Africa's largest Mutual Assurance Society providing a one-stop funeral insurance and burial service solution.
Read more about this company
Description
- We are searching for an individual with solid experience in managing sales teams to join the Richmond Life office. You will be responsible for driving performance of a team of sales representatives and ensuring that business objectives are met.
- You will be working for a company that is over 100 years old with strong values which are customer centric. In return for your services, you will be paid a competitive remuneration package. You will be working for an organization that values employee development and rewards excellent performance.
Your Responsibilities will Include:
- Recruit high quality representatives timeously and accurately
- Ensure that appointed representatives are adequately trained
- Manage a team of insurance representatives optimally
- Ensure that the set insurance sales targets are reached
- Ensure and monitor compliance with respect to FAIS/FICA/LTIA and all other relevant legislation
- Risk management
- Develop and expand markets
Requirements
- Grade 12
- A suitable industry entry qualification within the requirements of the Financial Services Board
- Comply with FAIS legislation for registration as Fit and Proper individuals
Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
- Clear ITC
- Clear criminal record
- RE5 certificate
- RE1 will be an advantage
- Drivers’ license, own reliable transport and cell phone
- Proven success in the Marketing of Life Assurance for at least three years
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Description
- We are looking for a highly skilled and detail oriented Investigation facilitator Supervisor to join our dynamic team. The ideal candidate must have strong leadership abilities, a keen eye for detail, and a deep understanding of investigation processes within the insurance or financial services sector. This role requires a professional who can lead a team, ensure compliance with regulatory requirements, and drive process improvements that enhance efficiency and integrity across all investigations.
- You will be working for a well-established company with strong values. In exchange for your services, you will receive a competitive compensation package. You will be joining an organisation that values employee development and rewards excellent performance.
YOUR RESPONSIBILTIES WILL INCLUDE:
- Oversee and coordinate all investigation processes to ensure timely completion.
- Review and approve preliminary investigation reports before submission.
- Provide mentorship and guidance to investigators, ensuring adherence to company policies.
- Collaborate with HR, Compliance, Forensics, and other departments to implement remedial actions.
- Ensure accurate documentation of investigations, findings, and remedial actions.
- Maintain confidentiality and integrity of sensitive information throughout all processes.
- Identify and implement process improvements to enhance investigation efficiency.
- Oversee the preparation and submission of debarment packs for tied agents and brokers.
- Monitor debarment cases and ensure compliance with FSCA requirements.
- Provide training and development to the investigation team on methodologies and compliance standards.
Requirements
- Relevant tertiary qualification
- RE5 certification (advantageous).
- 3–5 years’ proven experience in investigations, preferably within the insurance or financial services industry.
- 3–5 years’ experience managing or supervising investigation teams.
- Strong leadership, analytical, and critical thinking skills.
- Excellent communication and report-writing abilities.
- In-depth knowledge of the financial sector, FAIS Act, and relevant regulations.
- Ability to handle sensitive information with discretion and integrity.
- Proactive and solution-oriented approach to identifying and addressing inefficiencies.
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Description
RESPONSIBILITIES INCLUDE:
- Arranging of all funerals and cremations
- Obtain and complete all legal documentation for funerals and cremations
- Maintain all funeral records
- Offer counselling and comfort the bereaved families
- Handle payments and invoicing
- Marketing and sales of Funerals, Tomstones and AVBOB insurance products
- Render client service and assist with complaints
Requirements
QUALIFICATIONS REQUIRED FOR THE POSITION:
- Grade 12
- Driver’s license, own reliable transport and cell phone
- Clear credit and criminal record
- Comply with FAIS legislation for registration as Fit and Proper individuals:
- Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
EXPERIENCE REQUIRED FOR THE POSITION:
- Business and functional experience in the funeral industry will be a advantage
SKILLS REQUIRED FOR THE POSITION:
- Good communication, analytical, planning and organising skills
- Time management and administration skills
- Computer literate
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Description
RESPONSIBILITIES INCLUDE:
- Arranging of all funerals and cremations
- Obtain and complete all legal documentation for funerals and cremations
- Maintain all funeral records
- Offer counselling and comfort the bereaved families
- Handle payments and invoicing
- Marketing and sales of Funerals, Tomstones and AVBOB insurance products
- Render client service and assist with complaints
Requirements
QUALIFICATIONS REQUIRED FOR THE POSITION:
- Grade 12
- Driver’s license, own reliable transport and cell phone
- Clear credit and criminal record
- Comply with FAIS legislation for registration as Fit and Proper individuals:
- Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
EXPERIENCE REQUIRED FOR THE POSITION:
- Business and functional experience in the funeral industry will be a advantage
SKILLS REQUIRED FOR THE POSITION:
- Good communication, analytical, planning and organising skills
- Time management and administration skills
- Computer literate
go to method of application »
Description
- We are looking for a highly motivated, proactive and resilient individual with strong knowledge of sales and marketing to join our sales team as a Team Leader in our Mossel Bay Life Office. The incumbent will be responsible to ensure the effective management of a team of Financial Associates in order to achieve business objectives.
- You will be working for a well-established company that is over 100 years old with strong values. An organization that values employee development and reward excellent performance.
RESPONSIBILITIES INCLUDE:
- Recruit high quality representatives timeously and accurately
- Ensure that appointed representatives are adequately trained
- Manage a team of insurance representatives optimally
- Ensure that the set insurance sales targets are reached
- Ensure and monitor compliance with respect to FAIS/FICA/LTIA and all other relevant legislation
- Risk management
- Develop and expand markets
Requirements
- Grade 12
- A suitable industry entry qualification within the requirements of the Financial Services Board
- Comply with FAIS legislation for registration as Fit and Proper individuals:
Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
- Clear ITC
- Clear criminal record
- RE5 certificate
- RE1 will be an advantage
- Drivers’ license, own reliable transport and cell phone
go to method of application »
Description
- Conduct all funerals, Cremations and Aquamation.
- Preparation and care of the remains of the Loved one.
- Execute mortuary operations.
- Confining and Embalming.
- Maintain funeral records.
- Maintenance of the fleet.
- Keeping the mortuary in hygienic order.
- Assist with preparations and repatriation of bodies for out-state- burials.
- Prepare the deceased for viewing and assist with all collections of Loved one.
- Take care of all funeral equipment
Requirements
- Grade 12
- Valid drivers’ license (Min 1 years from date of first issue)
- Valid PDP
- 2 – 3 Years functional experience in the Funeral Industry/Execution of Funerals
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Description
- We are looking for a highly motivated, resilient and passionate individual to join AVBOB Phalaborwa as a Undertaker. You will assist the agency by offering a holistic service to clients from collection of the deceased to conducting of the funeral in a professional and respectful manner.
- You will be working for a well-established company that is over 100 years old with strong values. An organization that values employee development and rewards excellent performance.
YOUR RESPONSIBILITIES WILL INCLUDE:
- Conduct all funerals and cremations.
- Preparation and care of the remains of the Loved one.
- Execute mortuary operations.
- Confining and Embalming.
- Maintain funeral records.
- Maintenance of the fleet.
- Keeping the mortuary in hygienic order.
- Assist with preparations and repatriation of bodies for out-state- burials.
- Prepare the deceased for viewing and assist with all collections of Loved one.
- Take care of all funeral equipment
Requirements
QUALIFICATION REQUIREMENTS FOR THIS POSITION:
- Matric/Senior Certificate (Grade 12)
- Valid Driver’s license
- 2 – 3 Years practical experience in the Funeral Industry
- Functional experience in the funeral industry
- Communication skills
- Team player
- Service Orientation
- Work accurately under pressure
- Deadline driven
- Coordination skills
- Time Management
- Basic administration skills
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Description
RESPONSIBILITIES INCLUDE:
- Positively uphold the AVBOB brand at all times.
- Arrangement and execution of funerals in line with AVBOB standards and client’s needs.
- Upholding high levels of customer services to AVBOB clients
- Operational management of the branch.
- Management of the AVBOB funeral branch in line with the legislative requirements.
- Management of infrastructure (buildings, fleet, operational equipment, etc.) in line with the set AVBOB standards.
- Management of AVBOB stakeholders (internal and external).
- Management training and development of branch staff.
- Business focus and drive to achieve business deliverables.
Requirements
QUALIFICATION REQUIREMENTS FOR THIS POSITION:
- Relevant business related post-matric qualification.
- Computer literacy.
SKILS REQUIRED FOR THE POSITION:
- Business acumen (operational, sales, marketing and customer service).
- People management skills.
- Business and functional experience in the funeral industry will be an advantage.
- Good financial management experience will be a definite advantage.
OTHER REQUIRED FOR THE POSITION:
- Compliance with FAIS legislation for registration as fit and proper individuals.
- Clear criminal and credit record (ITC).
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Description
- We are searching for an individual with solid experience in managing sales teams to join the Acornhoek Life office. You will be responsible for driving performance of a team of sales representatives and ensuring that business objectives are met.
- You will be working for a company that is over 100 years old with strong values which are customer centric. In return for your services, you will be paid a competitive remuneration package. You will be working for an organization that values employee development and rewards excellent performance.
Your Responsibilities will Include:
- Recruit high quality representatives timeously and accurately
- Ensure that appointed representatives are adequately trained
- Manage a team of insurance representatives optimally
- Ensure that the set insurance sales targets are reached
- Ensure and monitor compliance with respect to FAIS/FICA/LTIA and all other relevant legislation
- Risk management
- Develop and expand markets
Requirements
- Grade 12
- A suitable industry entry qualification within the requirements of the Financial Services Board
- Comply with FAIS legislation for registration as Fit and Proper individuals
Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
- Clear ITC
- Clear criminal record
- RE5 certificate
- RE1 will be an advantage
- Drivers’ license, own reliable transport and cell phone
- Proven success in the Marketing of Life Assurance for at least three years
go to method of application »
Description
- We are searching for an individual with solid experience in managing sales teams to join the Bochum Life office.. You will be responsible for driving performance of a team of sales representatives and ensuring that business objectives are met.
- You will be working for a company that is over 100 years old with strong values which are customer centric. In return for your services, you will be paid a competitive remuneration package. You will be working for an organization that values employee development and rewards excellent performance.
Your Responsibilities will Include:
- Recruit high quality representatives timeously and accurately
- Ensure that appointed representatives are adequately trained
- Manage a team of insurance representatives optimally
- Ensure that the set insurance sales targets are reached
- Ensure and monitor compliance with respect to FAIS/FICA/LTIA and all other relevant legislation
- Risk management
- Develop and expand markets
Requirements
- Grade 12
- A suitable industry entry qualification within the requirements of the Financial Services Board
- Comply with FAIS legislation for registration as Fit and Proper individuals
Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
- Clear ITC
- Clear criminal record
- RE5 certificate
- RE1 will be an advantage
- Drivers’ license, own reliable transport and cell phone
- Proven success in the Marketing of Life Assurance for at least three years
go to method of application »
Description
- We are looking for a detail oriented and analytical Investigation Facilitator to join our dynamic team. The successful candidate will be responsible for investigating and resolving discrepancies identified across various business units, including new business, retention, and branches. This role involves analysing evidence, drawing conclusions, and providing actionable recommendations to support compliance, financial accuracy, and business integrity.
- You will be working for a well-established company with strong values. In exchange for your services, you will receive a competitive compensation package. You will be joining an organisation that values employee development and rewards excellent performance.
Your responsibilities will include:
- Receive and review discrepancy reports from business units, including branches, QA, and retention teams.
- Extract and analyse data from debit lists, broker commission reports, and other financial documents.
- Identify patterns, inconsistencies, or potential risks related to system errors, misrepresentation, or fraud.
- Conduct detailed investigations and compile comprehensive reports with findings and recommendations.
- Liaise with Forensics, HR, and Compliance teams for further investigation and resolution.
- Ensure findings are communicated clearly to management and relevant stakeholders.
- Gather and verify supporting documentation and data to substantiate findings.
- Prepare detailed, professional reports summarising background information, observations, and conclusions.
- Provide feedback to relevant departments and ensure recommendations are implemented effectively.
- Maintain accurate, confidential records of all investigations in accordance with company policy.
- Prepare monthly management reports outlining case statuses, findings, and remedial actions taken.
- Collaborate with departments to implement remedial measures based on investigation outcomes.
- Monitor the progress and effectiveness of corrective actions and provide feedback for improvement.
- Identify recurring issues and recommend process or system improvements to prevent reoccurrence.
- Support management initiatives aimed at improving compliance and internal controls.
- Review and investigate debit reports for tied agents and brokers.
- Track and verify repayment processes and ensure accuracy in debt documentation.
- Communicate findings and repayment updates to relevant teams and confirm financial reconciliations.
- Monitor guaranteed commission top-ups to ensure adherence to internal and regulatory requirements.
- Facilitate the debarment process for tied agents and brokers in line with FSCA requirements.
- Ensure all reports and actions comply with internal audit and governance standards.
- Uphold confidentiality and integrity in all investigation-related activities.
Requirements
- Relevant qualification in Finance, Auditing, Risk Management, or Forensics.
- Minimum of 2–3 years’ experience in investigations, audit, or a similar analytical role.
- Strong analytical, problem-solving, and reporting skills.
- High attention to detail and ability to work with sensitive information.
- Excellent communication and stakeholder engagement skills.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
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Description
- We are searching for an individual with excellent administrative and customer service skills to join our branch administration team at the Eshowe Insurance Office.
- You will be working for a company that is over 100 years old with strong values. In return for your services, you will be paid a competitive remuneration package. You will be working for an organization that values employee development and rewards excellent performance.
Your responsibilities will include:
- Reception
- Typing
- Record keeping
- Operating switchboard
- Client services
- Data input and scanning of documents
- General office duties
- Handling petty cash
Requirements
- Grade 12
- 1-2 years relevant office administration experience will be a definite advantage
- Computer skills (Ms Word, Excel)
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Description
- We are searching for an individual with solid experience in managing sales teams to join the Mthata Central Life office. You will be responsible for driving performance of a team of sales representatives and ensuring that business objectives are met.
- You will be working for a company that is over 100 years old with strong values which are customer centric. In return for your services, you will be paid a competitive remuneration package. You will be working for an organization that values employee development and rewards excellent performance.
Your Responsibilities will Include:
- Recruit high quality representatives timeously and accurately
- Ensure that appointed representatives are adequately trained
- Manage a team of insurance representatives optimally
- Ensure that the set insurance sales targets are reached
- Ensure and monitor compliance with respect to FAIS/FICA/LTIA and all other relevant legislation
- Risk management
- Develop and expand markets
Requirements
- Grade 12
- A suitable industry entry qualification within the requirements of the Financial Services Board
- Comply with FAIS legislation for registration as Fit and Proper individuals
Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
- Clear ITC
- Clear criminal record
- RE5 certificate
- RE1 will be an advantage
- Drivers’ license, own reliable transport and cell phone
- Proven success in the Marketing of Life Assurance for at least three years
go to method of application »
Description
- We are searching for an individual with excellent administration skills to join our Port Shepstone life office as a branch administration senior clerk. You will be responsible for delivery of excellent customer service to our policy holders and to ensure that client requests are is processed efficiently, effectively and accurately within the allotted time.
- You will be working for a company that is over 100 years old with strong values which are customer centric. In return for your services, you will be paid a competitive remuneration package. You will be working for an organization that values employee development and rewards excellent performance.
- General reception duties to welcome clients
- Receive and assist walk-in clients with enquiries in line with the client services policy and procedure and/or refer to the relevant department
- Utilize resources and obtain necessary knowledge and skills to handle and complete enquiries
- Communicate processes and or delays and system problems to waiting clients
- Handling of claims, policy services and premium administrative duties relating to client’s policies
- Handling of petty cash, collection of cash from clients for premium payments and refunds of premiums
- Prepare cash for daily banking at the finance department
- Referral of new business to the relevant consultant
- Handle all fraud allegations and complaints
- Monthly and weekly statistics report writing
- General office duties
Requirements
- Grade 12
- 2-3 years’ relevant office administration experience will be a definite advantage
Method of Application
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