans in line with Broadcast Technology Standards.
- Monitor in-time delivery as per schedule.
- Updated project status on ScheduALL.
- Proper documented liaison/ communication with key stakeholders to ensure well-coordinated and aligned broadcast productions.
- Accurate project administration in line with relevant SOP.
- Production overseer in line with Project Plan & ScheduALL booking.
- Accurate reflection of project status on ScheduALL at all times.
- Accurate documented cost/ resource inputs for inclusion in project quotes.
- Attend to queries and complaints.
- Monitor/ follow up of documented feedback from resource / travel coordinators and project administrators to accurately and in time identification of resource requirements.
- Documented dissemination of information regarding project changes to all relevant stakeholders.
- Complete records on all project correspondence to be easily retrievable/ accessible.
- Realistic inputs into project budget in accordance with project/ customer requirements.
- Proper planning, coordination and scheduling of resources in order to reduce spending.
- Accurate monitoring of cost and authorization prior to expense
- On-going monitoring and ensuring production success.
- Gather and document sufficient detail information in order to accurately identify customer requirement
- Proper documented liaison/ communication with resource coordinators to ensure inputs of key stakeholders and resource capability
- Accurate records keeping & storage as per SABC policies.
- Documented dissemination of information re project changes to all relevant stakeholders
- Perform project administration in line with Project Plan & ScheduALL booking
- Detailed project plans in line with TVOB Standards
- Monitor in-time delivery as per schedule
- Updated project status on ScheduALL
- Proper documented liaison/ communication with key stakeholders to ensure well-coordinated and aligned broadcast productions
GOVERNANCE, RISK AND COMPLIANCE:
- Grievances, queries and complaints resolved in accordance with SABC labour policy.
- Compliance with SABC service standards.
- Attend to all queries and complaints.
- Compliance to H&S standards
STAKEHOLDER MANAGEMENT AND CHANGE MANAGEMENT:
- Accurate identification of requirements in accordance with customer directive.
- In time identification of suitable facilities and resources to meet production requirements.
- Gather and document sufficient detail information in order to accurately identify customer requirement
- Proper documented liaison/ communication with resource coordinators to ensure inputs of key stakeholders and resource capability.
- Oversee accurate booking of resources in accordance with production needs.
- Coordination of meetings to ensure effective communication among stakeholders
- On time completion and submission of production reports to management
LEADERSHIP AND PEOPLE MANAGEMENT:
- Address all queries and complaints.
- No unattended to customer queries/ complaints
- Proficient, prompt and functional support/ advice to customers at all times
- Ongoing follow ups to determine customer satisfaction
- Compliance with SABC service standards
- Oversee efficient scheduling of production times to minimise overtime
- Confirm time and attendance of independent contractors
INHERENT/MINIMUM REQUIREMENTS
QUALIFICATIONS:
- 3/4 year Diploma/ Degree in Project Management (NQF Level 6/7) or similar qualification
- Code B drivers licence
ADVANTAGE:
- Physical attributes: Must pass the fitness for work assessment
- Ability to work outside, after hours, long hours, weekends, adapt to circumstances and work under pressure
EXPERIENCE:
- At least 3 years relevant television broadcast experience at full performer level.
KNOWLEDGE:
- Good understanding of SABC broadcast operations
- Good understanding of equipment & facilities within broadcasting production environment
- Advanced understanding of customer requirements
- Providing Technical/Operational Support & Advice
- Knowledge and understanding of SABC HR Policy/Procedures
- Knowledge and understanding of SABC Supply Chain Policy/Procedures
- Knowledge and understanding of ScheduALL
- Knowledge and understanding of SAP
- Knowledge & understanding of OHS Act
- Knowledge and understanding of TV lighting best practice
- Knowledge & understanding of rigging best practice
- Knowledge & understanding of broadcast standards
- Knowledge and understanding of camera operating best practice
- Knowledge and understanding of vision-mixing best practice
- Knowledge and understanding of audio control best practice
- Knowledge and understanding of production server best practice
- Knowledge and understanding of latest TV production trends and developments
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Key accountabilities
- Portfolio and Deal Management: Oversee a portfolio of MEDIUM VALUE AGENCY accounts, including deal negotiation, commitment tracking, volume discount management, fiscal spend growth, performance reviews, and reconciliations
- Lead negotiations for new business
IN BOTH ALLOCATED AGENCY AND SMALL-TO-MEDIUM DIRECT CLIENTS.
- Handle operations across multiple agencies and direct clients to ensure revenue targets are met.
- Develop tailor-made sales opportunities and deals.
- Track and Manage Commitments and manage deals
- Prepare and negotiate all sales deals, including renewals and renegotiations within the parameters of the governance prescripts.
- Offer a 360-degree solution across all platforms to address clients’ needs.
- Package and sell sponsorable programmes on respective platforms.
- Develop innovative sponsorship opportunities.
- Educate client on all organisational platforms regularly.
- Facilitate and understand analysis of the competitive market to identify revenue opportunities.
- Conduct need analyses of all clients in portfolio to understand needs, identify opportunities.
- Action a client brief and produce relevant media solutions not limited to a specific platform.
- Source and evaluate lost /dropped business to determine reasons to re-establish business.
- Facilitate and understand information to ensure thorough knowledge of own platforms.
- Liaise with Product Managers regarding potential sponsorship opportunities within programmes.
- Accurate and consistent usage of all sales management systems e.g. CRM & SAP to manage the sales processes end to end.
- Compile the quarterly reviews and negotiation documentation, on client history in preparation for reviews or negotiations.
- Planning and Optimisation for clients upon request on available industry-related planning and buying tools.
- Provide feedback to Senior Management & Client monthly with regards to tracking of commitments.
- Update clients through proposals and presentations regarding opportunities.
- Follow up on all correspondence from clients and adherence to deadlines.
- Compile all Submissions and Term Sheets within respective portfolios as well as manage the long-form contract process.
- Update electronic contracts register/commitment book monthly.
- Sound administration as well as weekly and monthly status reporting.
- Conduct a minimum number of client visits as agreed with respective line Manager.
- Develop and maintain effective working relationships with internal and external clients.
- Maintain after-sales service by following up to ensure client satisfaction and future business within an agreed time frame directed by senior management.
- Prepare the Deal Evaluation, business case and secure approval.
Qualifications and experience
- A relevant tertiary qualification (degree or diploma) at NQF Level 6 or above; in Sales, Marketing, Media or Business Management.
- Minimum of 3 years’ relevant front-line sales specialist/sales management/account management experience within the Media | Marketing | Advertising environment
- Knowledge and experience in integrated/digital sales solutions would be advantageous.
- Understanding of broadcasting policies
- Understanding of the organisational brands
- Knowledge of industry systems
- Problem solving
- Conflict Management
- Planning and organisation
- Work under pressure and multi-task
- Computer skills – MS Word, Excel, PowerPoint, Internet, Outlook
- Excellent administrative skills
- Conceptualization skills
- Negotiation skills
- Presentation skills
- Excellent time management skills
- Good interpersonal skills
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CLOSING DATE: 28 OCTOBER 2026
KEY ACCOUNTABILITIES
CUSTOMER RELATION AND STAKEHOLDER MANAGMENT:
- Maintain an effective, professional interface with all stakeholders.
- Build and maintain a network internally and externally to ensure prompt and efficient service delivery
OFFICE MANAGEMENT:
- Effective processing of all internal/external mails (hard copy and electronic).
- Accurately arrange meetings for the Head of Sales
- Ensure timeous and accurate preparation and management of documentation.
- Effective management of the office environment to ensure that everything is in working order.
- Implement and effectively manage the filing system to ensure accurate and quick retrieval of documentation Accurate and timeous preparation of agendas, minutes, documentation and reports (office management).
- Effective and timeous planning and organising of functions/events (e.g. meetings, workshops, team buildings, etc.)
- Travel arrangements for Head of Sales (including SAP flights, accommodation, car hire, travel claims etc.,) (office management) Order office stationery and refreshments on SAP for Head of Sales.
TIME MANAGEMENT:
- Manage own time as well as the diaries and time of the Head of Sales.
QUALIFICATIONS AND EXPERIENCE:
- A relevant higher qualification (Higher Certificate or National Certificate) at NQF Level 5 or above; and/or Additional accredited courses or certifications in Media, Digital Marketing, Sales, or other related fields at a minimum of NQF Level 5.
- Minimum of 2-4 years of administrative experience in the office of a Senior Manager
- Advanced computer literacy (MS Office including Powerpoint, Excel & Outlook)
KNOWLEDGE AND SKILLS:
- Computer literate (Microsoft office, SAP, etc)
- Excellent communication (verbal and written), interpersonal and telephone skills
- Able to liaise with internal and external stakeholders on all levels
- Good organisational skills and competent management of office and diary
- Thorough knowledge of office administration
- Typing/proof reading skills with attention to detail
- Above average initiative Ability to work under pressure and irregular hours when required
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CLOSING DATE : 27 OCTOBER 2026
DUTIES AND RESPONSIBILITIES:
DEVELOPMENT AND IMPLEMENTATION OF STRATEGY
- To develop an integrated learning and development strategy for SABC to meet strategic organisational needs.
- Develop and implement a workplace skill plan.
- Conduct benchmarks on best practice related to organizational Learning and Development.
- Ensure alignment between the L & D strategy and other HR strategies to ensure synergy.
BUSINESS OPERATIONAL EFFICIENCY
- Manage and oversee the process of training needs analyses and qualification gaps to determine knowledge and skills gaps for the SABC.(Skills Audits)
- Develop and implement on boarding and off boarding programmes.
- Develop and implement relevant learning and development interventions, plans and programmes to address the identified training needs/ qualification gaps knowledge and or skills gaps within the SABC.
- Monitor and evaluate the impact of learning and development interventions.
- Report the impact of learning and development intervention in improving employee performance and organisational performance.
- Manage Compliance with relevant education and training legislation and regulations while ensuring skills development statutory compliance
- Develop and manage a learning and development quality assurance systems/tools and monitor the implementation thereof.
- Consolidate and communicate the annual and quarterly SABC training plans.
- Manage the development, design and delivery of curriculum.
- Establish, manage and sustain the SABC learning academy
- Develop, implement, manage a career development programme
- Career guides & job information
- Career guidance and counselling
- Career expos
- Learner support
- Learning assessments
- Manage all Learnerships, skills programmes, internships, graduate development programme, experiential learning, bursaries, scholarships etc.
- Develop, implement and manage the integration of learning and development technologies, L&D information management systems (automation of L&D processes to enhance HR reporting across the value chain.
- Manage and enforce learning and development contracts to ensure compliance (Learner and/or Services provider contracts).
- Ensure alignment of learning and development programmes to the employment equity plan of the SABC to ensure EE targets are met.
- Professionalize the SABC workforce and enforce compliance training
FINANCIAL MANAGEMENT
- Manage Learning & Development budget efficiently to ensure best cost containment practices.
- Conducts appropriate budgetary planning within the Learning & Development departments.
GOVERNANCE, RISK AND COMPLIANCE
- Develop and review internal control measures, Policies, Guidelines and Standard Operating Procedures to ensure good governance and implementation thereof.
- Oversee the management of risks to protect organisational integrity, create value, and prevent financial loss.
- Monitor compliance in line with OHS Act within own department.
- Monitor execution of internal risk audits per checklist to identify and address gaps and provide execution of mitigation strategies.
STAKEHOLDER MANAGEMENT AND CHANGE MANAGEMENT
- Champion Organisational Effectiveness and People Transformation programmes to constantly seek ways of adding further value to the business through collaboration, coaching, education and appreciation of the business priorities.
- Creating value in each customer / stakeholder interaction and focusing on the total customer experience.
- Monitor the development and implementation of Human Resource data gathering analysis and decision making tools.
LEADERSHIP AND PEOPLE MANAGEMENT
- Contract and manage Performance Management of the team in accordance with the Organisational policy and procedures.
- Direct, manage, guide, motivate and develop the team.
- Effective briefing and communication with department staff regarding all HR priorities.
- Discuss and assess the training needs of direct reports and compile Personal Development Plans (PDP) for implementation.
- Ensure adequate staffing for workload, succession planning and effective leadership.
- Manage employment relationships to ensure conducive and productive working environment.
- Monitor and ensure availability of job profiles for the department and updating thereof.
INHERENT/MINIMUM REQUIREMENTS
QUALIFICATIONS
- Degree in Human Resources and/or Training & Development or relevant qualification at NQF 7
- Postgraduate qualification majoring in HRD and/or other related qualification will be an advantage
EXPERIENCE
- 10+ Years’ experience in all strategic Learning and Development applications of which 4 years should be on Middle Management Level.
KNOWLEDGE
- Business planning and complexity theory
- Environmental Scanning and reporting
- Strategic management
- Management information systems
- Project Management
- Financial Management
- Employment Equity Principles
- All related legislation
- Talent Management Practices
- Workforce skill Practices
- Skill audit
- E-Learning
- Career an Leadership programmes
- Bursary and Training modules/tools/Metrics
- Related computer systems and packages
- SAQA, NQF and related education and training legislation
Method of Application
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