Latest Jobs at Amrod

MINIMUM SKILLS AND KNOWLEDGE REQUIRED

• Bachelor’s degree in finance or accounting (BCom).
• Strong knowledge of financial management principles and practices.
• Proficiency in the front and back end of Syspro.
• 5 to 10 years’ experience working in a support environment on the Syspro systems, preferably from the FMCG industry.
• Very good Microsoft SQL skills
• Computer literacy, including MS Office with proficiency in Excel.

BEHAVIOURAL DIMENSIONS REQUIRED

• Excellent communication skills
• Information collection and monitoring.
• Strong Business Acumen
• Strong reporting ability
• Excellent Time Management
• Problem analysis and solving ability.
• Meticulous attention to detail.
• Team player.
• Confidentiality and integrity.

BRIEF DESCRIPTION OF KEY PERFORMANCE AREA

• Conduct regular Syspro system audits and workflows to identify areas for enhancement.
• Train and support end-users in utilizing Syspro effectively, providing ongoing technical assistance.
• Work closely with the IT team and external vendors to resolve system issues and implement upgrades.
• Stay current with industry best practices and emerging Syspro technologies to drive continuous improvement and innovation.
• To log and liaise closely with the IT department on outstanding service tickets.
• Create and maintain multiple SQL reports used by the Finance Department.

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MINIMUM SKILLS AND KNOWLEDGE REQUIRED

• Standard 10 / Grade 12 or equivalent.
• Previous experience in Returns would be advantageous.
• Ability to communicate effectively in English (verbally and in writing).
• Good computer literacy, i.e.: Microsoft Excel and Outlook.
• Ability to work overtime/weekends in accordance with operational requirements.

BEHAVIOURAL DIMENSIONS REQUIRED

• Honest and hardworking.
• Ability to work efficiently on own or as part of a team, in a pressurised environment.
• Meticulous attention to detail.
• Strong problem-solving skills.
• Good sense of urgency.

BRIEF DESCRIPTION OF KEY PERFORMANCE AREA

• Inspect and credit returned samples.
• File and keep records of returns.
• Process bulk returns from dispatch.
• Inform Sales/Customer Care of returned stock.
• Manage all returned goods, including handling templates.
• Attend to quality control for Customer Care.
• Manage the return/pending and recollection shelves.
• Escalate unresolved returns to the line manager.
• Handle booking and processing of returns to Head Office.
• Ensure tasks are executed safely following company policies, equipment regulations, and the Occupational Health and Safety Act.
• Maintain good housekeeping standards.
• Receive, shelve, and dispatch orders.
• Assist clients and internal sales team with queries in person, via phone, and email.

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MINIMUM SKILLS AND KNOWLEDGE REQUIRED

• Grade 10 / Standard 8.
• Technical qualification will be advantageous.
• Manufacturer technical experience.
• MS Office (Excel, Power point, Word etc)
• 3 – 5 years’ experience in the promotional printing industry.
• Agile working model experience.
• Knowledge of current industry trends, advancements, and best practices in the promotional printing industry.

BEHAVIOURAL DIMENSIONS REQUIRED

• Leadership Skills
• Communication Skills
• Team player
• Problem-Solving
• Attention to detail
• Problem-solving and analytical thinking

BRIEF DESCRIPTION OF KEY PERFORMANCE AREA

• Share technical knowledge and expertise through training sessions, workshops, and one-on-one coaching.
• Lead and motivate the departmental team, fostering a culture of continuous improvement.
• Develop and implement strategies to enhance overall quality standards in the department.
• Collaborate with cross-functional teams to address quality issues and implement corrective actions.
• Conduct regular quality audits to ensure compliance with standards and procedures.
• Identify skill gaps and training needs within the department.
• Analyse existing workflows and processes to identify opportunities for optimization with Stake holders.
• Develop and document standard operating procedures (SOPs) to ensure consistency and best practices along with trainers and relevant stakeholders.
• Utilize data-driven insights to drive decision-making and prioritize improvement initiatives.
• Drive compliance with the Occupational Health and Safety Act in the department.