Latest Job Opportunities at Dis-Chem Pharmacies

Minimum Requirements:

Essential:

• Grade 12 / Matric
• Up to 6 months’ retail experience
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• At least 1 year retail experience

Job Description:

• Restock merchandise as needed to ensure maximum sales
• Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
• Ensure stock on shelves has not reached sell-by date
• Ensure the full range of products is on the shelves at all times
• Facilitate rotation of stock on a regular, FIFO basis
• Report low stock levels, out-of-stock items, damaged stock and expired stock to management
• Assist with counting of stock files and general stocktaking
• Adhere to Dis-Chem’s operating standards, store layout and planograms
• Ensure boxes are flattened after unpacking stock, and taken to the designated area
• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
• Report all price discrepancies to management
• Keep abreast of current and new products
• Ensure merchandising displays are built, faced up, stocked and maintained
• Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
• Assist with loading and off-loading of stock
• Ensure items without barcodes are clearly marked
• Assist with back shopping
• Assist in training of new staff
• Provide friendly, helpful and courteous assistance and advice to all customers
• Ensure all out of stock queries from customers are followed up with the customer service out of stock list
• Ensure all customer stock queries are dealt with and resolved
• Ensure the correct uniform and badge are worn at all times
• Minimise any losses by handling all merchandise carefully
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

go to method of application »

Minimum Requirements:
Essential:

• Grade 12 / Matric
• Minimum of 3 years’ relevant retail receiving experience
• Computer literate – MS Office
• Willing and able to work retail hours 

Advantageous:

• 2 years of supervising/managing a staff complement of at least 6
• Working knowledge of SAP

Job Description:

Ensure the receiving department adhere to:

• Accurate verifying, scanning and capturing of physical goods receipts for the store in accordance with company policy and SOPs
• Receiving of all warehouse goods and invoices
• Prevention and return of all unordered or damaged goods delivered to the store, and accurately complete credit notes for non-acceptance

Verify and check deliveries and invoices for total consistency:

• Goods delivered are in fact the goods invoiced and captured in terms of quantities, variant and condition
• Ensure deliveries are for the store and that the delivery note and invoice details agree
• Despatch all returns that are to be uplifted by a supplier on presentation of a pick-up slip in accordance with company policy and SOPs
• Prepare and log warehouse claims on the warehouse claims system
• Ensure the flow of stock receipts through receiving is maintained, that deliveries arriving are receipted the same day and sent to the floor
• Process all returns to suppliers in compliance with company SOPs
• Ensure the SL02 returns to vendor inventory list and ME2L open return orders agree to each other and the physical good to be returned on hand
• Follow up with supplier representatives as to the upliftment of supplier returns in order to minimise their balance
• Oversee and manage return policy: credit note, supplier returns, warehouse credit, and monthly vendor return list

Ensure the receiving department:

• Accurately creates and captures purchase orders for the store, irrespective of source on SAP
• Capture all goods on warehouse invoices
• Accurately verify and check invoices
• Capture (MIRA) all invoices that have been goods received in compliance with operating policies
• Ensure effective document flow, including capturing and filing
• Prepare invoice packs for submission to head office in the prescribed manner
• Execute the warehouse credits process in compliance with the company operating procedure
• Ensure all physical controls over the goods receiving area are in place and operational
• Support the Assistant and Store Manager in ensuring the storerooms are in an orderly state
• Ensure no unauthorised access is granted to the store via the good receiving area
• Manage and control high-risk stock
• Mentor and train Receiving/Capturing Clerks and Store Men to ensure their performance meets company standards and continually improves
• Ensure correct staff scheduling
• Conduct performance management, staff development and training plans 

go to method of application »

Minimum Requirements…

Essential:

• Bachelor's degree in Human Resources, Organizational Development or related field
• Certification in Change Management e.g., Prosci, ADKAR, Kotter Method
• Minimum of 5 – 8 change management and culture transformation experience. Record of managing large-scale organizational change initiatives

Advantage:

• Postgraduate qualification

Job Specification...

Change Management Delivery:

• Design and manage the change management strategy and programmes that align with Dis-Chem objective and strategy.
• Lead and support change initiatives, including system change projects, programme or process change and structure change transformation that minimize disruption and maximise employee engagement and adoption.
• Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Develop and implement comprehensive change management strategies that minimize disruption and maximize employee engagement and adoption.
• Conduct change impact assessments and identify potential risks, preparing and executing risk mitigation plans.
• Oversee the communication plan for change initiatives, ensuring clear, consistent messaging across the organization.
• Provide coaching and support to leaders and managers to help them manage change within their teams.
• Measure and track the success of change initiatives through feedback surveys, performance metrics, and post-change assessments.
• Ensure that change initiatives are aligned with the organization's strategic objectives and long-term goals.

Culture Transformation & Delivery:

• Collaborate with HR Director and Exco to lead the execution of the culture blueprint by translating strategic goals and behavioral expectations, ensuring they resonate with employees at all levels.
• Support leadership and management teams at all levels to effectively drive cultural change within their teams, providing guidance on leading by example and fostering cultural alignment.
• Design and launch employee engagement initiatives that create awareness, educate, and involve employees in the culture transformation journey.
• Lead the delivery of training programs and workshops to help employees understand and implement culture transformation practices.
• Work with HR teams and other departments to integrate culture transformation principles into people processes and business practices. Lead efforts to integrate organizational culture into daily operations, performance management systems, and employee experiences.
• Foster an environment of diversity, equity, and inclusion by promoting inclusive practices and behaviors across the organization.
• Ensure that people processes, and other key HR metrics are aligned with the organization’s cultural goals and values.
• Design and implement culture-aligned employee recognition programs and practices to reinforce desired behaviors and cultural traits.
• Manage the culture transformation project, ensuring clear timelines, milestones, and deliverables are met throughout the program.
• Ensure that regular feedback loops are established between employees, HR, and senior leadership to track the effectiveness of cultural transformation initiatives.
• Provide data-driven reports to the HR Director and Exco team, ensuring transparency and alignment of culture change progress with strategic business objectives.
• Work in partnership with the Marketing and Internal Communication teams on effective internal communications and employer branding requirements.

Leadership Development & Support:

• Provide advice and coaching on how to lead culture transformation and manage change in their respective teams.
• Train managers on change management best practices and how to create a culture of continuous improvement and adaptability.

Employee Engagement & Wellbeing:

• Promote employee engagement by aligning change initiatives with employee needs and organizational culture.
• Develop and facilitate employee feedback channels, including surveys, focus groups, and one-on-one sessions, to ensure employees' voices are heard during periods of change.
• Ensure that employee wellbeing is prioritized throughout change processes, providing adequate support systems such as counseling and training.

Continuous Improvement & Innovation:

• Monitor and evaluate the effectiveness of culture and change management initiatives, recommending improvements where necessary.
• Stay informed on the latest trends, tools, and methodologies in change management and culture transformation, integrating best practices into the organization.
• Lead and encourage a culture of continuous improvement, promoting innovation and agility within teams and the organization as a whole. 

go to method of application »

Minimum Requirements: 

Essential

• Grade 12 – Matric or Senior Certificate
• 3 years working experience in Learning and Development
• Relevant HR undergraduate qualification 

Job Description: 

Learning Delivery:

• Identify and assess training need requirements of the business through needs/skills gaps analysis, career pathing and engagement with managers.
• Develop and implement training initiatives across the business, with a focus on building people capabilities to support career development, succession planning, talent development and leadership programs.
• Manage training activities and ensure efficient, cost-effective adherence to policies and targets.
• Address learning requirements from management and business, align with L&D budget and ensure effective learning is delivered.
• Engage, Implement learnerships and graduate programmes
• Partner with managers and subject matter experts to assess training needs, determine training development interventions, and propose implementation projects.
• Apply L&D practices by keeping abreast of industry trends (FMCG, Pharmacy and Logistics) and legislative requirements.
• Make recommendation to business by identifying trends and provide feedback on identified success factors, risks, and gaps.
• Assist in the accurate delivery of the learning curriculum that increase performance and deliver a return on investment.
• Partner with Learning Administrators to ensure successful training coordination and delivery for delegates attending training.
• Stay abreast of all learning work-back obligations and processes for Internships, Learnerships and Graduate programmes.
• Provide input into learning policies, practices, and annual budget preparations.
• Keep track on the ROI (Return on Investment) on all programmes and compile reports when required.

 Stakeholder Management:

• Develop collaborative relationships throughout the business and support the growth and strategic objectives of the company.
• Build and maintain relationships with internal stakeholders through consultation and understanding their requirements and accommodating needs.
• Gather manager feedback, evaluate employee readiness to identify appropriate training interventions. 

Reporting & Compliance:

• Capture and consolidate all assigned training information for SETA, BBBEE and other compliance reports.
• Build strong relationship with skills development facilitator to ensure compliance.
• Administer Learnerships, Internships and Graduate programmes in the organisation to ensure compliance with SETA requirements.
• Consolidate and submit comprehensive monthly training reports are sent to Managers and Senior Managers.

go to method of application »

Essential:

• Grade 12 / Matric
• A minimum of 6 months’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

go to method of application »

Minimum Requirements…

Essential:

• Tertiary Qualification in Human Resources, Industrial Psychology or a related discipline
• Registered Industrial Psychologist
• Minimum of 5 – 8 years’ Organizational Design, Talent & Performance experience. 3 years managerial experience
• 3 years managerial experience

Advantage:

• Postgraduate degree in relevant discipline
• Registered Industrial Psychologist
• Previous HR/OD/Talent experience in the Retail / FMCG industry

Job Specification...

Organisation Design & Workforce Planning:

• Develop and implement workforce planning strategies to forecast short-term and long-term staffing needs aligned with business goals.
• Analyze workforce data and trends to identify gaps in skills, headcount, and talent pipelines and drive workforce optimization initiatives, including succession planning, role realignment, and org design.
• Design and implement organizational design practices, aligned with business structures, processes, and roles. Head of HR COE
• Manage job evaluation practices, develop job descriptions and management of the job grading for the group.
• Act as a SME supporting HR teams and department managers in initiating organizational design practices and changes.

Talent Management:

• Develop and implement an integrated talent management framework that drives alignment with business objectives.
• Develop and manage competency frameworks to align employee skills with organizational needs.
• Leverage competency assessments to drive targeted talent development and succession planning initiatives.
• Implement strategies to attract, retain, and develop top talent across the group and partner with various HR COE teams to execute on this.
• Lead the annual Talent Review process, using relevant tools to assess current talent and forecast future needs.
• Ensure a robust talent pipeline by creating career development pathways, acceleration programs, and leveraging external pipelines.
• Implement talent retention strategies to reduce turnover and retain high performers, with measurable outcomes.
• Partner with L&D to Establish tailored development plans for high-potential employees, tracking and reporting on progress and impact.
• Supporting deployment and application of talent and competency development programmes.

Talent Assessment:

• Drive data-driven talent assessments to optimize workforce capabilities and support strategic decision-making.
• Design and implement comprehensive assessment tools such as psychometric evaluations, 360-degree feedback, stay interviews, and exit interviews to inform talent strategies.
• Utilize talent intelligence analytics to derive actionable insights for workforce planning and performance optimization.
• Develop post-assessment action plans to guide career development and succession planning for employees who have conducted assessments.

Performance Management:

• Drive the development and roll-out of the organization’s performance management system, ensuring it effectively aligns individual performance with organizational goals.
• Drive the implementation of performance appraisal processes, continuous feedback mechanisms, and performance improvement plans.
• Partner with HR Business Partners and line managers to address performance gaps and create tailored development plans.
• Utilize data analytics to measure and report on performance trends, providing insights for strategic decision-making.

Change Management & Employee Engagement:

• Support change management initiatives related to Org Design, talent management, and performance optimization.
• Foster a culture of continuous improvement by promoting employee engagement and performance excellence.
• Design and implement initiatives to enhance employee experience, including recognition programs and engagement surveys.

Continuous Improvement:

• Ensure that Org Design, Talent, and Performance initiatives effectively align with the group's strategic priorities by developing, assessing, and evaluating meaningful performance indicators.
• Develop and implement assessment tools to measure the effectiveness of departmental objectives and their impact on desired business outcomes.
• Drive and promote a culture of continuous improvement within OD, Talent, and Performance practices.
• Assess and diagnose ineffective practices that hinder talent and organizational culture and identify solutions to address and mitigate these challenges.
• Lead impactful initiatives to enhance team effectiveness, ensuring that processes, programs, and strategies continually evolve to support business goals.

Stakeholder Management:

• Partners with HR Business Partners and management teams to ensure a consistent approach to OD practices in the group.
• Build and foster excellent working relationships across departments to understand requirements and ensure employees are engaged across multiple disciplines and departments.
• Work co-operatively and constructively with multiple stakeholders including HR, Marketing and other stakeholders.

Reporting and Administration:

• Provide regular reports and insights to managers on workforce trends and organizational effectiveness.
• Provide data and insights to HR management and business leaders by analysing relevant data across OD processes and programmes.
• Compile monthly and periodic OD reports, update on the delivery of key projects that highlight any areas of concern or opportunities for improvement.

Team Management:

• Assess and manage the OD team to continually improve processes and outcomes.
• Promote a robust culture of accountability, innovation, and performance management across the customer care department, whilst modelling the company’s values.
• Assist in setting objectives for the team and tracking progress.
• Assist in facilitating the creation of accountable, full-service teams who understand and strive to meet the needs of all stakeholders.

go to method of application »

Minimum Requirements:

• Grade 12 / Matric
• Basic Pharmacist Assistance qualification
• Registered with the South African Pharmacy Council (SAPC)
• Working experience on Unisolv
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language and a second language
• Willing and able to work retail hours 

Advantageous:

• Knowledge of Retail/ FMCG operations
• 3rd Additional Language
• Knowledge of or experience in SAP and E-Scripting
• Drug and family planning, and complementary medicine

Duties and Responsibilities:

• Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
• Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Assist with re-packaging of medicine
• Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
• Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
• Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
• Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
• Capture script details accurately, and verify patients’ details on the system
• Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
• Give accurate instructions to patients regarding the correct use of medicine supplied
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
• Ensure all medications are checked for accuracy by and signed by a pharmacist
• Advise and assist patients at the dispensary, self-medication and front-shop
• Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
• Explain medical aid costs to patients
• Provide information to individuals in order to promote health
• Process all paperwork necessary for the accurate submission of claims to medical aids
• Correct errors on scripts rejected by medical aid
• Ensure authorisation of chronic, HIV and AIDS and oncology medication
• Maintain customer profiles on the system
• Merge profiles locally and UCS should be notified to merge profiles centrally
• Take note of any message on the customer profile, and take suitable action
• Report on low / out of stock levels, and stock errors to the dispensary manager
• Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
• Facilitate bi-annual stock takes
• Exercise stock, cash and asset control

go to method of application »

Minimum Requirements:

Essential:

• Grade 12 / Matric
• Up to 6 months’ retail experience
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• At least 1 year retail experience

Job Description:

• Restock merchandise as needed to ensure maximum sales
• Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
• Ensure stock on shelves has not reached sell-by date
• Ensure the full range of products is on the shelves at all times
• Facilitate rotation of stock on a regular, FIFO basis
• Report low stock levels, out-of-stock items, damaged stock and expired stock to management
• Assist with counting of stock files and general stocktaking
• Adhere to Dis-Chem’s operating standards, store layout and planograms
• Ensure boxes are flattened after unpacking stock, and taken to the designated area
• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
• Report all price discrepancies to management
• Keep abreast of current and new products
• Ensure merchandising displays are built, faced up, stocked and maintained
• Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
• Assist with loading and off-loading of stock
• Ensure items without barcodes are clearly marked
• Assist with back shopping
• Assist in training of new staff
• Provide friendly, helpful and courteous assistance and advice to all customers
• Ensure all out of stock queries from customers are followed up with the customer service out of stock list
• Ensure all customer stock queries are dealt with and resolved
• Ensure the correct uniform and badge are worn at all times
• Minimise any losses by handling all merchandise carefully
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

go to method of application »

Minimum Requirements:

Essential:

• Grade 12 / Matric or Senior Certificate 
• Nail Technician Certificate (gel and acrylic)
• At least 2 years’ technical experience in a professional beauty/nail salon environment
• Willing and able to work retail hours

Job Description:

• Report on customer compliments and complaints
• Conduct monthly promotions
• Ensure monthly treatment and product targets are met
• Attend training to keep abreast of new products and treatment techniques
• Ensure new customers complete customer cards
• Complete and submit accurate monthly reports
• Adhere to Dis-Chem’s treatment and service payment procedures
• Manage stock levels according to Dis-Chem procedures – report on short, damaged and expired stock
• Ensure effective and accurate merchandising or promotions
• Provide customers with a high standard of nail care and nail painting techniques

go to method of application »

Minimum Requirements…

Essential:

• Grade 12 / Matric
• Diploma or Degree in Computer Science/Software Engineering/IT or any other related field of study
• Minimum 0 – 1 year experience with languages such as Java, C++, JavaScript, Python

Advantageous:

• Familiarity with React, Redux, Next.js, version control (Git), database design principles

Job Specification…
HR Systems Support:

• Provide HR System Technical Support in day-to-day issues and tasks.
• Tackle technical issues as they arise, troubleshoot and resolve any product incidents timeously. Assist with ongoing projects with coding, debugging, and testing tasks.
• Deliver high-quality code that aligns with QA standards, ensuring a robust and reliable product.
• Collaborate closely with other team members to ease workload and meet deadlines.
• Contribute to the development of new features and functionality in existing or new applications.
• Join in on research and innovation - bringing ideas and collaborating with the team, assist in preparing HR System functional design documents and process flows for approval.
• Assist in writing and maintaining test cases for unit tests, integration tests, and regression testing.
• Help in identifying and documenting bugs or issues, and work with the team to resolve them.

Process Improvement:

• Identify and suggest opportunities to improve HR processes through better use of the HRIS.
• Collaborate with HR and other departments to streamline workflows and improve system utilization.
• Keep up to date with evolving tools and tech, continuously enhancing your skill set.

Compliance & Security:

• Support and ensure HRIS is compliant with data privacy laws and regulations.
• Assist in implementing and monitoring security protocols to protect sensitive HR data.

go to method of application »

Minimum Requirements:
Essential:

• Grade 12 – Matric or Senior Certificate
• 0 – 6 Months Retail work experience  

Advantageous:

• 1 Year work experience within Retail  
• Certification in Retail Business Management

Job Description: 

• Ensure that full ranges of products are on the shelves at all times and neatly presented.
• Maintain the stock on the shelves to ensure it has not reached its sell by date.
• Restock merchandise when needed to ensure maximum sales.
• All out of stock queries from customers must be followed up on, in line with the customer service out of stock list and ensure they are dealt with in a timeous manner.
• Ensure delivered stock and/ or stock pulled from the storeroom are stored and packed in the correct space.
• Ensure merchandise displays, labels and pricing are correct at all times and report all price discrepancies to management.
• Ensure the storeroom organised, neat and tidy.
• Keep up to date with new product knowledge to effectively assist customers.
• Assist with restocking of merchandise and supplies when needed to ensure maximum sales.
• Assist with back shopping when required.
• All merchandise must be handled carefully to prevent any losses.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so by the Frontshop Leader.
• Process all loyalty cards including those of accelerated partners.
• Ensure cash is placed in the drop safe according to standard operating procedures.
• Ensure all line voids and price changes are approved and signed by a Frontshop Leader and/ or Retail Store Assistant.
• Ensure accurate cash flow at all times.
• Facilitate rotation of stoke on a regular basis and adhere to Dis-Chem stock control procedures.
• Report low stock levels, items that are out of stock, damaged stock and expired stock to management.
• Assist with the counting of stock files and general stocktaking.
• Identify and report damaged and expired stock immediately to management.
• Assist with the loading and off-loading of stock when needed.
• Ensure boxes are flattened after unpacking stock and taken to the designated area.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Adhere to the customer turnover per hour rate as per company benchmark.
• Assist with the training of new and current team members.
• Ensure that outgoing stock/ items/ scripts are scanned and paid for.
• Keep daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until they are placed in the drop safe.
• Report bad and suspicious behaviour for both staff and customers to management.
• Housekeeping must be in accordance to Dis-Chem standards.
• Adhere to Dis-Chem Policies and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.
• Adhere to the Dis-Chem uniform and personal appearance policy

go to method of application »

Essential:

• Grade 12 / Matric
• A minimum of 6 months’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

go to method of application »

Minimum Requirements:

• Grade 12 / Matric
• Basic Pharmacist Assistance qualification
• Registered with the South African Pharmacy Council (SAPC)
• Working experience on Unisolv
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language and a second language
• Willing and able to work retail hours 

Advantageous:

• Knowledge of Retail/ FMCG operations
• 3rd Additional Language
• Knowledge of or experience in SAP and E-Scripting
• Drug and family planning, and complementary medicine

Duties and Responsibilities:

• Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
• Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Assist with re-packaging of medicine
• Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
• Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
• Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
• Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
• Capture script details accurately, and verify patients’ details on the system
• Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
• Give accurate instructions to patients regarding the correct use of medicine supplied
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
• Ensure all medications are checked for accuracy by and signed by a pharmacist
• Advise and assist patients at the dispensary, self-medication and front-shop
• Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
• Explain medical aid costs to patients
• Provide information to individuals in order to promote health
• Process all paperwork necessary for the accurate submission of claims to medical aids
• Correct errors on scripts rejected by medical aid
• Ensure authorisation of chronic, HIV and AIDS and oncology medication
• Maintain customer profiles on the system
• Merge profiles locally and UCS should be notified to merge profiles centrally
• Take note of any message on the customer profile, and take suitable action
• Report on low / out of stock levels, and stock errors to the dispensary manager
• Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
• Facilitate bi-annual stock takes
• Exercise stock, cash and asset control