Latest Job Opportunities at GBS

Key Responsibilities:

• Process Improvement: Continuously review, recommend, and document sales processes to enhance effectiveness and achieve targets.
• Sales Optimization: Collaborate with Sales Leaders to identify campaign gaps, optimize reports, recommend systems, and provide feedback through call monitoring.
• POC Management: Assist with POC launches, provide feedback and stats, suggest improvements, and collaborate with relevant departments.
• Reporting & Analysis: Act as a bridge between sales and support teams, ensure accurate and timely reporting, analyze sales and dialler stats, and recommend improvements.
• Business Operations Support: Focus on accurate reporting, automation of manual tasks, and analytical insights to boost productivity.

Minimum Requirements:

• Matric
• 2-3 years' experience in a Sales Operations, Sales Enablement, or Data Analyst role within a call centre environment
• Solid understanding of sales processes and procedures.
• Proficient in MS Office with advanced Excel skills (Formulas, Pivot Tables, VLOOKUP, etc.).
• Experience using reporting tools to generate and analyze reports.
• Experience with Vici Dial is advantageous.

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Key Responsibilities:

• Master Coordinator: Collaborate with external contractors and repair professionals to tackle complex maintenance tasks.
• System Guardian: Ensure all building systems (HVAC, plumbing, elevators) are running smoothly and efficiently.
• Cleanliness Champion: Maintain the tidiness of common areas, offices, restrooms, and workspaces, ensuring a pristine environment.
• Waste Warrior: Oversee waste disposal systems, ensuring regular and effective trash removal.
• Supply Steward: Stock and manage cleaning supplies, upholding high cleanliness standards.
• Safety Inspector: Conduct regular safety inspections to identify hazards and ensure compliance with safety regulations.
• Fire Safety Sentinel: Ensure fire alarms, sprinklers, and emergency exit routes are operational and accessible.
• Health & Safety Enforcer: Maintain and ensure adherence to health and safety policies and procedures.
• Security Monitor: Keep an eye on security systems (alarms, access control) and report any issues.
• Building Protector: Assist with securing the building, managing visitor access, and following security protocols.
• Inventory Keeper: Track inventory of furniture, office supplies, and cleaning materials.
• Operational Support: Ensure the office or building has all necessary materials for daily operations.
• Event Organizer: Set up and prepare rooms for meetings, events, or special functions.
• Space Arranger: Move furniture and rearrange spaces as needed.
• Equipment Specialist: Support with organizing and setting up equipment (projectors, microphones).
• Vendor Liaison: Communicate with contractors, vendors, and service providers (cleaning services, maintenance teams).
• Schedule Manager: Schedule and monitor work performed by external service providers.
• Performance Overseer: Ensure vendors meet performance standards and contractual obligations.
• Record Keeper: Maintain records related to building maintenance, repairs, and service requests.
• Documentation Expert: Prepare and update documentation regarding facility management tasks and services.
• Report Creator: Assist with creating reports related to maintenance activities or facility issues.
• Employee Support: Serve as a point of contact for facility-related inquiries or issues from employees.
• Customer Service Star: Provide excellent customer service to ensure satisfaction of building occupants.
• Emergency Responder: Address emergencies like plumbing issues, power failures, or equipment malfunctions.
• Evacuation Assistant: Help with evacuation or emergency procedures during critical situations.

Minimum Requirements:

• Matric.
• Minimum of 3-5 years' experience in an administrator role
• Proficient in Microsoft office suite
• Clear criminal record

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Key Responsibilities:

• Routine Maintenance: Conduct regular inspections and perform preventive maintenance on facilities, including HVAC, plumbing, electrical systems, and structural components.
• Repairs: Diagnose and repair issues with equipment, machinery, and building systems to minimize downtime and ensure optimal performance.
• Driving Duties: Operate company vehicles to travel to different locations for maintenance tasks, ensuring safe and efficient transport of tools and materials.
• Safety Compliance: Follow all safety protocols and regulations while performing maintenance tasks, promoting a safe workplace.
• Documentation: Maintain detailed records of maintenance activities, including repairs, inspections, and inventory of supplies.
• Inventory Management: Monitor stock levels of maintenance supplies and tools, ordering materials as necessary to ensure readiness for tasks.
• Collaboration: Work with other team members and departments to coordinate maintenance efforts and address service requests promptly.
• Customer Service: Provide courteous and professional service to staff, tenants, and clients, addressing their maintenance concerns and requests.

Minimum Requirements:

• Matric.
• Minimum 3-5 years' experience in facilities maintenance or a related field.
• Strong knowledge of electrical, plumbing, HVAC, and general maintenance practices.
• Valid driver's license and clean driving record.
• Ability to read and interpret technical manuals and blueprints.
• Excellent problem-solving skills and attention to detail.
• Traveling to various locations, working outdoors, and using ladders or scaffolding.
• Availability for on-call duties or emergency repairs as needed.

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Key Responsibilities:

Stock Control Coordination

• Coordinate stock control operations with catering staff, as well as the sales and finance departments to ensure alignment of inventory needs and processes.

Inventory Management

• Utilize the company’s inventory software platform to check in products, compare deliveries to outstanding purchase orders, and maintain accurate records of incoming and outgoing stock.
• Conduct regular stock audits, reconcile discrepancies, and ensure all stock transactions comply with company standards and policies.

Supply Chain Data Analysis

• Analyse supply chain data to ensure the uninterrupted availability of stock, forecast supply and demand to prevent overstocking or running out-of-stock (OOS) situations.

 Purchasing and Ordering

• Manage purchasing orders for incoming equipment, services, and supplies.
• Collaborate with the purchasing group to identify missing products in deliveries and resolve issues related to damaged products with vendors.

Stock Replenishment and Storage

• Oversee stock storage processes, including tagging, boxing, and labelling to ensure proper handling of inventory.
• Ensure timely replenishment of stock to meet operational needs and manage stock transfers between locations and stock rooms.

 Documentation and Compliance

• Verify receipts, confirm purchase contents, and ensure orders are complete.
• Maintain proper documentation for all stock movements, deliveries, and audits, ensuring compliance with health, safety, food safety, and environmental safety standards.

  Data Entry and Reporting

• Input and maintain inventory data in relevant systems, generating inspection lists and ensuring stock is properly counted upon receipt.
• Generate regular reports on inventory status, trends, and discrepancies. Provide updates to management on stock levels and performance metrics.
• Handle all necessary Back of House (BOH) administration, including invoicing, card activation and deactivation, receiving, ordering, and GRV (Goods Received Voucher) processing.

 Collaboration and Communication

• Work closely with the storeman, senior chefs, suppliers, and the FOH Supervisor to forecast inventory needs and maintain optimal stock levels.
• Coordinate with the facilities team to optimize storage spaces and operations.
• Assist in resolving stock-related issues and queries and liaise with the marketing department to ensure new stock lines and pricing updates are communicated effectively on the company’s internal communications platforms.

Minimum Requirement

• Grade 12 qualification
• Relevant degree/diploma in supply chain management, logistics, or a related field is preferred.
• Minimum 3 – 5 years’ experience as a Stock Controller, Inventory Manager or in a similar role
• Knowledge of Smart Retail Point of Sale system or GAAP is essential together with an in-depth knowledge of inventory management principles and best practices.
• Must be able to work flexible shifts
• Proficient in MS Office Packages.
• Flexibility within the role to cover all areas of the Stock/Goods In department functionality.

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JOB RESPONSIBILITIES:

• You must have the ability to create both standardized and custom reports, analyse the data within and report to the business department on the findings.
• Assist in the development of standardized tools, methodologies, and various business processes for the purpose of refining operational efficiency and identifying areas for improvement across business KPIs.
• Possess experience in all stages of BI project work (requirements, design, implementation, testing and deployment)
• Projects will range from small, distinct pieces of work to long term program engagements
• You will be expected to deliver quality work on your assigned projects
• Work with business stakeholders to determine their business information needs and determine the right approach for collecting & presenting data as well as which analytical tool is required.
• Assist with data collection and processing procedures considering the business requirements and data relationships.
• Collect, sort, filter, analyse data and interpret the results to look for patterns and determine if the findings answer the business questions and are accurate.
• Create written reports and/or data visualizations that business stakeholders can use to monitor metrics and make decisions.
• Initiate and drive continuous improvement of all performance reporting in order to better manage the business.
• Provide direction regarding patterns, trends, and market analysis to drive business decisions.
• Writing relational and multidimensional database queries
• Building, implementing and supporting the BI solutions
• Assist in problem resolution to the team through problem research
• Your goal will be to build efficient solutions that solve business challenges in a fast-paced environment
• You will be working with business to understand requirements and deliver solutions
• You will be required to research new technologies from time to time, specifically where they relate to the strategic direction of the business, or a current project
• Translate business needs to technical specifications and deliver on the output
• Debugging, monitoring and troubleshooting solutions
• Analytical mind with a problem-solving aptitude
• You will also be required to perform administrative and other ad-hoc functions as and when required by the team

 MINIMUM REQUIREMENTS:

• Matric / Grade 12
• Bachelor’s Degree (Preferred) or Generic Management Level 5 qualification
• At least 3 years experience as an Business Intelligence Analyst within a call centre environment is essential
• Prior Accounting/Finance experience is preferred
• Familiarity with reporting in sales, marketing and other operational departments is required

Must have solid working experience using the following tools:

• Microsoft BI Tools (SQL/SSIS/SSRS/SSAS/PowerBI)
• MySQL
• R / Python
• Proficient in Microsoft Excel
• Knowledge of business processes and functional areas
• Possess experience in all stages of BI project work (requirements, design, implementation, testing and deployment)
• Experience in estimating solution development and delivering solutions against those estimates

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Job Responsibilities:

• Design, implement, and maintain server architectures, including virtual and physical servers
• Manage server operating systems, applications, and services, ensuring optimal performance and uptime with Windows Server 2016, 2019
• Maintain, configure and implement networking routing and switching changes in core & access layers networks
• Maintain and configure advanced security changes on FortiGate firewalls
• Managing, configuration and support of Exchange hybrid environment
• Configuration and support of the O365 platform
• MS Azure deployment and administration of the tenant
• Advanced VMware support and configurations changes to be implemented
• Support and management of hosted SFTP sites external access
• Managing hosted domains and public DNS registrars for multiple domains
• 3rd line support for advanced request and issues, including the engineering and support teams
• Provide technical support and advice for business project implementations
• Veeam backup & replication configuration and support
• Document server configurations, procedures and WAN & LAN diagrams to kept up to date
• Provided 99.8% percent uptime on IT systems for business productivity
• Provide proactive analysis and preventative maintenance of IT systems
• Support with Kaspersky Security Centre AV

Minimum Qualifications and Experience:

• Matric (Required)
• Diploma/bachelor’s degree in information technology
• CCNA certification (Required)
• FortiGate certification
• Must have 8 years’ experience in a server/network engineering role of which 3 years minimum in a senior role.
• Prior experience in network and cyber is essential 
• Strong networking knowledge in routing and switching
• Strong security knowledge with FortiGate Firewalls experience
• Strong experience with MS Windows features & Exchange hybrid

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As a Data Analyst, you will:

• Partner with various teams to understand their business needs and convert these into targeted data analysis projects.
• Extract, clean, transform, and analyse data from diverse sources to ensure accuracy and relevance.
• Apply advanced statistical methods to identify trends, patterns, and correlations within the data.
• Design and maintain comprehensive data models and databases to support business objectives.
• Perform detailed analyses and generate reports that deliver actionable insights to stakeholders.
• Utilize visualization techniques to present complex data in a clear and comprehensible manner.
• Handle and process large datasets using Azure and other leading cloud technologies.
• Manage and interact with various database systems, including MSSQL, MySQL, RDBMS, and NoSQL databases.

We require:

• BA Degree in data science, Statistics, Mathematics, Computer Science, or a related field.
• At least 3 years solid experience as a Data Analyst, preferably with a focus on finance or sales.
• Strong expertise in financial and sales models, with advanced proficiency in Azure and other cloud technologies.
• Strong knowledge of database management systems, including MS SQL, MySQL, Cosmos DB, and PostgreSQL.
• Proficiency in data manipulation tools such as Python, R, or SQL.