Receptionist at Bidvest Tank Terminals

Job Advert Summary    

• BTT Durban is seeking for a proactive and organized individual to join our team. The ideal candidate will be the first point of contact for our clients and visitors. The incumbent in this position will provide efficient front office and administrative support function to the BTT Durban regional office. 

Minimum Requirements    

• Grade 12
• 2 years front office / administrative experience

Duties and Responsibilities    

• Answer and redirect all incoming calls promptly in a friendly, polite and professional manner
• Ensure that the reception area is always kept neat and tidy
• Welcome all guests upon arrival and contact their respective hosts
• Co-ordinate scheduled deliveries of the messengers/courier providers as required
• Update internal telephone directories and short codes as and when necessary
• Assist with any other administrative or support function as required by the Regional Management team
• Relay messages to the respective employees if they are not available
• Coordinate the courier services for all documents to be couriered
• Always maintain internal and external customer relations
• Always Promote a positive image of the company
• Apply efficient time management in the workplace

COMPETENCIES: (Knowledge, skills and abilities)

• Ability to plan organise, prioritise and multi-task
• Strong customer service focus
• Excellent problem-solving skills
• High levels of integrity and confidentiality
• Excellent communication skills (written and verbal)
• Proficient on MS Office – Word, Excel, Power Point