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The adidas Group strives to inspire and enable people to harness the power of sport in their lives. Sport is our very purpose. Inspired by our heritage, we know that a profound understanding of the consumer and their journey in sport is essential to achieving this goal. To anticipate and respond to their needs, we continuously strive to create a culture o...
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JOB PURPOSE
- Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
Essential duties and responsibilities include the following (other duties may be assigned.)
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill in basis.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards
- Safekeeping of Company assets
SKILLS/EXPERIENCE:
- An absolute passion for retail & customer service.
- Ability to use your initiative.
- Clear and upbeat communication skills- people can hear your smile!
- Flexibility- you can help during the week, during evenings and weekends too!
- Previous fashion retail experience will be highly regarded but is not essential.
TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:
- The passion to work within a team to deliver great results.
- Ability to perform in a fast-paced, high volume retail environment.
- Enthusiasm.
- A love for fashion and great confidence to style your customer with any look they want to create!
Education And Experience Requirements
- Matric certificate
- 0 – 1 years of retail experience
go to method of application »
JOB PURPOSE
- Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill in basis.
- Ensure that Company assets and stock is secured at all times in order to alleviate shrinkage.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point of sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards
- Safekeeping of Company assets
go to method of application »
Purpose & Overall Relevance for the Organization:
- To be responsible for managing product life cycles from entry to exit
- To drive productivity of stock movements in relation to delivery receiving and transfers
- To take ownership over the implementation of Heart of House and Management of Stockroom Layouts and its maintenance
- To execute store operations with specific focus on product and consumer service in line with brand image
- To use his/her expertise and experience to provide feedback and coaching opportunities to subordinates and store team
Key Responsibilities:
- Awareness of store targets and actively works to meet or exceed these by using all the resources available inside and outside of the store
- Uses retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor
- Is a role model for stockroom operations ensuring all processes adhered to whilst providing feedback on ideas and suggestions on driving productivity to line manager and store team
- Ownership for completing deliveries quickly and accurately while adhering to stock protection procedures
- Accurately records and manages all stock movement in and out of store via IC processes or Omnichannel within a timely manner
- Works as one with line manager to ensure adequate consumables are provided to create an effective environment, highlighting issues to line manager where require
- Responsible for Inventory accuracy within the flagship environment executing cycle counts and controlling adjustments in line with line manager and store team
- Ownership of all stockroom health and safety topics, checks and complies with all policies and procedures to maintain a safe and sustainable working environment
- Identifies improvement opportunities and communicates suggestions to line manager and store management to drive commercial success
- Provides strong leadership skills in order to guide and train own team on Stockroom Operations, managing performance via the Company Performance system (#MyBest) with the support of HR Manager and line manager where required
- Collaborates productively and respectfully with all team members acting as one Store Team to meet or exceed store goals
- Makes himself/herself available to support other team members when needed
- Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance
Key Relationships:
- Customers, Inventory Control Team, Merchandising Team, Logistics Team, Peers and Supervisor
Knowledge, Skills and Abilities:
- Adapts communication style to service both internal and external consumers dependent on the situation
- Flexibly adapts approach to accommodate the needs of multiple internal and external consumers at the same time
- Deals professionally with difficult situations
- Uses retail and commercial expertise to drive overall store sales by prioritising the consumer and brand at all times whether it be by Omnichannel or by flow of merchandise to the sales floor
- Supports team by actively helping where required by line manager
- Is thorough and detail oriented in maintaining a clean and organised stockroom
- Stockroom management or people management experience is mandatory
Requisite Education and Experience:
- Minimum 5 years work experience in a sports/fashion customer- and commercial-focused retail environment with advanced process knowledge and comprehensive stock management and logistical experience, with thorough retail industry understanding
- Intermediate numeracy and literacy and advanced verbal communication skills
- Minimum 2 years experience in a Senior Stockroom Management role
go to method of application »
JOB PURPOSE
- Ensures that overall sales and profitability goals for the store are met by
- providing training to all associates;
- assisting the Store Manager in the development of staff in compliance with adidas Retail growth objectives;
- overseeing the daily operation of the store and assuring compliance with adidas Retail policy and procedure.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Supports the Store Manager by implementing and maintaining a staff structure that minimizes payroll expense and increases productivity,
- Assists the Store Manager by evaluates employees’ performance on a day to day basis
- Perform or assist in the completion of all documentation associated with applicants, new hires, payroll.
- Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas Retail goals.
- Maintains personnel files to Company standards.
- Assure adherence to all Company systems and procedures.
- Maintain confidentiality of adidas Retail operating information.
- Assure compliance with legal statutes and safety guidelines in overall management of store and associates.
- Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to next level.
- Assure adherence to adidas Retail visual presentation guidelines.
- Implements the security procedures set forth by adidas Head Office including, but not limited to shrinkage control, and safety inspections.
- As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store.
- Resolves customer complaints.
- Assists in maintaining inventory levels by communicating with the Store Manager overages and shortages of product.
- Assists the Store Manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations.
- Other duties may be assigned
QUALIFICATIONS
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
- High school and 2 years retail experience and/or training; or equivalent combination of education and experience.
SKILLS
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
- Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
OTHER SKILLS AND ABILITIES
- Ability to use MS Word, Excel, Outlook, and point of sale systems.
- Ability to communicate effectively in English, both written and oral.
- Ability to exercise good judgment and decision making skills.
- Excellent verbal and written communication skills.
- Ability to effectively present to moderate size groups.
- Ability to attend work in a regular and predictable manner.
- Knowledge of how to supervise others.
go to method of application »
Purpose & Overall Relevance for the Organisation:
- To provide a business partner service to the Halo Store Manager, Operations Store Manager, and store team to deliver all business training projects on time and in full in collaboration with the Global and GCC Training function to ensure excellence in execution.
- To lead training and development in the store by providing a best in class onboarding and training program to ensure employees are fully knowledgeable in all areas of their role
Key Responsibilities:
Training
- Plan, drive, and support the implementation of all Retail training programs and platforms (i.e Connect, Engage, Inspire (CEI), Every Moment Matters, AREA, ATTICUS, Seasonal Product Learning, etc) by creating and/or leading inspiring and engaging workshops for the store team to ensure successful execution in the store.
- Plan, drive and support the implementation of specific Halo store training programs by creating, leading, and/or coordinating inspiring and engaging workshops for store team members, aligned with subject matter experts and stakeholders
- Collaborate with the GCC Sales Academy to ensure best practice and compliance when delivering training initiatives and provide feedback on content and implementation of training programs to ensure cluster, market, and global alignment.
- Create a professional, high performance culture by upskilling, coaching and supporting in-store trainer(s), Halo Store Management Team, and subject specialists in stores to deliver best in class training standards through effective communications methods (ie. training sessions, online tools, training tools, Thinktime, etc.)
- Partner with and the Halo Store Manager, Operations Store Manager, Retail Back Office Stakeholders, and Human Resources (HR) to support employees that require additional training support (i.e., under-performing, new stores teams members, etc.)
- Consistently analyse and evaluate the training programs and implement changes where appropriate to ensure engagement and understanding of the topic by the recipient
- Ensure all employees receive the relevant Health and Safety Training within the store in collaboration with Operations and Profit Protection.
- Analyse and measure training delivered to ensure implementation and learning is successful and embedded.
Onboarding
- Plan and implement engaging and effective onboarding programs for new joiners to the business in alignment with the Halo Store Manager, Operations Store Manager, and Retail Back Office
- Drive the highest level of follow-through and accountability around functional capabilities development (ie AREA).
Talent Development
- Partner with the Halo Store Manager and Operations Store Manager in planning and implementation of #MYBEST, including coaching, feedback, 90 Day Plan, and training plan support
- Partner with the Halo Store Manager in providing support on resources, techniques, and approaches for talent management within the store on a case by case basis
Key Relationships:
- Halo Store Leadership Team
- Halo Store Team
- Sales Academy
- EM- South Retail Back Office
Knowledge, Capabilities and Experience:
- Minimum two years of training and development facilitation experience (retail industry preferred)
- Intermediate to advanced MS Office program skills (e.g., PowerPoint, Word, Excel, etc.)
- Availability for travel
- Fluent in English
Professional Experience:
- Competent and proven experience in influencing peers and above
- Delivering training workshops and initiatives
- Knowledge of the adidas and Reebok brands
- Knowledge of Retail Key performance indicators, Profit and Loss reports, and Store Operations
- Experience of working in a Retail environment
- Tenacity to achieve and exceed KPI targets
go to method of application »
JOB PURPOSE
- Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill in basis.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards
- Safekeeping of Company assets
SKILLS/EXPERIENCE:
- An absolute passion for retail & customer service.
- Ability to use your initiative.
- Clear and upbeat communication skills- people can hear your smile!
- Flexibility- you can help during the week, during evenings and weekends too!
- Previous fashion retail experience will be highly regarded but is not essential.
TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:
- The passion to work within a team to deliver great results.
- Ability to perform in a fast-paced, high volume retail environment.
- Enthusiasm.
- A love for fashion and great confidence to style your customer with any look they want to create!
Education And Experience Requirements
- Matric certificate
- 0 – 1 years of retail experience
go to method of application »
JOB PURPOSE
- Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Includes the following. Other duties may be assigned.
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill in basis.
- Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards
- Safekeeping of Company assets
SKILLS REQUIRED
- Listening
- Excellent customer service
- Meeting sales goals
- Selling to customer needs
- People skills
- High energy level
Education And Experience Requirements
- Matric certificate
- 0 – 1 years of retail experience
go to method of application »
JOB PURPOSE
- Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill in basis.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards
- Safekeeping of Company assets
SKILLS/EXPERIENCE:
- An absolute passion for retail & customer service.
- Ability to use your initiative.
- Clear and upbeat communication skills- people can hear your smile!
- Flexibility- you can help during the week, during evenings and weekends too!
- Previous fashion retail experience will be highly regarded but is not essential.
TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:
- The passion to work within a team to deliver great results.
- Ability to perform in a fast-paced, high volume retail environment.
- Enthusiasm.
- A love for fashion and great confidence to style your customer with any look they want to create!
Education And Experience Requirements
- Matric certificate
- 0 – 1 years of retail experience
go to method of application »
JOB PURPOSE
- Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Includes the following. Other duties may be assigned.
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill in basis.
- Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards
- Safekeeping of Company assets
SKILLS REQUIRED
- Listening
- Excellent customer service
- Meeting sales goals
- Selling to customer needs
- People skills
- High energy level
Education And Experience Requirements
- Matric certificate
- 0 – 1 years of retail experience
go to method of application »
JOB PURPOSE
- Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill in basis.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards
- Safekeeping of Company assets
SKILLS/EXPERIENCE:
- An absolute passion for retail & customer service.
- Ability to use your initiative.
- Clear and upbeat communication skills- people can hear your smile!
- Flexibility- you can help during the week, during evenings and weekends too!
- Previous fashion retail experience will be highly regarded but is not essential.
TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:
- The passion to work within a team to deliver great results.
- Ability to perform in a fast-paced, high volume retail environment.
- Enthusiasm.
- A love for fashion and great confidence to style your customer with any look they want to create!
Education And Experience Requirements
- Matric certificate
- 0 – 1 years of retail experience
go to method of application »
JOB PURPOSE
- Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes the following. Other duties may be assigned.
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill in basis.
- Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards
- Safekeeping of Company assets
SKILLS REQUIRED
- Listening
- Excellent customer service
- Meeting sales goals
- Selling to customer needs
- People skills
- High energy level
Education And Experience Requirements
- Matric certificate
- 0 – 1 years of retail experience
go to method of application »
JOB PURPOSE
- Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
Essential duties and responsibilities include the following (other duties may be assigned.)
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill in basis.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards
- Safekeeping of Company assets
SKILLS/EXPERIENCE:
- An absolute passion for retail & customer service.
- Ability to use your initiative.
- Clear and upbeat communication skills- people can hear your smile!
- Flexibility- you can help during the week, during evenings and weekends too!
- Previous fashion retail experience will be highly regarded but is not essential.
TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:
- The passion to work within a team to deliver great results.
- Ability to perform in a fast-paced, high volume retail environment.
- Enthusiasm.
- A love for fashion and great confidence to style your customer with any look they want to create!
Education And Experience Requirements
- Matric certificate
- 0 – 1 years of retail experience
Method of Application
Use the link(s) below to apply on company website.
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Yahoomail