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You will be working as Accounts Receivable Analyst and will be the part of Finance Services business area for Finance & Accounting Operations division based in Longmeadow, South Africa. In this role you will be reporting to Accounting & Reporting Manager – Receivable and will be responsible to drive the collection of outstanding money owing to ABB South Africa, develop and implement collection strategies, tracking and optimizing the strategies to make sure they are relevant and effective, liaise between customer and business and resolve any queries to collect the money owing, process accounting transactions for Accounts Receivable (AR), Credit Management and Customer Master Data in a complete, accurate and timely manner while ensuring compliance

Your responsibilities

• Having advanced knowledge of customer and balance sheet accounts reconciliation, including complex account reconciliations (excel based), driving the collections of outstanding debt from customers, having an in depth knowledge of the assigned customer base which would result in thorough preparation of the sub ledger comments and hence debt reviews (including facilitating query resolution)
• Maintaining and updating promise to pay / payment forecast schedules from customers to better manage forecasted cash flow and net working capital, investigating circumstances of non-payment from customers and making every effort to reduce overdue balances through follow-ups, implementing and complying with the collections strategy to reduce the past due
• Resolving issues in a manner to expedite all queries in order to avoid any adverse customer impact, issuing client with payment reminders and dunning letters as necessary, having advanced knowledge and understanding of cash application process, ensuring all allocation of funds are performed in a timely manner, following up and resolving unallocated receipts
• Responding to email /phone queries related to disputed invoices, providing customers with required documentation (e.g. supporting docs, copies of invoices, etc.) to support the receipt process, assisting customers with resolving billing issues, through leading liaison with business, to resolve issues within a timely manner to ensure payments are still made on time
• Ensuring customers are not trading over their credit limits, flag high risk customer accounts which are close to credit limits with respective business to avoid blocked sales orders, regular reviewing of client credit risk is required, where required make recommendations on credit limits and timely release of sales orders
• Analyzing of customer account and outstanding balances, where necessary propose provision for bad debts or write offs after all avenues for investigation has been exhausted, assisting with ad hoc reporting requests, maintaining accurate records of all AR reporting and related controls, building and maintaining strong professional relationships with business, GBS Bangalore and customers
• Ensuring all relevant stakeholders are aware of progress and/or issues to maximize customer satisfaction, maintaining open communication channels with customer and business to maximize cash collections, through customer visits and regular calls and interaction with the customers, sales, key account managers, controllers, order handlers, GBS Bangalore (business stakeholders)
• Ensuring the on-time delivery of quality service as per business requirements, daily, weekly, monthly reporting of individual portfolio to track and monitoring the past dues, demonstrating a strong understanding of financial accounting, reporting, planning, controlling, assurance, and internal control (Customer Retention and Advances understanding is an advantage)
• Finding opportunities and recommending solutions for process and automation improvements, managing personal performance in line with assigned KPIs, assisting with internal and external audit requirements, complying with and assisting achieve Internal Control over Financial Reporting compliance in Accounts Receivable for applicable templates

Your background

• Bachelor’s Degree in Accounting
• Minimum 4 years financial accounting experience specifically in accounts receivables
• Strong reconciliation and MS excel skills and strong SAP experience
• Strong analytical and problem solving skills.
• Preference will be given to EEC candidates.
• Fluency in English language is mandatory

Benefits

• Retirement plan

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In this role, you will be responsible for creating and driving the implementation of the Business Line Hoisting product, solution, and service offering strategy to align and support the business strategy. You get to work in a truly global team as part of global management and with access to people across the world with deep technical expertise. We take pride in offering you a stimulating work environment, where you have strong support from our knowledgeable people, get challenged by a business in growth and have fun while you contribute to the development of a sustainable mining industry. You will monitor the offering portfolio and drive Innovation with a strong customer value focus define a go-to-market model and segment strategy and align with the operational/execution path. You will also create and manage a Product Management organization in line with the ABB Product Management framework and drive excellence in Product Management teams by promoting continuous development of people and processes, and by championing ABB core values and principles. In this role you will also responsible for the electrical (with a focus on electrical drive train and control) product offering as product manager in the product management team. The role will report to the global Business Line manager and be part of the global business line management team. Location is global but preferable in one of the existing hoisting locations, Sweden, Poland, South Africa, China, Australia or Canada.

Your responsibilities

• Contribute to business strategy definition and translate business strategy into the offering and solution portfolio strategy
• Lead Product Management organization by providing the necessary infrastructure for the optimal execution of core tasks like business and performance tracking, market intelligence, roadmap planning, life cycle management, etc.
• Continuously analyze the content of the portfolio with a focus on new potential product lines. Monitor the offering portfolio to ensure that a healthy mix and vitality are maintained. Approve specific offering business plans, make global investment choices, and decide on possible partnering approaches and approved pricing models.
• Propose and is directly involved in Mergers and Acquisitions (M&A) partnership activities, defining the brand, offering portfolios, and related business strategy.
• Drive innovation with a strong customer orientation, exploring opportunities along the full customer/user journey, taking into consideration all the touch points.
• Drive organizational maturity based on the global ABB Product Management framework of processes and practices. Drive excellence in Product Management teams by promoting continuous development of people and processes, and by championing ABB core values and principles.
• Embrace, enact, promote, and propagate through the organization the ABB core values, making them relevant for the specific organization (Business Area, Division, Global Product Group). Guide, motivate, and develop indirect subordinates within HR policies.

Your background

• Following capabilities and experience is something we value, however if you are lacking in one area but feel you are the right candidate with a lot of energy ready to make a difference, please apply!
• University degree in Engineering or Business Management or other relevant education.
• Experience in the mining and hoisting industry
• Strategic thinking and leadership skills is important
• People-oriented mindset is a must, ability to translate business needs and targets into people motivators is key.
• Product management experience is beneficial as well as understanding of an electrical drive train and control solutions.