Latest Jobs at Allan Gray Proprietary Limited

Job Description

• This is an opportunity to work in a large IT department with about 20 teams. 
• You'll be surrounded by people who are incredibly smart, passionate about creating long term wealth for our clients, and believe that world class service is critical to customer success. 
• We appreciate someone that is pragmatic and knows when to push for process improvement or let the team experiment and fail in a safe manner. Many of our teams have been doing Scrum or Kanban, some have even chosen parts of Agile processes that work for them, it is not one size fits all. The candidate should be able to engage with teams to either re-establish Scrum practises or assist them in Process design to achieve buy-in and help the team be effective.
• The candidate will work with a high degree of autonomy and will need to engage not only with the team but also with stakeholders outside the team to drive continuous improvement.
• You will not be alone, we currently have a team of Scrum Masters that you can co-facilitate, co-coach, pair on anything to help achieve a team’s goals.
• We believe Scrum Masters can influence broader than one or two teams and we encourage implementation of improvement themes across the department

Responsibilities

• Organise and help execute the Scrum framework: Scrum meetings (i.e. daily stand-ups, sprint reviews, retrospectives, planning sessions) and metrics (burndown charts, predictability metrics) 
• Assist the product owner in prioritisation and scheduling of work, to meet agreed delivery time frames
• Make sure that all the team members understand their roles and fulfil them to the best of their ability
• Guide/coach/mentor the development team to take on the responsibilities of the process and the ownership of the product - lead team to a self-organised state
• Identify and facilitate the resolution of identified impediments 
• Helps the team in its use of Scrum and Agile practices by motivating the team and reminding the team of its goals and how they choose to meet them

Skills and Competencies

• Strong communication, coaching and facilitation skills 
• Flexible, resilient, energetic and have an adaptive leadership style 
• Influential. Able to exert influence without authority inside and outside the team 
• Strong logical thinking and deductive reasoning 
• Strong negotiation and conflict resolution skills 
• Self-motivated and the ability to motivate others 
• Excellent interpersonal skills, ability to work with diverse personality types and deal with conflict in an effective way. 
• Collaborative. Works to ensure a collaborative culture exists within the team 
• Highly observant and an expert at root cause analysis 
• Committed and responsible: Take responsibility without assuming any authority that might be useful in achieving it. 
• Humble and lead through Servant Leadership. Recognize the value in all team members and by example lead others to the same opinion.
• Experience in dealing with all levels of business essential

Experience

• Understanding of SDLC
• Experience in dealing with all levels of business essential
• 3 – 5 years Scrum Master experience 
• 2+ years’ IT industry experience essential

Qualifications

• Tertiary qualification 
• Scrum certification

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Job Summary

• We are looking for a self-motivated individual to join the Institutional IT team as a test analyst in delivering quality software that will create an exceptional user experience for our end-users. 
• Allan Gray Institutional IT team consists of appr. 65 members, covering a range of skills and responsibilities including Domain Owners, Development Manager, Architect, Business Analysts, Developers (.NET and SQL) and IT Operations. The team operates with four business-aligned domains (Front Office, Middle Office, Fund Operations and Client Servicing). 
• Additionally, the Tech domain and IT Operations teams support the business-aligned domains.
• What you can expect: You will work predominantly within the Client Services Domain performing functional and regression testing as well as resolving production defects. 
• Please note: This is a Cape Town based role and you will be required to be in office for a minimum of 3 days / week, with a Monday and Thursday as compulsory.  

Job Responsibilities

• Extracting test requirements for user stories, 
• Designing and creating test cases, 
• Estimating effort for testing tasks, 
• Manual testing of applications, which includes front-end, system integration, regression, and end-to-end as well as exploratory testing, 
• Managing and maintaining manual regression test suites, 
• Product risk mitigation, thereby limiting defects in production, 
• Collaborating closely with developers and business analysts in identifying, logging, and verifying defects in a defect tracking system, 
• Collaborating with other teams in INST IT for integration testing. 
• Assist in production support issues and queries.
• Liaise with IT Ops and other Domains for support to resolve or assist with fixes.
• Continuous improvement initiatives specifically with regard to quality and performance

Skills and experience required

• Attention to detail, 
• Data analysis and reporting skills, 
• Good verbal, written and interpersonal communication skills, 

Ability to: 

• Manage own time and get tasks done, 
• Grasp concepts and understand the systems being tested, 
• Deal with complexity, 
• Deal with high variability of work and context switching, 
• Be comfortable with a fair amount of unpredictability in daily tasks.
• Resolve issues and overcome obstacles
• Able to engage with others to gather information

Education

• 4 years test experience 
• Basic SQL skills
• Relevant Business/ Commerce/ IT degree. 
• Testing fundamentals training / Test certification would be advantageous.
• Exposure to Agile methodologies (e.g. SCRUM) would be advantageous

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Job Summary

• The Client Servicing Applications (CSA) team is seeking a Business Analyst to support the delivery of backend-focused solutions across internal microservices and integrations with third‑party vendors. This role requires a strong understanding of technical analysis, API integration patterns, and the ability to translate business needs into clear, implementable requirements. The Business Analyst will work closely with architects, developers, testers, and business stakeholders to support product delivery within a Scrum environment. 
• As a Business Analyst in Retail IT you will be responsible for working with key stakeholders to understand business direction, propose solutions, provide insight into business problems, and assist the domain in the implementation of long-term solutions.

Job Responsibilities

• Identify themes and trends within area of responsibility, appreciate inherent risks and highlight change opportunities.
• Liaise with stakeholders to determine priorities and effective solutions to meet business requirements. This includes collaborating closely with architects and technical teams to ensure alignment on solution design.
• Analyse and document business and system requirements for front-end applications, REST APIs, and integrations.
• Interpret and review API specifications and define integration requirements for internal teams.
• Document system solutions (e.g. process flows, requirements, and functional specifications). 
• Design usable, elegant, practical, and scalable solutions to meet business needs. 
• Plan and manage implementation of solutions. 
• Manage business expectations and proactively mitigate any risks of production releases by conducting impact analysis, user acceptance testing (where needed), and relevant user training. 
• Conduct post implementation reviews to ascertain value added and address any post release issues. . 
• Support the Product Owner with backlog refinement, prioritisation, and Scrum ceremonies.
• Facilitate refinement sessions and ensure user stories are well structured and understood.
• Assist testers when needed to clarify requirements, business rules, and acceptance criteria.
• Manage multiple initiatives concurrently and ensure timely communication with stakeholders.
• Contribute to continuous improvement of BA practices, domain knowledge, and team processes.
• Provide technical and business support to users at critical business periods. 

Skills and Experience required

• Strong analytical skills and problem-solving spanning multiple areas/systems. 
• Ability to engage confidently with technical and non‑technical stakeholders.
• Strong written and verbal communication skills.
• Ability to manage workload effectively and operate across multiple workstreams.
• Familiarity with integration concepts including REST, synchronous and asynchronous services.
• SQL skills for data validation and investigation.
• High attention to detail and structured thinking.
• Comfortable working within a fast‑paced, delivery‑focused Scrum team.
• Ability to deal with and influence senior stakeholders constructively. 
• Ability to manage personal workload and delivery expectations. 

Expertise 

• Demonstrate leadership qualities.
• Demonstrated experience working with REST APIs and integration requirements.
• Experience working with vendors or third‑party system providers.
• Experience operating within a Scrum or Agile software delivery environment.
• Exposure to hybrid cloud environments and microservices (advantageous).

Require a good understanding of 

• Good understanding of operational processes within client servicing, distribution, or financial services environments.
• System Development Life Cycle / SCRUM methodology.
• Problem solving techniques.
• Release Processes and IT environments. 
• Testing Methodology.

Qualifications

• Relevant tertiary qualification (e.g. BComm, B Bus Science degree)
• Minimum of 5 years’ experience as a Business Analyst or Systems Analyst.

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Job Description

• We are looking for a detail-oriented and client-focused individual to join our Death Validations team within the Retail Division. This role involves managing death notifications and validating claims across Life and Discretionary products. The successful candidate will ensure accurate, timely, and diligent processing of instructions received from beneficiaries, executors, and independent financial advisers (IFAs). 
• This position requires strong process and systems knowledge, excellent client service skills, and the ability to resolve queries efficiently. 

Responsibilities

• Validate and verify death notification documents. 
• Process death claim instructions for Life products (AGLA, AGEN, AGTF). 
• Ensure all instructions are complete and ready for processing by relevant administration teams. 
• Communicate with beneficiaries, executors, and IFAs regarding instructions and outstanding requirements. 
• Process claims within defined service level agreements (SLAs). 
• Contribute to process improvements to enhance efficiency and mitigate risk (including fraud prevention). 
• Handle queries and provide support to beneficiaries, executors, and IFAs. 
• Consulting with internal stakeholders such as Legal, Tax, Compliance, and other departments. 
• Maintain accurate records of all interactions using Siebel. 
• Participate in ad hoc duties and projects as required. 

Requirements

• Strong case management and organizational skills. 
• Ability to work well under pressure with minimal supervision. 
• Excellent verbal and written communication. 
• Team player with a proactive and self-motivated approach. 
• High attention to detail and accuracy. 
• Strong problem-solving and analytical skills. 
• Trustworthy, responsible, and diligent. 
• Effective time management and prioritization. 
• Methodical and structured work ethic. 
• Sound judgment and discretion. 
• Strong knowledge management and documentation skills.

Education

• Matric and a relevant business or commerce degree (or equivalent experience). 
• Minimum of 12 months’ experience within Allan Gray Retail Operations. 
• Solid understanding of Life, Offshore, and Discretionary products. 
• Proficient in systems such as Siebel and FlexCube. 

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Role summary

• We are seeking a capable and motivated IT Risk Analyst to join our Risk team. The role focuses on identifying, assessing, and helping manage technology-related risks across the organisation. The position sits at the intersection of technology, data, and business operations. It requires someone who enjoys understanding how systems, data, and processes interact within a complex organisation, and who can translate that understanding into meaningful risk insights.
• The successful candidate will work closely with technology, security, and operational teams, building an understanding of the organisation’s systems, data architecture, and key business processes. The role requires thoughtful analysis, sound judgement, and the ability to raise questions or concerns in a constructive and collaborative way.
• As technology evolves rapidly, including developments in areas such as artificial intelligence, the role will also contribute to the team’s evolving approach to technology and AI risk governance. The position offers broad exposure to technology risk within a financial services environment and provides an opportunity to grow into deeper expertise over time.

How We Think About Risk

• In our environment, effective risk management requires more than the application of frameworks and controls. It requires curiosity about how systems and processes interact, thoughtful analysis, and the ability to form balanced judgements in situations where there are rarely simple answers. While the role has a strong focus on IT-related risk, the successful candidate must adopt a broader enterprise risk perspective and actively contribute to general risk management initiatives across the business.
• We value individuals who take the time to understand how things work, who ask insightful questions, and who continuously develop their understanding as technology, regulation, and the broader business environment evolve.

Key responsibilities

• Identify, assess, and monitor IT and technology-related risks across the organisation.
• Support the development and maintenance of the organisation’s technology risk framework, policies, and controls.
• Work with technology, security, and operational teams to understand systems, processes, and controls and identify potential areas of risk.
• Develop an understanding of how core systems and data architecture support key business processes, including fund operations and fund accounting.
• Translate complex technical issues into clear and practical risk insights for stakeholders.
• Conduct risk assessments relating to technology initiatives, systems, and third-party service providers.
• Track and monitor remediation actions arising from risk assessments and control reviews.
• Monitor developments in emerging technologies and contribute to the team’s understanding of how these may affect the organisation’s risk landscape.
• Contribute to the development of risk approaches relating to new technologies, including artificial intelligence.
• Prepare and contribute to monthly and quarterly risk reporting to management and governance forums.
• Willing and able to contribute to broader risk initiatives beyond IT-related incidents and assessments, including cross-functional and strategic risk projects.
• Promote a constructive risk culture through thoughtful engagement and well-considered challenge.

Qualifications and experience

• Degree in Information Systems, Computer Science, Risk Management, Audit, Finance, Engineering, or a related field. 
• 4 –10 years of relevant experience in IT risk, technology risk, information security risk, IT audit, or a related field.
• Experience in financial services or another regulated environment is advantageous.
• Demonstrated understanding of IT systems, technology environments, or technology-related risk.
• Familiarity with IT control or risk frameworks such as COBIT, ISO 27001, or NIST is advantageous.
• Professional certifications such as CISA, CRISC, CISSP, CISM or similar are advantageous.  
• Advantageous: Fluency in a coding language such as SQL or Python, with the ability to interrogate data independently. 
• Advantageous: Proven experience using Power BI (or similar BI tools) to build dashboards and risk reporting packs.
• Experience in data analysis and presentation for reporting purposes (e.g., trend analysis, incident reporting, risk dashboards, executive-level reporting).
• Advantageous: Demonstrated experience engaging with artificial intelligence technologies, including evaluating or using AI tools, and an ability to assess and articulate the related risk implications.

Competencies and attributes

• Strong analytical thinking: Able to interpret and synthesise large volumes of information, identify patterns, and distil meaningful insights. 
• Strong data literacy, including the ability to extract, manipulate and analyse data for risk monitoring and reporting purposes. Ability to translate complex data into clear, decision-useful insights for management and governance forums.
• Conceptual and systems thinking: Able to understand how systems, data, and processes interact and identify risks across interconnected environments.
• Problem solving: Comfortable working through complex or ambiguous issues and identifying practical solutions.
• Continuous learning mindset: Demonstrates intellectual curiosity and a proactive approach to staying informed on emerging technologies, regulatory developments, and industry trends. Shows a strong ability to learn new tools, technologies, and concepts and apply them effectively in practice.
• Technology literacy: Comfortable engaging with technology teams and able to understand core IT concepts, systems, and architecture in order to interpret technology-related risks.
• Understanding of data environments: Able to develop a working understanding of data architecture, data flows, and data structures.
• Business and operational awareness: Able to understand how technology and data support operational processes, including areas such as fund operations and fund accounting.
• Constructive influence: Builds credibility through strong thinking and delivery and engages stakeholders with thoughtful, well-timed challenge that supports sound decision-making.
• High emotional intelligence: Builds strong relationships and engages stakeholders in a collaborative and respectful manner.
• Portfolio and workload management: Structured, disciplined, and reliable in independently managing multiple risk portfolios or workstreams simultaneously, while maintaining oversight and consistent follow-through.
• Proactive mindset: Anticipates issues and takes initiative to improve risk visibility and control effectiveness.
• Willingness to develop a foundational understanding of business continuity and organisational resilience concepts, in order to contribute meaningfully to integrated risk assessments that consider IT dependencies and operational resilience.

Attributes:

• Intellectually curious with a strong desire to continuously learn and improve.
• Able to process complexity and bring clarity to ambiguous situations.
• Thoughtful and balanced in forming judgements.
• Collaborative and approachable while maintaining independence of thought.
• Strong sense of ownership and accountability.
• Comfortable operating in a demanding, performance-driven environment.
• Comfortable working across operational, regulatory and strategic risk themes.
• Adaptable and flexible, comfortable operating in a continuously evolving environment where priorities may shift, while maintaining discipline, structure, and follow-through.