Latest Job Openings at Vodafone Global Enterprise

Your responsibilities will include:

Email and Diary Management: 

• Maintain the ME’s diary and schedule appointments and meetings.
• Manage email inbox and screen for relevance,priority and direct to relevant person.
• Screen meeting requests to relevant to MEs.
• Creation of time for MEs to complete specific tasks.

Communication: 

• Provide secretarial support at various meetings and record minutes.
• Compile and consolidate presentations and monthly reports where necessary.
• Draft office communication updates on behalf of the Managing Executives
• Liaise with internal and external stakeholders, suppliers, service providers and VIP guests.
• Recording and minutes to be kept of meetings per agreement with the MEs and distributed to relevant parties within agreed timeframes.

Administrative Support:

• Co-ordinate events, meetings conferences, seminars, workshops, and management strategic workshops, on behalf of the MEs
• Coordinate team building and conference activities on behalf MEs.
• Book and co-ordinate travel arrangements and business itineraries for MEs national and international trips. 
• Ensure the necessary office equipment and stationery is available for the business unit.
• Create and maintain an effective filing system.
• Log the necessary calls for office area maintenance.
• Schedule health and safety tours for MEs
• Log requests with respective team to manage the First Aid box.
• Keep a complete, and up to date record of all matters related to the Business area as per agreement with MEs.

Relationship Management: 

• Maintain a good working relationship with other divisions within the wider Vodacom business units and relevant Vodafone business units.
• Understands importance versus urgency of issues, and who needs to be addressed or informed.
• Knows what should be confidential and demonstrates a high level of discretion.
• Understands the various stakeholders who are important to the business and manages those relationships appropriately.

Business Support: 

• Takes on specific business support activities as delegated by the MEs with high quality results in time and within budget.
• Align timelines, resources, budgeting, and reporting required for specific business support tasks.
• Budget and Reporting 
• Ensure deadlines around budgeting and reporting are efficiently planned and delivered on behalf of the MEs.
• Ensure reconciliation of all spend for the MEs.
• Co-ordinate monthly operations report and dashboard report agreed with MEs.
• Creation and receipting of POs as required.

The Ideal candidate for this role will have:

Must have technical/professional qualifications:    

• Matric is essential and A minimum of 2 years relevant executive secretarial experience essential.
• Relevant Secretarial certificate / Diploma (advantageous)
• Project management qualification (advantageous)

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Your responsibilities will include:

• Working with the different OpCo Exco’s, to develop and agree on overall enterprise managed services and platform strategy.
• Group managed services and COE SPOC for all markets for managed cloud and security managed connectivity, managed IoT, a digital business marketplace, portfolio companies, and other managed services
• Develop and motivate multistakeholder business cases including inputs from multiple markets, vendors, partners and other key stakeholders to unlock investments to design, develop and commercialise COEs
• Develop innovative and efficient chargeback and training models to ensure value delivery to markets and the host COE
• Improve commercial models and reduce costs through the use of market-aligned COEs to deliver beyond connectivity value propositions at scale
• Drive the approval and development of COEs across the group and ensure they are delivering on their mandate
• Collaborate with marketing & research teams to gather market insights & managed services strategy.

The ideal candidate for this role will have:

• Minimum Bachelor's Degree in IT/IS or Commercial.

Preferential qualification/skill:

• MBA
• Engineer

Core competencies, knowledge and experience:

• Minimum 8 years’ experience in managed services in an ICT/ Telco / ISP 
• Experience across different ICT managed services including fixed, cloud, collaboration, cyber security, IoT & digital platforms.
• Experience working with multiple vendors.
• Commercial aptitude to build business cases and drive ROI 

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Your responsibilities will include:

• Day-to-day engagement with various stakeholders to ensure the loyalty platform meets certain requirements and preferences in line with the Group Loyalty strategy
• Ensure that the Loyalty Product comprises of all features that will enable a commercially viable launch
• Incorporate feature requests into product roadmap
• Groom and prioritize backlog
• Analyze preferences and requests of end users/Opcos
• Keep track of industry trends
• Work with COPS across all markets and Customer Care to ensure that Terms & Conditions of the program are well represented
• Prepare content to support training for call centre support and all support functions that are customer facing

The ideal candidate for this role will have:

• A relevant Degree with a minimum of one year in the role, or in a similar role.
• Good knowledge of software development and other relevant web technologies
• Familiarity with agile processes with proven hands-on experience managing all stages of the product life cycle.
• Strong conceptual, communication and organisational skills
• Background or training in basic principles of product Scrum will also be useful
• Ability to continue to monitor, learn, and implement industry best practices
• Good understanding of the business capability/user journey, wider organisational goals, and desired product business outcomes
• High level of EQ and mindfulness

Core competencies, knowledge and experience:

• Is a role model for best practices in customer loyalty and continuous engagement
• Ability to prioritize effectively and work with large teams
• Excellent oral and written communication
• Working knowledge of product development architecture
• Excellent knowledge of user-centred design principles, performance evaluation and change management principles
• Understanding of design quality standards
• Ability to work independently with strong problem-solving attributes
• Comfortable with ambiguity and working in fluid, fast-changing environments under pressure
• Excellent stakeholder management with the ability to inspire, influence, and update senior executives.

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Your responsibilities will include:

Pricing Governance:

• Price Strategy: Developing and implementing effective pricing strategies to maximize revenue and market share.
• Market Analysis: Analyzing market trends, competitor pricing, and customer behavior to make informed pricing decisions.
• Profitability Analysis: Assessing the impact of pricing changes on overall profitability and recommending adjustments as needed.
• Cross-functional Collaboration: Working closely with sales, marketing, and finance teams to align pricing strategies with overall business objectives.
• Competitive Positioning: Ensuring the company's products or services are competitively priced while maintaining value perception.
• Data Analysis: Utilizing data analytics to derive insights, track performance, and make data-driven pricing decisions.
• Price Optimization: Implementing pricing optimization tools and methodologies to enhance pricing processes and effectiveness.
• Regulatory Compliance: Staying informed about industry regulations and ensuring pricing strategies comply with legal and ethical standards.
• Communication: Effectively communicating pricing decisions and strategies to internal stakeholders and, at times, to customers.
• Overall, the Pricing Senior Specialist will play a crucial role in balancing profitability, market competitiveness, and customer satisfaction through strategic pricing decisions.

The ideal candidate for this role will have:
 

• University Degree or equivalent in a Marketing or Finance discipline (postgraduate preferred)
• 5+ years of experience in applying data and insight to customer-focused business problems
• Able to solve problems in complex situations
• Strong technical, analytical, and statistical competencies required
• Ability to build and present business cases to a non-technical audience
• Strong project management skills

Core competencies, knowledge, and experience:

• Detailed understanding of governance and decision-making across the business
• Effective stakeholder engagement and relationship-building
• Working knowledge of the fundamentals of financial analysis and budget process
• Thorough understanding of the ICT Market and in particular, Telecommunications products, services, technologies and business processes
• Strong business acumen at the Executive level